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Giffgaff

Giffgaff Outage Report in Shipston on Stour, Warwickshire, England

Why is my Giffgaff service not working?

Problems detected

Users are reporting problems related to: phone, internet and wi-fi.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Full Outage Map

Problems in the last 24 hours in Shipston on Stour, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Shipston on Stour, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at Giffgaff

Giffgaff is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  • 40% Phone (40%)
  • 25% Internet (25%)
  • 22% Wi-fi (22%)
  • 12% Total Blackout (12%)
  • 1% E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Shipston on Stour, England

Latest outage, problems and issue reports in Shipston on Stour and nearby locations:

  • stairforce
    John Riley (@stairforce) reported from Stratford-upon-Avon, England

    @Pandamoanimum @O2 I had a major falling out with O2 in 2010 (after being with them for 15 years). Moved to Giffgaff (which ironically uses O2’s network) and never looked back. Nine years later, O2 are still chasing me for the money they say I owe them.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • SherryK11
    Sherry.K (@SherryK11) reported

    @giffgaff Do yo have any contact number for your customer?!! I have got a new phone that requires micro sim, I have received a sim card to replace it with the old one but there is no option for sim swap! I raised this issues through your website with ask an agent but not helpful at all !!!

  • Elsiebrewster
    Els 💙 (@Elsiebrewster) reported

    @Annas_Kitchen Oh that’s rubbish. Weirdly despite running on O2’s network GiffGaff gives me better coverage than when I was actually on O2 which is bonkers

  • RealLukeDrago
    Luke Drago (@RealLukeDrago) reported

    @giffgaff I'm able to log in without an issue. Anytime I'm near my city center the network completely stops working—that's the main problem.

  • giffgaff
    giffgaff | The mobile network run by you (@giffgaff) reported

    @RealLukeDrago We're very sorry to hear this, Luke. Please can you provide your full UK postcode via DM, so we can check for issues in the area - giffgaff Jade

  • ENGINEBREATH
    Oliver Harris (@ENGINEBREATH) reported

    @giffgaff Can I suggest you "do better" by providing a service that isn't currently *****? :)

  • paulkentonaber
    Paul Kenton (@paulkentonaber) reported

    @giffgaff the network in the CW5 area has been terrible in recent days. Checked the O2 service status page and it says the network can get busy so (effectively) work offline. How long is this situation likely to last, because working offline doesn't cut it

  • giffgaff
    giffgaff | The mobile network run by you (@giffgaff) reported

    @ItsMulderTime Whenever you're asked for an incident number, you can select 'I don't have an incident number', and then 'Make a complaint' to continue. – giffgaff Ann.

  • giffgaff
    giffgaff | The mobile network run by you (@giffgaff) reported

    @Shubbs12 Hiya Shubbs. All our phones, new and refurbs are unlocked, so you'll be able to use any network SIM in the phone. - giffgaff Jeanette

  • giffgaff
    giffgaff | The mobile network run by you (@giffgaff) reported

    @PalmerStephen We're so sorry that this is still ongoing Stephen. We haven't had any updates on when this will be resolved and can understand how frustrating this must be for you. We can look into adding goodwill credit onto your account one this issue is resolved for you. - giffgaff Jeanette

  • ross_observer
    The Observer (@ross_observer) reported

    @giffgaff Left my vulnerable mum without reliable service for 3 months, I literally can’t call her, takes 6 hours to hear back from her via what’s app. I complain and I hear clause 2.1…no offer of help, just here’s a website and clause…do you even train your CS team?