Giffgaff outages and service status in Ramsgate, England

Problems in the last 24 hours in Ramsgate, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Ramsgate, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Ramsgate, England

Latest outage, problems and issue reports in Ramsgate and nearby locations:

• 
  John Humphreys (@MrJohnHumphreys) reported 22 minutes ago from Littlebourne, England

  @catherine_mayer I managed one month with EE (via UW) before leaving. Terrible signal - like it was 2001 again - both in town and the countryside. Went back to O2 via Giffgaff, not probs at all now.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steve (@alpherah) reported 4 minutes ago

  @giffgaff @giffgaff we tried this it says chat isn’t available and to submit a web form which we did. The service has been pretty shocking so far however. Don’t you guys test the phones?! Apple diagnostics can be run self service these days so there isn’t really an excuse

• 
  Pete Lawson (@stitch_83) reported 5 minutes ago

  Raised a complaint with @giffgaff on 20th Feb, despite constant chasing still can’t send messages, access voicemail or receive calls… agent responses just say thank you for your patience please bear with us. Really poor customer service ….

• 
  Colin MacRae 🇺🇦 (@colinmac7) reported 6 minutes ago

  @giffgaff I'm having major problems getting answers about my stolen handset. I've asked several specific questions, but the replies are generic and don't address the issues. How do I get this escalated to someone who can properly investigate and respond?

• 
  Tom Leach (@TomLeach1291591) reported 7 minutes ago

  @giffgaff Post code is nr18 0xz Norfolk area. It's been crap for 10 days or so and I've lost earnings because of it ! 😔 U claimed last week it would be sorted then u just changed the date . Says 8pm tonight will be back on but I doubt that. Works fine midnite time. It's a joke .

• 
  G McQueen (@gemcq2) reported 13 minutes ago

  @giffgaff "Our team of giffgaff agents are email-only who can handle account-related questions, such as payment problems, cancelling your account, or unblocking your phone."

• 
  S3R7XO (@S3R7XO) reported 13 minutes ago

  ****** got giffgaff as service 😭😭😭😭

• 
  MSec (@_msec_) reported 18 minutes ago

  @giffgaff My only issue is that I now have to pay for it...

• 
  Barry (@Gowithbazza1) reported 19 minutes ago

  @giffgaff Is that every day the mast is down or having issues because this seems to happen quite often 🤔

• 
  DFitz (@DFitzwiliam) reported 19 minutes ago

  @giffgaff Urgent unresolved SIM swap/account takeover issue on my Giffgaff account. I have now lost access to my mobile service twice within 36 hours despite repeatedly reporting the compromise and linked banking/finance fraud. No response from you and requires urgent escalation

• 
  🇯🇲 ********** VanCarthen 🇯🇲 (@JVanCarthen) reported 19 minutes ago

  I’ll never ******* forget when I first moved her and my dad took me to get a plan (I had my own device) I couldn’t believe it. Going from £15 a month unlimited everything on GiffGaff to $120 with Telus literally brought tears to my eyes.