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Giffgaff

Giffgaff Outage Report in Hexham, Northumberland, England

Why is my Giffgaff service not working?

No problems detected

If you are having issues, please submit a report below.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Full Outage Map

Problems in the last 24 hours in Hexham, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Hexham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  • 40% Phone (40%)
  • 24% Internet (24%)
  • 22% Wi-fi (22%)
  • 12% Total Blackout (12%)
  • 1% E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Hexham, England

Latest outage, problems and issue reports in Hexham and nearby locations:

  • DaveSThompson
    David Thompson (@DaveSThompson) reported from Corbridge, England

    Hello, you lovely @giffgaff people. I know I'm not alone in not having received the #emergencyalert message on my phone, however my wife next to me did on her Giffgaff Android mobile; presumably the signal is from the same mast? It's probably a Gov't ****-up as usual... Hey ho.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • MaxLang36500067
    Max Lang (@MaxLang36500067) reported

    @VOXI_UK @giffgaff It seems that Vodafone and Voxi quietly stopped supporting the Virgin London Underground network. Thanks Vodafone

  • Philsull
    Phil Sullivan (@Philsull) reported

    @Food_Fascist @VodafoneUK I've been a Vodafone customer since analogue days and stayed mainly due to the #suresignal I have now found my current handset WILL operate on WiFi calling with GiffGaff (O2) so #vodafone days may be numbered if they can't get me connected. Check out the Vodafone forum!

  • MsNMcLoughlin
    Ms. McLoughlin (@MsNMcLoughlin) reported

    @giffgaff I can’t find the original box to return it, is that a problem? I can send in an iPhone box instead?

  • ProveIt78
    Andy Holding (@ProveIt78) reported

    @giffgaff And you still haven’t answered my question. This can be dealt with if I DM the details. There are plenty of examples of this. I’ll add your name to my complaint because of the poor way you have handled my concerns.

  • ProveIt78
    Andy Holding (@ProveIt78) reported

    @giffgaff I don’t believe you. There is always a way to escalate and prioritise. With customer service (or rather lack of it) like this. I’m very glad I’m not a customer and never will be. How do I complain about your complaints process.

  • ProveIt78
    Andy Holding (@ProveIt78) reported

    @giffgaff This doesn’t work. And this is urgent as someone is using my address fraudulently. I need action now. Not in 5 days. No customer service number, appallingly slow complaints process. Shocking.

  • giffgaff
    giffgaff | The mobile network run by you (@giffgaff) reported

    @RJNewton93 We're sorry to hear you're having signal issues in more than one location. Have you been in touch with our online agents through your account? - giffgaff Tasbiya

  • ProveIt78
    Andy Holding (@ProveIt78) reported

    @giffgaff Please stop repeating yourself. Why will you not deal with this when you (giffgaff) have looked into other issues relating to inactive accounts via DM? This is a serous issue involving potential fraud.

  • concretel10n
    ConcreteL10n (@concretel10n) reported

    @giffgaff so - I can't activate my card cos I changed providers, but I need my provider to activate my card, but I need my card to activate my provider, I bought a voucher, but I still need my card. See what's happening? Can someone help? Don't want to go back to @ThreeUK

  • Ginger_Puck
    Katie Lewis (@Ginger_Puck) reported

    @giffgaff Yes and it didn't help my issue at all.