Giffgaff outages and service status in Eastbourne, England

Problems in the last 24 hours in Eastbourne, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Eastbourne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Garfield StJohnSmyth (@MittArmstrong) reported 9 minutes ago

  @giffgaff worse customer service ever. Can't be bothered helping when there is something wrong so you have to try and cobble your way through their community hoping someone else has had the same problem. Stop trying to be quirky and try being helpful

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  TheDePINCat 🐈🌐 (@TheDePINCat) reported 10 minutes ago

  .@giffgaff have generally been good (10 years+ a subscriber). For the past few days, I have been unable to send texts from my UK number. I had to go onto a forum to diagnose what I thought was a device problem. Reset my network settings (no help). And then back top the forum to find a coverage map. Ideally, giffgaff would send alerts to impacted areas so we are aware with this information. And, with connectivity being fundamental to everything we do in the digital world, communication should be treated as high priority as a burst water pipe or gas leak. This is why community-owned networks are so crucial. There is an extra level of care and concern when the issue directly impacts you.

• 
  Signius (@SigniusNetworks) reported 10 minutes ago

  @Jenny_1884 Dont stress about it @GiffGaff 5G is significantly slower than their 4G. Been like it for years, same on multiple different handsets & waste of time reporting it. Smarty has much better 5G coverage & speeds in my area. But overall 5G is really ****.

• 
  Lilith Tuylor (@lilith15016) reported 11 minutes ago

  @giffgaff Since you dismiss a potential CUSTOMER as not worth replying to, with a copy pasted 'go to website' 'response' it is clear that my custom would not be welcome.

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  Woody Knows (@Woody3704) reported 17 minutes ago

  @crip72012 @hewantswealth I had O2 for a long time and it was fine for work and making calls Until I needed an actual good network with consistent uptime and no 300 ping when I'm playing online games. Giffgaff runs smoother. For what I use it for anyway. That 6 quid extra is honestly whatever.

• 
  MSec (@_msec_) reported 18 minutes ago

  Ah apparently @giffgaff no longer offer free EU Roaming the greedy *****. Well I needed a reason to finally switch good job you lost a customer over £8. Pricks.

• 
  zaf (@zaffyzak) reported 19 minutes ago

  @giffgaff Yeah no, same bloody script all the ******* time! Bye I’m moving to other network that’s more reliable

• 
  giffgaff (@giffgaff) reported 20 minutes ago

  @ClaireFarley71 Oh dear, Claire. When ordering a SIM you can choose a free SIM or pre-purchase your first plan, but no further payments will be taken until the SIM is activated on the account after you receive it. Can you send us a DM, we can advise on where best to get support - giffgaff Hannah

• 
  heather ττ ⌐🆇-🆇 (@heather11666) reported 22 minutes ago

  @YvonneM28 @Holz_mfc Same here with giffgaff which just like Sky uses the O2 network. Am considering switching to 3 network (maybe Smarty) to see if it works any better.

• 
  Criss Angel (NOT THE MAGICIAN) (@DJ_Criss_Angel) reported 26 minutes ago

  @giffgaff Ok you will be losing a long time customer.