Giffgaff

Giffgaff Outage Report in Derry, Northern Ireland

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Derry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Derry, Northern Ireland 01/21/2026 03:50

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (58%)

    Wi-fi (58%)

  2. Phone (15%)

    Phone (15%)

  3. Internet (15%)

    Internet (15%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Derry, Northern Ireland

Latest outage, problems and issue reports in Derry and nearby locations:

  • vickey24ni Vickey :D (@vickey24ni) reported from Artigarvan, Northern Ireland

    @giffgaff I’m so disappointed with your lack of service, the pac code you gave me doesn’t work , I’m moving network, you haven’t cancelled my account properly

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • Junaid19980 Junaid (@Junaid19980) reported

    @TheMuseInMyHead @Thickbutterstik I'm not exactly sure if the network receive the text or if it's like some governing body. I checked 3 (Including smarty), 02, EE website and they all seem to use the same number I'm assuming giffgaff etc too as they use the main networks (3,O2, EE)

  • TheYoungGlow 𝕐Ω𝕌ℕ𝔾 𝔾𝕃Ω𝕎 (@TheYoungGlow) reported

    @FaithSoberss Giffgaff maybe. 3 too but their network can be patchy sometimes.

  • DrJennyVaughan jenny vaughan (@DrJennyVaughan) reported

    @giffgaff No idea why as you need to sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her. You just barrage us with red tape we can’t deal with. This is why elderly people are marginalised by you as you won’t make that call.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @junethereal Unfortunately this isn't something we can provide, June. We are a pay as you go network, so we do not have or keep incoming records - giffgaff Jade

  • DanielM73161535 Daniel Mc (@DanielM73161535) reported

    @giffgaff No you gave me a robotic answer!! Still no use of my phone what sort of network provider is this? Seriously

  • DanielM73161535 Daniel Mc (@DanielM73161535) reported

    @giffgaff 24 hours waiting on my number being changed with ZERO service on my phone!! I cannot run my business because of this. I've sent several messages to agents but zero reply. Getting beyond a joke now you guys are losing me money!!!!!!

  • FaithSoberss What it is? (@FaithSoberss) reported

    @TheYoungGlow I’ll have a look at giffgaff bcos i’ve heard horrible things about that 3 signal, rn im leaning toward vodaphone tho, some sweet deals in there!

  • DrJennyVaughan jenny vaughan (@DrJennyVaughan) reported

    @giffgaff So now they are saying they can’t help me mum “ we are web based we don’t call”. So please don’t use giff gaff if you have a problem it’s a total nightmare as they won’t talk to you eventhough they are a mobile phone provider network #giffgaffTheyJustWontHelpYou

  • LewisMNorth Lewis North (@LewisMNorth) reported

    Hi @giffgaff I can’t log into my account, I have sent the forgotten message and I haven’t got an email with my login details. Please help 🥺

  • owenbarden owen barden (@owenbarden) reported

    I quite often moan about poor service on here, so it’s only fair to commend @giffgaff for replacing my phone immediately, no fuss, when the battery failed this week as it approached its first birthday 👍