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Giffgaff

Giffgaff Outage Report in Portstewart, Northern Ireland

Why is my Giffgaff service not working?

No problems detected

If you are having issues, please submit a report below.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Full Outage Map

Problems in the last 24 hours in Portstewart, Northern Ireland

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Portstewart, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  • 40% Phone (40%)
  • 24% Internet (24%)
  • 22% Wi-fi (22%)
  • 12% Total Blackout (12%)
  • 1% E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • giffgaff
    giffgaff | The mobile network run by you (@giffgaff) reported

    @J74309255 Ah okay, so we would need to order a replacement SIM from our end. Can you please send us a DM, so we can help further? - giffgaff Tasbiya

  • Ser_Pyrro
    P@ul is getting bored... (@Ser_Pyrro) reported

    @giffgaff Are you serious EMER?? you are one of the 9 people that have responded to this already!?! Seriously you guys are terrible at this!!

  • J74309255
    J (@J74309255) reported

    Waiting for SIM card more then 7 working days after ordering from GiffGaff. Phone company that you can’t phone!! Terrible company. #Giffgaff

  • Anthony_J_Perry
    AnthonyPerry (@Anthony_J_Perry) reported

    @giffgaff Thank you Ann. I understand it can take up to 24 hours to get a reply for help; not good if I need to fix a problem now. Hopefully we can get this sorted soon or I may have to find another provider (a shame as I've *loved* GiffGaff to date!)

  • Ser_Pyrro
    P@ul is getting bored... (@Ser_Pyrro) reported

    @giffgaff Yeah, I often tell my pals, if they have an emergency I'll get back to them in a week. WORST CUSTOMER SERVICE. 8 DAYS AND STILL NOT RESOLVED. STILL NEVER HAD A REAL-TIME CONVERSATION WITH ANYONE!

  • joanna_redpath
    Joanna Canale (@joanna_redpath) reported

    @giffgaff can you help me the date/time on my daughters XGO2 smartwatch is wrong...they said it could be a SIM issue any advice?

  • clarinette02
    Datarainbow 🌈Privacy Advocate (@clarinette02) reported

    @gcluley @VodafoneUK Also, according to Vodafone, I was constantly going over my allowance they could not even prove me how. Their App had a different figures than their bills. Never paid more than 10£/month with GiffGaff, if not less.

  • J74309255
    J (@J74309255) reported

    TWO weeks ago asked for new SIM card. Still waiting !! GiffGaff said can use any GiffGaff SIM bought from Tesco, Argos etc. Tried one but website says can only use one they have ,apparently, sent !! Rubbish customer service. Beware. BAD company #giffgaff

  • rachierach100
    Rachel Longshaw (@rachierach100) reported

    @O2 shocking customer service whilst trying to port my 2 kids numbers onto 02 from Giffgaff, took over 30 minutes to try to do 1 & that couldn't be completed as told it wouldn't happen now until Tuesday. Having to call back on Monday to start again! Don't you want new customers

  • timothybamber
    Timothy (@timothybamber) reported

    Wow four years ago not sure if I said it on here but I know I did praise Giffgaff shouldn’t use language as strong as this, however I have to say it sorry, for years on Giffgaff are a bunch of criminals never shall I ever use them again in my life amazing how things 1/2change