Giffgaff outages and service status in Didcot, England

Problems in the last 24 hours in Didcot, England

Giffgaff signals over the past 24 hours, with local activity from Didcot, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Community Discussion

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Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  loo58 (@moaningminnie58) reported 7 minutes ago

  @giffgaff HELP 2 months now renew failed cant login now what?

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  Leila - レイラ (@twistedhumanoid) reported 13 minutes ago

  @giffgaff almost 24 hours on my SIM still does not work. I have emailed customer services and still nothing! In this day and age, surely you at least have agents on hand for live chat?!

• 
  rae (@Echo38N) reported 13 minutes ago

  @giffgaff Just got robbed by Giff Gaff, my monthly data plan ran out on Sunday, I topped up with £10 and on Tuesday I got a text sayoing my data plan had run out? how can this be? Not good enough that a mobile company have no phone lines to discuss...5 Days to resolve issues!

• 
  Steve (@alpherah) reported 14 minutes ago

  @giffgaff @giffgaff we tried this it says chat isn’t available and to submit a web form which we did. The service has been pretty shocking so far however. Don’t you guys test the phones?! Apple diagnostics can be run self service these days so there isn’t really an excuse

• 
  Simon (@Simonli127) reported 17 minutes ago

  Dear Ofcom Complaints Team, ​I activated and topped up my account on 13 July. Although I have not been using the service outside the UK for an extended period, giffgaff used an undisclosed restriction to disconnect my service and refused my refund.@giffgaff @Ofcom

• 
  LeeLee (@leighmalaya) reported 21 minutes ago

  All of them are rubbish, I went from Voda to giffgaff both terrible

• 
  I L (@iluyimbazi) reported 32 minutes ago

  Hello @giffgaff how do I request a refund for my £12.64 unused credit? Number has been successfully ported to another provider this morning. Your chat not in the app was of no help. Can I speak to someone, please?

• 
  Michelle🇺🇦 (@Mishishell) reported 33 minutes ago

  @giffgaff been having problems with data all day

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  Steve (@alpherah) reported 33 minutes ago

  @giffgaff They did. They said they can’t deal with device issues and to try using live chat. Which prompts me back to using the form. Endless cycle

• 
  Spongboob Squitpants (@SpongboobSpants) reported 35 minutes ago

  @giffgaff Is it worth me DM-ing you the person's name, for you to see if they are a potential customer and you can contact them via email to check their stored address?