Giffgaff outages and service status in Leiston, England

Problems in the last 24 hours in Leiston, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Leiston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

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  giffgaff (@giffgaff) reported 8 minutes ago

  @fergus_kiely Our agents will then get back to him via email as soon as possible to go through account verification to help access the account. - giffgaff Ann 2/2

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  Woody Knows (@Woody3704) reported 10 minutes ago

  @SamRobi90967600 @hewantswealth Yh unlimited data isnt exactly unlimited Giffgaff has a 650GB limit. If you break it twice in a year then they can apparently just deactivate your account and refuse service. I only used around 900GB once. & that was because of watching netflix + post PC format game downloads

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  Jay Smith (Sonic/Dragonwolf) (@DragonWolf5589) reported 12 minutes ago

  @tescomobile how come some areas like manchester/st Peter square as an example. And also parts of Wythenshawe and flixton. I have signal but NO data. But others on giffgaff and o2 have no issue? Only tesco? (yet also uses the o2 network) I have to keep switch to a 2nd sim/network

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  Ry Ry #coyg (@Ry_R0se) reported 17 minutes ago

  @giffgaff when will issues be sorted in mk451ph area have no data connection

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  giffgaff (@giffgaff) reported 18 minutes ago

  @JBR___ Hi JBR. We appreciate that this is frustrating. When dealing with the HelpBot you need to ensure to follow the prompts and reply fully, or else the bot will be unable to identify your issue and be unable to connect you to an agent - giffgaff Hannah

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  Steve (@alpherah) reported 22 minutes ago

  @giffgaff @giffgaff we tried this it says chat isn’t available and to submit a web form which we did. The service has been pretty shocking so far however. Don’t you guys test the phones?! Apple diagnostics can be run self service these days so there isn’t really an excuse

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  TheDePINCat 🐈🌐 (@TheDePINCat) reported 24 minutes ago

  .@giffgaff have generally been good (10 years+ a subscriber). For the past few days, I have been unable to send texts from my UK number. I had to go onto a forum to diagnose what I thought was a device problem. Reset my network settings (no help). And then back to the forum to find a coverage map. Ideally, giffgaff would send alerts to impacted areas so we are aware with this information. And, with connectivity being fundamental to everything we do in the digital world, communication should be treated as high priority as a burst water pipe or gas leak. This is why community-owned networks are so crucial. There is an extra level of care and concern when the issue directly impacts you.

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  Lilith Tuylor (@lilith15016) reported 26 minutes ago

  @giffgaff Since you dismiss a potential CUSTOMER as not worth replying to, with a copy pasted 'go to website' 'response' it is clear that my custom would not be welcome.

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  james gmail (@jamgmail83959) reported 29 minutes ago

  @giffgaff Accidentally signed for 18-month contract on 13/3/26. Router with SIM off since 17/3 for some months, so this contract is hardly useful!. I wish to cancel under my 14-day statutory right to cancel please. How? No email, phone contact, agent does not allow questions.

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  Siah (@Isi868) reported 29 minutes ago

  @giffgaff your robot that only works during a specific time in the week is annoying me. What's the point? Customers need support. How can I get the help I need?