Giffgaff outages and service status in Portstewart, Northern Ireland

Problems in the last 24 hours in Portstewart, Northern Ireland

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Portstewart, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Woody Knows (@Woody3704) reported 1 minute ago

  @SamRobi90967600 @hewantswealth Yh unlimited data isnt exactly unlimited Giffgaff has a 650GB limit. If you break it twice in a year then they can apparently just deactivate your account and refuse service. I only used around 900GB once. & that was because of watching netflix + post PC format game downloads

• 
  CuteKitty 🦋 (@Cute_Kitty92) reported 1 minute ago

  Hey @O2 @giffgaff you say there's no issues and that you're keeping an eye on an issue you fixed well me and my friend are still having issues with mobile data and texts, we've restarted our phones, we've tried to all other methods and nothing has worked.

• 
  K!mpossible 💙 (@BubbaBubs2007) reported 1 minute ago

  @giffgaff good morning, I bought a phone from giffgaff last April & I believe its still in warranty. I am unable to get signal despite following all the steps including a new sim card & still no signal. I can only assume its the handset. Will a cracked screen affect the warranty?

• 
  giffgaff (@giffgaff) reported 3 minutes ago

  @Kari_Casanova29 If he is having issues with the most recent update he will need to reply to the agents through the case and let them know, Karina. This isn't something we can investigate further through social media unfortunately - giffgaff Jade

• 
  giffgaff (@giffgaff) reported 5 minutes ago

  @Surprice123519 Hi there. At the moment we only deliver SIM cards to selected destinations, and unfortunately if the country isn't listed we are unable to ship a SIM there. We're unable to advise on when this service will be restored to more destinations - giffgaff Hannah

• 
  Lulu J (@LuluJ43872028) reported 5 minutes ago

  I'm sorry but how can it be so bad? My WiFi connection is down again so I can't access anything on my laptop or the Firestick. I can use my phone to access but only when I turn off my WiFi (i.e. Data is working, thanks GiffGaff). But @TalkTalk wifi? Nothing.What am I paying for?

• 
  TheDePINCat 🐈🌐 (@TheDePINCat) reported 6 minutes ago

  .@giffgaff have generally been good (10 years+ a subscriber). For the past few days, I have been unable to send texts from my UK number. I had to go onto a forum to diagnose what I thought was a device problem. Reset my network settings (no help). And then back to the forum to find a coverage map. Ideally, giffgaff would send alerts to impacted areas so we are aware with this information. And, with connectivity being fundamental to everything we do in the digital world, communication should be treated as high priority as a burst water pipe or gas leak. This is why community-owned networks are so crucial. There is an extra level of care and concern when the issue directly impacts you.

• 
  james gmail (@jamgmail83959) reported 9 minutes ago

  @giffgaff Accidentally signed for 18-month contract on 13/3/26. Router with SIM off since 17/3 for some months, so this contract is hardly useful!. I wish to cancel under my 14-day statutory right to cancel please. How? No email, phone contact, agent does not allow questions.

• 
  Meady (@Meady19Meady) reported 13 minutes ago

  @EE @JordanRichmond Tbf EE has gone so far down the pan even considering leaving them myself giffgaff is so much cheeper and you deal with less rubbish as well

• 
  Simon Howard (@essjayaitch) reported 13 minutes ago

  @AndrewRangerMP I just read your report on mobile coverage in Wrexham. Are you aware that Tesco and Giffgaff both use the O2 network and therefore their performance should be no different? Also, Three and Vodafone customers can now use each others network since they were merged