Giffgaff outages and service status in Galashiels, Scotland

Problems in the last 24 hours in Galashiels, Scotland

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Galashiels, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  LuciaLatinaGomez (@TheLuciaGomez) reported 9 minutes ago

  ugh! how did we all collectively as a society accepted companies in general becoming shittier and shittier while increasing prices? Trying to contact @giffgaff... no phone number, no agents .. Have to wait 24 hrs for a pos reply or "ask the community". WTF AM I PAYING FOR THEN?

• 
  Pete Lawson (@stitch_83) reported 9 minutes ago

  Raised a complaint with @giffgaff on 20th Feb, despite constant chasing still can’t send messages, access voicemail or receive calls… agent responses just say thank you for your patience please bear with us. Really poor customer service ….

• 
  giffgaff (@giffgaff) reported 11 minutes ago

  @Kari_Casanova29 If he is having issues with the most recent update he will need to reply to the agents through the case and let them know, Karina. This isn't something we can investigate further through social media unfortunately - giffgaff Jade

• 
  jake scrivens (@JakeMUFCSceptic) reported 12 minutes ago

  @giffgaff am trying to check my voicemail from the U.S.A. this is impossible with your service. None of the options work. Send me a plus44 number where i can access my voicemail.

• 
  AM (@itsmeitsmeandy) reported 12 minutes ago

  @bt_uk and by any chance if you @giffgaff can actually get of your backsides and at the very least give me a engineer appointment date been waiting a month now nothing maybe i should cut out the middle man and contact your friends @virginmedia directly

• 
  josh (@ekitiketakaball) reported 16 minutes ago

  @giffgaff your signal is being horrendous, can I have an update?

• 
  giffgaff (@giffgaff) reported 16 minutes ago

  @JasonScargill Thanks for confirming. This is usually a security block, but it's not always clear why this happens. Sometimes disconnecting from the WiFi can help. This is generally a temporary issue so allowing some time before retrying can work too - giffgaff Hannah

• 
  Warlord (@Evilmonkeyfart) reported 23 minutes ago

  Giffgaff gotta be the worst data provider ever

• 
  zaf (@zaffyzak) reported 23 minutes ago

  What ******** is wrong with your network today????? @giffgaff

• 
  giffgaff (@giffgaff) reported 27 minutes ago

  @HelenCleave2 We're sorry to hear this has been going on for a while now Helen, but this can only be sorted via your case. As we are an online mobile network we do not have a customer service number to call unfortunately - giffgaff Jade