Giffgaff

Giffgaff Outage Report in Dumfries, Scotland

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Dumfries, Scotland

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Dumfries and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Dumfries, Scotland 12/09/2025 11:00

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (54%)

    Wi-fi (54%)

  2. Phone (21%)

    Phone (21%)

  3. Internet (16%)

    Internet (16%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • jazzporridge John Kennedy might stop pontificating. Soon. (@jazzporridge) reported

    @giffgaff having a nightmare setting my account up. Any chance of a human to talk me off the ceiling? Been using your service for nearly two weeks and the website keeps asking me to activate SIM. A competent customer service rep would fix my issue instantly. Can I get a number?

  • paulgardner303 Paul Gardner🌻🌍☀️🌈 #BLM (@paulgardner303) reported

    @Yorksims @giffgaff Yes, it’s confirmed that there is a mast fault. Data is still down, voice and SMS are intermittent. It was annoying last night as I couldn’t access a particular account because I needed a code texted to me for security, as is common these days.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @jazzporridge We're so sorry to hear that didn't help. Please send us a DM, and we can look into this for you. - giffgaff Emer.

  • rp4ei393 Rach (@rp4ei393) reported from Stirling, Scotland

    @giffgaff I have been charged for a phone and no confirmation and told on website error with my card. Can you please cancel this order as had no email confirmation of order yet money taken!!!

  • fluoresenz 🎹 Franz Schubert (@fluoresenz) reported

    Smarty is Three 3G and 4G, owned by the same company. The top speed I've had so far is over 38 Mb/s. It's usually slower in the daytime. Recently, I had 9 Mb/s but last night I had over 30 Mb/s. Giffgaff is less cheap and uses the O2 network. I've been with them since 2014.

  • YNWA_4Life Trist ➐ (@YNWA_4Life) reported

    @dirtystopoutesx @EE EE have the worst customer service, it's part of why I went to GiffGaff, because you're treated properly and decently, whereas EE, a BT company, seem to go out of their way to be so utterly appalling!

  • jay2kuk9 Jay (@jay2kuk9) reported

    @giffgaff if I buy a refurbished phone from you will it work on three network?

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @ImperioBellaL Hi Rebecca. We have checked this and can see that there is still a problem with the mast in your area and unfortunately there's no update on when this will be resolved yet. We're so sorry, our engineers are working on getting this sorted out as soon as possible. - giffgaff Emer.

  • sophieoliver_ Sophie Oliver💙💛 (@sophieoliver_) reported

    @giffgaff I’ve added a goody bag to a phone as it’s lost I need to be able to track it on find my iPhone so I needed data, and it still says offline. Can you help please

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @ImperioBellaL We're very sorry about this Rebecca. It would seem there is no time frame for this being resolved, but please be assured the engineers will be resolving this as soon as possible. You'll experience issues in this area till the mast is in full working order. - giffgaff Jeanette