Giffgaff

Giffgaff Outage Report in Hexham, Northumberland, England

Problems detected

Users are reporting problems related to: wi-fi, phone and internet.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Hexham, Northumberland, England 03/01/2026 12:05

March 01: Problems at Giffgaff

Giffgaff is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (38%)

    Wi-fi (38%)

  2. Phone (25%)

    Phone (25%)

  3. Internet (21%)

    Internet (21%)

  4. Total Blackout (13%)

    Total Blackout (13%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Hexham, England

Latest outage, problems and issue reports in Hexham and nearby locations:

  • DaveSThompson David Thompson (@DaveSThompson) reported from Corbridge, England

    Hello, you lovely @giffgaff people. I know I'm not alone in not having received the #emergencyalert message on my phone, however my wife next to me did on her Giffgaff Android mobile; presumably the signal is from the same mast? It's probably a Gov't ****-up as usual... Hey ho.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • woldsweather Trevor Appleton (@woldsweather) reported

    @giffgaff She's now got H+ signal and emails come through without us doing anything other than I rang her and that worked then messages came in.

  • Mrs_Thompson_S Mrs Thompson 🦋 (@Mrs_Thompson_S) reported

    @giffgaff why is my internet SO bad? It’s frustratingly slow and has been for months now!

  • woldsweather Trevor Appleton (@woldsweather) reported

    @giffgaff My wife's phone on giffgaff shows no sign it was fine this afternoon at Alnwick Northumberland. Is there a problem?

  • benno44775 Beano (@benno44775) reported

    @comrade_chungus @giffgaff That’s terrible. I ordered like new a long while back and did not have this problem. I hope that you can resolve it ✅

  • PhatzDez Dezmond White (@PhatzDez) reported

    @giffgaff hey an issue with my mum SIM card I’ve activated and topped up Monday and she can’t receive or make call or texts. Did all checks sim in another fone etc no joy phone says “call failed” “text failed” help please Thanks

  • joe_guppy Joe Guppy | (@joe_guppy) reported

    yo @giffgaff i jus wanna 1v1 ur whole company at this point ur network is trash n i hate it (ye I could use another but shut up)

  • boiry62128 Jim Smithson (@boiry62128) reported

    @TommiesGuides @Andy2Gd @giffgaff Away in the motorhome for a few weeks around Yorkshire, Northumberland and the Lakes. Rarely got any better than a mediocre 3G and often nothing at all. best signal often up on the hills! It's a pathetic service. All about major cities.

  • ayodimejinawaz sir ayo nawaz (@ayodimejinawaz) reported

    @giffgaff @Chekesha_p_ The problem is mutual

  • copperwormUK Copperworm (@copperwormUK) reported

    @westdorsetrick @GeorgeMonbiot I used to work for the Ombudsman who dealt with mobile phone company complaints The one thing that taught me was to NEVER have a contract !!! That’s why I’m on @giffgaff PAYG

  • woldsweather Trevor Appleton (@woldsweather) reported

    @giffgaff No it's not due to location and masts. We have just moved on 30 miles to Jed burgh. Predictable no signal. I phoned her phone it rang I cut the call then all her messages came in.