Giffgaff

Giffgaff Outage Report in Hexham, Northumberland, England

Problems detected

Users are reporting problems related to: wi-fi, phone and internet.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Hexham, Northumberland, England 01/20/2026 14:15

January 20: Problems at Giffgaff

Giffgaff is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (57%)

    Wi-fi (57%)

  2. Phone (16%)

    Phone (16%)

  3. Internet (14%)

    Internet (14%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Hexham, England

Latest outage, problems and issue reports in Hexham and nearby locations:

  • DaveSThompson David Thompson (@DaveSThompson) reported from Corbridge, England

    Hello, you lovely @giffgaff people. I know I'm not alone in not having received the #emergencyalert message on my phone, however my wife next to me did on her Giffgaff Android mobile; presumably the signal is from the same mast? It's probably a Gov't ****-up as usual... Hey ho.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • RhianEvans1 Rhian 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@RhianEvans1) reported

    @JakeHarvey95 I'm on giffgaff and mines been awful

  • maxwell_nifty Matthew, MA, MBA. (@maxwell_nifty) reported

    @giffgaff any customer service available?

  • bengiffgaffhelp Benjamin McDowell (@bengiffgaffhelp) reported

    @Dimitare @giffgaff @CharleyASmith_ Hi, It seems to be an outage which has been reported, and is being fixed ASAP.

  • ysilver Yosef Silver (@ysilver) reported

    @giffgaff hello friends, the password reset isn't coming through when I try and get that sent, and now I am locked out of my account. I could use a little help here, please (for reference: Incident number: 210910-001430). Thanks! 🙏

  • SametAladagli samet (@SametAladagli) reported

    @giffgaff your internet sucks !

  • will_calcutt Will Calcutt (@will_calcutt) reported

    @JSDack_ @giffgaff Instead of seduction, I'm asked t' press 3 again to delete t' message. Then I can hang t' phone up. It's like someone's watched t' advert for @Plusnet, and tried t' emulate them.

  • tonyyoung1968 Tony Young 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@tonyyoung1968) reported

    @giffgaff sent dm about getting a new sim can’t seem to find the answer on your crap app.

  • tyjany Tijani Ahmed (@tyjany) reported

    @giffgaff hello please am having a difficult time with my login. I need a help urgently please.

  • BaronVonSpike Spike (@BaronVonSpike) reported

    @KayBurley @ThreeUK I've been a Three customer since 2009 and I'll be moving to O2 or GiffGaff in 2022...

  • MXOFO Lee (@MXOFO) reported from Newburn, England

    My @ThreeUK contract ends at the end of this month. Got an email the day before they announced they’re dropping their free roaming trying to convince me to renew. No thanks. I’m off to @giffgaff. I don’t give my custom to companies that fail to keep their word.