Giffgaff outages and service status in Eastbourne, England

Problems in the last 24 hours in Eastbourne, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Eastbourne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ฅ^•ﻌ•^ฅ (@makingdemands) reported 4 minutes ago

  wtf is giffgaff

• 
  Pete Lawson (@stitch_83) reported 5 minutes ago

  Raised a complaint with @giffgaff on 20th Feb, despite constant chasing still can’t send messages, access voicemail or receive calls… agent responses just say thank you for your patience please bear with us. Really poor customer service ….

• 
  Siah (@Isi868) reported 7 minutes ago

  @giffgaff your robot that only works during a specific time in the week is annoying me. What's the point? Customers need support. How can I get the help I need?

• 
  Jacob Smith (@Smit3930) reported 7 minutes ago

  @giffgaff so when are the mast issues in my area going to be fixed? Been like it for weeks now, if not months. Literally rode past every mast you operate from, no engineers on site near any of them on any of the days you claim "engineers are working on the problem as we speak"

• 
  Beepu☭🇵🇸🇨🇩🔻 (@BoppuBeepu) reported 9 minutes ago

  @aricolonthree the actual **** is giffgaff

• 
  kazzie (@kazzie222) reported 10 minutes ago

  @giffgaff Can I have an update on my service please I still after several week have no service , I will have to consider changing to another network provider if not sorted soon

• 
  DFitz (@DFitzwiliam) reported 11 minutes ago

  @giffgaff Urgent unresolved SIM swap/account takeover issue on my Giffgaff account. I have now lost access to my mobile service twice within 36 hours despite repeatedly reporting the compromise and linked banking/finance fraud. No response from you and requires urgent escalation

• 
  Emily Lay (@emsywemsy10) reported 11 minutes ago

  @giffgaff The call number says there is an issue and doesn’t work. And the number to text isn’t working either.

• 
  Roj (@roger_payne) reported 17 minutes ago

  @EE poor service again. Just switched mobiles over -4 of them. And within a month prices increase 20%. And this is despite issues moving them and broadband to EE. Several apologies and some money back due to false information and being misled. Then increase! Come back Giffgaff

• 
  Pete Lawson (@stitch_83) reported 29 minutes ago

  @giffgaff Yes, they reply once I have chased them and simply say we don’t have an update so it’s now been 20 calendar days with a partially working sim plan - sorry but it’s not good enough - I don’t want a response - I want a solution!!