Giffgaff outages and service status in Derry, Northern Ireland

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Derry, Northern Ireland

Latest outage, problems and issue reports in Derry and nearby locations:

• 
  Vickey :D (@vickey24ni) reported 4 minutes ago from Artigarvan, Northern Ireland

  @giffgaff I’m so disappointed with your lack of service, the pac code you gave me doesn’t work , I’m moving network, you haven’t cancelled my account properly

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kevin Greaves (@KevinGreaves20) reported 3 minutes ago

  @giffgaff Please explain why I am getting no data signal in Dubrovnik but my partner who is on O2 is?

• 
  Jamie Mawhinney (@mawhinneyjamie2) reported 7 minutes ago

  @giffgaff Yes problem is it takes them 6 hours to reply to anything and last thing they sent wasn't much help

• 
  giffgaff (@giffgaff) reported 10 minutes ago

  @WillmerGA We're a web based company, so we don't have any offices or shops. All our help can be provided online. - giffgaff Jeanette

• 
  Lilith Tuylor (@lilith15016) reported 12 minutes ago

  @giffgaff Since you dismiss a potential CUSTOMER as not worth replying to, with a copy pasted 'go to website' 'response' it is clear that my custom would not be welcome.

• 
  loo58 (@moaningminnie58) reported 14 minutes ago

  @giffgaff newish customer now reg blind I need help badly can I talk to someone?

• 
  Welsh Law (@WelshPatriot100) reported 15 minutes ago

  @giffgaff @O2 yr mast covering Np10 9jq has been out of action since 24th feb. Very poor service with no resolution date. Terrible customer service

• 
  ROBIN HOOD 🏹 (@Robinsolshood) reported 17 minutes ago

  @giffgaff why ******** my unlimited data not working again Sort it out lads

• 
  TheDePINCat 🐈🌐 (@TheDePINCat) reported 18 minutes ago

  .@giffgaff have generally been good (10 years+ a subscriber). For the past few days, I have been unable to send texts from my UK number. I had to go onto a forum to diagnose what I thought was a device problem. Reset my network settings (no help). And then back to the forum to find a coverage map. Ideally, giffgaff would send alerts to impacted areas so we are aware with this information. And, with connectivity being fundamental to everything we do in the digital world, communication should be treated as high priority as a burst water pipe or gas leak. This is why community-owned networks are so crucial. There is an extra level of care and concern when the issue directly impacts you.

• 
  Warlord (@Evilmonkeyfart) reported 22 minutes ago

  Giffgaff gotta be the worst data provider ever

• 
  rae (@Echo38N) reported 25 minutes ago

  @giffgaff Just got robbed by Giff Gaff, my monthly data plan ran out on Sunday, I topped up with £10 and on Tuesday I got a text sayoing my data plan had run out? how can this be? Not good enough that a mobile company have no phone lines to discuss...5 Days to resolve issues!