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Giffgaff

Giffgaff outages and service status in Portstewart, Northern Ireland

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Full Outage Map
  • Giffgaff generated 0 outage signals in the last 24 hours around Portstewart, including 0 direct reports.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Portstewart, Northern Ireland

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Portstewart, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

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Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • sc2987
    Shoshanah Cohen (@sc2987) reported

    @bt_uk And if she were going to switch mobile providers, it would be to Giffgaff, as we're all with them. Not you. You should never be pushing extra services on people moving to a social tariff (or anyone, but especially those likely to be vulnerable).

  • Wine92023
    9 wine (@Wine92023) reported

    @giffgaff Understood. I am submitting a Formal Complaint directly via your internal system today regarding the balance refund. If unresolved, I will request the Deadlock Letter for Ombudsman escalation. Thanks.

  • samuelb06214426
    samuel blanchard (@samuelb06214426) reported

    GIFFGAFF CUSTOMER SERVICES PHONE NUMBER URGENTLY WANTED

  • moaningminnie58
    loo58 (@moaningminnie58) reported

    @giffgaff HI still cant get the help I need Im Blind now & can only talk. Please help me.

  • baluster57785
    Baluster (@baluster57785) reported

    @giffgaff Reference no 260617-000644. Dont tell me to activate my sim on a no reply e mail when I haven’t received one. If not sorted soon I will cancel.

  • giffgaff
    giffgaff (@giffgaff) reported

    @hero52835 You can go to the 'Help' section, and then you should see an option to contact an agent - giffgaff Hannah

  • giffgaff
    giffgaff (@giffgaff) reported

    @moaningminnie58 Hi there. Unfortunately we are online only so do not offer support over the phone. Can you please let us know what issue you're facing via direct message, and we can do our best to help get you support? - giffgaff Hannah

  • kindanew
    KnowYourSelf (@kindanew) reported

    @ajzxne Outsourced still means they have to be paid for. We do not know what the arrangement O2 has with Giffgaff for renting network capacity but there are probably options which can be added and removed. Different virtual operators might choose different options.

  • ARRelectech
    Diablo (@ARRelectech) reported

    Your service is absolutely appalling where I live. Sent proof of another SIM working in my phone yet I still have to buy another giffgaff SIM and try that??? @giffgaff

  • twistedhumanoid
    Leila - レイラ (@twistedhumanoid) reported

    @giffgaff I have done. The fact that your customer service takes so long in this day and age is actually an outrage. The last time I experienced customer service like this was in the early 2000s.