Giffgaff

Giffgaff Outage Report in Derry, Northern Ireland

Problems detected

Users are reporting problems related to: wi-fi, phone and internet.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Derry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Derry, Northern Ireland 01/15/2026 11:05

January 15: Problems at Giffgaff

Giffgaff is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (56%)

    Wi-fi (56%)

  2. Phone (17%)

    Phone (17%)

  3. Internet (14%)

    Internet (14%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Derry, Northern Ireland

Latest outage, problems and issue reports in Derry and nearby locations:

  • vickey24ni Vickey :D (@vickey24ni) reported from Artigarvan, Northern Ireland

    @giffgaff I’m so disappointed with your lack of service, the pac code you gave me doesn’t work , I’m moving network, you haven’t cancelled my account properly

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • NadiaintheSky1 Nadiainthesky - BLM ✊🏿✊🏾✊🏽✊🏼✊🏻 (@NadiaintheSky1) reported

    @giffgaff That's ok, I just found the issue! I can't believe you already replied lol. On Sunday. You just restored my faith in #Giffgaff Janine 👍😚

  • TheCustomer14 TheCustomer (@TheCustomer14) reported

    @giffgaff Definitely not a browser issue for future reference with this error. It is now working on the same browser.

  • Cyclenut23 Jazz 🎺🚲🛶🏍🐶🐾 (@Cyclenut23) reported

    @sueranson @RoyalMailHelp @giffgaff Thats how bad they are. Both of them. 1st class letter, taking longer than 5 days. Thats a joke.

  • Cyclenut23 Jazz 🎺🚲🛶🏍🐶🐾 (@Cyclenut23) reported

    @giffgaff Why? Your customer service it terrible. Rated Number 1? In 8 years I've never been asked if you're good or not. Now, I'd say you were appalling.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @TheCustomer14 We're very sorry to see this is occurring. Please try using a different browser or device to see if the issue remains. If so, get back to us through DM for further assistance. - giffgaff Jeanette

  • collectivedude abitofbanter (wolfpack) (@collectivedude) reported

    @giffgaff How come when I pay for a golden package the internet is still slow currently at 0mbps this is ridiculous

  • thesilentgirl6 thesilentgirl (@thesilentgirl6) reported

    @Cyclenut23 @RoyalMailHelp @giffgaff Can’t you text and explain to the therapist your difficulties? I don’t know how it works but maybe they might understand or get a new sim and ring and explain? I don’t know they might because it’s an emergency

  • Cyclenut23 Jazz 🎺🚲🛶🏍🐶🐾 (@Cyclenut23) reported

    @UsernameBinkers @giffgaff The best for customer service apparently

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @Cyclenut23 We're very sorry to hear you're still waiting for your replacement SIM. Please get in touch via DM so we can try to help further with this. giffgaff Natalie.

  • Cyclenut23 Jazz 🎺🚲🛶🏍🐶🐾 (@Cyclenut23) reported

    @giffgaff I don't want to click links and find out. I want you to tell me why it is taking so long for me to get a sim card yet you still want my money and custom, after me being a customer for nearly 8 years with you.