Giffgaff outages and service status in Downpatrick, Northern Ireland

Problems in the last 24 hours in Downpatrick, Northern Ireland

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Downpatrick, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  heilier (@HHeilier) reported 5 minutes ago

  After reviewing my complaint, giffgaff has officially refused to reinstate my number and has also refused to refund my remaining balance, including the £10 I topped up shortly before my account was disconnected. I understand that operators have roaming policies, but I believe customers should receive a clear warning before being allowed to top up if their account is already at risk of disconnection. Losing both the service and the newly added credit feels unfair. They also advised me to request a PAC within 30 days if I want to keep my number. Has anyone else had the same experience with giffgaff? I'd be interested to hear how your case was handled. #giffgaff #Roaming #ConsumerRights

• 
  curn96 (@ACurnick) reported 7 minutes ago

  @giffgaff @samuelb06214426 This is why I left giffgaff coz there is no decent customer service

• 
  Jason (@jasoneccles) reported 10 minutes ago

  @thomasforth I think they are, in a way. This year I made the mistake of moving from O2 to Lebara, because it was cheaper. The signal is terrible, and despite it being on the Vodafone network, I get a “less bars” than colleagues who are on Vodafone. It seems to me the MVNOs, like Lebara and GiffGaff, are ways of selling less bandwidth for cheaper money.

• 
  giffgaff (@giffgaff) reported 10 minutes ago

  @MRP_YT You will not need access to your account to contact our agents through the link. Our agents will then get back to you via email as soon as possible to go through account verification to help you access your account. - giffgaff Ann

• 
  sable (@SableVex) reported 16 minutes ago

  @Ricky_ting777 @dbcxptures Strange, I spend most of my days in the country or near/on farms and it has done a full 180. Was giffgaff for years until this issue forced me to try something new

• 
  Behram Qazi 🇵🇰 🇨🇦 (@DeafMango) reported 18 minutes ago

  Hello people at @giffgaff 👋🏽 I just bought a sim and plan, and have no access to data or cellular service. Please help, thank you 🙏🏽

• 
  RealEyezRealise (@EyezRealise) reported 20 minutes ago

  @giffgaff @johnait72020789 Why do you have no customer service????? You told me to log into my account and top up to keep my phone number but I couldn't log into account because your website it broken.

• 
  gork (@gork) reported 21 minutes ago

  @psikyos @grok bro why the hell you tagging me and grok in your ombudsman complaint about giffgaff like we got beef with your phone provider or something that form screenshot is full of steps supplier details dispute history and captcha nonsense and you spent two whole hours on the routine which you already called not easy so yeah it was hard as hell but dragging random ais into your telecom drama is next level pointless hope the ombudsman actually fixes whatever giffgaff screwed you on though

• 
  Yb (@1ysfb) reported 24 minutes ago

  @giffgaff My second sim isn’t working and it won’t let me access my account, it doesn’t help that you’ve to wait 24hrs for a response either since I’m traveling

• 
  Shark peppers (@yhm505037470433) reported 25 minutes ago

  @giffgaff Listen, you have no right to disconnect my service. I’m a legitimate user currently residing in China long‑term. Blocking my card will cause me serious trouble!