Giffgaff outages and service status in Galashiels, Scotland

Problems in the last 24 hours in Galashiels, Scotland

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Galashiels, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  giffgaff (@giffgaff) reported 4 minutes ago

  @Kari_Casanova29 Unfortunately, this isn't something we can investigate through social media, and must advise that you keep in touch with our agents through your case, and provide any information that they need there, so we can help sort this out for you as soon as possible. – giffgaff Tasbiya

• 
  TheDePINCat 🐈🌐 (@TheDePINCat) reported 5 minutes ago

  .@giffgaff have generally been good (10 years+ a subscriber). For the past few days, I have been unable to send texts from my UK number. I had to go onto a forum to diagnose what I thought was a device problem. Reset my network settings (no help). And then back top the forum to find a coverage map. Ideally, giffgaff would send alerts to impacted areas so we are aware with this information. And, with connectivity being fundamental to everything we do in the digital world, communication should be treated as high priority as a burst water pipe or gas leak. This is why community-owned networks are so crucial. There is an extra level of care and concern when the issue directly impacts you.

• 
  K!mpossible 💙 (@BubbaBubs2007) reported 5 minutes ago

  @giffgaff good morning, I bought a phone from giffgaff last April & I believe its still in warranty. I am unable to get signal despite following all the steps including a new sim card & still no signal. I can only assume its the handset. Will a cracked screen affect the warranty?

• 
  Warlord (@Evilmonkeyfart) reported 12 minutes ago

  @FartProducer78 Is giffgaff just the worst data provider

• 
  Steve (@alpherah) reported 13 minutes ago

  @giffgaff They did. They said they can’t deal with device issues and to try using live chat. Which prompts me back to using the form. Endless cycle

• 
  giffgaff (@giffgaff) reported 13 minutes ago

  @JenniferOsl2013 Hi Jennifer. Oh, dear we understand how inconvenient that sounds. . Please send us a private message with a screenshot of the error you're having, so we can help you further. - giffgaff Gavin

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  jo (@scjott57) reported 15 minutes ago

  @giffgaff my daughter accidentally clicked on the contract package when selecting an earlier monthly plan as she had run out if data. How do I check if its gone through and if so how do I cancel?

• 
  Shoshanah Cohen (@sc2987) reported 17 minutes ago

  @bt_uk And if she were going to switch mobile providers, it would be to Giffgaff, as we're all with them. Not you. You should never be pushing extra services on people moving to a social tariff (or anyone, but especially those likely to be vulnerable).

• 
  giffgaff (@giffgaff) reported 18 minutes ago

  @moaningminnie58 Hi there. Unfortunately we are online only so do not offer support over the phone. Can you please let us know what issue you're facing via direct message, and we can do our best to help get you support? - giffgaff Hannah

• 
  LuciaLatinaGomez (@TheLuciaGomez) reported 19 minutes ago

  ugh! how did we all collectively as a society accepted companies in general becoming shittier and shittier while increasing prices? Trying to contact @giffgaff... no phone number, no agents .. Have to wait 24 hrs for a pos reply or "ask the community". WTF AM I PAYING FOR THEN?