Giffgaff

Giffgaff Outage Report in Derry, Northern Ireland

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Derry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Derry, Northern Ireland 01/26/2026 07:10

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (54%)

    Wi-fi (54%)

  2. Phone (19%)

    Phone (19%)

  3. Internet (15%)

    Internet (15%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Derry, Northern Ireland

Latest outage, problems and issue reports in Derry and nearby locations:

  • vickey24ni Vickey :D (@vickey24ni) reported from Artigarvan, Northern Ireland

    @giffgaff I’m so disappointed with your lack of service, the pac code you gave me doesn’t work , I’m moving network, you haven’t cancelled my account properly

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • trishgreenhalgh Trisha Greenhalgh 😷 #CovidIsAirborne (@trishgreenhalgh) reported

    @giffgaff your helpdesk people are struggling to cancel the phone of someone who's died. This really shouldn't be so hard. Could you kindly give me a route to escalate this? I already have the standard bereavement line but they're asking for information I don't have.

  • Monsieur_Green Craig Green (@Monsieur_Green) reported

    hey @giffgaff what's your process for testing refurb phones? Because twice now you've sent us phones with problems that render the phone useless, and would be spotted immediately if they had been tested at all.

  • earthswood David Whomes (@earthswood) reported

    @giffgaff can you point me in the right direction to speak to someone people are unable to phone me but can text. Unfortunately your help page is a bit confusing

  • Tracie80290038 Tracie (@Tracie80290038) reported

    @ThreeUK my partners phone isn't working(no service) he just tried getting some help and you guys wouldn't help to having no password? Hes been with you for years has all his security details but still no help disgusting service...when you ring it says welcome to giffgaff 😡😡😡

  • BrazenDwarf7402 Ray 💙 (@BrazenDwarf7402) reported

    When did @giffgaff change their voicemail message? When I was a customer they had a nice soothing Geordie accent. I'm calling a lot of giffgaff users as part of a project I'm doing atm...

  • evkmusc Erin 🐭 (@evkmusc) reported

    When I left o2 for giffgaff they were like "You do realise it's on o2's network but you won't get phone customer service?" As though that was a selling point and not the bane of my existence.

  • freedom92979546 freeland👑🦁 (@freedom92979546) reported

    @giffgaff I’ve just top up £25, And when I wanted to convert it to a £25 goodybags, its says you have got £24.99, So I couldn’t go for unlimited internet, Its a second time giffgaff rubbed me, Never again, Shame on giffgaff, That’s not a professional way to do business

  • caleb84418080 caleb (@caleb84418080) reported

    @giffgaff I need your help to unlock my new phone because my giffgaff sim don’t work in it

  • Monsieur_Green Craig Green (@Monsieur_Green) reported

    @giffgaff Thanks Ann, it's already on it's way back cheers. The fault with this one is that the microphone doesn't work. So you can't make calls/facetime anything really. You would think that would be part of the full testing procedure to be honest.

  • freedom92979546 freeland👑🦁 (@freedom92979546) reported

    @giffgaff @NeonDragonPSX I’ve just top up £25, And when I wanted to convert it to a £25 goodybags, its says you have got £24.99, So I couldn’t go for unlimited internet, Its a second time giffgaff rubbed me, Never again, Shame on giffgaff, That’s not a professional way to do business