Giffgaff outages and service status in Stornoway, Scotland

Problems in the last 24 hours in Stornoway, Scotland

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Stornoway, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ✨ Song✨🇵🇸 (@WhiteFlowerSong) reported 10 minutes ago

  @giffgaff Hello I have a question, what is the reason for closing accounts when they haven't been logged into online if they're still paying the contract? A lot of elderly people can't do all this online portal thing, and you've got absolutely no phone numbers for help???

• 
  Mark Mordecai (@mmordecai) reported 14 minutes ago

  @giffgaff I am still paying off my refurbished IPhone 14 and the camera is no longer working, have tried lots of different things, apparently it’s a known issue and when I run the serial number through Apple website, they said it has previously been sorted for this

• 
  Stu 🇬🇧 (@vis_unita) reported 16 minutes ago

  @steabb73 So the phone and calls plan from Vodafone is crap? I figured that so maybe I should just move my business phone to giffgaff or some such plan and connectivity will cease to be a problem?

• 
  michael112411 (@Michael70481373) reported 17 minutes ago

  @giffgaff I have opened a ticket about this situation,you’re running out of my patience.I will think about other way to defend my rights,like make a complaint to Communications Ombudsman.

• 
  sarah (@sarah_church) reported 18 minutes ago

  @giffgaff hi, I recently bought a refurbished phone from you, have been using it for 4 days and my mobile data won’t work, Apple diagnostics detects a hardware issue, WiFi usage is fine, what do I do? Return it for a working replacement? Thanks

• 
  Jason ferguson (@Jasonrfc90) reported 21 minutes ago

  @virginmedia What am i paying u idiots for every single day my internet goes down honestly the worst service provider in the uk i would rather use my giffgaff internet than this **** show of a company

• 
  giffgaff (@giffgaff) reported 25 minutes ago

  @satoshi49192836 Hi there. Please send us a private message if you need help on knowing how to reply to the email or how to contact an agent appropriately. - giffgaff Gavin

• 
  Jason (@jasoneccles) reported 26 minutes ago

  @thomasforth I think they are, in a way. This year I made the mistake of moving from O2 to Lebara, because it was cheaper. The signal is terrible, and despite it being on the Vodafone network, I get a “less bars” than colleagues who are on Vodafone. It seems to me the MVNOs, like Lebara and GiffGaff, are ways of selling less bandwidth for cheaper money.

• 
  Shanks (@yeo62770949) reported 26 minutes ago

  @giffgaff I've already sent you a private message. Please check your reply and resolve my issue as soon as possible, you bandit company.

• 
  peter wilson (@wilsonpeter48) reported 31 minutes ago

  From you and you don't help you just want my money well I am not renewing my contract in November 1 and put in a non contract SIM of my choice. It's your fault for bloody awful service. Your good at taking my money. I may have to choose voxi on signal results or Giffgaff depends