Giffgaff

Giffgaff Outage Report in Hexham, Northumberland, England

No problems detected

If you are having issues, please submit a report below.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Hexham, Northumberland, England 03/02/2026 08:45

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (37%)

    Wi-fi (37%)

  2. Phone (26%)

    Phone (26%)

  3. Internet (21%)

    Internet (21%)

  4. Total Blackout (14%)

    Total Blackout (14%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Hexham, England

Latest outage, problems and issue reports in Hexham and nearby locations:

  • DaveSThompson David Thompson (@DaveSThompson) reported from Corbridge, England

    Hello, you lovely @giffgaff people. I know I'm not alone in not having received the #emergencyalert message on my phone, however my wife next to me did on her Giffgaff Android mobile; presumably the signal is from the same mast? It's probably a Gov't ****-up as usual... Hey ho.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • SJohnSavage John Savage (@SJohnSavage) reported

    Switched mobile to @Lebara 3 weeks again and still cannot receive calls from Giffgaff/02 network. Numerous calls/ emails to customer service difficult but very poor response. Wishing I had never switched.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @Meldrewman It sure is. Both phones take a nano SIM, so you should have no issues swapping the SIM across. - giffgaff Jeanette

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @NadiaintheSky1 Hi there. We don't have a contact number as we're exclusively online. What issue are you experiencing when trying to log in to your account? - giffgaff Janine

  • Cyclenut23 Jazz 🎺🚲🛶🏍🐶🐾 (@Cyclenut23) reported

    @UsernameBinkers @giffgaff The best for customer service apparently

  • Cyclenut23 Jazz 🎺🚲🛶🏍🐶🐾 (@Cyclenut23) reported

    @giffgaff I don't want to click links and find out. I want you to tell me why it is taking so long for me to get a sim card yet you still want my money and custom, after me being a customer for nearly 8 years with you.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @Streather That's odd. Please try clearing the cache and cookies on the browser you're using, or try again from a different browser and let us know if you're still having issues. - giffgaff Janine

  • TheCustomer14 TheCustomer (@TheCustomer14) reported

    @giffgaff Definitely not a browser issue for future reference with this error. It is now working on the same browser.

  • twitlchia LW (@twitlchia) reported

    @giffgaff I am unable to access my account despite resetting the password. Help please. Thank you. Merry Christmas 🎅

  • NadiaintheSky1 Nadiainthesky - BLM ✊🏿✊🏾✊🏽✊🏼✊🏻 (@NadiaintheSky1) reported

    @giffgaff That's ok, I just found the issue! I can't believe you already replied lol. On Sunday. You just restored my faith in #Giffgaff Janine 👍😚

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @jocrowscott As long as you have enough airtime balance credit available, you should have no trouble donating Jo. giffgaff Natalie.