Giffgaff outages and service status in Shelfanger, England

Problems in the last 24 hours in Shelfanger, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Shelfanger, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  nelly77 💙 (@nelster77) reported 7 minutes ago

  @Laughing_Gravy @O2 @giffgaff Ive been on giffgaff for many many years and recently noticed signal in many areas are poor,thinking of switching.

• 
  TheDePINCat 🐈🌐 (@TheDePINCat) reported 13 minutes ago

  .@giffgaff have generally been good (10 years+ a subscriber). For the past few days, I have been unable to send texts from my UK number. I had to go onto a forum to diagnose what I thought was a device problem. Reset my network settings (no help). And then back top the forum to find a coverage map. Ideally, giffgaff would send alerts to impacted areas so we are aware with this information. And, with connectivity being fundamental to everything we do in the digital world, communication should be treated as high priority as a burst water pipe or gas leak. This is why community-owned networks are so crucial. There is an extra level of care and concern when the issue directly impacts you.

• 
  Benny the Fishe (@squidgyfishy) reported 15 minutes ago

  Hey @O2 I have a phone that's locked to your network but since I'm now on GiffGaff, I can't unlock it... What do I do?

• 
  TheDePINCat 🐈🌐 (@TheDePINCat) reported 16 minutes ago

  .@giffgaff have generally been good (10 years+ a subscriber). For the past few days, I have been unable to send texts from my UK number. I had to go onto a forum to diagnose what I thought was a device problem. Reset my network settings (no help). And then back to the forum to find a coverage map. Ideally, giffgaff would send alerts to impacted areas so we are aware with this information. And, with connectivity being fundamental to everything we do in the digital world, communication should be treated as high priority as a burst water pipe or gas leak. This is why community-owned networks are so crucial. There is an extra level of care and concern when the issue directly impacts you.

• 
  DFitz (@DFitzwiliam) reported 16 minutes ago

  @giffgaff Urgent unresolved SIM swap/account takeover issue on my Giffgaff account. I have now lost access to my mobile service twice within 36 hours despite repeatedly reporting the compromise and linked banking/finance fraud. No response from you and requires urgent escalation

• 
  Mark 🐈‍⬛ 🐈‍⬛ (@TheBossnME) reported 17 minutes ago

  @virginmedia @giffgaff @Telefonica gifgaff, who are part of O2, who now work with Virgin Media. All part of Telefonica (and Liberty Global). A FOI request detailing how network coverage map data is recorded, updated, and published would be interesting to see. It seems to be very different from reality.

• 
  Siah (@Isi868) reported 17 minutes ago

  @giffgaff your robot that only works during a specific time in the week is annoying me. What's the point? Customers need support. How can I get the help I need?

• 
  Pete Lawson (@stitch_83) reported 19 minutes ago

  Raised a complaint with @giffgaff on 20th Feb, despite constant chasing still can’t send messages, access voicemail or receive calls… agent responses just say thank you for your patience please bear with us. Really poor customer service ….

• 
  ºᒍᗩIᔕEᑭᕼ ♂ (@Oweizzle) reported 19 minutes ago

  @giffgaff not being funny. Every morning for 3 days now when i leave my house. My sim shits itself to no signal / E. It takes multiple on off date for it to refind my 4g. Yet i used to be able to have 4g when in my house when my wifi went down. Now its nothing. Whats going on?

• 
  fullcirclephoto (@FullCircleNE) reported 21 minutes ago

  Hey @giffgaff My broadband deal with Virgin ends in April and I really want to jump ship to yourselves. The service checker says I can't get it as you're not in the area but checking my neighbour who isn't with Virgin, it says he can sign up. Please help.