Giffgaff outages and service status in Helensburgh, Scotland

Problems in the last 24 hours in Helensburgh, Scotland

Giffgaff signals over the past 24 hours, with local activity from Helensburgh, Scotland and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Community Discussion

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Giffgaff Issues Reports Near Helensburgh, Scotland

Latest outage, problems and issue reports in Helensburgh and nearby locations:

• 
  LJ (@Xxlisalou83xX) reported 41 seconds ago from Greenock, Scotland

  @giffgaff 3 people in the house on Giff Gaff and all of us have completely lost network coverage at the same time about 2/3hrs ago... Tried resetting settings, all the usual tricks and nothing... Website is showing all is well in the PA14 area .. But obviously not?

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ricky Thompson (@RickyTh89191902) reported 6 minutes ago

  @EPatroits31000 @giffgaff Since virgin took over o2 the Internet gone ****

• 
  giffgaff (@giffgaff) reported 9 minutes ago

  @ARRelectech Hello Diablo, this does sound frustrating. You've mentioned another sim works in your phone, this would suggest there's an issue / fault that's developed with the existing sim you're using, and you'll need to complete a sim swap on your account - giffgaff Mark

• 
  Anna Hanchard (@AnnaHanchard) reported 9 minutes ago

  @giffgaff Are there mast problems at TA20 3SZ??? Constantly getting Emergency calls only or E or trying to connect to 5g which we haven't even got. No reliability at all and 2 of us are in giffgaff Daughter is trying to run a business and it's hopeless.

• 
  𝙰𝚞𝚜𝚝𝚎𝚗 𝙼𝚊𝚝𝚑𝚒𝚎𝚜𝚘𝚗 (@AustenMathieson) reported 10 minutes ago

  @EE @giffgaff you must be aware of the scam company OnTopUp that uses your credentials to scam customers. We’ve had to TWICE cancel fake accounts in our names which we NEVER signed up for & they’ve taken money from both our bank accounts every month even after cancellation! We will be seeking legal advice against them & unfortunately you too as they are part of your circle.

• 
  Patrick Reddy (@patrickjreddy) reported 11 minutes ago

  @dbcxptures Been with Giffgaff for ever. Never had an issue. Never had a price increase either.

• 
  Custom Wedding Portraits (@LoveFrameStudio) reported 17 minutes ago

  Giffgaff is cancelling users' SIM services, and many customers are unable to get a refund—this is terrible!

• 
  Simon (@Simonli127) reported 19 minutes ago

  Dear Ofcom Complaints Team, ​I activated and topped up my account on 13 July. Although I have not been using the service outside the UK for an extended period, giffgaff used an undisclosed restriction to disconnect my service and refused my refund.@giffgaff @Ofcom

• 
  Jason (@jasoneccles) reported 20 minutes ago

  @thomasforth I think they are, in a way. This year I made the mistake of moving from O2 to Lebara, because it was cheaper. The signal is terrible, and despite it being on the Vodafone network, I get a “less bars” than colleagues who are on Vodafone. It seems to me the MVNOs, like Lebara and GiffGaff, are ways of selling less bandwidth for cheaper money.

• 
  Fergus Kiely (@fergus_kiely) reported 20 minutes ago

  Raised a complaint with GiffGaff - still no reply??!!

• 
  Signius (@SigniusNetworks) reported 22 minutes ago

  @Jenny_1884 Dont stress about it @GiffGaff 5G is significantly slower than their 4G. Been like it for years, same on multiple different handsets & waste of time reporting it. Smarty has much better 5G coverage & speeds in my area. But overall 5G is really ****.