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Giffgaff

Giffgaff outages and service status in Dumfries, Scotland

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Full Outage Map
  • Giffgaff generated 0 outage signals in the last 24 hours around Dumfries, including 0 direct reports.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Dumfries, Scotland

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Dumfries, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • alpherah
    Steve (@alpherah) reported

    @giffgaff They did. They said they can’t deal with device issues and to try using live chat. Which prompts me back to using the form. Endless cycle

  • giffgaff
    giffgaff (@giffgaff) reported

    @MRP_YT You will not need access to your account to contact our agents through the link. Our agents will then get back to you via email as soon as possible to go through account verification to help you access your account. - giffgaff Ann

  • gokhansanirimm
    gökhan 🇲🇰 🇧🇬 (@gokhansanirimm) reported

    @giffgaff I hope I don’t run into any problems. I need to get this money this month. Thank you.

  • UkRhoda
    Rhoda (@UkRhoda) reported

    @giffgaff How can a “service” company run with zero customer service/help and no phone number? What nonsense! Scammers!

  • lubbocksmith
    Nathan Lubbock-Smith (@lubbocksmith) reported

    @giffgaff our network signal has deteriorated and can’t get signal or use 4g even though there is a little 4g. Can you help? I can’t see how to complain about network being down.

  • giffgaff
    giffgaff (@giffgaff) reported

    @twistedhumanoid We would recommend getting back to the agent on your case so that they can continue to try and help - giffgaff Hannah

  • Wine92023
    9 wine (@Wine92023) reported

    @giffgaff Raised ticket with Agent Juline, but refund was refused under Section 5.3 after PAC port-out. Loop won't fix this. Please escalate to a Formal Complaint for my credit refund, or send a Deadlock Letter so I can take it to Ombudsman.

  • JupitersBindi
    JupitersBindi (@JupitersBindi) reported

    @ajzxne Giffgaff doesnt own or have to invest, develop or maintain any network infrastructure. They just piggyback networks.

  • sc2987
    Shoshanah Cohen (@sc2987) reported

    @bt_uk And if she were going to switch mobile providers, it would be to Giffgaff, as we're all with them. Not you. You should never be pushing extra services on people moving to a social tariff (or anyone, but especially those likely to be vulnerable).

  • giffgaff
    giffgaff (@giffgaff) reported

    @KielyFergus Our agents will then get back to you via email as soon as possible to go through account verification to help access the account. - giffgaff Ann 2/2