Giffgaff outages and service status in Douglas, Scotland

Problems in the last 24 hours in Douglas, Scotland

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Douglas, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  H.M Haōshoku (@SleepyShoku) reported 13 minutes ago

  "wtf is Giffgaff" well

• 
  Blair James Lennon (@blairlennon) reported 14 minutes ago

  @giffgaff Yeah with a link to a bot that doesn't work I'm trying to get a refund because you have taken now £7 out of my Giffgaff account for nothing usage still all at 0 for calls texts and data get that money refund now

• 
  billy horan (@billyhoranuk) reported 15 minutes ago

  @AskKlarna @giffgaff Klarna approved, then an issue with giffgaff checks. Via the website chat with a klarna person the suggested option was to build up credit to solve this situation. Seems like a strange strategy…

• 
  Palestine Action Supporter🇵🇸✊🇱🇧 #FYEM💰🍑 (@Bliadhnaichean) reported 16 minutes ago

  Tried to follow the 'Manual Roaming' process, attempted to sign on to 'Vodafone 4G', all but 'O2-4G' & 'O2-2G' come up 'Forbidden Network' @giffgaff. So, signed back on to 'O2-4G' Network, & tried sending myself a Text, as I have before, but only get the 'Sent' version show up.

• 
  RealEyezRealise (@EyezRealise) reported 18 minutes ago

  @giffgaff @johnait72020789 Why do you have no customer service????? You told me to log into my account and top up to keep my phone number but I couldn't log into account because your website it broken.

• 
  Bobo Li (@Jushbo779) reported 19 minutes ago

  giffgaff: “We’re different from traditional mobile networks.” They weren’t joking. Most networks take your money and provide a service. giffgaff apparently takes your money and provides a lesson in reading the Fair Usage Policy. Truly innovative. 👏🇬🇧

• 
  Jon Thompson (@JohnnyFocal) reported 20 minutes ago

  @O2 Well, literally, I don't have any data throughput virtually nowhere around the whole of central London, around Soho, Covent Garden, Bloomsbury, King's Cross. And it's not my iPhone and it's not the settings, because I have three iPhones, all with different services from Vodafone, EE, 3, and yourself. Oh, and also Giffgaff, which is on the same network as yours, but Giffgaff always seems to work. Weird that. So either you've completely throttled my data to zero, which is odd considering I'm on the ultimate package, or the service just doesn't work in central London. See if you can fix it.

• 
  Barry (@Gowithbazza1) reported 23 minutes ago

  .@giffgaff Why o why do I pay you £25 per month O yes so I don't get a ******* Signal So I can set things up on my phone 🙃 O **** maybe I should go with Smarty because maybe ill get a better ******* network single the the monthly charg o yer BN1 9GA Useless!

• 
  Steve (@alpherah) reported 24 minutes ago

  @giffgaff @giffgaff we tried this it says chat isn’t available and to submit a web form which we did. The service has been pretty shocking so far however. Don’t you guys test the phones?! Apple diagnostics can be run self service these days so there isn’t really an excuse

• 
  Andy Roberts (@artfulalchemy_) reported 24 minutes ago

  @AvonandsomerRob I think there’s a fine line these days between PAYG and rolling contract. For instance is a Giffgaff sim registered in your name and set to auto top up from your bank every month truly PAYG or is it really a rolling contract ? The interesting figures would relate to the amount of PAYG sims that are not registered to a legitimate name and topped up via voucher paid for by cash. While I am sure the above does not automatically mean questionable usage if you could combine that data with number of sims that appear on the network and drop of after a few weeks, maybe a month or so never to be seen again you may have some indication of criminal usage.