Giffgaff outages and service status in Galashiels, Scotland
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Full Outage Map
- Giffgaff generated 0 outage signals in the last 24 hours around Galashiels, including 0 direct reports.
Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Problems in the last 24 hours in Galashiels, Scotland
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Galashiels, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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Erfan (@ErfanVL) reported@Evilmonkeyfart Brother imagine you pull out your phone to send her a photo or something and your internet doesnt work, then she sees giffgaff ontop of it. Omfg she would leave insta.
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I L (@iluyimbazi) reportedHello @giffgaff how do I request a refund for my £12.64 unused credit? Number has been successfully ported to another provider this morning. Your chat not in the app was of no help. Can I speak to someone, please?
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9 wine (@Wine92023) reported@giffgaff Raised ticket with Agent Juline, but refund was refused under Section 5.3 after PAC port-out. Loop won't fix this. Please escalate to a Formal Complaint for my credit refund, or send a Deadlock Letter so I can take it to Ombudsman.
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peter wilson (@wilsonpeter48) reportedFrom you and you don't help you just want my money well I am not renewing my contract in November 1 and put in a non contract SIM of my choice. It's your fault for bloody awful service. Your good at taking my money. I may have to choose voxi on signal results or Giffgaff depends
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sarah (@sarah_church) reported@giffgaff hi, I recently bought a refurbished phone from you, have been using it for 4 days and my mobile data won’t work, Apple diagnostics detects a hardware issue, WiFi usage is fine, what do I do? Return it for a working replacement? Thanks
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Jacob Smith (@Smit3930) reported@giffgaff Oh my bad, I'll do that now.
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giffgaff (@giffgaff) reported@gemcq2 We understand. The bot is still learning, so sometimes can get things wrong. Based on your issue we would recommend stating that you need to return the phone, but that there is no option on your account and this should connect you correctly - giffgaff Hannah
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giffgaff (@giffgaff) reported@twistedhumanoid We would recommend getting back to the agent on your case so that they can continue to try and help - giffgaff Hannah
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giffgaff (@giffgaff) reported@JenniferOsl2013 Hi Jennifer. Oh, dear we understand how inconvenient that sounds. . Please send us a private message with a screenshot of the error you're having, so we can help you further. - giffgaff Gavin
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rae (@Echo38N) reported@giffgaff Just got robbed by Giff Gaff, my monthly data plan ran out on Sunday, I topped up with £10 and on Tuesday I got a text sayoing my data plan had run out? how can this be? Not good enough that a mobile company have no phone lines to discuss...5 Days to resolve issues!