Giffgaff outages and service status in Stornoway, Scotland
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Full Outage Map
- Giffgaff generated 0 outage signals in the last 24 hours around Stornoway, including 0 direct reports.
Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Problems in the last 24 hours in Stornoway, Scotland
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Stornoway, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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Jo 🤍 (@Joa_Lipa) reported@giffgaff messaged your team to let them know the mast is still broke in my area and I still have no signal for calls or data use. I have been refunded in the past, now I’m being told to leave - we have several contracts with you and your customer service is usually much better?
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MRP (@MRP_YT) reported@giffgaff Web based only ? How convenient. After lengthy email chain with David, received email from Aoife. Telling me that it can't help. WHAT? Are you actually care about customer requests?
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Char 💜 (@char86) reported@giffgaff Yep ive done all of that, then got the ai bot, asked to speak to a human, and as I was typing out the issue it closed the chat and said you sont have anyone to speak to in person and I had to submit an email form that would be looked at in 24 hours
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giffgaff (@giffgaff) reported@twistedhumanoid We would recommend getting back to the agent on your case so that they can continue to try and help - giffgaff Hannah
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wulfsage (@wulfsagemakes) reported@robj3d3 @ThreeUK Yeah giffgaff been just paying the minimum sim only plan since before I left UK, never had issues. If you don’t pay it for a few months they threaten to close it.
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LuciaLatinaGomez (@TheLuciaGomez) reported@giffgaff been waiting 24 hrs, NOT ACCEPTABLE. I paid for sometihng and I want a reply now. You cant be a company without customer service, or relying on other customers solving my problems instead of Giffgaff.. "ask the community" LMAO
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giffgaff (@giffgaff) reported@MRP_YT You will not need access to your account to contact our agents through the link. Our agents will then get back to you via email as soon as possible to go through account verification to help you access your account. - giffgaff Ann
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Martin (@martinrue) reported@robj3d3 @IMAC2 @ThreeUK Ah dude that sucks. FWIW, I use giffgaff and they're happy so long as you top up every few months.
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JupitersBindi (@JupitersBindi) reported@ajzxne Giffgaff doesnt own or have to invest, develop or maintain any network infrastructure. They just piggyback networks.
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Leila - レイラ (@twistedhumanoid) reported@giffgaff almost 24 hours on my SIM still does not work. I have emailed customer services and still nothing! In this day and age, surely you at least have agents on hand for live chat?!