Giffgaff outages and service status in Portstewart, Northern Ireland

Problems in the last 24 hours in Portstewart, Northern Ireland

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Portstewart, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stevio (@Rothbury01669) reported 12 seconds ago

  @JohnTillUK @O2 @Mozilliondotcom I was with EE over 18 years (from the Orange days). When they were bought by BT their renentions deals went up the spout and they wanted £60/month for a new iPhone 13 and that was at a discount. So I requested a PAC code on the website and bought my phone direct from Apple for £36/month over 2 years I moved to Giffgaff (which is 02 but been fine for me). Within an hour of the PAC request a guy from EE phoned me and said, why are you leaving after all these years ..... told him why and he said, we can offer it for £50. I said too late. Even with a £10/month sim deal on Giffgaff it was still cheaper and I never went back and I am still with Giffgaff 5 years later My friend works for Three and he said that legacy customer leaving is a red line for the companies because once you go, you'll never come back and they also know that once the customer discovers they can buy the phone direct from the manufacturer with 24 month 0% terms, it's the end of the line for the working model

• 
  Josh Jackson (@IamJoshJackson) reported 2 minutes ago

  Hey @giffgaff I bought an eSIM with you nearly 48 hours ago. The eSIM still hasn’t activated and my contract with Vodafone is now expired… but you have ported my number over. So I have no data and can receive no calls. eSIM activation should be instant, at max, 24 hours. No option to call up or get an instant agent response. Any help? Yours truly, a man without a phone.

• 
  Lord Miles Spencer LLB (@lordspencer) reported 2 minutes ago

  @giffgaff How long to fix mast near SO17 ? Ive been without service for 27 HOURS now

• 
  𝙰𝚞𝚜𝚝𝚎𝚗 𝙼𝚊𝚝𝚑𝚒𝚎𝚜𝚘𝚗 (@AustenMathieson) reported 3 minutes ago

  @EE @giffgaff you must be aware of the scam company OnTopUp that uses your credentials to scam customers. We’ve had to TWICE cancel fake accounts in our names which we NEVER signed up for & they’ve taken money from both our bank accounts every month even after cancellation! We will be seeking legal advice against them & unfortunately you too as they are part of your circle.

• 
  giffgaff (@giffgaff) reported 5 minutes ago

  @ClaireFarley71 Oh dear, Claire. When ordering a SIM you can choose a free SIM or pre-purchase your first plan, but no further payments will be taken until the SIM is activated on the account after you receive it. Can you send us a DM, we can advise on where best to get support - giffgaff Hannah

• 
  iampimpmummy (@vanessa210370) reported 5 minutes ago

  Hi there this is now my forth day with no service and no update, I don't want to move my provider however I can't have no service, @giffgaff

• 
  Leila - レイラ (@twistedhumanoid) reported 6 minutes ago

  @giffgaff I cancelled in the end. I’ve had zero service and now lost £14. Not very happy honestly. Like getting blood out of a stone. Shocked I don’t even get my money back.

• 
  billy horan (@billyhoranuk) reported 7 minutes ago

  @giffgaff my wife tried to enter into phone contract via yourselves, and because she has never used klarna the contract can’t be fulfilled. Hugely irresponsible that via your chat function a person suggested taking debt/credit with klarna to improve score and support the order..

• 
  giffgaff (@giffgaff) reported 8 minutes ago

  @Mishishell No problem, Michelle - giffgaff Hannah

• 
  homelander (@jtbbtnt54249) reported 14 minutes ago

  @giffgaff @reubenwvw Does your garbage company have any sense of ethics at all? You ban people’s accounts without offering any proper way to resolve the issue, and now you won’t even refund the remaining balance—you’re just keeping all the money for yourselves?