Giffgaff outages and service status in Penrith, England

Problems in the last 24 hours in Penrith, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Penrith, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stephane (@ptitstef1) reported 5 minutes ago

  @giffgaff Hi, any explanation why Jersey is not included in your goody bags/roaming ? I'm there for the weekend and it doesn't work. My partner on O2 (Giffgaff uses its network) and it's included. Thx

• 
  kazzie (@kazzie222) reported 9 minutes ago

  Hi @giffgaff can you send me the instructions of how to get a refund from my account credit , unfortunately due to your service not being available to me due a faulty mast I’ve had to change provider , shame because up until then the service was good

• 
  Pete Lawson (@stitch_83) reported 11 minutes ago

  Raised a complaint with @giffgaff on 20th Feb, despite constant chasing still can’t send messages, access voicemail or receive calls… agent responses just say thank you for your patience please bear with us. Really poor customer service ….

• 
  james gmail (@jamgmail83959) reported 12 minutes ago

  @giffgaff Accidentally signed for 18-month contract on 13/3/26. Router with SIM off since 17/3 for some months, so this contract is hardly useful!. I wish to cancel under my 14-day statutory right to cancel please. How? No email, phone contact, agent does not allow questions.

• 
  The ghost of Mughals past🔻🍉🍁 (@FridoKala) reported 14 minutes ago

  Got a 3rd phone from giffgaff to replace the refurb that I purchased over a year ago. This one doesn't work either. I think I am done trying to get a working phone from them and am just going to change provider. Do not buy refurbished phones from giffgaff.

• 
  Mark 🐈‍⬛ 🐈‍⬛ (@TheBossnME) reported 14 minutes ago

  @virginmedia @giffgaff @Telefonica gifgaff, who are part of O2, who now work with Virgin Media. All part of Telefonica (and Liberty Global). A FOI request detailing how network coverage map data is recorded, updated, and published would be interesting to see. It seems to be very different from reality.

• 
  PhilC (@gibberingphil) reported 21 minutes ago

  @Mattisamazing33 Just check that any of the virtual networks you use have a decent signal where you are, and/or allow WiFi calling. I originally went with giffgaff when I retired, who are great to deal with, but use the O2 network which only works in our back bedroom.

• 
  o RLY (@rly_o12) reported 22 minutes ago

  @giffgaff my giffgaff has been no service since Monday afternoon and I can’t get into my account so I need help here please?

• 
  Welsh Law (@WelshPatriot100) reported 24 minutes ago

  @giffgaff @O2 yr mast covering Np10 9jq has been out of action since 24th feb. Very poor service with no resolution date. Terrible customer service

• 
  i486 xe nugget (@i486nugget) reported 26 minutes ago

  @thefilipguy @O2 @Starlink As a British guy I’m fine living with giffgaff, which is… O2 network