Giffgaff outages and service status in Portstewart, Northern Ireland

Problems in the last 24 hours in Portstewart, Northern Ireland

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Portstewart, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  deb murray (@iron1wag) reported 7 minutes ago

  @giffgaff struggling to top my elderley mothers phone up. purchased top up but unable to get it on her phone please help

• 
  rory hamilton (@rory1972ham) reported 8 minutes ago

  @cxdi55 @skytv @SkyHelpTeam I was a customer with three for around 25 years phone contract renewal for similar package was £35 now gone up to £80 with 2 increases to come during contract went to giffgaff £14 pm

• 
  Jo 🤍 (@Joa_Lipa) reported 8 minutes ago

  @giffgaff messaged your team to let them know the mast is still broke in my area and I still have no signal for calls or data use. I have been refunded in the past, now I’m being told to leave - we have several contracts with you and your customer service is usually much better?

• 
  Do you wanna get beaten up? (@LiveAt2elve) reported 8 minutes ago

  Because Giffgaff have way lower outgoings. No high street stores Smaller customer service/payroll Way smaller marketing budget too That is what makes up the bulk of the cost is made up of

• 
  samuel blanchard (@samuelb06214426) reported 10 minutes ago

  GIFFGAFF CUSTOMER SERVICES PHONE NUMBER URGENTLY WANTED

• 
  giffgaff (@giffgaff) reported 11 minutes ago

  @Bozibozai We have our own support system through your account. Are you able to log into your account? - giffgaff Hannah

• 
  heilier (@HHeilier) reported 13 minutes ago

  After reviewing my complaint, giffgaff has officially refused to reinstate my number and has also refused to refund my remaining balance, including the £10 I topped up shortly before my account was disconnected. I understand that operators have roaming policies, but I believe customers should receive a clear warning before being allowed to top up if their account is already at risk of disconnection. Losing both the service and the newly added credit feels unfair. They also advised me to request a PAC within 30 days if I want to keep my number. Has anyone else had the same experience with giffgaff? I'd be interested to hear how your case was handled. #giffgaff #Roaming #ConsumerRights

• 
  Custom Wedding Portraits (@LoveFrameStudio) reported 13 minutes ago

  Giffgaff is cancelling users' SIM services, and many customers are unable to get a refund—this is terrible!

• 
  MagnoliaLab (@lovezihuatanejo) reported 14 minutes ago

  @zzwinwinwin Giffgaff mass-banning user SIM cards is straight-up robbery and completely illegal. I fully support you guys filing a complaint with Ofcom!

• 
  Ella-jane Field (@EllaaNurse) reported 15 minutes ago

  @giffgaff site says i can only add credit. i want to buy a plan. brings this up but also wont let me press anything. paypal also not working. Don’t have any other devices.