Giffgaff outages and service status in Okehampton, England

Problems in the last 24 hours in Okehampton, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Okehampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  kakarot (@kakarotx92) reported 6 minutes ago

  @giffgaff Leeds, not good enough. I have important work to be done and all I get is crappy slow internet and the internet cuts off when making calls. Not good enough. Enough is enough, Sorry

• 
  Tom Leach (@TomLeach1291591) reported 8 minutes ago

  @giffgaff Post code is nr18 0xz Norfolk area. It's been crap for 10 days or so and I've lost earnings because of it ! 😔 U claimed last week it would be sorted then u just changed the date . Says 8pm tonight will be back on but I doubt that. Works fine midnite time. It's a joke .

• 
  Sam Greenland (@SprocketEtQuill) reported 8 minutes ago

  @virginmedia Another Virgin Media engineer came out again to bury the cable from house to street. The cable is now in trunking over ground and the internet service was severed. You have said it will take yet another on-site engineer to fix the connection and left me without a connection for the week - until an engineer is available. You have, however, paid £100 towards the cost of the alternative internet provider. Your logic was £30 for data (on a #GiffGaff SIM card which I chose) and £70 for a dongle. I bought a £120 4G modem for external use that connects directly to my #Unifi switch on WAN2, bypassing your hub altogether and giving a connection back to my whole house rather than just one computer with a USB port. Given it's taken since November to bury this cable, I'm not convinced tomorrow's engineer will be able to fix the connection or bury the cable. We will see how the day unfolds. Your contact centre staff all aim to be very helpful, and your service (when it's working) does provide a decent connection most of the time, but your implementation is lacking.

• 
  kazzie (@kazzie222) reported 9 minutes ago

  @giffgaff Awful customer service , seriously 😡

• 
  Daniel Jupp (@DanielJupp38418) reported 9 minutes ago

  @giffgaff No I can’t because x has decided to ask me for encryption key I’ve never set up

• 
  🇯🇲 ********** VanCarthen 🇯🇲 (@JVanCarthen) reported 11 minutes ago

  I’ll never ******* forget when I first moved her and my dad took me to get a plan (I had my own device) I couldn’t believe it. Going from £15 a month unlimited everything on GiffGaff to $120 with Telus literally brought tears to my eyes.

• 
  Guy Emerson (@GuyEmerson) reported 14 minutes ago

  @giffgaff Just give up. So many excuses for an appalling service. Just think ‘customer’ and take accountability, not how you can avoid doing anything. @giffgaff

• 
  BabyofAfrica® (@BabyofAfrica) reported 15 minutes ago

  Currently a free agent in search of a new club... Done with Vodafone after 12 years of service agreement 🤝 they won't offer me a new handset. Started with One2one in 2005 and thinking of going back to EE now. Giffgaff - tried them years ago, not bad... O2, never a fan of this company, they're too strict... Lycamobile, I like them and still do but I want big name... same goes for Lebara. My proposal: 💣 Unlimited UK mins & Texts I don't care about this, I'm more concerned about data... 💣 150GB to Unlimited Data £20/ month max... I need this ASAP...

• 
  Johnny Galuva (@JohnnyGaluva) reported 15 minutes ago

  The amount of SMS spam I receive on my GiffGaff iPhone these days is ridiculous. Several per day. You'd think @giffgaff and @O2 would have proper spam filters on their network.

• 
  giffgaff (@giffgaff) reported 16 minutes ago

  @Adam31Bell Hi Adam. Choose to get the code sent to the email linked to your account instead. If you still have issues please send us a DM. - giffgaff Gavin