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Giffgaff

Giffgaff Outage Report in Derry, Northern Ireland

Why is my Giffgaff service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Derry come from postal codes BT47 .

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Full Outage Map

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  • 41% Phone (41%)
  • 24% Internet (24%)
  • 22% Wi-fi (22%)
  • 12% Total Blackout (12%)
  • 1% E-mail (1%)

Live Outage Map Near Derry, Northern Ireland

The most recent Giffgaff outage reports came from the following cities: Derry.

CityProblem TypeReport Time
Derry Internet 7 days ago
Derry Total Blackout 4 years ago
Derry Total Blackout 4 years ago
Derry Total Blackout 4 years ago
Derry Phone 4 years ago
Derry Phone 4 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Derry, Northern Ireland

Latest outage, problems and issue reports in Derry and nearby locations:

  • vickey24ni
    Vickey :D (@vickey24ni) reported from Artigarvan, Northern Ireland

    @giffgaff I’m so disappointed with your lack of service, the pac code you gave me doesn’t work , I’m moving network, you haven’t cancelled my account properly

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • giffgaff
    giffgaff | The mobile network run by you (@giffgaff) reported

    @ClaydonNai Please update your case reference, and our agents will be able to help you further. -giffgaff Tasbiya

  • AWaters_1992
    Alex Waters (@AWaters_1992) reported

    So i have now cancelled the £12 goodybag because if i have over 100mb data (uk data) i cant start the goody bag early. What a bullshit rule. Today im getting Hungarian sim card. I already have a Ukrainian sim card. When im back in UK i wont be a customer of giffgaff. Well done

  • vinesack
    Joe Wadsack (@vinesack) reported

    Thanks for your advice everyone. It appears that @giffgaff is overwhelmingly the most popular suggestion amongst you, but I still have to pay over £1000 in rentals before I can consider moving from the crooks at @EE. Do any providers help facilitating the move?

  • cortina
    John Nevill (@cortina) reported

    @giffgaff @giffgaff are the refurbs locked to your network?

  • Yorksims
    John Woods (@Yorksims) reported

    @AWaters_1992 @giffgaff That's quite easy to do,you just pay the current EU roaming surcharge of £3.60 per GB from airtime credit until you get down to the 100Mb limit when you can start your next goodybag early so no credit = no data.

  • kerensab
    kerensa Baker (@kerensab) reported

    @giffgaff have no customer service you can only contact by email if you are locked out of your account. They will NOT help you

  • giffgaff
    giffgaff | The mobile network run by you (@giffgaff) reported

    @darkangelazure The symbol showing is the NFC symbol Sophie, which can be turned off within his settings or the pull down options. We'd advise to check the connection settings to ensure roaming data is enabled, as the roaming is showing as on with the R symbol. - giffgaff Jeanette

  • giffgaff
    giffgaff | The mobile network run by you (@giffgaff) reported

    @sophiejohnsxo This has been tested on our end, and there doesn't seem to be an issue with logging in. Have you tried this via a web browser and the app Sophie? - giffgaff Jade

  • JoelDMendez
    Mendez (@JoelDMendez) reported

    @ThreeUK's internet is actually atrocious... My phone can take two sim cards so I've put a GiffGaff sim in and started using their internet to see if that is better, it's great! I can never get signal anywhere with 3. I've been with them over 10 years, definitely leaving now.

  • twilsonx89
    Tom RoCkY Wilson (@twilsonx89) reported

    @giffgaff your mobile signal in the east riding and york is a joke! Consistently drops calls or provides simply no signal at all, this is becoming a regular occurrence. I cant rely on such terrible signal when i have 24/7 on call duties for a hospital.