Giffgaff outages and service status in Eye, England

Problems in the last 24 hours in Eye, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Eye, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tyler ✨ (@tylerwilliamely) reported 1 minute ago

  @giffgaff I’ve moved over to a eSIM but have no signal, phone calls or messages nor is my data working

• 
  peter wilson (@wilsonpeter48) reported 3 minutes ago

  From you and you don't help you just want my money well I am not renewing my contract in November 1 and put in a non contract SIM of my choice. It's your fault for bloody awful service. Your good at taking my money. I may have to choose voxi on signal results or Giffgaff depends

• 
  Jon Thompson (@JohnnyFocal) reported 3 minutes ago

  @O2 Well, literally, I don't have any data throughput virtually nowhere around the whole of central London, around Soho, Covent Garden, Bloomsbury, King's Cross. And it's not my iPhone and it's not the settings, because I have three iPhones, all with different services from Vodafone, EE, 3, and yourself. Oh, and also Giffgaff, which is on the same network as yours, but Giffgaff always seems to work. Weird that. So either you've completely throttled my data to zero, which is odd considering I'm on the ultimate package, or the service just doesn't work in central London. See if you can fix it.

• 
  Mike Izzard (@IzzardMike) reported 4 minutes ago

  @giffgaff Could someone please contact me as I have an issue with a Giffgaff account. Thanks

• 
  zaf (@zaffyzak) reported 5 minutes ago

  Wow just when I thought Giffgaff had the worst network signal, @ThreeUK came to dethrone them. Genuinely what ******** is wrong with you all

• 
  9 wine (@Wine92023) reported 6 minutes ago

  @giffgaff Understood. I am submitting a Formal Complaint directly via your internal system today regarding the balance refund. If unresolved, I will request the Deadlock Letter for Ombudsman escalation. Thanks.

• 
  iovz (@iovz_null) reported 8 minutes ago

  @giffgaff Absolute scam company. DO NOT use giffgaff. They just mass-banned tens of thousands of overseas accounts (especially Chinese users) with zero warning. Long-term roaming? Suddenly “against terms”. Account terminated. Remaining balance? Gone. Referral rewards? Stolen. Customer service just copy-pastes the same ****** clause and tells you to **** off. These greedy parasites milked people for years with cheap UK numbers, then when it suited them they flipped the table, locked everyone out and kept the money. No refunds. No negotiation. Just pure theft dressed up as “policy”. giffgaff is not a mobile network. It’s a blackhole for your money. Once they decide you’re no longer profitable or convenient, they will destroy your number and pocket every last cent you prepaid. Stay ******** away. There are better options that don’t rob you the moment you stop being useful to them. Never trust this company. Never give them a single pound.

• 
  giffgaff (@giffgaff) reported 13 minutes ago

  @moaningminnie58 Hi there. Unfortunately we are online only so do not offer support over the phone. Can you please let us know what issue you're facing via direct message, and we can do our best to help get you support? - giffgaff Hannah

• 
  Steve (@alpherah) reported 14 minutes ago

  @giffgaff They did. They said they can’t deal with device issues and to try using live chat. Which prompts me back to using the form. Endless cycle

• 
  Michelle🇺🇦 (@Mishishell) reported 16 minutes ago

  @giffgaff been having problems with data all day