Giffgaff outages and service status in Portstewart, Northern Ireland

Problems in the last 24 hours in Portstewart, Northern Ireland

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Portstewart, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark1165 (@MarkC1165) reported 3 minutes ago

  @giffgaff I purchased some travel data for Canada on Friday morning. 16)5/2026. It shows as valid in the app but when I choose mobile data I don't get any signal? Do I have to enable roaming? I don't want to lose the credit on my account.

• 
  Mark 🐈‍⬛ 🐈‍⬛ (@TheBossnME) reported 5 minutes ago

  @virginmedia @giffgaff @Telefonica gifgaff, who are part of O2, who now work with Virgin Media. All part of Telefonica (and Liberty Global). A FOI request detailing how network coverage map data is recorded, updated, and published would be interesting to see. It seems to be very different from reality.

• 
  TheDePINCat 🐈🌐 (@TheDePINCat) reported 7 minutes ago

  .@giffgaff have generally been good (10 years+ a subscriber). For the past few days, I have been unable to send texts from my UK number. I had to go onto a forum to diagnose what I thought was a device problem. Reset my network settings (no help). And then back top the forum to find a coverage map. Ideally, giffgaff would send alerts to impacted areas so we are aware with this information. And, with connectivity being fundamental to everything we do in the digital world, communication should be treated as high priority as a burst water pipe or gas leak. This is why community-owned networks are so crucial. There is an extra level of care and concern when the issue directly impacts you.

• 
  Steviedibbs (@restorersteve2) reported 11 minutes ago

  @O2 your app isn’t working properly. I’ve made 3 attempts to upgrade this evening. “Oops something went wrong” has been your response each time. Please fix it, giffgaff is becoming very tempting.

• 
  AM (@itsmeitsmeandy) reported 11 minutes ago

  @giffgaff hello i am having major issues with bt i am now paying out of contract prices with them and they wont let me cancel my landline unless i renegotiate a contract with them which i no longer wish to do. is there any phone number to talk to someone about a one switch move ?

• 
  Simon Howard (@essjayaitch) reported 19 minutes ago

  @AndrewRangerMP I just read your report on mobile coverage in Wrexham. Are you aware that Tesco and Giffgaff both use the O2 network and therefore their performance should be no different? Also, Three and Vodafone customers can now use each others network since they were merged

• 
  Woody Knows (@Woody3704) reported 19 minutes ago

  @SamRobi90967600 @hewantswealth Yh unlimited data isnt exactly unlimited Giffgaff has a 650GB limit. If you break it twice in a year then they can apparently just deactivate your account and refuse service. I only used around 900GB once. & that was because of watching netflix + post PC format game downloads

• 
  Chi Amaka (@Amakz007) reported 20 minutes ago

  @giffgaff Your network has been terrible for over a week. Keeps getting worse by the day.

• 
  Pete Lawson (@stitch_83) reported 21 minutes ago

  Raised a complaint with @giffgaff on 20th Feb, despite constant chasing still can’t send messages, access voicemail or receive calls… agent responses just say thank you for your patience please bear with us. Really poor customer service ….

• 
  Bangkok Butcher (@Bangkok_Butcher) reported 21 minutes ago

  @Ajarncom I only have to call the UK from time to time. Best option I found was to order a Giffgaff SIM (or esim), stick a fiver in it and just top up when required. It usually connects to the AIS network here so calls etc all good. Serves 2 purposes with being able to receive UK SMS also