Giffgaff outages and service status in Mayfield, England

Problems in the last 24 hours in Mayfield, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Mayfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  billy horan (@billyhoranuk) reported 6 minutes ago

  @giffgaff my wife tried to enter into phone contract via yourselves, and because she has never used klarna the contract can’t be fulfilled. Hugely irresponsible that via your chat function a person suggested taking debt/credit with klarna to improve score and support the order..

• 
  Chippy (@NiftyNick4) reported 6 minutes ago

  @OwenJBlanche I’d defo get into them about that, including sports but no Films I always bartered them down to £80, then £50 for BB and another £150 for 3 mobiles. They’ll get nothing in 6 weeks. Vodafone for BB, ID & Giffgaff for mobiles and Virgin for TV. £130 all in. And a magic stick

• 
  svengali (@_imey) reported 8 minutes ago

  @DanNeidle I've had the same SIM-only rolling monthly deal from Giffgaff for 10 years. I've always paid £10 for it. My £10 now gets me as much 5G as I've ever needed. I've never run out of data. I think this data reflects the British consumer's obsession with buying phones through contracts. Unless I've got this wrong, and this chart is showing data-only.

• 
  圆圆圆香芹 (@Mar_Aphrodite) reported 10 minutes ago

  @giffgaff Urgent refund request - 14-day cooling-off period ending in 3 days (2 Aug). Submitted via Ask an agent yesterday, no response. Member 22521330. Please help ASAP! #giffgaff

• 
  Jo 🤍 (@Joa_Lipa) reported 11 minutes ago

  @giffgaff Thank you I have sent a complaint and responded to the previous agent, although it’s taking 24+ hours for a response apparently

• 
  Tom Adamczewski (@tmkadamcz) reported 15 minutes ago

  @Manderljung Yeah it's very bad, on average, though having trouble while outdoors in central London does not match my experience. I'm on giffgaff fwiw, I think it's one of the cheapest ones. Would definitely pay more for better!

• 
  9 wine (@Wine92023) reported 16 minutes ago

  @giffgaff Raised ticket with Agent Juline, but refund was refused under Section 5.3 after PAC port-out. Loop won't fix this. Please escalate to a Formal Complaint for my credit refund, or send a Deadlock Letter so I can take it to Ombudsman.

• 
  giffgaff (@giffgaff) reported 17 minutes ago

  @JBR___ Hi JBR. We appreciate that this is frustrating. When dealing with the HelpBot you need to ensure to follow the prompts and reply fully, or else the bot will be unable to identify your issue and be unable to connect you to an agent - giffgaff Hannah

• 
  giffgaff (@giffgaff) reported 24 minutes ago

  @ClaireFarley71 Oh dear, Claire. When ordering a SIM you can choose a free SIM or pre-purchase your first plan, but no further payments will be taken until the SIM is activated on the account after you receive it. Can you send us a DM, we can advise on where best to get support - giffgaff Hannah

• 
  Uptimus (@UptimusApp) reported 29 minutes ago

  Update 08:25 UTC — giffgaff reports: giffgaff's status page published a new incident update.