Giffgaff outages and service status in Hexham, England

Problems in the last 24 hours in Hexham, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Hexham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Hexham, England

Latest outage, problems and issue reports in Hexham and nearby locations:

• 
  David Thompson (@DaveSThompson) reported 43 minutes ago from Corbridge, England

  Hello, you lovely @giffgaff people. I know I'm not alone in not having received the #emergencyalert message on my phone, however my wife next to me did on her Giffgaff Android mobile; presumably the signal is from the same mast? It's probably a Gov't ****-up as usual... Hey ho.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Simon (@Simonli127) reported 5 minutes ago

  @giffgaff You never clearly informed customers of any specific time limit, such as 14 days or 30 days. This is completely misleading and feels like a deliberate attempt to take advantage of consumers. Isn’t this consumer fraud?

• 
  michael112411 (@Michael70481373) reported 5 minutes ago

  @giffgaff @realNyarime If you want to solve the problem,stop using the template response first.I asked the agent about the PAC refund,and they responded “Upon reviewing your account, our systems confirmed …..”,It’s has nothing to do with my question.

• 
  LeeLee (@leighmalaya) reported 7 minutes ago

  All of them are rubbish, I went from Voda to giffgaff both terrible

• 
  Jason ferguson (@Jasonrfc90) reported 8 minutes ago

  @virginmedia What am i paying u idiots for every single day my internet goes down honestly the worst service provider in the uk i would rather use my giffgaff internet than this **** show of a company

• 
  Chazza (@W12_Charlie) reported 11 minutes ago

  @giffgaff what’s the point paying for 5G. I swear Sainsburys wifi is better than your the signal i get

• 
  MRP (@MRP_YT) reported 12 minutes ago

  @giffgaff All this took me nowhere. Please provide customer phone number for me to phone.

• 
  Alex Wheatley (@thealexbear) reported 14 minutes ago

  @TomTalksCars @O2 I agree. Im on giffgaff which uses o2. Signal is shocking in many places.

• 
  loo58 (@moaningminnie58) reported 14 minutes ago

  @giffgaff HELP 2 months now renew failed cant login now what?

• 
  heilier (@HHeilier) reported 16 minutes ago

  After reviewing my complaint, giffgaff has officially refused to reinstate my number and has also refused to refund my remaining balance, including the £10 I topped up shortly before my account was disconnected. I understand that operators have roaming policies, but I believe customers should receive a clear warning before being allowed to top up if their account is already at risk of disconnection. Losing both the service and the newly added credit feels unfair. They also advised me to request a PAC within 30 days if I want to keep my number. Has anyone else had the same experience with giffgaff? I'd be interested to hear how your case was handled. #giffgaff #Roaming #ConsumerRights

• 
  Simon (@Simonli127) reported 21 minutes ago

  Dear Ofcom Complaints Team, ​I activated and topped up my account on 13 July. Although I have not been using the service outside the UK for an extended period, giffgaff used an undisclosed restriction to disconnect my service and refused my refund.@giffgaff @Ofcom