Giffgaff outages and service status in Douglas, Scotland

Problems in the last 24 hours in Douglas, Scotland

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Douglas, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  S3R7XO (@S3R7XO) reported 10 minutes ago

  ****** got giffgaff as service 😭😭😭😭

• 
  G McQueen (@gemcq2) reported 12 minutes ago

  @giffgaff "Our team of giffgaff agents are email-only who can handle account-related questions, such as payment problems, cancelling your account, or unblocking your phone."

• 
  josh (@ekitiketakaball) reported 14 minutes ago

  @giffgaff your signal is being horrendous, can I have an update?

• 
  billy horan (@billyhoranuk) reported 15 minutes ago

  @giffgaff my wife tried to enter into phone contract via yourselves, and because she has never used klarna the contract can’t be fulfilled. Hugely irresponsible that via your chat function a person suggested taking debt/credit with klarna to improve score and support the order..

• 
  giffgaff (@giffgaff) reported 16 minutes ago

  @Surprice123519 Hi there. At the moment we only deliver SIM cards to selected destinations, and unfortunately if the country isn't listed we are unable to ship a SIM there. We're unable to advise on when this service will be restored to more destinations - giffgaff Hannah

• 
  gökhan 🇲🇰 🇧🇬 (@gokhansanirimm) reported 21 minutes ago

  @giffgaff I hope I don’t run into any problems. I need to get this money this month. Thank you.

• 
  G (@esnw33430) reported 21 minutes ago

  @valuemanmatt @O2 @Joff_L They decided its fair for you to pay through the nose so other "new customers" have a deal. Like many companies, there is no customer loyalty, they want the maximum money out of you for minimum service. Time to port your number to giffgaff, same o2 network and less money.

• 
  Sam Greenland (@SprocketEtQuill) reported 25 minutes ago

  @virginmedia Another Virgin Media engineer came out again to bury the cable from house to street. The cable is now in trunking over ground and the internet service was severed. You have said it will take yet another on-site engineer to fix the connection and left me without a connection for the week - until an engineer is available. You have, however, paid £100 towards the cost of the alternative internet provider. Your logic was £30 for data (on a #GiffGaff SIM card which I chose) and £70 for a dongle. I bought a £120 4G modem for external use that connects directly to my #Unifi switch on WAN2, bypassing your hub altogether and giving a connection back to my whole house rather than just one computer with a USB port. Given it's taken since November to bury this cable, I'm not convinced tomorrow's engineer will be able to fix the connection or bury the cable. We will see how the day unfolds. Your contact centre staff all aim to be very helpful, and your service (when it's working) does provide a decent connection most of the time, but your implementation is lacking.

• 
  I L (@iluyimbazi) reported 27 minutes ago

  Hello @giffgaff how do I request a refund for my £12.64 unused credit? Number has been successfully ported to another provider this morning. Your chat not in the app was of no help. Can I speak to someone, please?

• 
  Who Dey From UK (@WhoDeyFromUK) reported 28 minutes ago

  @giffgaff full signal and 4G yet mobile internet is not working… y’all having issues?