Giffgaff Outage Report in Douglas, South Lanarkshire, Scotland
Problems detected
Users are reporting problems related to: wi-fi, phone and internet.
Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Full Outage Map
E-mailProblems in the last 24 hours in Douglas, Scotland
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at Giffgaff
Giffgaff is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Giffgaff users through our website.
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Wi-fi (66%)
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Phone (18%)
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Internet (11%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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Bob Prydderch
(@BobPrydderch) reported
@benno44775 @giffgaff That is a load of crap. Law states you are entitled to a quality of service, no service is not a quality of service, it is what it says, no service. 0% service is no service. If you buy a product and the vendor says “ we have got no product” is that a service? Period!
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Bob Prydderch
(@BobPrydderch) reported
@giffgaff But I am going to let everyone know Nicole, your agent has just informed me “ giffgaff does not guarantee 100% service” so I have asked the agent how much service does giffgaff guarantee? 1% ? 40% ? I am entitled to a “ quality of service” no service is not a quality of service.
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giffgaff | The mobile network run by you
(@giffgaff) reported
@BobPrydderch We understand how frustrating this is Bob. Once the mast is back up and running, if you can get in contact with an agent through your account they may be able to help you further with this - giffgaff Nicole
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Bob Prydderch
(@BobPrydderch) reported
@giffgaff Nicole, your agent is just saying” you are entitled to nothing” I repeat, I have paid for a service, no service is not a service. I want to tell everyone what Giffgaff’s approach is to a customer who has paid for a service but is getting “ no service “ and that is NOTHING”
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David Thomas
(@DavidTh55952799) reported
@giffgaff I've done that and they haven't been in touch. Lots of people on twitter get in touch. But no one from customer services
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FTG
(@lulli_gang) reported
@giffgaff @HuffPost Shame your network is ****
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Bob Prydderch
(@BobPrydderch) reported
@giffgaff So. I have paid for 30 days service. You can’t provide that service but you will not compensate me for no service? Is that correct?
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Lawrence
(@Lawrencemuraga) reported
@giffgaff I have been with giffgaff for a year only complain the network they use is crap am forever asking people there wifi passwords when I have unlimited data
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TJLincs
(@TJLincolnshire) reported
@hblx My partner has Giffgaff on O2 and that was mostly awful
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David Thomas
(@DavidTh55952799) reported
@giffgaff You took £10 yesterday and confirmed it to me via email. Then reset my balance to £0 and again today. So £20 and no service and your telling me it's going to take 24 hours? No no no no