Giffgaff outages and service status in Kingskerswell, England

Problems in the last 24 hours in Kingskerswell, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Kingskerswell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

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  🫀 𝔱𝔞𝔩𝔦𝔞-𝔟𝔩𝔲𝔢 ⚧︎ ☆⋆｡𖦹°‧★⋆𐙚₊˚⊹♡ (@belovedharlot) reported 12 minutes ago

  @dbcxptures i've had no issues with voxi and i'v been with them for year (it's a little expensive if you want a realistically useable amoung of data though, imo, compared to say giffgaff)

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  DFitz (@DFitzwiliam) reported 14 minutes ago

  @giffgaff Urgent unresolved SIM swap/account takeover issue on my Giffgaff account. I have now lost access to my mobile service twice within 36 hours despite repeatedly reporting the compromise and linked banking/finance fraud. No response from you and requires urgent escalation

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  Leila - レイラ (@twistedhumanoid) reported 15 minutes ago

  @giffgaff I cancelled in the end. I’ve had zero service and now lost £14. Not very happy honestly. Like getting blood out of a stone. Shocked I don’t even get my money back.

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  Simon (@Simonli127) reported 15 minutes ago

  Dear Ofcom Complaints Team, ​I activated and topped up my account on 13 July. Although I have not been using the service outside the UK for an extended period, giffgaff used an undisclosed restriction to disconnect my service and refused my refund.@giffgaff @Ofcom

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  K!mpossible 💙 (@BubbaBubs2007) reported 17 minutes ago

  @giffgaff good morning, I bought a phone from giffgaff last April & I believe its still in warranty. I am unable to get signal despite following all the steps including a new sim card & still no signal. I can only assume its the handset. Will a cracked screen affect the warranty?

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  I L (@iluyimbazi) reported 17 minutes ago

  Hello @giffgaff how do I request a refund for my £12.64 unused credit? Number has been successfully ported to another provider this morning. Your chat not in the app was of no help. Can I speak to someone, please?

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  Jason (@jasoneccles) reported 18 minutes ago

  @thomasforth I think they are, in a way. This year I made the mistake of moving from O2 to Lebara, because it was cheaper. The signal is terrible, and despite it being on the Vodafone network, I get a “less bars” than colleagues who are on Vodafone. It seems to me the MVNOs, like Lebara and GiffGaff, are ways of selling less bandwidth for cheaper money.

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  9 wine (@Wine92023) reported 19 minutes ago

  @giffgaff Understood. I am submitting a Formal Complaint directly via your internal system today regarding the balance refund. If unresolved, I will request the Deadlock Letter for Ombudsman escalation. Thanks.

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  michael112411 (@Michael70481373) reported 20 minutes ago

  @giffgaff I have opened a ticket about this situation,you’re running out of my patience.I will think about other way to defend my rights,like make a complaint to Communications Ombudsman.

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  Martin (@martinrue) reported 20 minutes ago

  @robj3d3 @IMAC2 @ThreeUK Ah dude that sucks. FWIW, I use giffgaff and they're happy so long as you top up every few months.