Giffgaff

Giffgaff Outage Report in Hexham, Northumberland, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Hexham, Northumberland, England 11/23/2025 15:30

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (61%)

    Wi-fi (61%)

  2. Phone (18%)

    Phone (18%)

  3. Internet (12%)

    Internet (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Hexham, England

Latest outage, problems and issue reports in Hexham and nearby locations:

  • DaveSThompson David Thompson (@DaveSThompson) reported from Corbridge, England

    Hello, you lovely @giffgaff people. I know I'm not alone in not having received the #emergencyalert message on my phone, however my wife next to me did on her Giffgaff Android mobile; presumably the signal is from the same mast? It's probably a Gov't ****-up as usual... Hey ho.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • wheresnigel Nigel Hawthorn (@wheresnigel) reported

    I expected more from @giffgaff than using "data protection" as the reason they cannot answer customer questions directly. Don't be like them folks, do not allow your customer service reps to quote "data protection" as some magic bullet to get out of difficult conversations.

  • CraftyNigel Nigel Craft (@CraftyNigel) reported from Ely, England

    @giffgaff Yes several times but they said they can’t help me till the mast is fixed the app says you may have more information by 26th November but how can you leave your customers with no connection for a month ? I paid £10 when I joined , when I’m at work I have no signal all day

  • cryptomeddler Cryptomeddler (@cryptomeddler) reported

    @LyonsScreech @LetsTalkZorro There is an easy solution though. At least the crypto part. Always use an authenticator instead of SMS. As for stealing the rest of your identity with your SMS codes? Well that's a little harder, but you could try using a network with no humans to social engineer, like @giffgaff

  • liztheartise Liz (@liztheartise) reported

    @tashtashanat Listen after my first contract I never again did one. Absolute waste of money, I straight buy out now and use giffgaff

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @_yogaprincess Oh no, we're sorry to hear this. Can you please drop us a DM with your full post code, so we can check for any issues. - giffgaff Tasbiya

  • shammi97484481 shamaya (@shammi97484481) reported

    Hi @giffgaff my calls aren’t working, so when people call me it just says beep and hangs up, and same thing happens when I call ppl. My phone is topped up, I restarted it and tried diff area. Still no luck. HELP

  • MaltMusings Brian's Malt Musings 💙 (@MaltMusings) reported

    @fishgutterfishy @giffgaff Go Android mate, much less problem.

  • Headlessspectre Chris Jones (@Headlessspectre) reported

    @giffgaff Bitterly disappointed. Ordered a refurbished “as new” black iphone11. Paid £469 upfront. You’ve sent me a red phone with pitted marks down both sides. Please DM me as a matter of urgency.

  • ProfKurtMills Kurt Mills (@ProfKurtMills) reported

    @giffgaff My wife’s recurring goody bag failed. The error message claims the bank rejected the charge, but the bank confirms that the card is working fine and did not reject the charge. Not possible to talk with anybody (very bad customer service) and agent response takes 24hrs.

  • wheresnigel Nigel Hawthorn (@wheresnigel) reported

    @giffgaff Nonsense, you are 100% incorrect and either lying or badly trained to say this. There is NO data protection problem with sending the customer the information they required, anyway there was no personal information in your reply. Please get your DPO to contact me.