Giffgaff outages and service status in Douglas, Scotland

Problems in the last 24 hours in Douglas, Scotland

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Douglas, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  giffgaff (@giffgaff) reported 7 minutes ago

  @gemcq2 We understand. The bot is still learning, so sometimes can get things wrong. Based on your issue we would recommend stating that you need to return the phone, but that there is no option on your account and this should connect you correctly - giffgaff Hannah

• 
  Teddy (@ChokeLever) reported 8 minutes ago

  @giffgaff Tbh I didn’t chose @virginmedia because their reviews are poor. I should’ve known better as it was still their engineer who failed to show up. #Frustrating, but for #giffgaff not to have any means of rectifying the issue is unacceptable. I am being penalised as a result.

• 
  Steve (@alpherah) reported 9 minutes ago

  @giffgaff @giffgaff we tried this it says chat isn’t available and to submit a web form which we did. The service has been pretty shocking so far however. Don’t you guys test the phones?! Apple diagnostics can be run self service these days so there isn’t really an excuse

• 
  giffgaff (@giffgaff) reported 10 minutes ago

  @twistedhumanoid We would recommend getting back to the agent on your case so that they can continue to try and help - giffgaff Hannah

• 
  MrRee (@MrReeSolutions) reported 12 minutes ago

  @oliverhenry @FelixAmazonCat Gonna be as bad a GiffGaff no doubt.

• 
  AM (@itsmeitsmeandy) reported 15 minutes ago

  @bt_uk and by any chance if you @giffgaff can actually get of your backsides and at the very least give me a engineer appointment date been waiting a month now nothing maybe i should cut out the middle man and contact your friends @virginmedia directly

• 
  gökhan 🇲🇰 🇧🇬 (@gokhansanirimm) reported 19 minutes ago

  @giffgaff I hope I don’t run into any problems. I need to get this money this month. Thank you.

• 
  kazzie (@kazzie222) reported 25 minutes ago

  Hi @giffgaff can you send me the instructions of how to get a refund from my account credit , unfortunately due to your service not being available to me due a faulty mast I’ve had to change provider , shame because up until then the service was good

• 
  Suhail 🔥 (@idrees_suhail) reported 29 minutes ago

  @robj3d3 @ThreeUK Three just... sucks as a company. Giffgaff has worked great for me (keep your number, free texts receiving anywhere). Or move all 2FA to authenticator apps now that you're maybe forced to change it anyway

• 
  giffgaff (@giffgaff) reported 30 minutes ago

  @KielyFergus Our agents will then get back to you via email as soon as possible to go through account verification to help access the account. - giffgaff Ann 2/2