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Giffgaff

Giffgaff outages and service status in Saint Andrews, Scotland

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Full Outage Map
  • Giffgaff generated 0 outage signals in the last 24 hours around Saint Andrews, including 0 direct reports.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Saint Andrews, Scotland

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Saint Andrews, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 21: Problems at Giffgaff

Giffgaff is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • mawhinneyjamie2
    Jamie Mawhinney (@mawhinneyjamie2) reported

    @giffgaff Yes problem is it takes them 6 hours to reply to anything and last thing they sent wasn't much help

  • gemcq2
    G McQueen (@gemcq2) reported

    @giffgaff "Our team of giffgaff agents are email-only who can handle account-related questions, such as payment problems, cancelling your account, or unblocking your phone."

  • SprocketEtQuill
    Sam Greenland (@SprocketEtQuill) reported

    @virginmedia Another Virgin Media engineer came out again to bury the cable from house to street. The cable is now in trunking over ground and the internet service was severed. You have said it will take yet another on-site engineer to fix the connection and left me without a connection for the week - until an engineer is available. You have, however, paid £100 towards the cost of the alternative internet provider. Your logic was £30 for data (on a #GiffGaff SIM card which I chose) and £70 for a dongle. I bought a £120 4G modem for external use that connects directly to my #Unifi switch on WAN2, bypassing your hub altogether and giving a connection back to my whole house rather than just one computer with a USB port. Given it's taken since November to bury this cable, I'm not convinced tomorrow's engineer will be able to fix the connection or bury the cable. We will see how the day unfolds. Your contact centre staff all aim to be very helpful, and your service (when it's working) does provide a decent connection most of the time, but your implementation is lacking.

  • LouisDobo
    DOBO (@LouisDobo) reported

    @giffgaff Please help me out before I join another company...

  • JVanCarthen
    🇯🇲 ********** VanCarthen 🇯🇲 (@JVanCarthen) reported

    I’ll never ******* forget when I first moved her and my dad took me to get a plan (I had my own device) I couldn’t believe it. Going from £15 a month unlimited everything on GiffGaff to $120 with Telus literally brought tears to my eyes.

  • AmitDesai1978
    Amit Desai (@AmitDesai1978) reported

    2/2 when my friends on @o2 and @giffgaff have signal. Get your act together!

  • MittArmstrong
    Garfield StJohnSmyth (@MittArmstrong) reported

    @giffgaff worse customer service ever. Can't be bothered helping when there is something wrong so you have to try and cobble your way through their community hoping someone else has had the same problem. Stop trying to be quirky and try being helpful

  • GarethTheNerd
    Gareth Kirk (@GarethTheNerd) reported

    @mhewson_MCH @O2 Honestly the networks all own a cheaper brand. O2 - GiffGaff Vodafone - Voxi (or talkmobile) Three - Smarty mobile EE - EE don't own a flanker brand but 1pMobile sort of fills that gap Would recommend any of them over the big names (apart from 1p mobile as I've never tried it)

  • kakarotx92
    kakarot (@kakarotx92) reported

    @giffgaff Leeds, not good enough. I have important work to be done and all I get is crappy slow internet and the internet cuts off when making calls. Not good enough. Enough is enough, Sorry

  • giffgaff
    giffgaff (@giffgaff) reported

    @emsywemsy10 We just tested this on our end, and it should take you directly to the page to request a PAC. Alternatively you can log into your account then go to My Account, then profile and settings, and scroll down to 'Get a PAC code' - giffgaff Hannah