Giffgaff

Giffgaff Outage Report in Portstewart, Northern Ireland

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Portstewart, Northern Ireland

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Portstewart and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Portstewart, Northern Ireland 12/05/2025 13:20

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (56%)

    Wi-fi (56%)

  2. Phone (22%)

    Phone (22%)

  3. Internet (14%)

    Internet (14%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • lowep87 phil lowe (@lowep87) reported

    @giffgaff my network keeps disconnecting and only to make emergency calls only started today

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @musichqhull Hi. Are you able to try your SIM card in another unlocked phone, or try another network SIM in your phone, to see if their work? As this will determine whether the SIM or the phone is the issue, Darren - giffgaff Jade

  • musichqhull Darren Bunting (@musichqhull) reported

    @giffgaff well I've just restarted my phone again and the speed has now increased to 6mb (hurrah) . As I say the same phone & sim card 10 mins down the road & the speed is 20mb+. Its the same with my spare phone which is on Tesco Mobile...so must be coverage I guess.

  • Shaunjenks Shaun Jenks 💙🇬🇧📱⌚️💻📸✈️ (@Shaunjenks) reported

    Ok so which U.K carrier do you think has the best network coverage. If you want to choose an MVNO then choose the carrier it piggybacks on, for example GiffGaff/ Tesco - O2. Or Voxi/lebara - Vodafone

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @TheAngelicVA We understand how frustrating this must be for you, and we're really sorry for the problems caused by that. We have checked, and there isn't an update on when this will be resolved, however our engineers are working hard to get this fixed as quickly as possible. - giffgaff Emer

  • Matt_Evs95 Matt Evans (@Matt_Evs95) reported

    @MattEva64025022 A variety of ways. For example, EE primarily use it as a method of customer service, aiming to respond to customer queries as quick as possible. GiffGaff meanwhile create more jovial content, and like to chat about things like what toppings they like on their pancakes.

  • Matt_Evs95 Matt Evans (@Matt_Evs95) reported

    @MattEva64025022 Let’s have a look at the examples of the mobile providers EE and GiffGaff who both use dialogue but in different ways. EE primarily use it as a method of customer service, aiming to respond to customer queries as quick as possible and this can be done through tweets or DMs. (1/2)

  • nacnudus Duncan Garmonsway (@nacnudus) reported

    @giffgaff Thanks for replying, but I think the problem is with @lebara, since they're the ones who aren't helping. Your website says "If you've submitted your PAC to your new phone company and still haven't been connected, it's time to get in touch with them", which I guess I'm doing now.

  • BusinessBad4 Bad4Business (@BusinessBad4) reported

    @giffgaff Very kind of you but... I had to go to the ombudsman, but GiffGaff blame the devices and ombudsman accept. Thus - No support. I've already left your company as you were not willing to investigate the fault. I feel sorry for the rest of your customers. Good luck with the fault!

  • TommoTommazzi Tommo 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@TommoTommazzi) reported

    1/2 Well @giffgaff you really are letting me pull my hair out (what's left of it) How can you have had my wife's phone for repair for a month, not tell me anything about what's happening and now on her page say it's been cancelled....really, really poor from you guys....