Giffgaff outages and service status in Felixstowe, England

Problems in the last 24 hours in Felixstowe, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Felixstowe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Felixstowe, England

Latest outage, problems and issue reports in Felixstowe and nearby locations:

• 
  Levi Williams-Clucas (@Femkepants) reported 9 minutes ago from Witnesham, England

  @Mykiel_B @giffgaff So I've just got an email saying my number is transferring, somewhere along the line it must've worked even though it never confirmed and returned the failure page. If I have any more problems or it doesn't go over will be in touch. Thanks for the help, sorry I'm a grumpy 🐄 😁

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  loo58 (@moaningminnie58) reported 3 minutes ago

  @giffgaff newish customer now reg blind I need help badly can I talk to someone?

• 
  Palestine Action Supporter🇵🇸✊🇱🇧 #FYEM💰🍑 (@Bliadhnaichean) reported 5 minutes ago

  ...And, will we get compensation/reimbursement for lack of Text Service @giffgaff/@O2 ? 🤔

• 
  I L (@iluyimbazi) reported 8 minutes ago

  Hello @giffgaff how do I request a refund for my £12.64 unused credit? Number has been successfully ported to another provider this morning. Your chat not in the app was of no help. Can I speak to someone, please?

• 
  Suhail 🔥 (@idrees_suhail) reported 16 minutes ago

  @robj3d3 @ThreeUK Three just... sucks as a company. Giffgaff has worked great for me (keep your number, free texts receiving anywhere). Or move all 2FA to authenticator apps now that you're maybe forced to change it anyway

• 
  9 wine (@Wine92023) reported 18 minutes ago

  @giffgaff Raised ticket with Agent Juline, but refund was refused under Section 5.3 after PAC port-out. Loop won't fix this. Please escalate to a Formal Complaint for my credit refund, or send a Deadlock Letter so I can take it to Ombudsman.

• 
  giffgaff (@giffgaff) reported 18 minutes ago

  @94bellababy123 Hi there. Oh dear, we understand that's frustrating. Especially when he was likely looking forward to it. Please advise him to report this to an agent via his account or via his delivery info link, and they will help him with this. - giffgaff Gavin

• 
  giffgaff (@giffgaff) reported 18 minutes ago

  @MRP_YT You will not need access to your account to contact our agents through the link. Our agents will then get back to you via email as soon as possible to go through account verification to help you access your account. - giffgaff Ann

• 
  Ethan Powell 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Ethan_Powell04) reported 20 minutes ago

  @Jacquel33959016 I used to be with @giffgaff they were terrible

• 
  heilier (@HHeilier) reported 20 minutes ago

  After reviewing my complaint, giffgaff has officially refused to reinstate my number and has also refused to refund my remaining balance, including the £10 I topped up shortly before my account was disconnected. I understand that operators have roaming policies, but I believe customers should receive a clear warning before being allowed to top up if their account is already at risk of disconnection. Losing both the service and the newly added credit feels unfair. They also advised me to request a PAC within 30 days if I want to keep my number. Has anyone else had the same experience with giffgaff? I'd be interested to hear how your case was handled. #giffgaff #Roaming #ConsumerRights

• 
  giffgaff (@giffgaff) reported 20 minutes ago

  @alpherah Hello Steve, Please advise your mother to contact our phone agents recommend via Chat, as they’re best placed to help. - giffgaff Ann