Giffgaff outages and service status in Mayfield, England

Problems in the last 24 hours in Mayfield, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Mayfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  I L (@iluyimbazi) reported 2 minutes ago

  Hello @giffgaff how do I request a refund for my £12.64 unused credit? Number has been successfully ported to another provider this morning. Your chat not in the app was of no help. Can I speak to someone, please?

• 
  svengali (@_imey) reported 4 minutes ago

  @DanNeidle I've had the same SIM-only rolling monthly deal from Giffgaff for 10 years. I've always paid £10 for it. My £10 now gets me as much 5G as I've ever needed. I've never run out of data. I think this data reflects the British consumer's obsession with buying phones through contracts. Unless I've got this wrong, and this chart is showing data-only.

• 
  Benny the Fishe (@squidgyfishy) reported 5 minutes ago

  Hey @O2 I have a phone that's locked to your network but since I'm now on GiffGaff, I can't unlock it... What do I do?

• 
  TheDePINCat 🐈🌐 (@TheDePINCat) reported 7 minutes ago

  .@giffgaff have generally been good (10 years+ a subscriber). For the past few days, I have been unable to send texts from my UK number. I had to go onto a forum to diagnose what I thought was a device problem. Reset my network settings (no help). And then back to the forum to find a coverage map. Ideally, giffgaff would send alerts to impacted areas so we are aware with this information. And, with connectivity being fundamental to everything we do in the digital world, communication should be treated as high priority as a burst water pipe or gas leak. This is why community-owned networks are so crucial. There is an extra level of care and concern when the issue directly impacts you.

• 
  Jamie Mawhinney (@mawhinneyjamie2) reported 7 minutes ago

  @giffgaff Yes problem is it takes them 6 hours to reply to anything and last thing they sent wasn't much help

• 
  Kevin Greaves (@KevinGreaves20) reported 10 minutes ago

  @giffgaff Please explain why I am getting no data signal in Dubrovnik but my partner who is on O2 is?

• 
  giffgaff (@giffgaff) reported 11 minutes ago

  @Kari_Casanova29 Unfortunately, this isn't something we can investigate through social media, and must advise that you keep in touch with our agents through your case, and provide any information that they need there, so we can help sort this out for you as soon as possible. – giffgaff Tasbiya

• 
  Steve (@alpherah) reported 14 minutes ago

  @giffgaff @giffgaff we tried this it says chat isn’t available and to submit a web form which we did. The service has been pretty shocking so far however. Don’t you guys test the phones?! Apple diagnostics can be run self service these days so there isn’t really an excuse

• 
  Woody Knows (@Woody3704) reported 16 minutes ago

  @crip72012 @hewantswealth I had O2 for a long time and it was fine for work and making calls Until I needed an actual good network with consistent uptime and no 300 ping when I'm playing online games. Giffgaff runs smoother. For what I use it for anyway. That 6 quid extra is honestly whatever.

• 
  Anna Hanchard (@AnnaHanchard) reported 17 minutes ago

  @giffgaff Could you please tell me why mine & daughters phones are constantly switching to emergency calls only? Also phones keep trying to connect to 5g which we don't have here - TA20 3SZ. My phone right now has 5 and award arrow. There doesn't appear to be any mast problem.