Giffgaff outages and service status in Deal, England

Problems in the last 24 hours in Deal, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Deal, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Deal, England

Latest outage, problems and issue reports in Deal and nearby locations:

• 
  John Humphreys (@MrJohnHumphreys) reported 21 seconds ago from Littlebourne, England

  @catherine_mayer I managed one month with EE (via UW) before leaving. Terrible signal - like it was 2001 again - both in town and the countryside. Went back to O2 via Giffgaff, not probs at all now.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anna Hanchard (@AnnaHanchard) reported 5 minutes ago

  @giffgaff Are there mast problems at TA20 3SZ??? Constantly getting Emergency calls only or E or trying to connect to 5g which we haven't even got. No reliability at all and 2 of us are in giffgaff Daughter is trying to run a business and it's hopeless.

• 
  Simon (@Simonli127) reported 8 minutes ago

  Dear Ofcom Complaints Team, ​I activated and topped up my account on 13 July. Although I have not been using the service outside the UK for an extended period, giffgaff used an undisclosed restriction to disconnect my service and refused my refund.@giffgaff @Ofcom

• 
  Simon (@Simonli127) reported 9 minutes ago

  @giffgaff @EdisonChu10 You never clearly informed customers of any time limit, such as 14 or 30 days. This is misleading and feels like consumer fraud.

• 
  iampimpmummy (@vanessa210370) reported 9 minutes ago

  Hi. Trying to buy a plan, but it says not accepting payments at this time... I've no data, help 😭 @giffgaff

• 
  svengali (@_imey) reported 10 minutes ago

  @DanNeidle I've had the same SIM-only rolling monthly deal from Giffgaff for 10 years. I've always paid £10 for it. My £10 now gets me as much 5G as I've ever needed. I've never run out of data. I think this data reflects the British consumer's obsession with buying phones through contracts. Unless I've got this wrong, and this chart is showing data-only.

• 
  Jay Smith (Sonic/Dragonwolf) (@DragonWolf5589) reported 12 minutes ago

  @tescomobile Says no issues. The problem is it been going on for several months. Reported again for now. Just odd my friends on giffgaff and o2 never have issues and tesco uses the o2 network and I have to use their phone or switch an a pay as you go sim on different network for data

• 
  heilier (@HHeilier) reported 12 minutes ago

  After reviewing my complaint, giffgaff has officially refused to reinstate my number and has also refused to refund my remaining balance, including the £10 I topped up shortly before my account was disconnected. I understand that operators have roaming policies, but I believe customers should receive a clear warning before being allowed to top up if their account is already at risk of disconnection. Losing both the service and the newly added credit feels unfair. They also advised me to request a PAC within 30 days if I want to keep my number. Has anyone else had the same experience with giffgaff? I'd be interested to hear how your case was handled. #giffgaff #Roaming #ConsumerRights

• 
  Baluster (@baluster57785) reported 13 minutes ago

  @giffgaff @moaningminnie58 Your online support has not replied to me I am waiting for my SIM card it was promised 6 days ago.

• 
  iovz (@iovz_null) reported 15 minutes ago

  @giffgaff Absolute scam company. DO NOT use giffgaff. They just mass-banned tens of thousands of overseas accounts (especially Chinese users) with zero warning. Long-term roaming? Suddenly “against terms”. Account terminated. Remaining balance? Gone. Referral rewards? Stolen. Customer service just copy-pastes the same ****** clause and tells you to **** off. These greedy parasites milked people for years with cheap UK numbers, then when it suited them they flipped the table, locked everyone out and kept the money. No refunds. No negotiation. Just pure theft dressed up as “policy”. giffgaff is not a mobile network. It’s a blackhole for your money. Once they decide you’re no longer profitable or convenient, they will destroy your number and pocket every last cent you prepaid. Stay ******** away. There are better options that don’t rob you the moment you stop being useful to them. Never trust this company. Never give them a single pound.

• 
  Maimuna (@Maimuna5371) reported 17 minutes ago

  @Crypto_Fiona777 @giffgaff Your explanation help me to understand