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Giffgaff

Giffgaff outages and service status in Royston, England

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  • Giffgaff generated 0 outage signals in the last 24 hours around Royston, including 0 direct reports.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Royston, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Royston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Giffgaff Issues Reports Near Royston, England

Latest outage, problems and issue reports in Royston and nearby locations:

  • andrewb1312
    andrew (@andrewb1312) reported from Biggleswade, England

    @giffgaff why the heck is the “slower data” once I use my 20gb 4g allowance comically bad. Like my phone is barely usable. Joke of a “network.” That’s not even an exaggeration, sending messages takes 3 minutes. I timed it.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • MittArmstrong
    Garfield StJohnSmyth (@MittArmstrong) reported

    @giffgaff worse customer service ever. Can't be bothered helping when there is something wrong so you have to try and cobble your way through their community hoping someone else has had the same problem. Stop trying to be quirky and try being helpful

  • adamtweets85
    Adam (@adamtweets85) reported

    @giffgaff I have just ordered a new SIM for my son (1st phone). The activation code nor the serial number is working. States both are invalid. Tried using the chatbot but no luck resolving the issue

  • Simonli127
    Simon (@Simonli127) reported

    @giffgaff @Ofcom giffgaff never clearly informed customers of any specific time limit, such as 14 days or 30 days. This practice is completely misleading and appears to be a deliberate attempt to take advantage of consumers, amounting to unfair practice/consumer fraud.@Ofcom

  • jac562006
    yakky lew (@jac562006) reported

    @giffgaff You are a greedy merchant; your king ought to hang you. If he fails to understand the people's rage, then he deserves to meet the same fate as Louis XVI.

  • baluster57785
    Baluster (@baluster57785) reported

    @giffgaff So no customer service and because I tried to simply get a SIM card delivered GiffGaff have offered a refund . Why don’t you just say piss off we don’t want you as a customer?

  • AustenMathieson
    𝙰𝚞𝚜𝚝𝚎𝚗 𝙼𝚊𝚝𝚑𝚒𝚎𝚜𝚘𝚗 (@AustenMathieson) reported

    @EE @giffgaff you must be aware of the scam company OnTopUp that uses your credentials to scam customers. We’ve had to TWICE cancel fake accounts in our names which we NEVER signed up for & they’ve taken money from both our bank accounts every month even after cancellation! We will be seeking legal advice against them & unfortunately you too as they are part of your circle.

  • lovezihuatanejo
    MagnoliaLab (@lovezihuatanejo) reported

    @zzwinwinwin Giffgaff mass-banning user SIM cards is straight-up robbery and completely illegal. I fully support you guys filing a complaint with Ofcom!

  • HHeilier
    heilier (@HHeilier) reported

    After reviewing my complaint, giffgaff has officially refused to reinstate my number and has also refused to refund my remaining balance, including the £10 I topped up shortly before my account was disconnected. I understand that operators have roaming policies, but I believe customers should receive a clear warning before being allowed to top up if their account is already at risk of disconnection. Losing both the service and the newly added credit feels unfair. They also advised me to request a PAC within 30 days if I want to keep my number. Has anyone else had the same experience with giffgaff? I'd be interested to hear how your case was handled. #giffgaff #Roaming #ConsumerRights

  • ifastcc
    ifastcc (@ifastcc) reported

    **** giffgaff. They shut down my account and kept my £30 balance. How is this not robbery? @giffgaff @CommsOmbudsman @Ofcom

  • Sweetestapplezz
    👑Tie Toll 👑 (@Sweetestapplezz) reported

    To be honest, since covid no self respecting person in London has used O2, or the other cheap one. We all use EE or GiffGaff, signal still **** but wayyy better 👌🏿