Giffgaff outages and service status in Royston, England

Problems in the last 24 hours in Royston, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Royston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Royston, England

Latest outage, problems and issue reports in Royston and nearby locations:

• 
  andrew (@andrewb1312) reported 32 minutes ago from Biggleswade, England

  @giffgaff why the heck is the “slower data” once I use my 20gb 4g allowance comically bad. Like my phone is barely usable. Joke of a “network.” That’s not even an exaggeration, sending messages takes 3 minutes. I timed it.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  giffgaff (@giffgaff) reported 9 minutes ago

  @gallo17657 Hello Peter, we understand your disappointment if you're unable to use your services. Please update your open case advising that the issue has not been resolved and the agent who has access to your account can look into this further for you. - giffgaff Ann

• 
  G (@esnw33430) reported 11 minutes ago

  @valuemanmatt @O2 @Joff_L They decided its fair for you to pay through the nose so other "new customers" have a deal. Like many companies, there is no customer loyalty, they want the maximum money out of you for minimum service. Time to port your number to giffgaff, same o2 network and less money.

• 
  giffgaff (@giffgaff) reported 13 minutes ago

  @Kari_Casanova29 If he is having issues with the most recent update he will need to reply to the agents through the case and let them know, Karina. This isn't something we can investigate further through social media unfortunately - giffgaff Jade

• 
  Pete Lawson (@stitch_83) reported 16 minutes ago

  Raised a complaint with @giffgaff on 20th Feb, despite constant chasing still can’t send messages, access voicemail or receive calls… agent responses just say thank you for your patience please bear with us. Really poor customer service ….

• 
  Steve (@alpherah) reported 17 minutes ago

  @giffgaff @giffgaff we tried this it says chat isn’t available and to submit a web form which we did. The service has been pretty shocking so far however. Don’t you guys test the phones?! Apple diagnostics can be run self service these days so there isn’t really an excuse

• 
  giffgaff (@giffgaff) reported 17 minutes ago

  @gemcq2 We understand. The bot is still learning, so sometimes can get things wrong. Based on your issue we would recommend stating that you need to return the phone, but that there is no option on your account and this should connect you correctly - giffgaff Hannah

• 
  capellarec (@Capellarec) reported 19 minutes ago

  @giffgaff is there a phone outage in Cambridge? Data working but can't connect phone service

• 
  josh (@ekitiketakaball) reported 19 minutes ago

  @giffgaff your signal is being horrendous, can I have an update?

• 
  Lilith Tuylor (@lilith15016) reported 22 minutes ago

  @giffgaff Since you dismiss a potential CUSTOMER as not worth replying to, with a copy pasted 'go to website' 'response' it is clear that my custom would not be welcome.

• 
  Anna Hanchard (@AnnaHanchard) reported 23 minutes ago

  @giffgaff Are there mast problems at TA20 3SZ??? Constantly getting Emergency calls only or E or trying to connect to 5g which we haven't even got. No reliability at all and 2 of us are in giffgaff Daughter is trying to run a business and it's hopeless.