Giffgaff outages and service status in Folkestone, England

Problems in the last 24 hours in Folkestone, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Folkestone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  giffgaff (@giffgaff) reported 18 seconds ago

  @MRP_YT We're a web based company, so there is no contact number for us. If you have an account with giffgaff, you'll have entered an email address to activate your SIM. It's worthwhile checking your emails for any coming from giffgaff, to help with logging in. - giffgaff Jeanette

• 
  Jo 🤍 (@Joa_Lipa) reported 50 seconds ago

  @giffgaff Thank you I have sent a complaint and responded to the previous agent, although it’s taking 24+ hours for a response apparently

• 
  MRP (@MRP_YT) reported 1 minute ago

  @giffgaff All this took me nowhere. Please provide customer phone number for me to phone.

• 
  𝙰𝚞𝚜𝚝𝚎𝚗 𝙼𝚊𝚝𝚑𝚒𝚎𝚜𝚘𝚗 (@AustenMathieson) reported 1 minute ago

  @EE @giffgaff you must be aware of the scam company OnTopUp that uses your credentials to scam customers. We’ve had to TWICE cancel fake accounts in our names which we NEVER signed up for & they’ve taken money from both our bank accounts every month even after cancellation! We will be seeking legal advice against them & unfortunately you too as they are part of your circle.

• 
  rae (@Echo38N) reported 4 minutes ago

  @giffgaff Just got robbed by Giff Gaff, my monthly data plan ran out on Sunday, I topped up with £10 and on Tuesday I got a text sayoing my data plan had run out? how can this be? Not good enough that a mobile company have no phone lines to discuss...5 Days to resolve issues!

• 
  Blair James Lennon (@blairlennon) reported 7 minutes ago

  @giffgaff Yeah with a link to a bot that doesn't work I'm trying to get a refund because you have taken now £7 out of my Giffgaff account for nothing usage still all at 0 for calls texts and data get that money refund now

• 
  Jason (@jasoneccles) reported 14 minutes ago

  @thomasforth I think they are, in a way. This year I made the mistake of moving from O2 to Lebara, because it was cheaper. The signal is terrible, and despite it being on the Vodafone network, I get a “less bars” than colleagues who are on Vodafone. It seems to me the MVNOs, like Lebara and GiffGaff, are ways of selling less bandwidth for cheaper money.

• 
  giffgaff (@giffgaff) reported 15 minutes ago

  @fergus_kiely Our agents will then get back to him via email as soon as possible to go through account verification to help access the account. - giffgaff Ann 2/2

• 
  👑Tie Toll 👑 (@Sweetestapplezz) reported 17 minutes ago

  To be honest, since covid no self respecting person in London has used O2, or the other cheap one. We all use EE or GiffGaff, signal still **** but wayyy better 👌🏿

• 
  loo58 (@moaningminnie58) reported 21 minutes ago

  @giffgaff HI still cant get the help I need Im Blind now & can only talk. Please help me.