Giffgaff outages and service status in Machynlleth, Wales

Problems in the last 24 hours in Machynlleth, Wales

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Machynlleth, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jax (@CarnorJax87) reported 6 minutes ago

  @giffgaff are you having network problems? My data has been down all day.

• 
  Emily Lay (@emsywemsy10) reported 14 minutes ago

  @giffgaff The call number says there is an issue and doesn’t work. And the number to text isn’t working either.

• 
  Warlord (@Evilmonkeyfart) reported 14 minutes ago

  I got a new data sim and my golly I think giffgaff was genuinely the problem

• 
  Sam Greenland (@SprocketEtQuill) reported 16 minutes ago

  @virginmedia Another Virgin Media engineer came out again to bury the cable from house to street. The cable is now in trunking over ground and the internet service was severed. You have said it will take yet another on-site engineer to fix the connection and left me without a connection for the week - until an engineer is available. You have, however, paid £100 towards the cost of the alternative internet provider. Your logic was £30 for data (on a #GiffGaff SIM card which I chose) and £70 for a dongle. I bought a £120 4G modem for external use that connects directly to my #Unifi switch on WAN2, bypassing your hub altogether and giving a connection back to my whole house rather than just one computer with a USB port. Given it's taken since November to bury this cable, I'm not convinced tomorrow's engineer will be able to fix the connection or bury the cable. We will see how the day unfolds. Your contact centre staff all aim to be very helpful, and your service (when it's working) does provide a decent connection most of the time, but your implementation is lacking.

• 
  ? (@aricolonthree) reported 17 minutes ago

  @BigJohnson104 respect giffgaff wtf

• 
  Baluster (@baluster57785) reported 17 minutes ago

  @giffgaff So no customer service and because I tried to simply get a SIM card delivered GiffGaff have offered a refund . Why don’t you just say piss off we don’t want you as a customer?

• 
  giffgaff (@giffgaff) reported 21 minutes ago

  @JBR___ Hi JBR. We appreciate that this is frustrating. When dealing with the HelpBot you need to ensure to follow the prompts and reply fully, or else the bot will be unable to identify your issue and be unable to connect you to an agent - giffgaff Hannah

• 
  TheDePINCat 🐈🌐 (@TheDePINCat) reported 22 minutes ago

  .@giffgaff have generally been good (10 years+ a subscriber). For the past few days, I have been unable to send texts from my UK number. I had to go onto a forum to diagnose what I thought was a device problem. Reset my network settings (no help). And then back to the forum to find a coverage map. Ideally, giffgaff would send alerts to impacted areas so we are aware with this information. And, with connectivity being fundamental to everything we do in the digital world, communication should be treated as high priority as a burst water pipe or gas leak. This is why community-owned networks are so crucial. There is an extra level of care and concern when the issue directly impacts you.

• 
  S3R7XO (@S3R7XO) reported 23 minutes ago

  ****** got giffgaff as service 😭😭😭😭

• 
  SteezeMcQueen (@SteezeMcQueen1) reported 23 minutes ago

  @giffgaff I need help with something urgently as I'm not get a response though the normal help desk procedure online