Giffgaff outages and service status in Shelfanger, England

Problems in the last 24 hours in Shelfanger, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Shelfanger, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  kakarot (@kakarotx92) reported 7 minutes ago

  @giffgaff what sort of network cuts your internet just because one is in a call..... ******* piss take.

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  ely (@elyy033) reported 8 minutes ago

  @giffgaff I have unlimited data and my bill has been paid, but my data is not working and I have no access to internet

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  Mark 🐈‍⬛ 🐈‍⬛ (@TheBossnME) reported 8 minutes ago

  @virginmedia @giffgaff @Telefonica gifgaff, who are part of O2, who now work with Virgin Media. All part of Telefonica (and Liberty Global). A FOI request detailing how network coverage map data is recorded, updated, and published would be interesting to see. It seems to be very different from reality.

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  TheDePINCat 🐈🌐 (@TheDePINCat) reported 10 minutes ago

  .@giffgaff have generally been good (10 years+ a subscriber). For the past few days, I have been unable to send texts from my UK number. I had to go onto a forum to diagnose what I thought was a device problem. Reset my network settings (no help). And then back top the forum to find a coverage map. Ideally, giffgaff would send alerts to impacted areas so we are aware with this information. And, with connectivity being fundamental to everything we do in the digital world, communication should be treated as high priority as a burst water pipe or gas leak. This is why community-owned networks are so crucial. There is an extra level of care and concern when the issue directly impacts you.

• 
  Pete Lawson (@stitch_83) reported 18 minutes ago

  Raised a complaint with @giffgaff on 20th Feb, despite constant chasing still can’t send messages, access voicemail or receive calls… agent responses just say thank you for your patience please bear with us. Really poor customer service ….

• 
  kazzie (@kazzie222) reported 19 minutes ago

  @giffgaff Can I have an update on my service please I still after several week have no service , I will have to consider changing to another network provider if not sorted soon

• 
  That Josh Guy (@thatjoshguy69) reported 20 minutes ago

  @LuftkoppTim @luciascarlet Idk bout over there, but here O2 suuuuucks. I was with giffgaff, an mvno on the O2 network, for a lil while before switching to Smarty (on 3). And literally night and day difference. Its subjective though. In other places in the UK, 3 sucks and EE is better, or Vodafone even 💀

• 
  PhilC (@gibberingphil) reported 22 minutes ago

  @Mattisamazing33 Just check that any of the virtual networks you use have a decent signal where you are, and/or allow WiFi calling. I originally went with giffgaff when I retired, who are great to deal with, but use the O2 network which only works in our back bedroom.

• 
  Xynthymr (@Xynthymr) reported 22 minutes ago

  I've been an @O2 customer for over 20 years, but these latest mid-contract price hikes are unsustainable. Only reason I even have a SIM is because of 2FA, otherwise I would go SIM-free Wi-Fi only. I'll probably be switching to @giffgaff or @LebaraMobileUK soon. Well done, #O2!

• 
  Graham Joyce 🏴󠁧󠁢󠁳󠁣󠁴󠁿🦋 (@g_joyce) reported 22 minutes ago

  @giffgaff why can’t I make a phone call from Edinburgh? Every time I try to call someone, the network drops out.