Giffgaff outages and service status in Malmesbury, England

Problems in the last 24 hours in Malmesbury, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Malmesbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jo 🤍 (@Joa_Lipa) reported 5 minutes ago

  @giffgaff messaged your team to let them know the mast is still broke in my area and I still have no signal for calls or data use. I have been refunded in the past, now I’m being told to leave - we have several contracts with you and your customer service is usually much better?

• 
  Shoukat Ali Kharal (@ShoukatAliKhar2) reported 8 minutes ago

  @giffgaff I have already emailed you. The purpose of raising my voice here is for you to listen to my concern, not transfer me elsewhere. Please help me.

• 
  𝙰𝚞𝚜𝚝𝚎𝚗 𝙼𝚊𝚝𝚑𝚒𝚎𝚜𝚘𝚗 (@AustenMathieson) reported 8 minutes ago

  @EE @giffgaff you must be aware of the scam company OnTopUp that uses your credentials to scam customers. We’ve had to TWICE cancel fake accounts in our names which we NEVER signed up for & they’ve taken money from both our bank accounts every month even after cancellation! We will be seeking legal advice against them & unfortunately you too as they are part of your circle.

• 
  giffgaff (@giffgaff) reported 17 minutes ago

  @hero52835 You can go to the 'Help' section, and then you should see an option to contact an agent - giffgaff Hannah

• 
  Baluster (@baluster57785) reported 17 minutes ago

  @giffgaff So no customer service and because I tried to simply get a SIM card delivered GiffGaff have offered a refund . Why don’t you just say piss off we don’t want you as a customer?

• 
  kay (@kkpclear) reported 18 minutes ago

  @giffgaff shittest network in the UK customer support agents are robots too

• 
  iovz (@iovz_null) reported 18 minutes ago

  @giffgaff Absolute scam company. DO NOT use giffgaff. They just mass-banned tens of thousands of overseas accounts (especially Chinese users) with zero warning. Long-term roaming? Suddenly “against terms”. Account terminated. Remaining balance? Gone. Referral rewards? Stolen. Customer service just copy-pastes the same ****** clause and tells you to **** off. These greedy parasites milked people for years with cheap UK numbers, then when it suited them they flipped the table, locked everyone out and kept the money. No refunds. No negotiation. Just pure theft dressed up as “policy”. giffgaff is not a mobile network. It’s a blackhole for your money. Once they decide you’re no longer profitable or convenient, they will destroy your number and pocket every last cent you prepaid. Stay ******** away. There are better options that don’t rob you the moment you stop being useful to them. Never trust this company. Never give them a single pound.

• 
  kelly (@purple_dragon25) reported 20 minutes ago

  @giffgaff The app was where I had the problem, I've managed to log in through my laptop and got topped up thankfully.

• 
  Blair James Lennon (@blairlennon) reported 24 minutes ago

  @giffgaff Yeah with a link to a bot that doesn't work I'm trying to get a refund because you have taken now £7 out of my Giffgaff account for nothing usage still all at 0 for calls texts and data get that money refund now

• 
  giffgaff (@giffgaff) reported 25 minutes ago

  @mattyatty1204 Hi Matt. We understand how frustrating this is. Complaint resolutions can take up to 5 days, but if it's been longer than that, please send us a private message with your case number and we'll pass it on to the relevant team for review. - giffgaff Gavin