Giffgaff outages and service status in Dumfries, Scotland

Problems in the last 24 hours in Dumfries, Scotland

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Dumfries, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Criss Angel (NOT THE MAGICIAN) (@DJ_Criss_Angel) reported 1 minute ago

  @giffgaff Ok you will be losing a long time customer.

• 
  K!mpossible 💙 (@BubbaBubs2007) reported 2 minutes ago

  @giffgaff good morning, I bought a phone from giffgaff last April & I believe its still in warranty. I am unable to get signal despite following all the steps including a new sim card & still no signal. I can only assume its the handset. Will a cracked screen affect the warranty?

• 
  ºᒍᗩIᔕEᑭᕼ ♂ (@Oweizzle) reported 5 minutes ago

  @giffgaff not being funny. Every morning for 3 days now when i leave my house. My sim shits itself to no signal / E. It takes multiple on off date for it to refind my 4g. Yet i used to be able to have 4g when in my house when my wifi went down. Now its nothing. Whats going on?

• 
  AM (@itsmeitsmeandy) reported 6 minutes ago

  @bt_uk and by any chance if you @giffgaff can actually get of your backsides and at the very least give me a engineer appointment date been waiting a month now nothing maybe i should cut out the middle man and contact your friends @virginmedia directly

• 
  Who Dey From UK (@WhoDeyFromUK) reported 8 minutes ago

  @giffgaff full signal and 4G yet mobile internet is not working… y’all having issues?

• 
  Jay Smith (Sonic/Dragonwolf) (@DragonWolf5589) reported 8 minutes ago

  @tescomobile Says no issues. The problem is it been going on for several months. Reported again for now. Just odd my friends on giffgaff and o2 never have issues and tesco uses the o2 network and I have to use their phone or switch an a pay as you go sim on different network for data

• 
  jake scrivens (@JakeMUFCSceptic) reported 12 minutes ago

  @giffgaff Perhaps you could tell me the category, sub category, and sub sub category that is closest to my issue. That might be 'helpful'. Something which customer support is supposed to be. Be better.

• 
  Vexed ✝️🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇷🇮🇱 (@AbsolutelyVexed) reported 13 minutes ago

  @DrGladimir @tescomobile O2 business, giffgaff business and sky mobile all do call forwarding. All are on the same transmitters for coverage as Tesco mobile. I'm with giffgaff as a personal customer and have been very happy with them. I'm on an 18 month contract to stay with them but can change which of their packages I have at the end of each month though you can tell them what you want to change to anytime, billed monthly £25 unlimited data. I find asking AI helps you understand the terms and conditions you're bothered about before ordering a lot more helpful than dealing with the companies' websites and call centres.

• 
  fullcirclephoto (@FullCircleNE) reported 14 minutes ago

  Hey @giffgaff My broadband deal with Virgin ends in April and I really want to jump ship to yourselves. The service checker says I can't get it as you're not in the area but checking my neighbour who isn't with Virgin, it says he can sign up. Please help.

• 
  Jamie Mawhinney (@mawhinneyjamie2) reported 19 minutes ago

  @giffgaff Yes problem is it takes them 6 hours to reply to anything and last thing they sent wasn't much help