Giffgaff outages and service status in Stornoway, Scotland

Problems in the last 24 hours in Stornoway, Scotland

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Stornoway, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  rae (@Echo38N) reported 4 minutes ago

  @giffgaff Just got robbed by Giff Gaff, my monthly data plan ran out on Sunday, I topped up with £10 and on Tuesday I got a text sayoing my data plan had run out? how can this be? Not good enough that a mobile company have no phone lines to discuss...5 Days to resolve issues!

• 
  sable (@SableVex) reported 5 minutes ago

  @Arsemicke @dbcxptures Can only speak for myself mate and it’s a drastic difference. In the midlands and I haven’t had any issues since switching from giffgaff.

• 
  Palestine Action Supporter🇵🇸✊🇱🇧 #FYEM💰🍑 (@Bliadhnaichean) reported 11 minutes ago

  Tried to follow the 'Manual Roaming' process, attempted to sign on to 'Vodafone 4G', all but 'O2-4G' & 'O2-2G' come up 'Forbidden Network' @giffgaff. So, signed back on to 'O2-4G' Network, & tried sending myself a Text, as I have before, but only get the 'Sent' version show up.

• 
  圆圆圆香芹 (@Mar_Aphrodite) reported 11 minutes ago

  @giffmana Received Final Response but my REFUND request was ignored. 14-day cooling-off ends in 3 days (2 Aug). Member 22521330. Urgent help needed! #giffgaff

• 
  RealEyezRealise (@EyezRealise) reported 12 minutes ago

  @giffgaff @johnait72020789 Why do you have no customer service????? You told me to log into my account and top up to keep my phone number but I couldn't log into account because your website it broken.

• 
  Simon (@Simonli127) reported 15 minutes ago

  Dear Ofcom Complaints Team, ​I activated and topped up my account on 13 July. Although I have not been using the service outside the UK for an extended period, giffgaff used an undisclosed restriction to disconnect my service and refused my refund.@giffgaff @Ofcom

• 
  Shoukat Ali Kharal (@ShoukatAliKhar2) reported 16 minutes ago

  @O2 @giffgaff I kindly request you not to deactivate my SIM +44 7935 828383. I’m currently in Pakistan, but this UK number is very important to me because several of my official accounts are linked to it. Please help me keep the number active. I would really appreciate your suppo

• 
  Adam (@adamtweets85) reported 19 minutes ago

  @giffgaff I have just ordered a new SIM for my son (1st phone). The activation code nor the serial number is working. States both are invalid. Tried using the chatbot but no luck resolving the issue

• 
  伐无道！ (@hungxuto110236) reported 21 minutes ago

  @giffgaff giffgaffIf you are not providing the service, please refund my prepaid amount. Thank you.

• 
  giffgaff (@giffgaff) reported 23 minutes ago

  @ARRelectech Hello Diablo, this does sound frustrating. You've mentioned another sim works in your phone, this would suggest there's an issue / fault that's developed with the existing sim you're using, and you'll need to complete a sim swap on your account - giffgaff Mark