Giffgaff outages and service status in Penrith, England

Problems in the last 24 hours in Penrith, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Penrith, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Simon (@Simonli127) reported 9 minutes ago

  @giffgaff @Ofcom giffgaff never clearly informed customers of any specific time limit, such as 14 days or 30 days. This practice is completely misleading and appears to be a deliberate attempt to take advantage of consumers, amounting to unfair practice/consumer fraud.@Ofcom

• 
  Snake Konginchrist (@SnakeKongin) reported 9 minutes ago

  giffgaff just dropped the "we're disconnecting your service" email on me. Usage pattern suggests long-term use outside the UK → instant ban. No appeal. No proper refund process mentioned. Just "final position." Really makes you feel valued as a customer.

• 
  giffgaff (@giffgaff) reported 11 minutes ago

  @KielyFergus Our agents will then get back to him via email as soon as possible to go through account verification to help access the account. - giffgaff Ann 2/2

• 
  giffgaff (@giffgaff) reported 12 minutes ago

  @MRP_YT You will not need access to your account to contact our agents through the link. Our agents will then get back to you via email as soon as possible to go through account verification to help you access your account. - giffgaff Ann

• 
  blank (@heedy73) reported 12 minutes ago

  @ZiaYusufUK Just cancelled and gone to Giffgaff all 4 devices **** em

• 
  homelander (@jtbbtnt54249) reported 13 minutes ago

  @giffgaff @reubenwvw Does your garbage company have any sense of ethics at all? You ban people’s accounts without offering any proper way to resolve the issue, and now you won’t even refund the remaining balance—you’re just keeping all the money for yourselves?

• 
  Ilanth1 (@ilanth1) reported 16 minutes ago

  @Officially_Kriz Bro these people are just capping. I pay £15 on giffgaff every month for unlimited data and I have 3 phones and 2 laptops. Never have I ever had ti manage data or do anything.

• 
  zaf (@zaffyzak) reported 20 minutes ago

  Wow just when I thought Giffgaff had the worst network signal, @ThreeUK came to dethrone them. Genuinely what ******** is wrong with you all

• 
  billy horan (@billyhoranuk) reported 20 minutes ago

  @giffgaff my wife tried to enter into phone contract via yourselves, and because she has never used klarna the contract can’t be fulfilled. Hugely irresponsible that via your chat function a person suggested taking debt/credit with klarna to improve score and support the order..

• 
  Simon (@Simonli127) reported 21 minutes ago

  Dear Ofcom Complaints Team, ​I activated and topped up my account on 13 July. Although I have not been using the service outside the UK for an extended period, giffgaff used an undisclosed restriction to disconnect my service and refused my refund.@giffgaff @Ofcom