Giffgaff Outage Report in Deal, Kent, England
Problems detected
Users are reporting problems related to: wi-fi, phone and internet.
Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Full Outage Map
E-mailProblems in the last 24 hours in Deal, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Deal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Giffgaff
Giffgaff is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Giffgaff users through our website.
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Wi-fi (63%)
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Phone (18%)
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Internet (12%)
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Total Blackout (7%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Giffgaff Issues Reports Near Deal, England
Latest outage, problems and issue reports in Deal and nearby locations:
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John Humphreys
(@MrJohnHumphreys) reported
from
Littlebourne, England
@catherine_mayer I managed one month with EE (via UW) before leaving. Terrible signal - like it was 2001 again - both in town and the countryside. Went back to O2 via Giffgaff, not probs at all now.
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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Bob Prydderch
(@BobPrydderch) reported
@giffgaff But I am going to let everyone know Nicole, your agent has just informed me “ giffgaff does not guarantee 100% service” so I have asked the agent how much service does giffgaff guarantee? 1% ? 40% ? I am entitled to a “ quality of service” no service is not a quality of service.
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giffgaff | The mobile network run by you
(@giffgaff) reported
@DavidTh55952799 We understand that you're eager to get this sorted out, but please allow the agents time to look into your issue. They will get back to you via your case as we’re unable to investigate this further for you through social media. - giffgaff Megan
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David Thomas
(@DavidTh55952799) reported
@giffgaff I've raised a problem and not heard back, I completed a bank switch. Your details weren't updated. So I did it manually. Paid £10 yesterday. Balance dropped to £0, paid £10 today balance dropped to £0. What's going on? I need my phone
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giffgaff | The mobile network run by you
(@giffgaff) reported
@TazRyder In order for us to investigate this issue please send us a DM. - giffgaff Megan
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Lawrence
(@Lawrencemuraga) reported
@giffgaff I have been with giffgaff for a year only complain the network they use is crap am forever asking people there wifi passwords when I have unlimited data
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David Thomas
(@DavidTh55952799) reported
@giffgaff I've done that and they haven't been in touch. Lots of people on twitter get in touch. But no one from customer services
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Bob Prydderch
(@BobPrydderch) reported
@giffgaff When you chose a category it then takes you off on a tangent of yes/no questions totally unrelated to “ no service “ . You tell me what categories to go down to report a claim for no service please.
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Bob Prydderch
(@BobPrydderch) reported
@benno44775 @giffgaff That is a load of crap. Law states you are entitled to a quality of service, no service is not a quality of service, it is what it says, no service. 0% service is no service. If you buy a product and the vendor says “ we have got no product” is that a service? Period!
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giffgaff | The mobile network run by you
(@giffgaff) reported
@BobPrydderch We understand how frustrating this is Bob. Once the mast is back up and running, if you can get in contact with an agent through your account they may be able to help you further with this - giffgaff Nicole
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giffgaff | The mobile network run by you
(@giffgaff) reported
@BobPrydderch We understand how frustrating this is Bob, but unfortunately we have no further information via social media to give you. Please keep in contact with the agents through your open case for further help and updates - giffgaff Nicole