Giffgaff outages and service status in Helensburgh, Scotland

Problems in the last 24 hours in Helensburgh, Scotland

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Helensburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Helensburgh, Scotland

Latest outage, problems and issue reports in Helensburgh and nearby locations:

• 
  LJ (@Xxlisalou83xX) reported 9 minutes ago from Greenock, Scotland

  @giffgaff 3 people in the house on Giff Gaff and all of us have completely lost network coverage at the same time about 2/3hrs ago... Tried resetting settings, all the usual tricks and nothing... Website is showing all is well in the PA14 area .. But obviously not?

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Simon (@Simonli127) reported 4 minutes ago

  Dear Ofcom Complaints Team, ​I activated and topped up my account on 13 July. Although I have not been using the service outside the UK for an extended period, giffgaff used an undisclosed restriction to disconnect my service and refused my refund.@giffgaff @Ofcom

• 
  giffgaff (@giffgaff) reported 7 minutes ago

  @KielyFergus Our agents will then get back to you via email as soon as possible to go through account verification to help access the account. - giffgaff Ann 2/2

• 
  Josh Jackson (@IamJoshJackson) reported 7 minutes ago

  Hey @giffgaff I bought an eSIM with you nearly 48 hours ago. The eSIM still hasn’t activated and my contract with Vodafone is now expired… but you have ported my number over. So I have no data and can receive no calls. eSIM activation should be instant, at max, 24 hours. No option to call up or get an instant agent response. Any help? Yours truly, a man without a phone.

• 
  Andy J (@Soooperpigdog) reported 8 minutes ago

  @giffgaff @EPatroits31000 You'd have thought UK Patriot lots of numbers, would have made it his patriotic duty to keep an eye on the service checker..

• 
  Ry Ry #coyg (@Ry_R0se) reported 11 minutes ago

  @giffgaff when will issues be sorted in mk451ph area have no data connection

• 
  giffgaff (@giffgaff) reported 12 minutes ago

  @lipanlin35134 Hi there. Please send us a private message if you need help on knowing how to reply to the email or how to contact an agent appropriately. - giffgaff Gavin

• 
  giffgaff (@giffgaff) reported 14 minutes ago

  @fergus_kiely Our agents will then get back to him via email as soon as possible to go through account verification to help access the account. - giffgaff Ann 2/2

• 
  MRP (@MRP_YT) reported 20 minutes ago

  @giffgaff All this took me nowhere. Please provide customer phone number for me to phone.

• 
  9 wine (@Wine92023) reported 20 minutes ago

  @giffgaff Understood. I am submitting a Formal Complaint directly via your internal system today regarding the balance refund. If unresolved, I will request the Deadlock Letter for Ombudsman escalation. Thanks.

• 
  A.Brown (@_DundeePerfect_) reported 21 minutes ago

  @MaryKenny4 The only time you get contacted by say giffgaff as an example is when have not topped a number for so long and even then they don't phone, they'll text or email. To prevent Junk Calls, never give your main number to anyone other than F&F, Dr, Bank, Work/School, or get 2sim phone