Giffgaff outages and service status in Galashiels, Scotland

Problems in the last 24 hours in Galashiels, Scotland

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Galashiels, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mike Izzard (@IzzardMike) reported 4 minutes ago

  @giffgaff Could someone please contact me as I have an issue with a Giffgaff account. Thanks

• 
  iampimpmummy (@vanessa210370) reported 4 minutes ago

  Hello day 2 off no service, can someone message me @giffgaff

• 
  👑Tie Toll 👑 (@Sweetestapplezz) reported 4 minutes ago

  To be honest, since covid no self respecting person in London has used O2, or the other cheap one. We all use EE or GiffGaff, signal still **** but wayyy better 👌🏿

• 
  Steve (@alpherah) reported 9 minutes ago

  @giffgaff @giffgaff we tried this it says chat isn’t available and to submit a web form which we did. The service has been pretty shocking so far however. Don’t you guys test the phones?! Apple diagnostics can be run self service these days so there isn’t really an excuse

• 
  iampimpmummy (@vanessa210370) reported 10 minutes ago

  Hi. Trying to buy a plan, but it says not accepting payments at this time... I've no data, help 😭 @giffgaff

• 
  Leila - レイラ (@twistedhumanoid) reported 11 minutes ago

  @giffgaff almost 24 hours on my SIM still does not work. I have emailed customer services and still nothing! In this day and age, surely you at least have agents on hand for live chat?!

• 
  圆圆圆香芹 (@Mar_Aphrodite) reported 12 minutes ago

  @giffgaff Urgent refund request - 14-day cooling-off period ending in 3 days (2 Aug). Submitted via Ask an agent yesterday, no response. Member 22521330. Please help ASAP! #giffgaff

• 
  Snake Konginchrist (@SnakeKongin) reported 13 minutes ago

  giffgaff just dropped the "we're disconnecting your service" email on me. Usage pattern suggests long-term use outside the UK → instant ban. No appeal. No proper refund process mentioned. Just "final position." Really makes you feel valued as a customer.

• 
  Richa Malhotra (@RichaMa42314735) reported 13 minutes ago

  @xunfenghellolo Sorry! Contact giffgaff support about refunds. Good luck!

• 
  billy horan (@billyhoranuk) reported 14 minutes ago

  @giffgaff my wife tried to enter into phone contract via yourselves, and because she has never used klarna the contract can’t be fulfilled. Hugely irresponsible that via your chat function a person suggested taking debt/credit with klarna to improve score and support the order..