Giffgaff outages and service status in Hexham, England

Problems in the last 24 hours in Hexham, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Hexham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Hexham, England

Latest outage, problems and issue reports in Hexham and nearby locations:

• 
  David Thompson (@DaveSThompson) reported 39 minutes ago from Corbridge, England

  Hello, you lovely @giffgaff people. I know I'm not alone in not having received the #emergencyalert message on my phone, however my wife next to me did on her Giffgaff Android mobile; presumably the signal is from the same mast? It's probably a Gov't ****-up as usual... Hey ho.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  giffgaff (@giffgaff) reported 5 minutes ago

  @JBR___ Hi JBR. We appreciate that this is frustrating. When dealing with the HelpBot you need to ensure to follow the prompts and reply fully, or else the bot will be unable to identify your issue and be unable to connect you to an agent - giffgaff Hannah

• 
  Josh Jackson (@IamJoshJackson) reported 9 minutes ago

  Hey @giffgaff I bought an eSIM with you nearly 48 hours ago. The eSIM still hasn’t activated and my contract with Vodafone is now expired… but you have ported my number over. So I have no data and can receive no calls. eSIM activation should be instant, at max, 24 hours. No option to call up or get an instant agent response. Any help? Yours truly, a man without a phone.

• 
  Chippy (@NiftyNick4) reported 11 minutes ago

  @OwenJBlanche I’d defo get into them about that, including sports but no Films I always bartered them down to £80, then £50 for BB and another £150 for 3 mobiles. They’ll get nothing in 6 weeks. Vodafone for BB, ID & Giffgaff for mobiles and Virgin for TV. £130 all in. And a magic stick

• 
  伐无道！ (@hungxuto110236) reported 12 minutes ago

  @giffgaff giffgaffIf you are not providing the service, please refund my prepaid amount. Thank you.

• 
  Do you wanna get beaten up? (@LiveAt2elve) reported 14 minutes ago

  Because Giffgaff have way lower outgoings. No high street stores Smaller customer service/payroll Way smaller marketing budget too That is what makes up the bulk of the cost is made up of

• 
  Leila - レイラ (@twistedhumanoid) reported 16 minutes ago

  @giffgaff I have done. The fact that your customer service takes so long in this day and age is actually an outrage. The last time I experienced customer service like this was in the early 2000s.

• 
  svengali (@_imey) reported 16 minutes ago

  @DanNeidle I've had the same SIM-only rolling monthly deal from Giffgaff for 10 years. I've always paid £10 for it. My £10 now gets me as much 5G as I've ever needed. I've never run out of data. I think this data reflects the British consumer's obsession with buying phones through contracts. Unless I've got this wrong, and this chart is showing data-only.

• 
  giffgaff (@giffgaff) reported 17 minutes ago

  @wife_squirt You must help you father remember his email address then soi he can reset his password and log in as you have said yourself that he does not have the info he's required to provide for UK GDPR laws. So you must help him access his account via his email. - giffgaff Gavin

• 
  Anna Hanchard (@AnnaHanchard) reported 17 minutes ago

  @giffgaff Could you please tell me why mine & daughters phones are constantly switching to emergency calls only? Also phones keep trying to connect to 5g which we don't have here - TA20 3SZ. My phone right now has 5 and award arrow. There doesn't appear to be any mast problem.

• 
  loo58 (@moaningminnie58) reported 19 minutes ago

  @giffgaff HELP yet another nonth & auto renew failed & wont take payment