Giffgaff outages and service status in Ruthin, Wales

Problems in the last 24 hours in Ruthin, Wales

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Ruthin, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Aitken (@johnait72020789) reported 4 minutes ago

  @giffgaff my bank account the other day was hacked but the bank stopped it so my account is blocked until I get my new card. My month payment hasn’t gone through because of this issue

• 
  samuel blanchard (@samuelb06214426) reported 5 minutes ago

  @giffgaff HELLO. MY NEPHEW ANDREW PROUT A CUSTOMER OF YOURS HAS GONE MISSING. HIS PHONE NUMBER IS 0775265322 HIS PHONE IS BROKEN IS THERE ANY OTHER WAY HE CAN BE CONTACTED. WE'RE OBVIOUSLY VERY WORRIED

• 
  Stevio (@Rothbury01669) reported 5 minutes ago

  @JohnTillUK @O2 @Mozilliondotcom I was with EE over 18 years (from the Orange days). When they were bought by BT their renentions deals went up the spout and they wanted £60/month for a new iPhone 13 and that was at a discount. So I requested a PAC code on the website and bought my phone direct from Apple for £36/month over 2 years I moved to Giffgaff (which is 02 but been fine for me). Within an hour of the PAC request a guy from EE phoned me and said, why are you leaving after all these years ..... told him why and he said, we can offer it for £50. I said too late. Even with a £10/month sim deal on Giffgaff it was still cheaper and I never went back and I am still with Giffgaff 5 years later My friend works for Three and he said that legacy customer leaving is a red line for the companies because once you go, you'll never come back and they also know that once the customer discovers they can buy the phone direct from the manufacturer with 24 month 0% terms, it's the end of the line for the working model

• 
  MissBeautifulEyes (@ArsenalNHSWork) reported 7 minutes ago

  @giffgaff what is going on with the signal especially the 4g signal in my area of Great Yarmouth?? I can’t make calls and when I go out I can’t get a signal anywhere in town or along the seafront??

• 
  MRP (@MRP_YT) reported 8 minutes ago

  @giffgaff I have a BIG problem. Can't login to my account as i need to activate 2FA. i Can't activate 2FA as my account don't have email address listed. I can't use HelpBot to find more info as i need to login to use it ... HELP!

• 
  Uptimus (@UptimusApp) reported 9 minutes ago

  Update 08:25 UTC — giffgaff reports: giffgaff's status page published a new incident update.

• 
  Blair James Lennon (@blairlennon) reported 11 minutes ago

  @giffgaff Yeah with a link to a bot that doesn't work I'm trying to get a refund because you have taken now £7 out of my Giffgaff account for nothing usage still all at 0 for calls texts and data get that money refund now

• 
  Ryan Sael (@RyanSael) reported 18 minutes ago

  @robj3d3 @ThreeUK I switched to giffgaff before left and just use payg without monthly plan, never had a problem since. maybe try order a new sim via ukpostbox then forward to your current address, that might help.

• 
  𝙰𝚞𝚜𝚝𝚎𝚗 𝙼𝚊𝚝𝚑𝚒𝚎𝚜𝚘𝚗 (@AustenMathieson) reported 18 minutes ago

  @EE @giffgaff you must be aware of the scam company OnTopUp that uses your credentials to scam customers. We’ve had to TWICE cancel fake accounts in our names which we NEVER signed up for & they’ve taken money from both our bank accounts every month even after cancellation! We will be seeking legal advice against them & unfortunately you too as they are part of your circle.

• 
  Shoukat Ali Kharal (@ShoukatAliKhar2) reported 20 minutes ago

  @giffgaff I have already emailed you. The purpose of raising my voice here is for you to listen to my concern, not transfer me elsewhere. Please help me.