Giffgaff outages and service status in Dumfries, Scotland

Problems in the last 24 hours in Dumfries, Scotland

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Dumfries, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CuteKitty 🦋 (@Cute_Kitty92) reported 6 minutes ago

  Hey @O2 @giffgaff you say there's no issues and that you're keeping an eye on an issue you fixed well me and my friend are still having issues with mobile data and texts, we've restarted our phones, we've tried to all other methods and nothing has worked.

• 
  Karen SwimSwim (@KarenSwimSwim) reported 6 minutes ago

  @giffgaff URGENT FRAUD – My giffgaff SIM appears to have been fraudulently transferred to another device today. My phone suddenly lost service and I can no longer log into my account. Please immediately suspend the SIM and lock the account to prevent misuse. ***417

• 
  Xynthymr (@Xynthymr) reported 8 minutes ago

  I've been an @O2 customer for over 20 years, but these latest mid-contract price hikes are unsustainable. Only reason I even have a SIM is because of 2FA, otherwise I would go SIM-free Wi-Fi only. I'll probably be switching to @giffgaff or @LebaraMobileUK soon. Well done, #O2!

• 
  Graham Joyce 🏴󠁧󠁢󠁳󠁣󠁴󠁿🦋 (@g_joyce) reported 8 minutes ago

  @giffgaff why can’t I make a phone call from Edinburgh? Every time I try to call someone, the network drops out.

• 
  Millen (@singhmillen) reported 10 minutes ago

  @giffgaff network 4-5g issues not working at all or at very very slow speeds in derry. Any reason or when it will be fixed

• 
  giffgaff (@giffgaff) reported 11 minutes ago

  @Kari_Casanova29 If he is having issues with the most recent update he will need to reply to the agents through the case and let them know, Karina. This isn't something we can investigate further through social media unfortunately - giffgaff Jade

• 
  Mark 🐈‍⬛ 🐈‍⬛ (@TheBossnME) reported 18 minutes ago

  @virginmedia @giffgaff @Telefonica gifgaff, who are part of O2, who now work with Virgin Media. All part of Telefonica (and Liberty Global). A FOI request detailing how network coverage map data is recorded, updated, and published would be interesting to see. It seems to be very different from reality.

• 
  ***** Acasa (@guidoacasa) reported 18 minutes ago

  @SatanicTaxi @giffgaff @EE For the information of others. No extra help to me having a Giffgaff second sim because my main one is O2.

• 
  Andrew 🤸 (@Jonesy_Bones) reported 19 minutes ago

  Hey @EE How long does it take to issue an eSIM? I’ve ordered from both @LycamobileUK and @giffgaff and had the eSIM instantly… Been waiting hours over here and still nothing. What gives?

• 
  giffgaff (@giffgaff) reported 23 minutes ago

  @TimLinkin It can take up to 24 hours for an agent to get back to you, but it is usually a lot sooner than that. One of the team will be in touch as soon as possible to help. - giffgaff Ann