Giffgaff outages and service status in Diss, England

Problems in the last 24 hours in Diss, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Diss, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  G McQueen (@gemcq2) reported 7 minutes ago

  @giffgaff "Our team of giffgaff agents are email-only who can handle account-related questions, such as payment problems, cancelling your account, or unblocking your phone."

• 
  billy horan (@billyhoranuk) reported 9 minutes ago

  @giffgaff my wife tried to enter into phone contract via yourselves, and because she has never used klarna the contract can’t be fulfilled. Hugely irresponsible that via your chat function a person suggested taking debt/credit with klarna to improve score and support the order..

• 
  Barry (@Gowithbazza1) reported 11 minutes ago

  @giffgaff Is that every day the mast is down or having issues because this seems to happen quite often 🤔

• 
  SteezeMcQueen (@SteezeMcQueen1) reported 13 minutes ago

  @giffgaff I need help with something urgently as I'm not get a response though the normal help desk procedure online

• 
  Pac Amaru Shakur (@Tupac_19961996) reported 19 minutes ago

  @instablog9ja I have unlimited data with giffgaff uk network and I pay £15 every month through direct debit and i connected my smart tv 📺 my laptop 💻 my other gadgets using this unlimited data 📈 with hotspots connect etc this guy is talkin nonsense wtf he’s a criminal smh

• 
  Jax (@CarnorJax87) reported 19 minutes ago

  Anyone on Giffgaff... Is your service down?

• 
  kazzie (@kazzie222) reported 22 minutes ago

  Hi @giffgaff can you send me the instructions of how to get a refund from my account credit , unfortunately due to your service not being available to me due a faulty mast I’ve had to change provider , shame because up until then the service was good

• 
  Char 💜 (@char86) reported 25 minutes ago

  @giffgaff Yep ive done all of that, then got the ai bot, asked to speak to a human, and as I was typing out the issue it closed the chat and said you sont have anyone to speak to in person and I had to submit an email form that would be looked at in 24 hours

• 
  Jacob Smith (@Smit3930) reported 26 minutes ago

  @giffgaff Oh my bad, I'll do that now.

• 
  Signius (@SigniusNetworks) reported 26 minutes ago

  @Jenny_1884 Dont stress about it @GiffGaff 5G is significantly slower than their 4G. Been like it for years, same on multiple different handsets & waste of time reporting it. Smarty has much better 5G coverage & speeds in my area. But overall 5G is really ****.