Giffgaff outages and service status in Ruthin, Wales

Problems in the last 24 hours in Ruthin, Wales

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Ruthin, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stevio (@Rothbury01669) reported 14 minutes ago

  @JohnTillUK @O2 @Mozilliondotcom I was with EE over 18 years (from the Orange days). When they were bought by BT their renentions deals went up the spout and they wanted £60/month for a new iPhone 13 and that was at a discount. So I requested a PAC code on the website and bought my phone direct from Apple for £36/month over 2 years I moved to Giffgaff (which is 02 but been fine for me). Within an hour of the PAC request a guy from EE phoned me and said, why are you leaving after all these years ..... told him why and he said, we can offer it for £50. I said too late. Even with a £10/month sim deal on Giffgaff it was still cheaper and I never went back and I am still with Giffgaff 5 years later My friend works for Three and he said that legacy customer leaving is a red line for the companies because once you go, you'll never come back and they also know that once the customer discovers they can buy the phone direct from the manufacturer with 24 month 0% terms, it's the end of the line for the working model

• 
  curn96 (@ACurnick) reported 15 minutes ago

  @giffgaff @samuelb06214426 This is why I left giffgaff coz there is no decent customer service

• 
  Shoshanah Cohen (@sc2987) reported 15 minutes ago

  @bt_uk And if she were going to switch mobile providers, it would be to Giffgaff, as we're all with them. Not you. You should never be pushing extra services on people moving to a social tariff (or anyone, but especially those likely to be vulnerable).

• 
  Ari 🦭 (@goodphealings) reported 17 minutes ago

  @elizaisonfire It was a promotion for Giffgaff. They did a campaign where you could hire 1 of 13 "tools" and if you used it in a video you would get free cell service for a year and a chance to win money. Anyone could enter. Dan choosing the gimp of all the tools was just... him being dinof.

• 
  Baluster (@baluster57785) reported 17 minutes ago

  @giffgaff Reference no 260617-000644. Dont tell me to activate my sim on a no reply e mail when I haven’t received one. If not sorted soon I will cancel.

• 
  giffgaff (@giffgaff) reported 18 minutes ago

  @hero52835 You can go to the 'Help' section, and then you should see an option to contact an agent - giffgaff Hannah

• 
  Diablo (@ARRelectech) reported 23 minutes ago

  Your service is absolutely appalling where I live. Sent proof of another SIM working in my phone yet I still have to buy another giffgaff SIM and try that??? @giffgaff

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  michael112411 (@Michael70481373) reported 27 minutes ago

  @giffgaff I have opened a ticket about this situation,you’re running out of my patience.I will think about other way to defend my rights,like make a complaint to Communications Ombudsman.

• 
  Simon (@Simonli127) reported 28 minutes ago

  @giffgaff You never clearly informed customers of any specific time limit, such as 14 days or 30 days. This is completely misleading and feels like a deliberate attempt to take advantage of consumers. Isn’t this consumer fraud?

• 
  peter wilson (@wilsonpeter48) reported 28 minutes ago

  From you and you don't help you just want my money well I am not renewing my contract in November 1 and put in a non contract SIM of my choice. It's your fault for bloody awful service. Your good at taking my money. I may have to choose voxi on signal results or Giffgaff depends