Giffgaff outages and service status in Saint Andrews, Scotland

Problems in the last 24 hours in Saint Andrews, Scotland

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Saint Andrews, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Josh Jackson (@IamJoshJackson) reported 5 minutes ago

  Hey @giffgaff I bought an eSIM with you nearly 48 hours ago. The eSIM still hasn’t activated and my contract with Vodafone is now expired… but you have ported my number over. So I have no data and can receive no calls. eSIM activation should be instant, at max, 24 hours. No option to call up or get an instant agent response. Any help? Yours truly, a man without a phone.

• 
  kazzie (@kazzie222) reported 7 minutes ago

  @stitch_83 @giffgaff I feel your pain Pete , I got so fed up with not being updated or given an date for when the service would resume I’ve gone with another provider

• 
  Leila - レイラ (@twistedhumanoid) reported 8 minutes ago

  @giffgaff almost 24 hours on my SIM still does not work. I have emailed customer services and still nothing! In this day and age, surely you at least have agents on hand for live chat?!

• 
  giffgaff (@giffgaff) reported 9 minutes ago

  @twistedhumanoid We would recommend getting back to the agent on your case so that they can continue to try and help - giffgaff Hannah

• 
  giffgaff (@giffgaff) reported 9 minutes ago

  @Kari_Casanova29 Unfortunately, this isn't something we can investigate through social media, and must advise that you keep in touch with our agents through your case, and provide any information that they need there, so we can help sort this out for you as soon as possible. – giffgaff Tasbiya

• 
  Chi Amaka (@Amakz007) reported 10 minutes ago

  @giffgaff Your network has been terrible for over a week. Keeps getting worse by the day.

• 
  🔌 Bailey 🎥 (@Baileylawlesss) reported 15 minutes ago

  @giffgaff iv been with you lot for 8 years no problem at all signal great 4g/5g great, realised I don't actually use unlimited so I lowed it, now it barley works it's a joke

• 
  Beepu☭🇵🇸🇨🇩🔻 (@BoppuBeepu) reported 18 minutes ago

  @aricolonthree the actual **** is giffgaff

• 
  Pac Amaru Shakur (@Tupac_19961996) reported 20 minutes ago

  @instablog9ja I have unlimited data with giffgaff uk network and I pay £15 every month through direct debit and i connected my smart tv 📺 my laptop 💻 my other gadgets using this unlimited data 📈 with hotspots connect etc this guy is talkin nonsense wtf he’s a criminal smh

• 
  Char 💜 (@char86) reported 20 minutes ago

  @giffgaff Yep ive done all of that, then got the ai bot, asked to speak to a human, and as I was typing out the issue it closed the chat and said you sont have anyone to speak to in person and I had to submit an email form that would be looked at in 24 hours