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Giffgaff

Giffgaff outages and service status in Hartfield, England

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Full Outage Map
  • Giffgaff generated 0 outage signals in the last 24 hours around Hartfield, including 0 direct reports.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Hartfield, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Hartfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • iluyimbazi
    I L (@iluyimbazi) reported

    Hello @giffgaff how do I request a refund for my £12.64 unused credit? Number has been successfully ported to another provider this morning. Your chat not in the app was of no help. Can I speak to someone, please?

  • giffgaff
    giffgaff (@giffgaff) reported

    @MRP_YT You will not need access to your account to contact our agents through the link. Our agents will then get back to you via email as soon as possible to go through account verification to help you access your account. - giffgaff Ann

  • yo_tom_o
    Tom (@yo_tom_o) reported

    @ljupc0 @giffgaff Been central London and countryside, 5g in both cases, can't stream a reel without buffering constantly, websites take forever to load. Swear it wasn't this bad last time I was in the UK

  • blairlennon
    Blair James Lennon (@blairlennon) reported

    @giffgaff Yeah with a link to a bot that doesn't work I'm trying to get a refund because you have taken now £7 out of my Giffgaff account for nothing usage still all at 0 for calls texts and data get that money refund now

  • giffgaff
    giffgaff (@giffgaff) reported

    @alpherah Hello Steve, Please advise your mother to contact our phone agents recommend via Chat, as they’re best placed to help. - giffgaff Ann

  • Maimuna5371
    Maimuna (@Maimuna5371) reported

    @Crypto_Fiona777 @giffgaff Your explanation help me to understand

  • Jushbo779
    Bobo Li (@Jushbo779) reported

    giffgaff: “We’re different from traditional mobile networks.” They weren’t joking. Most networks take your money and provide a service. giffgaff apparently takes your money and provides a lesson in reading the Fair Usage Policy. Truly innovative. 👏🇬🇧

  • Wine92023
    9 wine (@Wine92023) reported

    @giffgaff Raised ticket with Agent Juline, but refund was refused under Section 5.3 after PAC port-out. Loop won't fix this. Please escalate to a Formal Complaint for my credit refund, or send a Deadlock Letter so I can take it to Ombudsman.

  • UptimusApp
    Uptimus (@UptimusApp) reported

    Update 08:25 UTC — giffgaff reports: giffgaff's status page published a new incident update.

  • Simonli127
    Simon (@Simonli127) reported

    @giffgaff @Ofcom giffgaff never clearly informed customers of any specific time limit, such as 14 days or 30 days. This practice is completely misleading and appears to be a deliberate attempt to take advantage of consumers, amounting to unfair practice/consumer fraud.@Ofcom