Giffgaff

Giffgaff Outage Report in Hexham, Northumberland, England

No problems detected

If you are having issues, please submit a report below.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Hexham, Northumberland, England 12/27/2025 01:30

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (57%)

    Wi-fi (57%)

  2. Phone (18%)

    Phone (18%)

  3. Internet (17%)

    Internet (17%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Hexham, England

Latest outage, problems and issue reports in Hexham and nearby locations:

  • DaveSThompson David Thompson (@DaveSThompson) reported from Corbridge, England

    Hello, you lovely @giffgaff people. I know I'm not alone in not having received the #emergencyalert message on my phone, however my wife next to me did on her Giffgaff Android mobile; presumably the signal is from the same mast? It's probably a Gov't ****-up as usual... Hey ho.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • Carihuela Molly (@Carihuela) reported

    @giffgaff Taking £10 every month out of my bank for a service i have not used for over 12 months. Disgraceful & shocking

  • annaRoseShadow Anna Smith (@annaRoseShadow) reported

    @JessicaNellH Yeah that's awful, I bet any of their competitors in the UK could do better than that. Although avoid Tesco Mobile and GiffGaff as they're the same company.

  • RSNS_SportsNews RSNS (@RSNS_SportsNews) reported

    @iD_Mobile_UK Just received my ID Mobile SIM card. Wanted to port my number from GiffGaff. I have my PAC code, your webpage says there is a problém with it, so how do I cancel my 30 day rolling contract under 14 days change of mind rules ? Will be cancelling my DD direct right now !

  • RyanHTAFC8 RyanHTAFC 💙 (@RyanHTAFC8) reported

    @giffgaff hello there, I have been trying to get another goodybag but when coming to payment it asked me to give permission to my app to accept however I wanted to use another bank so now when I try buy a goodybag it won't let me because I cancelled it. Can you help me?

  • curlycarli83 carli cooper (@curlycarli83) reported

    @giffgaff I’ve asked for help in the app & gotten nowhere & im freaking out now as this has never happened before it won’t even send my texts or let me call my v/m this is really seriously bad as this is my hospital contact number

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @emmasant35 We're not sure why this would be Emma. Data is charged at 10 pence per MB when roaming, so if you've been streaming, downloading, or data running in the background, this can bring your credit down. Have you contacted our agents regarding your credit dropping? - giffgaff Jeanette

  • BerensTally Tally Berens (@BerensTally) reported

    @giffgaff am currently abroad, and have purchased extra credit for data roaming. Have been told I am out of data within half an hour of purchasing said data package. This has happened twice. I am now £20 down with no data. Sort this out.

  • JamieLichtie Jamie Malley (@JamieLichtie) reported from Frome, England

    The unremitting crapness of “chat bots” for customer service is unbelievable. Wanted to move from vodafone to @VOXI_UK (which they own). Given up as it just goes round in circles. Giffgaff it is then…

  • hils711 hil (@hils711) reported

    Hey @giffgaff why is my data not working?

  • rhassan___ R.H (@rhassan___) reported

    The worst voicemail of all time is giffgaff.🥴