Giffgaff

Giffgaff Outage Report in Hexham, Northumberland, England

Problems detected

Users are reporting problems related to: wi-fi, phone and internet.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Hexham, Northumberland, England 02/07/2026 00:55

February 07: Problems at Giffgaff

Giffgaff is having issues since 05:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (47%)

    Wi-fi (47%)

  2. Phone (21%)

    Phone (21%)

  3. Internet (18%)

    Internet (18%)

  4. Total Blackout (13%)

    Total Blackout (13%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Hexham, England

Latest outage, problems and issue reports in Hexham and nearby locations:

  • DaveSThompson David Thompson (@DaveSThompson) reported from Corbridge, England

    Hello, you lovely @giffgaff people. I know I'm not alone in not having received the #emergencyalert message on my phone, however my wife next to me did on her Giffgaff Android mobile; presumably the signal is from the same mast? It's probably a Gov't ****-up as usual... Hey ho.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • NJS1987 N A T T E R I N G S (@NJS1987) reported

    @MartinSLewis @Siobhain_Mc Come on @giffgaff help people out...

  • boyer_89 l30¥£R (@boyer_89) reported

    Been without internet for the last week and still have to wait untill the 26th to get connected @TalkTalk surely this can be done a lot quicker also my phone signal is on its arse @giffgaff saying there is a mast down an looking to ***** a new one we in lockdown an cant go gym🤬

  • AM76Design Hudson (@AM76Design) reported

    @giffgaff hi, I hope you can help. My mother in law is on your network and she’s been notified by her bank that someone has contacted you pretending to be her and requested a new SIM card. Can you get in touch so she can get it sorted? Thanks

  • Sharmil67339391 Sharmila (@Sharmil67339391) reported

    @ThreeUK My husband and I had to spend out on giffgaff and Skype as we needed to talk to and be called back by a doctor today but had zero coverage! Our signal is still not back. Really annoying timing that our phones are basically out of action!

  • margaretheald margaret heald (@margaretheald) reported

    @giffgaff was the victim of fraud yesterday. Tday my number has been changed and not by me. Been hacked I think and no reply from agents... HELP.....what should I do?

  • wilsonpeter48 peter wilson (@wilsonpeter48) reported

    A contract which the signal is useless, I was a coustomer but was forced to leave for signal issues you can't fix. Only giffgaff can give a moderate sign l thst goes to my home. I hope you don't lose loads

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @Tone7x20 We're very sorry to hear this. Please can you provide your full UK postcode via DM. So we can check for issues in the area - giffgaff Jade

  • katieaIi KT 👸🏽 (@katieaIi) reported

    @giffgaff it’s not working the chat will not load and an error message appears saying “it’s not you it’s us” which is what happened when I bought the phone

  • CharlesDeBarros Charles De Barros (@CharlesDeBarros) reported

    @crunchy_nougat Because they want to trick you into thinking you are getting a good deal. I stopped buying both together about 4 years ago. Better thing I did. I get my phones from GiffGaff (better price and unlocked) and data-only plans from EE. Never looked back.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @steven_tillett We're sorry to hear this Steven. When a recurring goodybag is enabled, this is added from your card or PayPal, not your balance. Send us a DM however and we'll help get this resolved. - giffgaff Jeanette