Giffgaff outages and service status in Fort William, Scotland

Problems in the last 24 hours in Fort William, Scotland

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Fort William, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Garfield StJohnSmyth (@MittArmstrong) reported 2 minutes ago

  @giffgaff worse customer service ever. Can't be bothered helping when there is something wrong so you have to try and cobble your way through their community hoping someone else has had the same problem. Stop trying to be quirky and try being helpful

• 
  Teddy (@ChokeLever) reported 3 minutes ago

  @giffgaff Tbh I didn’t chose @virginmedia because their reviews are poor. I should’ve known better as it was still their engineer who failed to show up. #Frustrating, but for #giffgaff not to have any means of rectifying the issue is unacceptable. I am being penalised as a result.

• 
  sarah (@sarah_church) reported 4 minutes ago

  @giffgaff hi, I recently bought a refurbished phone from you, have been using it for 4 days and my mobile data won’t work, Apple diagnostics detects a hardware issue, WiFi usage is fine, what do I do? Return it for a working replacement? Thanks

• 
  Jamie Mawhinney (@mawhinneyjamie2) reported 6 minutes ago

  @giffgaff Yes have tried this and they not able to refund me so I can continue with my plan ..but I feel I should be reimbursed something as never heard of data costing that much didn't even give me chance to get on my gif gaff account to restart contract

• 
  giffgaff (@giffgaff) reported 7 minutes ago

  @TimLinkin It can take up to 24 hours for an agent to get back to you, but it is usually a lot sooner than that. One of the team will be in touch as soon as possible to help. - giffgaff Ann

• 
  BabyofAfrica® (@BabyofAfrica) reported 8 minutes ago

  Currently a free agent in search of a new club... Done with Vodafone after 12 years of service agreement 🤝 they won't offer me a new handset. Started with One2one in 2005 and thinking of going back to EE now. Giffgaff - tried them years ago, not bad... O2, never a fan of this company, they're too strict... Lycamobile, I like them and still do but I want big name... same goes for Lebara. My proposal: 💣 Unlimited UK mins & Texts I don't care about this, I'm more concerned about data... 💣 150GB to Unlimited Data £20/ month max... I need this ASAP...

• 
  MSec (@_msec_) reported 8 minutes ago

  @giffgaff My only issue is that I now have to pay for it...

• 
  🇯🇲 ********** VanCarthen 🇯🇲 (@JVanCarthen) reported 10 minutes ago

  I’ll never ******* forget when I first moved her and my dad took me to get a plan (I had my own device) I couldn’t believe it. Going from £15 a month unlimited everything on GiffGaff to $120 with Telus literally brought tears to my eyes.

• 
  Pete Lawson (@stitch_83) reported 13 minutes ago

  Raised a complaint with @giffgaff on 20th Feb, despite constant chasing still can’t send messages, access voicemail or receive calls… agent responses just say thank you for your patience please bear with us. Really poor customer service ….

• 
  Steve (@alpherah) reported 13 minutes ago

  @giffgaff They did. They said they can’t deal with device issues and to try using live chat. Which prompts me back to using the form. Endless cycle