Giffgaff

Giffgaff Outage Report in Hexham, Northumberland, England

Problems detected

Users are reporting problems related to: wi-fi, phone and internet.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Hexham, Northumberland, England 02/13/2026 09:25

February 13: Problems at Giffgaff

Giffgaff is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (44%)

    Wi-fi (44%)

  2. Phone (23%)

    Phone (23%)

  3. Internet (18%)

    Internet (18%)

  4. Total Blackout (13%)

    Total Blackout (13%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Hexham, England

Latest outage, problems and issue reports in Hexham and nearby locations:

  • DaveSThompson David Thompson (@DaveSThompson) reported from Corbridge, England

    Hello, you lovely @giffgaff people. I know I'm not alone in not having received the #emergencyalert message on my phone, however my wife next to me did on her Giffgaff Android mobile; presumably the signal is from the same mast? It's probably a Gov't ****-up as usual... Hey ho.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • HarmonyWhite Harmony🌻 (@HarmonyWhite) reported

    @IAmChrisRamsey @4pmWineTimeBaby new ick... Fit guy in shop.. Until he asked for "£10 giffgaff" Don't know why, but it got me bad 😩

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @jp2uk Oh dear, John. Please can you clear your cache, cookies and web history then try this again. Please also try using a different browser or device, as this should help - giffgaff Jade

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @moanyian That's odd, Ian. Please can you clear your cache, cookies and web history then try this again. Please also try using a different browser or device, as this should help - giffgaff Jade

  • Samiya61558547 Samiya (@Samiya61558547) reported

    @giffgaff my network is slow I’m in NW2 4Bj

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @emmasant35 We're not sure why this would be Emma. Data is charged at 10 pence per MB when roaming, so if you've been streaming, downloading, or data running in the background, this can bring your credit down. Have you contacted our agents regarding your credit dropping? - giffgaff Jeanette

  • jacarandachick Miyanda Nehwati (@jacarandachick) reported

    So @supernovaestars @giffgaff_ @giffgaffpr what's your number for reporting spam texts? And why does 7726 fail on your service? #giffgaff #spamtext #Evri

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @kathleengough Oh no. Please ensure you are using the correct membername and password to log in Kath. Try using your mobile number instead of your membername and vice versa. If you still face issues, try using a different browser and device. - giffgaff Jeanette

  • pseudopolisyrd Sam Vimes (@pseudopolisyrd) reported

    @giffgaff Your internet is total crap at the weekend.

  • curlycarli83 carli cooper (@curlycarli83) reported

    @giffgaff I’ve asked for help in the app & gotten nowhere & im freaking out now as this has never happened before it won’t even send my texts or let me call my v/m this is really seriously bad as this is my hospital contact number

  • RyanHTAFC8 RyanHTAFC 💙 (@RyanHTAFC8) reported

    @giffgaff hello there, I have been trying to get another goodybag but when coming to payment it asked me to give permission to my app to accept however I wanted to use another bank so now when I try buy a goodybag it won't let me because I cancelled it. Can you help me?