1. Home
  2. Companies
  3. Giffgaff
  4. Kirkwall, Scotland
Giffgaff

Giffgaff Outage Report in Kirkwall, Orkney Islands, Scotland

Why is my Giffgaff service not working?

Problems detected

Users are reporting problems related to: phone, internet and wi-fi.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Full Outage Map

Problems in the last 24 hours in Kirkwall, Scotland

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Kirkwall, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Giffgaff

Giffgaff is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  • 40% Phone (40%)
  • 25% Internet (25%)
  • 22% Wi-fi (22%)
  • 12% Total Blackout (12%)
  • 1% E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • giffgaff
    giffgaff | The mobile network run by you (@giffgaff) reported

    @paulmsmith1975 Hi Paul. We're really sorry to hear this. How can we help? You can send us a DM if you'd prefer. - giffgaff Emer.

  • giffgaff
    giffgaff | The mobile network run by you (@giffgaff) reported

    @RJ_the_man87 Oh dear, RJ. Can you send us a DM so that we can help you further with this? - giffgaff Hannah

  • giffgaff
    giffgaff | The mobile network run by you (@giffgaff) reported

    @RJ_the_man87 Oh dear, RJ. Please can you clear your cache, cookies and web history then try this again. Please also try using a different browser or device, as this should help - giffgaff Jade

  • paulmsmith1975
    Cllr Paul M Smith BA (Hons) MDipNLP CISM CISSP (@paulmsmith1975) reported

    @giffgaff I have received a serious consumer complaint from an elderly customer of your organization - I would appreciate your help to resolve - please contact me as I know you value your elderly customers

  • Yorksims
    John Woods (@Yorksims) reported

    @paulmsmith1975 @giffgaff this may be a silly question but are you sure she's a giffgaff customer? giffgaff is a wholly PAYG provider which means that everything is paid for in advance and there are no bills or tariffs that can be adjusted,the only option is which pre paid plan you choose each month.

  • 3ILHFvtWMpyLUZD
    4508650 (@3ILHFvtWMpyLUZD) reported

    @giffgaff I got an email advising of refund and now my service has stopped. Can't make or receive calls, can't add new goodybag. Can you help?

  • paulmsmith1975
    Cllr Paul M Smith BA (Hons) MDipNLP CISM CISSP (@paulmsmith1975) reported

    @giffgaff I received a complaint that an elderly customer had bills of at least £280 from doing charity work - this should never have been allowed to happen & this is a safeguarding issue also - GiffGaff should at very least refund her money under goodwill/CSR

  • chriswilkinson9
    Chris Wilkinson (@chriswilkinson9) reported

    @AllyBeaven I moved away from Three pretty quickly when moving up here for the same reason. Doing alright on giffgaff for now. No contract so you can always leave at any point if it doesn't work out.

  • vharry22
    Just Jeanie 123 (@vharry22) reported

    @giffgaff @AJOdudu Not very impressed so far. I got a small payg classic phone 📱 activated the sim this morning. I can't ring out on it ,or text. Keeps saying "invalid command". So I don't know why it's not working! Want to cancel my account after paying £10.00 but it's impossible to contact them

  • ElinaM1408
    Elina (@ElinaM1408) reported

    @giffgaff i reset my password and when i try to log in, it says I am locked out. I need to buy a goodybag asap.. plz help