Giffgaff outages and service status in Derry, Northern Ireland

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Derry, Northern Ireland

Latest outage, problems and issue reports in Derry and nearby locations:

• 
  Vickey :D (@vickey24ni) reported 54 minutes ago from Artigarvan, Northern Ireland

  @giffgaff I’m so disappointed with your lack of service, the pac code you gave me doesn’t work , I’m moving network, you haven’t cancelled my account properly

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GTM (@gibbmc) reported 1 minute ago

  @BladeoftheS Really people need to shop around and use mobile networks like giffgaff who use the 02 network 100GB unlimited calls and texts for £20 Which is half the price as 02 for the same deal

• 
  giffgaff (@giffgaff) reported 14 minutes ago

  @twistedhumanoid We would recommend getting back to the agent on your case so that they can continue to try and help - giffgaff Hannah

• 
  zaf (@zaffyzak) reported 16 minutes ago

  @giffgaff Yeah no, same bloody script all the ******* time! Bye I’m moving to other network that’s more reliable

• 
  KnowYourSelf (@kindanew) reported 17 minutes ago

  @ajzxne Outsourced still means they have to be paid for. We do not know what the arrangement O2 has with Giffgaff for renting network capacity but there are probably options which can be added and removed. Different virtual operators might choose different options.

• 
  Mike Izzard (@IzzardMike) reported 19 minutes ago

  @giffgaff Could someone please contact me as I have an issue with a Giffgaff account. Thanks

• 
  wulfsage (@wulfsagemakes) reported 20 minutes ago

  @robj3d3 @ThreeUK Yeah giffgaff been just paying the minimum sim only plan since before I left UK, never had issues. If you don’t pay it for a few months they threaten to close it.

• 
  giffgaff (@giffgaff) reported 27 minutes ago

  @wife_squirt You must help you father remember his email address then soi he can reset his password and log in as you have said yourself that he does not have the info he's required to provide for UK GDPR laws. So you must help him access his account via his email. - giffgaff Gavin

• 
  Warlord (@Evilmonkeyfart) reported 27 minutes ago

  @FartProducer78 Is giffgaff just the worst data provider

• 
  Josh Jackson (@IamJoshJackson) reported 29 minutes ago

  Hey @giffgaff I bought an eSIM with you nearly 48 hours ago. The eSIM still hasn’t activated and my contract with Vodafone is now expired… but you have ported my number over. So I have no data and can receive no calls. eSIM activation should be instant, at max, 24 hours. No option to call up or get an instant agent response. Any help? Yours truly, a man without a phone.

• 
  9 wine (@Wine92023) reported 31 minutes ago

  @giffgaff Understood. I am submitting a Formal Complaint directly via your internal system today regarding the balance refund. If unresolved, I will request the Deadlock Letter for Ombudsman escalation. Thanks.