Giffgaff outages and service status in Eye, England

Problems in the last 24 hours in Eye, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Eye, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

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  Vexed ✝️🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇷🇮🇱 (@AbsolutelyVexed) reported 7 minutes ago

  @DrGladimir @tescomobile O2 business, giffgaff business and sky mobile all do call forwarding. All are on the same transmitters for coverage as Tesco mobile. I'm with giffgaff as a personal customer and have been very happy with them. I'm on an 18 month contract to stay with them but can change which of their packages I have at the end of each month though you can tell them what you want to change to anytime, billed monthly £25 unlimited data. I find asking AI helps you understand the terms and conditions you're bothered about before ordering a lot more helpful than dealing with the companies' websites and call centres.

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  Benny the Fishe (@squidgyfishy) reported 8 minutes ago

  Hey @O2 I have a phone that's locked to your network but since I'm now on GiffGaff, I can't unlock it... What do I do?

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  Leila - レイラ (@twistedhumanoid) reported 8 minutes ago

  @giffgaff I have done. The fact that your customer service takes so long in this day and age is actually an outrage. The last time I experienced customer service like this was in the early 2000s.

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  Jacob Smith (@Smit3930) reported 9 minutes ago

  @giffgaff so when are the mast issues in my area going to be fixed? Been like it for weeks now, if not months. Literally rode past every mast you operate from, no engineers on site near any of them on any of the days you claim "engineers are working on the problem as we speak"

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  Anna Hanchard (@AnnaHanchard) reported 12 minutes ago

  @giffgaff Are there mast problems at TA20 3SZ??? Constantly getting Emergency calls only or E or trying to connect to 5g which we haven't even got. No reliability at all and 2 of us are in giffgaff Daughter is trying to run a business and it's hopeless.

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  Siah (@Isi868) reported 14 minutes ago

  @giffgaff your robot that only works during a specific time in the week is annoying me. What's the point? Customers need support. How can I get the help I need?

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  giffgaff (@giffgaff) reported 14 minutes ago

  @mawhinneyjamie2 We completely understand how frustrating this must be for you. Since you've raised a case, we must advise you keep in touch with our agents there, and provide any information that they need there, so we can help sort this out for you as soon as possible. – giffgaff Tasbiya

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  Jacob Smith (@Smit3930) reported 15 minutes ago

  @giffgaff Oh my bad, I'll do that now.

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  giffgaff (@giffgaff) reported 15 minutes ago

  @mmordecai No problem, Mark - giffgaff Hannah

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  loo58 (@moaningminnie58) reported 18 minutes ago

  @giffgaff HI still cant get the help I need Im Blind now & can only talk. Please help me.