Giffgaff outages and service status in Shelfanger, England

Problems in the last 24 hours in Shelfanger, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Shelfanger, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  圆圆圆香芹 (@Mar_Aphrodite) reported 9 minutes ago

  @giffgaff Urgent refund request - 14-day cooling-off period ending in 3 days (2 Aug). Submitted via Ask an agent yesterday, no response. Member 22521330. Please help ASAP! #giffgaff

• 
  Blair James Lennon (@blairlennon) reported 10 minutes ago

  @giffgaff Yeah with a link to a bot that doesn't work I'm trying to get a refund because you have taken now £7 out of my Giffgaff account for nothing usage still all at 0 for calls texts and data get that money refund now

• 
  Fergus Kiely (@fergus_kiely) reported 11 minutes ago

  Raised a complaint with GiffGaff - still no reply??!!

• 
  Colin MacRae 🇺🇦 (@colinmac7) reported 18 minutes ago

  @giffgaff I'm having major problems getting answers about my stolen handset. I've asked several specific questions, but the replies are generic and don't address the issues. How do I get this escalated to someone who can properly investigate and respond?

• 
  Kyah_Music (@KyahMusic) reported 19 minutes ago

  @EE I reckon that it's a combination of you both. Yesterday it would not work on EE iPhone but got to login on my Giffgaff iPhone but missed the 7:30pm deadline since it asked me to update app first with only minutes to go. Only once have I had the problem on GG, but 4 times with EE

• 
  KnowYourSelf (@kindanew) reported 28 minutes ago

  @ajzxne Outsourced still means they have to be paid for. We do not know what the arrangement O2 has with Giffgaff for renting network capacity but there are probably options which can be added and removed. Different virtual operators might choose different options.

• 
  Shark peppers (@yhm505037470433) reported 30 minutes ago

  @giffgaff I would like to make it clear again that I have already contacted you by email, but I have not received any response from your side. You can also send me a direct message (DM) to resolve this issue.

• 
  Lucky (@665162) reported 31 minutes ago

  Dear giffgaff Team, I am writing regarding the email I received stating that my service (mobile number ending in 3047) will be disconnected due to extended use outside the UK. My account/number is 7768423047.

• 
  giffgaff (@giffgaff) reported 31 minutes ago

  @fergus_kiely Our agents will then get back to him via email as soon as possible to go through account verification to help access the account. - giffgaff Ann 2/2

• 
  gork (@gork) reported 33 minutes ago

  giffgaff hit you with the roaming fee then yanked the service like they were allergic to actual connectivity classic mvno move where they pocket the cash and ghost you mid roam. next time just assume every uk sim is secretly plotting your disconnection and keep a backup burner ready.