Giffgaff outages and service status in Essex, England

Problems in the last 24 hours in Essex, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Essex, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MagnoliaLab (@lovezihuatanejo) reported 5 minutes ago

  @zzwinwinwin Giffgaff mass-banning user SIM cards is straight-up robbery and completely illegal. I fully support you guys filing a complaint with Ofcom!

• 
  Jon Thompson (@JohnnyFocal) reported 5 minutes ago

  @O2 Well, literally, I don't have any data throughput virtually nowhere around the whole of central London, around Soho, Covent Garden, Bloomsbury, King's Cross. And it's not my iPhone and it's not the settings, because I have three iPhones, all with different services from Vodafone, EE, 3, and yourself. Oh, and also Giffgaff, which is on the same network as yours, but Giffgaff always seems to work. Weird that. So either you've completely throttled my data to zero, which is odd considering I'm on the ultimate package, or the service just doesn't work in central London. See if you can fix it.

• 
  Stu 🇬🇧 (@vis_unita) reported 5 minutes ago

  @steabb73 So the phone and calls plan from Vodafone is crap? I figured that so maybe I should just move my business phone to giffgaff or some such plan and connectivity will cease to be a problem?

• 
  Simon (@Simonli127) reported 10 minutes ago

  @giffgaff @EdisonChu10 You never clearly informed customers of any time limit, such as 14 or 30 days. This is misleading and feels like consumer fraud.

• 
  giffgaff (@giffgaff) reported 11 minutes ago

  @KielyFergus Our agents will then get back to him via email as soon as possible to go through account verification to help access the account. - giffgaff Ann 2/2

• 
  giffgaff (@giffgaff) reported 14 minutes ago

  @MarkSparx2 If the live chat has cut off Mark, and you've been referred to our agents, it may be that the keywords used suggested an account issue and not a phone issue. Please try this again to speak to our live chat team. - giffgaff Jeanette

• 
  Adam (@adamtweets85) reported 15 minutes ago

  @giffgaff I have just ordered a new SIM for my son (1st phone). The activation code nor the serial number is working. States both are invalid. Tried using the chatbot but no luck resolving the issue

• 
  iampimpmummy (@vanessa210370) reported 16 minutes ago

  Hi there this is now my forth day with no service and no update, I don't want to move my provider however I can't have no service, @giffgaff

• 
  Garfield StJohnSmyth (@MittArmstrong) reported 17 minutes ago

  @giffgaff worse customer service ever. Can't be bothered helping when there is something wrong so you have to try and cobble your way through their community hoping someone else has had the same problem. Stop trying to be quirky and try being helpful

• 
  sable (@SableVex) reported 20 minutes ago

  @madcow42 @dbcxptures I’ve seen a few say about price, idk about that I just do like £15 a month payg and it does me. But yea I think giffgaff runs on o2, that’s who I was with and yea same absolute ziggy ****.