Giffgaff outages and service status in Ellesmere, England

Problems in the last 24 hours in Ellesmere, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Ellesmere, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Keemo🃏 (@keemonade) reported 4 minutes ago

  @starvingTWOman giffgaff is *** ngl never heard anything good about them

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  loo58 (@moaningminnie58) reported 5 minutes ago

  @giffgaff HI still cant get the help I need Im Blind now & can only talk. Please help me.

• 
  James (@James4467613528) reported 7 minutes ago

  @finchyid1710 @beverleyturner A child can still buy a Fanta tho with no id, this is you cant have any until you verify, Not like a kid friendly version where you can still do some things it's just prove it or loose it, on device, instead of through the service you are using. For example giffgaff blocks adult content until you prove you are over 18. Some isp's block illegal sites. This doesn't need to be on device because if apple can do it, then why shouldn't samsung do it for their tvs which can also access illegal sites or porn these days. BUT, I have come to the conclusion that we've gone to far not parenting kids properly surrounding the internet and the gov has no choice or feels it has no choice, to do these things, Saying that there is no law for this kind of thing to be on-device so apple really has no reason to do it unless they know something we don't (likely)

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  Signius (@SigniusNetworks) reported 7 minutes ago

  @Jenny_1884 Dont stress about it @GiffGaff 5G is significantly slower than their 4G. Been like it for years, same on multiple different handsets & waste of time reporting it. Smarty has much better 5G coverage & speeds in my area. But overall 5G is really ****.

• 
  Jacob Smith (@Smit3930) reported 10 minutes ago

  @giffgaff so when are the mast issues in my area going to be fixed? Been like it for weeks now, if not months. Literally rode past every mast you operate from, no engineers on site near any of them on any of the days you claim "engineers are working on the problem as we speak"

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  gojjam (@therealgojjam) reported 17 minutes ago

  @kaixan203 @P0lyblank Chill on giffgaff wtf

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  Baluster (@baluster57785) reported 21 minutes ago

  @giffgaff So no customer service and because I tried to simply get a SIM card delivered GiffGaff have offered a refund . Why don’t you just say piss off we don’t want you as a customer?

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  svengali (@_imey) reported 26 minutes ago

  @DanNeidle I've had the same SIM-only rolling monthly deal from Giffgaff for 10 years. I've always paid £10 for it. My £10 now gets me as much 5G as I've ever needed. I've never run out of data. I think this data reflects the British consumer's obsession with buying phones through contracts. Unless I've got this wrong, and this chart is showing data-only.

• 
  deb murray (@iron1wag) reported 26 minutes ago

  @giffgaff struggling to top my elderley mothers phone up. purchased top up but unable to get it on her phone please help

• 
  giffgaff (@giffgaff) reported 27 minutes ago

  @JasonScargill Thanks for confirming. This is usually a security block, but it's not always clear why this happens. Sometimes disconnecting from the WiFi can help. This is generally a temporary issue so allowing some time before retrying can work too - giffgaff Hannah