Giffgaff

Giffgaff Outage Report in Hexham, Northumberland, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Hexham, Northumberland, England 12/12/2025 12:40

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (53%)

    Wi-fi (53%)

  2. Phone (20%)

    Phone (20%)

  3. Internet (18%)

    Internet (18%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Hexham, England

Latest outage, problems and issue reports in Hexham and nearby locations:

  • DaveSThompson David Thompson (@DaveSThompson) reported from Corbridge, England

    Hello, you lovely @giffgaff people. I know I'm not alone in not having received the #emergencyalert message on my phone, however my wife next to me did on her Giffgaff Android mobile; presumably the signal is from the same mast? It's probably a Gov't ****-up as usual... Hey ho.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • josephjscollen Joe Scollen (@josephjscollen) reported

    @giffgaff any reason why my 4G has been ridiculously slow for the past few hours? I’ve checked the coverage but there’s no problems?

  • unicornfacuk Helen @ The Unicorn Factory | Surface Design (@unicornfacuk) reported

    @giffgaff Can you feedback to someone that the service issue needs to be VERY CLEAR on the page where you book a PAC transfer date? If @giffgaff can't currently process phone number transfers they shouldn't be letting people book them!

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @haydencohen That's odd, Hayden. Please can you ask your wife to clear the cache, cookies and web history then try this again. Please also let her know to try using a different browser or device, as this should help - giffgaff Jade

  • MissSweetEla Miss Sweet Ela 💋 (@MissSweetEla) reported

    @giffgaff Last update was yesterday, hence I wrote here. Delay, okay, I understand, but I’ve been without a phone signal for over 48h. This is getting ridiculous. Can you tell me anything else than be patient or not really?

  • tomlangford Tom Langford (@tomlangford) reported

    @giffgaff Just received my ‘excellent’ refurbished phone with 76% battery and a service warning. No option to return phone on my order details. I need the phone now and I am fuming. What can be done?

  • riverestuary river estuary (@riverestuary) reported

    @giffgaff any news on the number change issue?

  • tommiekiddy Tommie Kiddy (@tommiekiddy) reported

    @smartymobile @SMARTYMobileUK has disconnected disabled uncle's mobile of over 15 yrs. Terminated @giffgaff old number (since 26th July) instead of Transfering it. Customer Service & Support not helping at both MVNOs. He's lost access to Family support system & business affairs.

  • HausOvDisMater DIS - Vulturine (@HausOvDisMater) reported

    @giffgaff Well I've done this and the only result was for your customer services to take no responsibility and pass the buck. Really just dreadful.

  • jaffamonkey jaffamonkey (@jaffamonkey) reported

    @giffgaff No reply to previous message so reiterating. Your "Unlimited" bundle is a con. For 3 months had no issues on GB-specific bundles. Then on first day of Unlimited, people at work noticed my connection keeps dropping on video call. Don't BS me, I noticed this before.

  • haydencohen Hayden Cohen (@haydencohen) reported

    @giffgaff my wife is trying to update her address as her phone stop working, but the address keeps on reverting to our old address. Please can you help?