Giffgaff outages and service status in Helensburgh, Scotland

Problems in the last 24 hours in Helensburgh, Scotland

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Helensburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Helensburgh, Scotland

Latest outage, problems and issue reports in Helensburgh and nearby locations:

• 
  LJ (@Xxlisalou83xX) reported 23 minutes ago from Greenock, Scotland

  @giffgaff 3 people in the house on Giff Gaff and all of us have completely lost network coverage at the same time about 2/3hrs ago... Tried resetting settings, all the usual tricks and nothing... Website is showing all is well in the PA14 area .. But obviously not?

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lucky (@665162) reported 7 minutes ago

  Dear giffgaff Team, I am writing regarding the email I received stating that my service (mobile number ending in 3047) will be disconnected due to extended use outside the UK. My account/number is 7768423047.

• 
  Rhoda (@UkRhoda) reported 10 minutes ago

  @giffgaff How can a “service” company run with zero customer service/help and no phone number? What nonsense! Scammers!

• 
  Aly&AJ Shady Facts (@SITINHELLWITHU_) reported 18 minutes ago

  @mythical_kat The uk isn’t real what do you mean a cell service provider is called giffgaff 😭

• 
  Shoukat Ali Kharal (@ShoukatAliKhar2) reported 20 minutes ago

  @giffgaff I have already emailed you. The purpose of raising my voice here is for you to listen to my concern, not transfer me elsewhere. Please help me.

• 
  Barry (@Gowithbazza1) reported 22 minutes ago

  @giffgaff Is that every day the mast is down or having issues because this seems to happen quite often 🤔

• 
  michael112411 (@Michael70481373) reported 24 minutes ago

  @giffgaff @realNyarime If you want to solve the problem,stop using the template response first.I asked the agent about the PAC refund,and they responded “Upon reviewing your account, our systems confirmed …..”,It’s has nothing to do with my question.

• 
  Garfield StJohnSmyth (@MittArmstrong) reported 24 minutes ago

  @giffgaff worse customer service ever. Can't be bothered helping when there is something wrong so you have to try and cobble your way through their community hoping someone else has had the same problem. Stop trying to be quirky and try being helpful

• 
  Anna Hanchard (@AnnaHanchard) reported 25 minutes ago

  @giffgaff Could you please tell me why mine & daughters phones are constantly switching to emergency calls only? Also phones keep trying to connect to 5g which we don't have here - TA20 3SZ. My phone right now has 5 and award arrow. There doesn't appear to be any mast problem.

• 
  giffgaff (@giffgaff) reported 25 minutes ago

  @lipanlin35134 Hi there. Please send us a private message if you need help on knowing how to reply to the email or how to contact an agent appropriately. - giffgaff Gavin

• 
  giffgaff (@giffgaff) reported 25 minutes ago

  @ARRelectech Hello Diablo, this does sound frustrating. You've mentioned another sim works in your phone, this would suggest there's an issue / fault that's developed with the existing sim you're using, and you'll need to complete a sim swap on your account - giffgaff Mark