Giffgaff outages and service status in Lockerbie, Scotland

Problems in the last 24 hours in Lockerbie, Scotland

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Lockerbie, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Simon (@Simonli127) reported 2 minutes ago

  Dear Ofcom Complaints Team, ​I activated and topped up my account on 13 July. Although I have not been using the service outside the UK for an extended period, giffgaff used an undisclosed restriction to disconnect my service and refused my refund.@giffgaff @Ofcom

• 
  Warlord (@Evilmonkeyfart) reported 3 minutes ago

  Giffgaff gotta be the worst data provider ever

• 
  kelly (@purple_dragon25) reported 4 minutes ago

  @giffgaff Thing is it's not sorted, the app doesn't work.

• 
  Diablo (@ARRelectech) reported 5 minutes ago

  Your service is absolutely appalling where I live. Sent proof of another SIM working in my phone yet I still have to buy another giffgaff SIM and try that??? @giffgaff

• 
  Behram Qazi 🇵🇰 🇨🇦 (@DeafMango) reported 10 minutes ago

  Hello people at @giffgaff 👋🏽 I just bought a sim and plan, and have no access to data or cellular service. Please help, thank you 🙏🏽

• 
  loo58 (@moaningminnie58) reported 12 minutes ago

  @giffgaff HELP yet another nonth & auto renew failed & wont take payment

• 
  giffgaff (@giffgaff) reported 14 minutes ago

  @ARRelectech Hello Diablo, this does sound frustrating. You've mentioned another sim works in your phone, this would suggest there's an issue / fault that's developed with the existing sim you're using, and you'll need to complete a sim swap on your account - giffgaff Mark

• 
  Shoshanah Cohen (@sc2987) reported 14 minutes ago

  @bt_uk And if she were going to switch mobile providers, it would be to Giffgaff, as we're all with them. Not you. You should never be pushing extra services on people moving to a social tariff (or anyone, but especially those likely to be vulnerable).

• 
  Stevio (@Rothbury01669) reported 17 minutes ago

  @JohnTillUK @O2 @Mozilliondotcom I was with EE over 18 years (from the Orange days). When they were bought by BT their renentions deals went up the spout and they wanted £60/month for a new iPhone 13 and that was at a discount. So I requested a PAC code on the website and bought my phone direct from Apple for £36/month over 2 years I moved to Giffgaff (which is 02 but been fine for me). Within an hour of the PAC request a guy from EE phoned me and said, why are you leaving after all these years ..... told him why and he said, we can offer it for £50. I said too late. Even with a £10/month sim deal on Giffgaff it was still cheaper and I never went back and I am still with Giffgaff 5 years later My friend works for Three and he said that legacy customer leaving is a red line for the companies because once you go, you'll never come back and they also know that once the customer discovers they can buy the phone direct from the manufacturer with 24 month 0% terms, it's the end of the line for the working model

• 
  Barry (@Gowithbazza1) reported 19 minutes ago

  @giffgaff Is that every day the mast is down or having issues because this seems to happen quite often 🤔