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Giffgaff

Giffgaff outages and service status in Dumfries, Scotland

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Full Outage Map
  • Giffgaff generated 0 outage signals in the last 24 hours around Dumfries, including 0 direct reports.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Dumfries, Scotland

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Dumfries, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • Joa_Lipa
    Jo 🤍 (@Joa_Lipa) reported

    @giffgaff Thank you I have sent a complaint and responded to the previous agent, although it’s taking 24+ hours for a response apparently

  • tmkadamcz
    Tom Adamczewski (@tmkadamcz) reported

    @Manderljung Yeah it's very bad, on average, though having trouble while outdoors in central London does not match my experience. I'm on giffgaff fwiw, I think it's one of the cheapest ones. Would definitely pay more for better!

  • fergus_kiely
    Fergus Kiely (@fergus_kiely) reported

    @giffgaff @KielyFergus Still unresolved. Giffgaff deliberately making it difficult to reclaim money that has been taken from my account without authorisation. Going to the regulator and will provide full disclosure as to resolution.

  • Wine92023
    9 wine (@Wine92023) reported

    @giffgaff Understood. I am submitting a Formal Complaint directly via your internal system today regarding the balance refund. If unresolved, I will request the Deadlock Letter for Ombudsman escalation. Thanks.

  • MittArmstrong
    Garfield StJohnSmyth (@MittArmstrong) reported

    @giffgaff worse customer service ever. Can't be bothered helping when there is something wrong so you have to try and cobble your way through their community hoping someone else has had the same problem. Stop trying to be quirky and try being helpful

  • _DundeePerfect_
    A.Brown (@_DundeePerfect_) reported

    @MaryKenny4 The only time you get contacted by say giffgaff as an example is when have not topped a number for so long and even then they don't phone, they'll text or email. To prevent Junk Calls, never give your main number to anyone other than F&F, Dr, Bank, Work/School, or get 2sim phone

  • LiveAt2elve
    Do you wanna get beaten up? (@LiveAt2elve) reported

    Because Giffgaff have way lower outgoings. No high street stores Smaller customer service/payroll Way smaller marketing budget too That is what makes up the bulk of the cost is made up of

  • fergus_kiely
    Fergus Kiely (@fergus_kiely) reported

    Raised a complaint with GiffGaff - still no reply??!!

  • giffgaff
    giffgaff (@giffgaff) reported

    @fergus_kiely Our agents will then get back to you via email as soon as possible to go through account verification to help access the account. - giffgaff Ann 2/2

  • yhm505037470433
    Shark peppers (@yhm505037470433) reported

    @giffgaff I would like to make it clear again that I have already contacted you by email, but I have not received any response from your side. You can also send me a direct message (DM) to resolve this issue.