Giffgaff outages and service status in Omagh, Northern Ireland

Problems in the last 24 hours in Omagh, Northern Ireland

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Omagh, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Simon (@Simonli127) reported 5 minutes ago

  @giffgaff You never clearly informed customers of any specific time limit, such as 14 days or 30 days. This is completely misleading and feels like a deliberate attempt to take advantage of consumers. Isn’t this consumer fraud?

• 
  Stevio (@Rothbury01669) reported 6 minutes ago

  @JohnTillUK @O2 @Mozilliondotcom I was with EE over 18 years (from the Orange days). When they were bought by BT their renentions deals went up the spout and they wanted £60/month for a new iPhone 13 and that was at a discount. So I requested a PAC code on the website and bought my phone direct from Apple for £36/month over 2 years I moved to Giffgaff (which is 02 but been fine for me). Within an hour of the PAC request a guy from EE phoned me and said, why are you leaving after all these years ..... told him why and he said, we can offer it for £50. I said too late. Even with a £10/month sim deal on Giffgaff it was still cheaper and I never went back and I am still with Giffgaff 5 years later My friend works for Three and he said that legacy customer leaving is a red line for the companies because once you go, you'll never come back and they also know that once the customer discovers they can buy the phone direct from the manufacturer with 24 month 0% terms, it's the end of the line for the working model

• 
  MRP (@MRP_YT) reported 7 minutes ago

  @giffgaff I have a BIG problem. Can't login to my account as i need to activate 2FA. i Can't activate 2FA as my account don't have email address listed. I can't use HelpBot to find more info as i need to login to use it ... HELP!

• 
  michael112411 (@Michael70481373) reported 8 minutes ago

  @giffgaff I have opened a ticket about this situation,you’re running out of my patience.I will think about other way to defend my rights,like make a complaint to Communications Ombudsman.

• 
  sarah (@sarah_church) reported 8 minutes ago

  @giffgaff hi, I recently bought a refurbished phone from you, have been using it for 4 days and my mobile data won’t work, Apple diagnostics detects a hardware issue, WiFi usage is fine, what do I do? Return it for a working replacement? Thanks

• 
  Benny the Fishe (@squidgyfishy) reported 11 minutes ago

  Hey @O2 I have a phone that's locked to your network but since I'm now on GiffGaff, I can't unlock it... What do I do?

• 
  billy horan (@billyhoranuk) reported 12 minutes ago

  @AskKlarna @giffgaff Klarna approved, then an issue with giffgaff checks. Via the website chat with a klarna person the suggested option was to build up credit to solve this situation. Seems like a strange strategy…

• 
  Josh Jackson (@IamJoshJackson) reported 13 minutes ago

  Hey @giffgaff I bought an eSIM with you nearly 48 hours ago. The eSIM still hasn’t activated and my contract with Vodafone is now expired… but you have ported my number over. So I have no data and can receive no calls. eSIM activation should be instant, at max, 24 hours. No option to call up or get an instant agent response. Any help? Yours truly, a man without a phone.

• 
  giffgaff (@giffgaff) reported 14 minutes ago

  @gemcq2 We understand. The bot is still learning, so sometimes can get things wrong. Based on your issue we would recommend stating that you need to return the phone, but that there is no option on your account and this should connect you correctly - giffgaff Hannah

• 
  ✨ Song✨🇵🇸 (@WhiteFlowerSong) reported 14 minutes ago

  @giffgaff Hello I have a question, what is the reason for closing accounts when they haven't been logged into online if they're still paying the contract? A lot of elderly people can't do all this online portal thing, and you've got absolutely no phone numbers for help???