Giffgaff outages and service status in Harwich, England

Problems in the last 24 hours in Harwich, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Harwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jo 🤍 (@Joa_Lipa) reported 4 minutes ago

  @giffgaff messaged your team to let them know the mast is still broke in my area and I still have no signal for calls or data use. I have been refunded in the past, now I’m being told to leave - we have several contracts with you and your customer service is usually much better?

• 
  opaline (@CokenOlivesV3) reported 5 minutes ago

  @7armer @lateantique @Gio45ive Mobile Virtual Network Operator. A network with no (or almost no) physical infrastructure that piggybacks off of another network. Giffgaff and Sky Mobile are on the O2 network. VOXI and Lebara are on the Vodafone network.

• 
  giffgaff (@giffgaff) reported 6 minutes ago

  @MarkSparx2 If the live chat has cut off Mark, and you've been referred to our agents, it may be that the keywords used suggested an account issue and not a phone issue. Please try this again to speak to our live chat team. - giffgaff Jeanette

• 
  Shoukat Ali Kharal (@ShoukatAliKhar2) reported 8 minutes ago

  @giffgaff Sir, I have already emailed you about this issue. Please help me resolve it. I raised my voice here only because I need your help. Kindly look into my case. Thank you.

• 
  Diablo (@ARRelectech) reported 12 minutes ago

  Your service is absolutely appalling where I live. Sent proof of another SIM working in my phone yet I still have to buy another giffgaff SIM and try that??? @giffgaff

• 
  giffgaff (@giffgaff) reported 15 minutes ago

  @mattyatty1204 Hi Matt. We understand how frustrating this is. Complaint resolutions can take up to 5 days, but if it's been longer than that, please send us a private message with your case number and we'll pass it on to the relevant team for review. - giffgaff Gavin

• 
  giffgaff (@giffgaff) reported 15 minutes ago

  @MRP_YT We're a web based company, so there is no contact number for us. If you have an account with giffgaff, you'll have entered an email address to activate your SIM. It's worthwhile checking your emails for any coming from giffgaff, to help with logging in. - giffgaff Jeanette

• 
  Quintessentially (@Hesketh_CW) reported 18 minutes ago

  @dcuthbert @Cliffinkent O2, VF, Giffgaff? Which is which you ******* idiot. Try a decent network provider for a start

• 
  Steve (@alpherah) reported 18 minutes ago

  @giffgaff @giffgaff we tried this it says chat isn’t available and to submit a web form which we did. The service has been pretty shocking so far however. Don’t you guys test the phones?! Apple diagnostics can be run self service these days so there isn’t really an excuse

• 
  Josh Jackson (@IamJoshJackson) reported 18 minutes ago

  Hey @giffgaff I bought an eSIM with you nearly 48 hours ago. The eSIM still hasn’t activated and my contract with Vodafone is now expired… but you have ported my number over. So I have no data and can receive no calls. eSIM activation should be instant, at max, 24 hours. No option to call up or get an instant agent response. Any help? Yours truly, a man without a phone.