Giffgaff outages and service status in Okehampton, England

Problems in the last 24 hours in Okehampton, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Okehampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jacob Smith (@Smit3930) reported 2 minutes ago

  @giffgaff so when are the mast issues in my area going to be fixed? Been like it for weeks now, if not months. Literally rode past every mast you operate from, no engineers on site near any of them on any of the days you claim "engineers are working on the problem as we speak"

• 
  kazzie (@kazzie222) reported 3 minutes ago

  Hi @giffgaff can you send me the instructions of how to get a refund from my account credit , unfortunately due to your service not being available to me due a faulty mast I’ve had to change provider , shame because up until then the service was good

• 
  Pete Lawson (@stitch_83) reported 5 minutes ago

  Raised a complaint with @giffgaff on 20th Feb, despite constant chasing still can’t send messages, access voicemail or receive calls… agent responses just say thank you for your patience please bear with us. Really poor customer service ….

• 
  Who Dey From UK (@WhoDeyFromUK) reported 8 minutes ago

  @giffgaff full signal and 4G yet mobile internet is not working… y’all having issues?

• 
  G (@esnw33430) reported 11 minutes ago

  @valuemanmatt @O2 @Joff_L They decided its fair for you to pay through the nose so other "new customers" have a deal. Like many companies, there is no customer loyalty, they want the maximum money out of you for minimum service. Time to port your number to giffgaff, same o2 network and less money.

• 
  DOBO (@LouisDobo) reported 11 minutes ago

  @giffgaff Please help me out before I join another company...

• 
  Jamie Mawhinney (@mawhinneyjamie2) reported 13 minutes ago

  @giffgaff Yes have tried this and they not able to refund me so I can continue with my plan ..but I feel I should be reimbursed something as never heard of data costing that much didn't even give me chance to get on my gif gaff account to restart contract

• 
  Josh Jackson (@IamJoshJackson) reported 16 minutes ago

  Hey @giffgaff I bought an eSIM with you nearly 48 hours ago. The eSIM still hasn’t activated and my contract with Vodafone is now expired… but you have ported my number over. So I have no data and can receive no calls. eSIM activation should be instant, at max, 24 hours. No option to call up or get an instant agent response. Any help? Yours truly, a man without a phone.

• 
  Beepu☭🇵🇸🇨🇩🔻 (@BoppuBeepu) reported 17 minutes ago

  @aricolonthree the actual **** is giffgaff

• 
  LuciaLatinaGomez (@TheLuciaGomez) reported 17 minutes ago

  ugh! how did we all collectively as a society accepted companies in general becoming shittier and shittier while increasing prices? Trying to contact @giffgaff... no phone number, no agents .. Have to wait 24 hrs for a pos reply or "ask the community". WTF AM I PAYING FOR THEN?