Giffgaff outages and service status in Eastbourne, England

Problems in the last 24 hours in Eastbourne, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Eastbourne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JupitersBindi (@JupitersBindi) reported 4 minutes ago

  @ajzxne Giffgaff doesnt own or have to invest, develop or maintain any network infrastructure. They just piggyback networks.

• 
  giffgaff (@giffgaff) reported 4 minutes ago

  @mattyatty1204 Hi Matt. We understand how frustrating this is. Complaint resolutions can take up to 5 days, but if it's been longer than that, please send us a private message with your case number and we'll pass it on to the relevant team for review. - giffgaff Gavin

• 
  loo58 (@moaningminnie58) reported 4 minutes ago

  @giffgaff HI still cant get the help I need Im Blind now & can only talk. Please help me.

• 
  KnowYourSelf (@kindanew) reported 5 minutes ago

  @ajzxne Outsourced still means they have to be paid for. We do not know what the arrangement O2 has with Giffgaff for renting network capacity but there are probably options which can be added and removed. Different virtual operators might choose different options.

• 
  giffgaff (@giffgaff) reported 6 minutes ago

  @lipanlin35134 Hi there. Please send us a private message if you need help on knowing how to reply to the email or how to contact an agent appropriately. - giffgaff Gavin

• 
  Eddie Allegro (@AllegroEddie) reported 6 minutes ago

  @giffgaff I'm a new customer transferring over from O2. I've been told that everything should happen tomorrow. I've a really stupid question... Do I put your new SIM into my phone now or wait until tomorrow?

• 
  John Bull (@54JohnBull) reported 7 minutes ago

  @Glen11Glen @dbcxptures That sounds fair. GiffGaff could be cheaper by a couple of pounds but little in it. Others have also mentioned the O2 network is pretty rubbish for mobile internet.

• 
  UKAnabolic (@Ukanabolic) reported 7 minutes ago

  @CallumLyon Water meter fitted bills went from £69pm to £29. Car insurance £30 pm, phone on giffgaff £6pm and free calls and texts to others on same network. It isn't hard.

• 
  giffgaff (@giffgaff) reported 7 minutes ago

  @Michael70481373 Unfortunately, this is not something we can investigate further through social media, and must advise that you keep in touch with our agents through your case, and provide any information that they need there, so we can help sort this out for you. – giffgaff Tasbiya

• 
  iampimpmummy (@vanessa210370) reported 11 minutes ago

  Hi. Trying to buy a plan, but it says not accepting payments at this time... I've no data, help 😭 @giffgaff