Giffgaff

Giffgaff Outage Report in Penrith, Cumbria, England

Problems detected

Users are reporting problems related to: wi-fi, phone and internet.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Penrith, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Penrith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Penrith, Cumbria, England 02/04/2026 04:30

February 04: Problems at Giffgaff

Giffgaff is having issues since 05:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (49%)

    Wi-fi (49%)

  2. Phone (20%)

    Phone (20%)

  3. Internet (17%)

    Internet (17%)

  4. Total Blackout (13%)

    Total Blackout (13%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • 3ILHFvtWMpyLUZD 4508650 (@3ILHFvtWMpyLUZD) reported

    @giffgaff I got an email advising of refund and now my service has stopped. Can't make or receive calls, can't add new goodybag. Can you help?

  • shannonjade_94 𝔖𝔥𝔞𝔫 𝔍𝔞𝔡𝔢 (@shannonjade_94) reported

    @virginmedia That’s the number I’ve been calling on previously and they’ve not been able to resolve the issue. I’ve tried my GiffGaff SIM in my iPhone and iMessage and FaceTime verify my giffgaff number straight away so this proves it’s a fault your side.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @paulmsmith1975 Hi Paul. We're really sorry to hear this. How can we help? You can send us a DM if you'd prefer. - giffgaff Emer.

  • ClaytonJarvisP1 Clayton J-P (@ClaytonJarvisP1) reported

    Is anyone else having problems with @giffgaff? My goodybag won't update. It has just said they're updating it now for almost 2 hours ...

  • pluginmoomin9 Nicoletta (@pluginmoomin9) reported

    @giffgaff really need a response to what's going on with goodybag guys? Not just me multiple people on community having issue whts going on!!!!

  • SaaidiAbdullah Abdullah Saaidi (@SaaidiAbdullah) reported

    @giffgaff No particular thing. GiffGaff charges huge amount of money if the package ended few days earlier. Very difficult to communicate with customer service ( last time I submitted a request and received a response next day). I prefer to ba able to call rather than just typing.

  • DeclanMayock Irishdxer(MI0YCK) (@DeclanMayock) reported

    @giffgaff can't connect to data when roaming anymore and yes roaming is enabled etc, signal has been atrocious off one mast near me for 18months, first acknowledged issue now it's the generic the network is busy, time to leave

  • f_kski Freddie (@f_kski) reported

    @robin__craig worst thing about this was that you had the giffgaff simcard for ages but kept putting off switching over

  • MissGalvin_ (@MissGalvin_) reported

    @giffgaff can you just let me top up my damn phone I’m dying here 🌚 telling me my bank details are wrong.. when they are clearly not. 🙏🏻

  • tvships101 Jo ✨ (@tvships101) reported

    @giffgaff Hi there, i haven’t had any service for nearly a day now. No 4G/3G or anything. Whats happening?