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Giffgaff

Giffgaff outages and service status in Conwy, Wales

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  • Giffgaff generated 0 outage signals in the last 24 hours around Conwy, including 0 direct reports.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Conwy, Wales

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Conwy, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • giffgaff
    giffgaff (@giffgaff) reported

    @WillmerGA We're a web based company, so we don't have any offices or shops. All our help can be provided online. - giffgaff Jeanette

  • lordspencer
    Lord Miles Spencer LLB (@lordspencer) reported

    @giffgaff How long to fix mast near SO17 ? Ive been without service for 27 HOURS now

  • jasoneccles
    Jason (@jasoneccles) reported

    @thomasforth I think they are, in a way. This year I made the mistake of moving from O2 to Lebara, because it was cheaper. The signal is terrible, and despite it being on the Vodafone network, I get a “less bars” than colleagues who are on Vodafone. It seems to me the MVNOs, like Lebara and GiffGaff, are ways of selling less bandwidth for cheaper money.

  • Isi868
    Siah (@Isi868) reported

    @giffgaff your robot that only works during a specific time in the week is annoying me. What's the point? Customers need support. How can I get the help I need?

  • Smit3930
    Jacob Smith (@Smit3930) reported

    @giffgaff Oh my bad, I'll do that now.

  • giffgaff
    giffgaff (@giffgaff) reported

    @ClaireFarley71 Oh dear, Claire. When ordering a SIM you can choose a free SIM or pre-purchase your first plan, but no further payments will be taken until the SIM is activated on the account after you receive it. Can you send us a DM, we can advise on where best to get support - giffgaff Hannah

  • DFitzwiliam
    DFitz (@DFitzwiliam) reported

    @giffgaff Urgent unresolved SIM swap/account takeover issue on my Giffgaff account. I have now lost access to my mobile service twice within 36 hours despite repeatedly reporting the compromise and linked banking/finance fraud. No response from you and requires urgent escalation

  • Amakz007
    Chi Amaka (@Amakz007) reported

    @giffgaff Your network has been terrible for over a week. Keeps getting worse by the day.

  • JakeMUFCSceptic
    jake scrivens (@JakeMUFCSceptic) reported

    @giffgaff Perhaps you could tell me the category, sub category, and sub sub category that is closest to my issue. That might be 'helpful'. Something which customer support is supposed to be. Be better.

  • giffgaff
    giffgaff (@giffgaff) reported

    @JasonScargill Thanks for confirming. This is usually a security block, but it's not always clear why this happens. Sometimes disconnecting from the WiFi can help. This is generally a temporary issue so allowing some time before retrying can work too - giffgaff Hannah