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Giffgaff

Giffgaff outages and service status in Essex, England

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Full Outage Map
  • Giffgaff generated 0 outage signals in the last 24 hours around Essex, including 0 direct reports.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Essex, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Essex, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • giffgaff
    giffgaff (@giffgaff) reported

    @ARRelectech Hello Diablo, this does sound frustrating. You've mentioned another sim works in your phone, this would suggest there's an issue / fault that's developed with the existing sim you're using, and you'll need to complete a sim swap on your account - giffgaff Mark

  • giffgaff
    giffgaff (@giffgaff) reported

    @ClaireFarley71 Oh dear, Claire. When ordering a SIM you can choose a free SIM or pre-purchase your first plan, but no further payments will be taken until the SIM is activated on the account after you receive it. Can you send us a DM, we can advise on where best to get support - giffgaff Hannah

  • blairlennon
    Blair James Lennon (@blairlennon) reported

    @giffgaff Yeah with a link to a bot that doesn't work I'm trying to get a refund because you have taken now £7 out of my Giffgaff account for nothing usage still all at 0 for calls texts and data get that money refund now

  • UptimusApp
    Uptimus (@UptimusApp) reported

    Update 08:25 UTC — giffgaff reports: giffgaff's status page published a new incident update.

  • MittArmstrong
    Garfield StJohnSmyth (@MittArmstrong) reported

    @giffgaff worse customer service ever. Can't be bothered helping when there is something wrong so you have to try and cobble your way through their community hoping someone else has had the same problem. Stop trying to be quirky and try being helpful

  • tmkadamcz
    Tom Adamczewski (@tmkadamcz) reported

    @Manderljung Yeah it's very bad, on average, though having trouble while outdoors in central London does not match my experience. I'm on giffgaff fwiw, I think it's one of the cheapest ones. Would definitely pay more for better!

  • giffgaff
    giffgaff (@giffgaff) reported

    @LumosZhang26297 Hi there. Please send us a private message if you need help on knowing how to reply to the email or how to contact an agent appropriately. - giffgaff Gavin

  • CokenOlivesV3
    opaline (@CokenOlivesV3) reported

    @7armer @lateantique @Gio45ive Mobile Virtual Network Operator. A network with no (or almost no) physical infrastructure that piggybacks off of another network. Giffgaff and Sky Mobile are on the O2 network. VOXI and Lebara are on the Vodafone network.

  • AnnaHanchard
    Anna Hanchard (@AnnaHanchard) reported

    @giffgaff Are there mast problems at TA20 3SZ??? Constantly getting Emergency calls only or E or trying to connect to 5g which we haven't even got. No reliability at all and 2 of us are in giffgaff Daughter is trying to run a business and it's hopeless.

  • Wine92023
    9 wine (@Wine92023) reported

    @giffgaff Understood. I am submitting a Formal Complaint directly via your internal system today regarding the balance refund. If unresolved, I will request the Deadlock Letter for Ombudsman escalation. Thanks.