Giffgaff outages and service status in Hartfield, England

Problems in the last 24 hours in Hartfield, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Hartfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Baluster (@baluster57785) reported 10 minutes ago

  @giffgaff @moaningminnie58 Your online support has not replied to me I am waiting for my SIM card it was promised 6 days ago.

• 
  Garfield StJohnSmyth (@MittArmstrong) reported 10 minutes ago

  @giffgaff worse customer service ever. Can't be bothered helping when there is something wrong so you have to try and cobble your way through their community hoping someone else has had the same problem. Stop trying to be quirky and try being helpful

• 
  Ryan Sael (@RyanSael) reported 11 minutes ago

  @robj3d3 @ThreeUK I switched to giffgaff before left and just use payg without monthly plan, never had a problem since. maybe try order a new sim via ukpostbox then forward to your current address, that might help.

• 
  Suhail 🔥 (@idrees_suhail) reported 12 minutes ago

  @robj3d3 @ThreeUK Three just... sucks as a company. Giffgaff has worked great for me (keep your number, free texts receiving anywhere). Or move all 2FA to authenticator apps now that you're maybe forced to change it anyway

• 
  giffgaff (@giffgaff) reported 13 minutes ago

  @twistedhumanoid We would recommend getting back to the agent on your case so that they can continue to try and help - giffgaff Hannah

• 
  Simon (@Simonli127) reported 15 minutes ago

  Dear Ofcom Complaints Team, ​I activated and topped up my account on 13 July. Although I have not been using the service outside the UK for an extended period, giffgaff used an undisclosed restriction to disconnect my service and refused my refund.@giffgaff @Ofcom

• 
  Tom Adamczewski (@tmkadamcz) reported 16 minutes ago

  @Manderljung Yeah it's very bad, on average, though having trouble while outdoors in central London does not match my experience. I'm on giffgaff fwiw, I think it's one of the cheapest ones. Would definitely pay more for better!

• 
  peter wilson (@wilsonpeter48) reported 20 minutes ago

  From you and you don't help you just want my money well I am not renewing my contract in November 1 and put in a non contract SIM of my choice. It's your fault for bloody awful service. Your good at taking my money. I may have to choose voxi on signal results or Giffgaff depends

• 
  heilier (@HHeilier) reported 22 minutes ago

  After reviewing my complaint, giffgaff has officially refused to reinstate my number and has also refused to refund my remaining balance, including the £10 I topped up shortly before my account was disconnected. I understand that operators have roaming policies, but I believe customers should receive a clear warning before being allowed to top up if their account is already at risk of disconnection. Losing both the service and the newly added credit feels unfair. They also advised me to request a PAC within 30 days if I want to keep my number. Has anyone else had the same experience with giffgaff? I'd be interested to hear how your case was handled. #giffgaff #Roaming #ConsumerRights

• 
  homelander (@jtbbtnt54249) reported 27 minutes ago

  @giffgaff @reubenwvw Does your garbage company have any sense of ethics at all? You ban people’s accounts without offering any proper way to resolve the issue, and now you won’t even refund the remaining balance—you’re just keeping all the money for yourselves?