Giffgaff outages and service status in Shelfanger, England

Problems in the last 24 hours in Shelfanger, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Shelfanger, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Welsh Law (@WelshPatriot100) reported 11 minutes ago

  @giffgaff @O2 yr mast covering Np10 9jq has been out of action since 24th feb. Very poor service with no resolution date. Terrible customer service

• 
  giffgaff (@giffgaff) reported 11 minutes ago

  @Kari_Casanova29 If he is having issues with the most recent update he will need to reply to the agents through the case and let them know, Karina. This isn't something we can investigate further through social media unfortunately - giffgaff Jade

• 
  Chi Amaka (@Amakz007) reported 13 minutes ago

  @giffgaff Your network has been terrible for over a week. Keeps getting worse by the day.

• 
  Barry (@Gowithbazza1) reported 14 minutes ago

  .@giffgaff Why o why do I pay you £25 per month O yes so I don't get a ******* Signal So I can set things up on my phone 🙃 O **** maybe I should go with Smarty because maybe ill get a better ******* network single the the monthly charg o yer BN1 9GA Useless!

• 
  sarah (@sarah_church) reported 15 minutes ago

  @giffgaff hi, I recently bought a refurbished phone from you, have been using it for 4 days and my mobile data won’t work, Apple diagnostics detects a hardware issue, WiFi usage is fine, what do I do? Return it for a working replacement? Thanks

• 
  fullcirclephoto (@FullCircleNE) reported 17 minutes ago

  Hey @giffgaff My broadband deal with Virgin ends in April and I really want to jump ship to yourselves. The service checker says I can't get it as you're not in the area but checking my neighbour who isn't with Virgin, it says he can sign up. Please help.

• 
  Emily Lay (@emsywemsy10) reported 19 minutes ago

  @giffgaff The call number says there is an issue and doesn’t work. And the number to text isn’t working either.

• 
  Colin MacRae 🇺🇦 (@colinmac7) reported 20 minutes ago

  @giffgaff I'm having major problems getting answers about my stolen handset. I've asked several specific questions, but the replies are generic and don't address the issues. How do I get this escalated to someone who can properly investigate and respond?

• 
  ✨ Song✨🇵🇸 (@WhiteFlowerSong) reported 21 minutes ago

  @giffgaff Hello I have a question, what is the reason for closing accounts when they haven't been logged into online if they're still paying the contract? A lot of elderly people can't do all this online portal thing, and you've got absolutely no phone numbers for help???

• 
  Graham Joyce 🏴󠁧󠁢󠁳󠁣󠁴󠁿🦋 (@g_joyce) reported 25 minutes ago

  @giffgaff why can’t I make a phone call from Edinburgh? Every time I try to call someone, the network drops out.