Giffgaff outages and service status in Eye, England

Problems in the last 24 hours in Eye, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Eye, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lord Miles Spencer LLB (@lordspencer) reported 6 minutes ago

  @giffgaff How long to fix mast near SO17 ? Ive been without service for 27 HOURS now

• 
  Criss Angel (NOT THE MAGICIAN) (@DJ_Criss_Angel) reported 6 minutes ago

  @giffgaff Ok you will be losing a long time customer.

• 
  Jason (@jasoneccles) reported 7 minutes ago

  @thomasforth I think they are, in a way. This year I made the mistake of moving from O2 to Lebara, because it was cheaper. The signal is terrible, and despite it being on the Vodafone network, I get a “less bars” than colleagues who are on Vodafone. It seems to me the MVNOs, like Lebara and GiffGaff, are ways of selling less bandwidth for cheaper money.

• 
  Mark1165 (@MarkC1165) reported 10 minutes ago

  @giffgaff I purchased some travel data for Canada on Friday morning. 16)5/2026. It shows as valid in the app but when I choose mobile data I don't get any signal? Do I have to enable roaming? I don't want to lose the credit on my account.

• 
  svengali (@_imey) reported 13 minutes ago

  @DanNeidle I've had the same SIM-only rolling monthly deal from Giffgaff for 10 years. I've always paid £10 for it. My £10 now gets me as much 5G as I've ever needed. I've never run out of data. I think this data reflects the British consumer's obsession with buying phones through contracts. Unless I've got this wrong, and this chart is showing data-only.

• 
  S3R7XO (@S3R7XO) reported 13 minutes ago

  ****** got giffgaff as service 😭😭😭😭

• 
  Carl Wills (@carlwills85) reported 15 minutes ago

  @giffgaff I'm in central london and getting no signal. Tried phone on and off etc and all the usual bits. Any idea what's happening?

• 
  James Drury (@jamespdrury) reported 20 minutes ago

  Considering Virgin Media broadband but don't want a Hub 5? If you're in a VM full fibre area, GiffGaff broadband comes with an Eero 6+ and 900Mb (UP & DOWN) is just £32 per month, no mid contract increases. Use own router for upto 1.2Gb. Use referral code K0DEJXGV for £50 credit.

• 
  SteezeMcQueen (@SteezeMcQueen1) reported 20 minutes ago

  @giffgaff I need help with something urgently as I'm not get a response though the normal help desk procedure online

• 
  Jay Smith (Sonic/Dragonwolf) (@DragonWolf5589) reported 22 minutes ago

  @tescomobile Says no issues. The problem is it been going on for several months. Reported again for now. Just odd my friends on giffgaff and o2 never have issues and tesco uses the o2 network and I have to use their phone or switch an a pay as you go sim on different network for data