Giffgaff outages and service status in Eye, England

Problems in the last 24 hours in Eye, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Eye, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BornFab_NotAFAB (@Ms_MerryThought) reported 3 minutes ago

  @MarinaPurkiss @EE I never have a contract. Use giffgaff and monthly goody bag. Can never be overcharged or get into any of these silly situations.

• 
  Greg Sully (@PhattGreg) reported 4 minutes ago

  @gingerninja1974 @giffgaff It appears it’s the set up of the phone. Which for a emergency alert seems to be failing! You can only receve it if you enable the function in settings, you can only get it if your using a 4G of 5G signal. Not well thought out plan at all!

• 
  Pete Lawson (@stitch_83) reported 6 minutes ago

  @giffgaff Yes, they reply once I have chased them and simply say we don’t have an update so it’s now been 20 calendar days with a partially working sim plan - sorry but it’s not good enough - I don’t want a response - I want a solution!!

• 
  Mark 🐈‍⬛ 🐈‍⬛ (@TheBossnME) reported 8 minutes ago

  @virginmedia @giffgaff @Telefonica Virgin Media are 💯 with prompt online support. Always have been. I'm not sure any of the others will reply, at all...

• 
  heather ττ ⌐🆇-🆇 (@heather11666) reported 15 minutes ago

  @YvonneM28 @Holz_mfc Same here with giffgaff which just like Sky uses the O2 network. Am considering switching to 3 network (maybe Smarty) to see if it works any better.

• 
  Mark 🐈‍⬛ 🐈‍⬛ (@TheBossnME) reported 15 minutes ago

  @virginmedia @giffgaff @Telefonica gifgaff, who are part of O2, who now work with Virgin Media. All part of Telefonica (and Liberty Global). A FOI request detailing how network coverage map data is recorded, updated, and published would be interesting to see. It seems to be very different from reality.

• 
  jake scrivens (@JakeMUFCSceptic) reported 20 minutes ago

  @giffgaff voicemail doesn't work in the u.s.a. They lie and tell you it does, but it doesn’t. Switch it off before you travel.

• 
  Tim Royds (@timroyds) reported 21 minutes ago

  How frustrating… 20+yrs as @O2 customer, best deal for me to renew = £15 + annual rises, for new customers £8! So much for looking after customers! @giffgaff @£10 no price increase here I come!! (which is O2 coverage anyhow - but I’ll have more data now!)

• 
  Mark 🐈‍⬛ 🐈‍⬛ (@TheBossnME) reported 27 minutes ago

  @virginmedia @giffgaff @Telefonica Virgin Media are 💯 with prompt online support. Always have been. I'm not sure any of the others will reply, at all...

• 
  TheDePINCat 🐈🌐 (@TheDePINCat) reported 28 minutes ago

  .@giffgaff have generally been good (10 years+ a subscriber). For the past few days, I have been unable to send texts from my UK number. I had to go onto a forum to diagnose what I thought was a device problem. Reset my network settings (no help). And then back top the forum to find a coverage map. Ideally, giffgaff would send alerts to impacted areas so we are aware with this information. And, with connectivity being fundamental to everything we do in the digital world, communication should be treated as high priority as a burst water pipe or gas leak. This is why community-owned networks are so crucial. There is an extra level of care and concern when the issue directly impacts you.