Giffgaff

Giffgaff Outage Report in Folkestone, Kent, England

Problems detected

Users are reporting problems related to: wi-fi, phone and internet.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Folkestone, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Folkestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Folkestone, Kent, England 02/04/2026 00:35

February 04: Problems at Giffgaff

Giffgaff is having issues since 05:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (50%)

    Wi-fi (50%)

  2. Phone (20%)

    Phone (20%)

  3. Internet (17%)

    Internet (17%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @FatsCryptoNFT Oh no, that's not good. Can you please drop us a DM with your full post code, so we can check for any issues? - giffgaff Tasbiya

  • WhatLastsLasts Sara 🍌 (@WhatLastsLasts) reported

    @Yorksims @Plusnet @giffgaff Thanks for the heads up. I rarely need to use them but when I do at least it’s good to have the option. I realised last night that even things like British Transport Police use short codes - massive fail from Plusnet.

  • matthewf_ Matthew Frost 🇪🇺🇬🇧💉 💉 💉 (@matthewf_) reported

    @theTomKell Ah I never thought ever to try the O2 stuff (I know GiffGaff can)...

  • RobLRyan Rob Ryan (@RobLRyan) reported

    @giffgaff so … I’ve been trying since Friday evening to reject your offer for my phone and have it returned to me. You originally offered £80 and changed that to £16. Website says agents will be in touch within 24 hours … I’ve been waiting over 50! Help please!

  • BigSteMUFC40 BigSte 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@BigSteMUFC40) reported

    Which mobile phone network is the best? I’m with giffgaff which piggyback’s off the O2 platform and it absolutely shite. Anyone with that new Smarty virtual network that piggybacks off the three platform?

  • KitsebSarah Sarah Bailey (@KitsebSarah) reported

    @Pearcey_A @asda_mobile @Smitho_4 No refund either. Its fraud. I will follow-up with my bank and get them to deal with this as a fraudulent transaction. I will be moving to another provider. Giffgaff would never do this.

  • cloe_siobhan CLOE (@cloe_siobhan) reported

    @giffgaff Very soon quite frankly isn’t good enough when I’m left without a phone it’s creeping up to 2hours since I started the agent chat. Disappointed considering I’ve never had an issue for the 6 years I’ve bought phones from yourself

  • rbarnes182 rbarnes182 (@rbarnes182) reported

    Mobile data has been down all day #giffgaff tried all the obvious methods any help would be much appreciated

  • LPaigee lucy-paigee (@LPaigee) reported

    @giffgaff Problem is we don’t no the Apple ID password. All we want to to if send the phone back to you for a repair? Or we are stuck paying for this faulty phone that you sold us. We bought this in excellent condition but clearly it’s not. Yes extremely frustrating

  • scotinthecity Nadine Coyles Passport (@scotinthecity) reported

    @giffgaff I just need some help