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Giffgaff

Giffgaff outages and service status in Lockerbie, Scotland

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Full Outage Map
  • Giffgaff generated 0 outage signals in the last 24 hours around Lockerbie, including 0 direct reports.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Lockerbie, Scotland

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Lockerbie, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • Simonli127
    Simon (@Simonli127) reported

    Dear Ofcom Complaints Team, ​I activated and topped up my account on 13 July. Although I have not been using the service outside the UK for an extended period, giffgaff used an undisclosed restriction to disconnect my service and refused my refund.@giffgaff @Ofcom

  • MRP_YT
    MRP (@MRP_YT) reported

    @giffgaff All this took me nowhere. Please provide customer phone number for me to phone.

  • vanessa210370
    iampimpmummy (@vanessa210370) reported

    Hello day 2 off no service, can someone message me @giffgaff

  • oluwachiwizzy
    Olu’Mide (@oluwachiwizzy) reported

    @NurseBholino Giffgaff worst for here

  • HHeilier
    heilier (@HHeilier) reported

    After reviewing my complaint, giffgaff has officially refused to reinstate my number and has also refused to refund my remaining balance, including the £10 I topped up shortly before my account was disconnected. I understand that operators have roaming policies, but I believe customers should receive a clear warning before being allowed to top up if their account is already at risk of disconnection. Losing both the service and the newly added credit feels unfair. They also advised me to request a PAC within 30 days if I want to keep my number. Has anyone else had the same experience with giffgaff? I'd be interested to hear how your case was handled. #giffgaff #Roaming #ConsumerRights

  • twistedhumanoid
    Leila - レイラ (@twistedhumanoid) reported

    @giffgaff I cancelled in the end. I’ve had zero service and now lost £14. Not very happy honestly. Like getting blood out of a stone. Shocked I don’t even get my money back.

  • giffgaff
    giffgaff (@giffgaff) reported

    @alpherah Hello Steve, Please advise your mother to contact our phone agents recommend via Chat, as they’re best placed to help. - giffgaff Ann

  • Nvtxliee
    𝒩𝒶𝓉 ᥫ᭡ (@Nvtxliee) reported

    Giffgaff will offer you all the data in the world but no ******* signal

  • alpherah
    Steve (@alpherah) reported

    @giffgaff @giffgaff we tried this it says chat isn’t available and to submit a web form which we did. The service has been pretty shocking so far however. Don’t you guys test the phones?! Apple diagnostics can be run self service these days so there isn’t really an excuse

  • giffgaff
    giffgaff (@giffgaff) reported

    @hero52835 You can go to the 'Help' section, and then you should see an option to contact an agent - giffgaff Hannah