Giffgaff outages and service status in Stornoway, Scotland

Problems in the last 24 hours in Stornoway, Scotland

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Stornoway, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  zaf (@zaffyzak) reported 5 minutes ago

  What ******** is wrong with your network today????? @giffgaff

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  James (@James4467613528) reported 8 minutes ago

  @finchyid1710 @beverleyturner A child can still buy a Fanta tho with no id, this is you cant have any until you verify, Not like a kid friendly version where you can still do some things it's just prove it or loose it, on device, instead of through the service you are using. For example giffgaff blocks adult content until you prove you are over 18. Some isp's block illegal sites. This doesn't need to be on device because if apple can do it, then why shouldn't samsung do it for their tvs which can also access illegal sites or porn these days. BUT, I have come to the conclusion that we've gone to far not parenting kids properly surrounding the internet and the gov has no choice or feels it has no choice, to do these things, Saying that there is no law for this kind of thing to be on-device so apple really has no reason to do it unless they know something we don't (likely)

• 
  fullcirclephoto (@FullCircleNE) reported 9 minutes ago

  Hey @giffgaff My broadband deal with Virgin ends in April and I really want to jump ship to yourselves. The service checker says I can't get it as you're not in the area but checking my neighbour who isn't with Virgin, it says he can sign up. Please help.

• 
  Lilith Tuylor (@lilith15016) reported 9 minutes ago

  @giffgaff Since you dismiss a potential CUSTOMER as not worth replying to, with a copy pasted 'go to website' 'response' it is clear that my custom would not be welcome.

• 
  giffgaff (@giffgaff) reported 13 minutes ago

  @cazjj Hi Caz. Oh dear, that's not right. Please drop us a DM, so we can help. - giffgaff Tasbiya

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  Jay (@Piercedtradie) reported 14 minutes ago

  @EE @bazsharp I went to giffgaff because of EE's terrible Indian customer service. Constantly ****** everything up.

• 
  Jax (@CarnorJax87) reported 16 minutes ago

  Anyone on Giffgaff... Is your service down?

• 
  Mark1165 (@MarkC1165) reported 17 minutes ago

  @giffgaff I purchased some travel data for Canada on Friday morning. 16)5/2026. It shows as valid in the app but when I choose mobile data I don't get any signal? Do I have to enable roaming? I don't want to lose the credit on my account.

• 
  giffgaff (@giffgaff) reported 18 minutes ago

  @HelenCleave2 We're sorry to hear this has been going on for a while now Helen, but this can only be sorted via your case. As we are an online mobile network we do not have a customer service number to call unfortunately - giffgaff Jade

• 
  Jazza (@jmilprint) reported 24 minutes ago

  @mhewson_MCH @NickOresme @O2 I just switched to Giffgaff, 40gb data, and unlimited calls etc £10 a month on a rolling monthly contract. The 5G has been much more consistent with Giffgaff although it's the same network!!