Giffgaff outages and service status in Dumfries, Scotland

Problems in the last 24 hours in Dumfries, Scotland

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Dumfries, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  giffgaff (@giffgaff) reported 4 minutes ago

  @Kari_Casanova29 Unfortunately, this isn't something we can investigate through social media, and must advise that you keep in touch with our agents through your case, and provide any information that they need there, so we can help sort this out for you as soon as possible. – giffgaff Tasbiya

• 
  DFitz (@DFitzwiliam) reported 5 minutes ago

  @giffgaff Urgent unresolved SIM swap/account takeover issue on my Giffgaff account. I have now lost access to my mobile service twice within 36 hours despite repeatedly reporting the compromise and linked banking/finance fraud. No response from you and requires urgent escalation

• 
  Jax (@CarnorJax87) reported 5 minutes ago

  @giffgaff are you having network problems? My data has been down all day.

• 
  Steve (@alpherah) reported 7 minutes ago

  @giffgaff They did. They said they can’t deal with device issues and to try using live chat. Which prompts me back to using the form. Endless cycle

• 
  ฅ^•ﻌ•^ฅ (@makingdemands) reported 10 minutes ago

  wtf is giffgaff

• 
  G McQueen (@gemcq2) reported 10 minutes ago

  @giffgaff "Our team of giffgaff agents are email-only who can handle account-related questions, such as payment problems, cancelling your account, or unblocking your phone."

• 
  giffgaff (@giffgaff) reported 11 minutes ago

  @Kari_Casanova29 We do not have access to accounts or cases via social media Karina. If you reply to the agents via your case, they will get back in touch as quickly as they can to help further - giffgaff Jade

• 
  Who Dey From UK (@WhoDeyFromUK) reported 11 minutes ago

  @giffgaff full signal and 4G yet mobile internet is not working… y’all having issues?

• 
  kakarot (@kakarotx92) reported 13 minutes ago

  @giffgaff your mobile service is a disgrace. You should quit now instead of robbing

• 
  giffgaff (@giffgaff) reported 16 minutes ago

  @KielyFergus Our agents will then get back to him via email as soon as possible to go through account verification to help access the account. - giffgaff Ann 2/2