Giffgaff

Giffgaff Outage Report in Diss, Norfolk, England

Problems detected

Users are reporting problems related to: wi-fi, phone and internet.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Diss, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Diss and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Diss, Norfolk, England 11/27/2025 08:20

November 27: Problems at Giffgaff

Giffgaff is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (61%)

    Wi-fi (61%)

  2. Phone (21%)

    Phone (21%)

  3. Internet (11%)

    Internet (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • unicornfacuk Helen @ The Unicorn Factory | Surface Design (@unicornfacuk) reported

    @giffgaff I wouldn't have an issue if the information about slow porting was up front - then I could've chosen to do it when it wouldn't have been such a big issue to be without my phone number & messaging for more than one day It's the lack of transparency that's upsetting

  • tommiekiddy Tommie Kiddy (@tommiekiddy) reported

    @smartymobile @SMARTYMobileUK has disconnected disabled uncle's mobile of over 15 yrs. Terminated @giffgaff old number (since 26th July) instead of Transfering it. Customer Service & Support not helping at both MVNOs. He's lost access to Family support system & business affairs.

  • lissa1511 Mel (@lissa1511) reported

    @giffgaff is there an update or ETA on when service will be resumed? Website last updated 24hrs ago. Not a good start for a new customer!!

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @lissa1511 Hello, We apologise for the inconvenience caused to you and your Mother by this issue. Unfortunately, we don’t yet have an ETA to full service restoration. The backlog is still currently being processed, so hopefully this will be resolved very soon. - giffgaff Ann

  • unicornfacuk Helen @ The Unicorn Factory | Surface Design (@unicornfacuk) reported

    @giffgaff As a new customer I expect the info I need will be part the set up process (or emailed if later). It's poor onboarding comms. Husband is an IT mgr & says he wouldn't expect anyone new to go looking for service updates during set up. That's for existing customers with disruption.

  • DanBettridge Dan Bettridge (@DanBettridge) reported

    @giffgaff Hi, there are no options that work for my issue and I have 2 days left until I lose my number. Can someone help please.

  • lissa1511 Mel (@lissa1511) reported

    @giffgaff My num should have been transferred yest, but at least I had service but no service today! Had I known there were issues I wouldn’t have done it. You need to be VERY clear. Not fair!!

  • Shazzarinski La Shaz⭐️ (@Shazzarinski) reported

    @giffgaff come on!! Please help me at least have a working phone number…it’s 2022!!

  • Shazzarinski La Shaz⭐️ (@Shazzarinski) reported

    @giffgaff I have been frozen out of my bank account beachside I can’t receive an sms on my phone…my goody bag hasn’t been activated in 7 days, I’ve swapped@my sim & done all the reboots and can’t even make a call or use data to help sort this out! This is a nightmare

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @unicornfacuk We are again sorry for the inconvenience caused, and we do sincerely hope that things are up and running again soon, and you're able to truly get started on our network - giffgaff Hannah (3/3)