Giffgaff outages and service status in Queensferry, Wales

Problems in the last 24 hours in Queensferry, Wales

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Queensferry, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Queensferry, Wales

Latest outage, problems and issue reports in Queensferry and nearby locations:

• 
  ⭐⭐⭐LFC⭐⭐⭐ (@DJGlassBack) reported 26 minutes ago from Garston, England

  Why is your signal so poor all across liverpool @giffgaff it's so bad I cant even listen to music on spotify!!

• 
  ruth ruthlloyd31@gmail.com (@ruthlloyd6btin1) reported 52 minutes ago from Chester, England

  @giffgaff Can 7 help i managed to buy a top up voucher but when I phone 434340 it says I don't have enough credit Please help I am new to this & this is an emergency

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jake scrivens (@JakeMUFCSceptic) reported 1 second ago

  @giffgaff Perhaps you could tell me the category, sub category, and sub sub category that is closest to my issue. That might be 'helpful'. Something which customer support is supposed to be. Be better.

• 
  DFitz (@DFitzwiliam) reported 11 minutes ago

  @giffgaff Urgent unresolved SIM swap/account takeover issue on my Giffgaff account. I have now lost access to my mobile service twice within 36 hours despite repeatedly reporting the compromise and linked banking/finance fraud. No response from you and requires urgent escalation

• 
  G McQueen (@gemcq2) reported 15 minutes ago

  @giffgaff "Our team of giffgaff agents are email-only who can handle account-related questions, such as payment problems, cancelling your account, or unblocking your phone."

• 
  sarah (@sarah_church) reported 16 minutes ago

  @giffgaff hi, I recently bought a refurbished phone from you, have been using it for 4 days and my mobile data won’t work, Apple diagnostics detects a hardware issue, WiFi usage is fine, what do I do? Return it for a working replacement? Thanks

• 
  James (@James4467613528) reported 17 minutes ago

  @finchyid1710 @beverleyturner A child can still buy a Fanta tho with no id, this is you cant have any until you verify, Not like a kid friendly version where you can still do some things it's just prove it or loose it, on device, instead of through the service you are using. For example giffgaff blocks adult content until you prove you are over 18. Some isp's block illegal sites. This doesn't need to be on device because if apple can do it, then why shouldn't samsung do it for their tvs which can also access illegal sites or porn these days. BUT, I have come to the conclusion that we've gone to far not parenting kids properly surrounding the internet and the gov has no choice or feels it has no choice, to do these things, Saying that there is no law for this kind of thing to be on-device so apple really has no reason to do it unless they know something we don't (likely)

• 
  giffgaff (@giffgaff) reported 18 minutes ago

  @gallo17657 Hello Peter, we understand your disappointment if you're unable to use your services. Please update your open case advising that the issue has not been resolved and the agent who has access to your account can look into this further for you. - giffgaff Ann

• 
  Colin MacRae 🇺🇦 (@colinmac7) reported 26 minutes ago

  @giffgaff I'm having major problems getting answers about my stolen handset. I've asked several specific questions, but the replies are generic and don't address the issues. How do I get this escalated to someone who can properly investigate and respond?

• 
  Hamza Butt (@hrbuttpk) reported 27 minutes ago

  Bad bad bad service in CBG. @giffgaff

• 
  zaf (@zaffyzak) reported 27 minutes ago

  @giffgaff Yeah no, same bloody script all the ******* time! Bye I’m moving to other network that’s more reliable

• 
  SMPT (@SMPT799053) reported 35 minutes ago

  @Woody3704 @crip72012 @hewantswealth Giffgaff uses the O2 network