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Giffgaff

Giffgaff outages and service status in Conwy, Wales

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Full Outage Map
  • Giffgaff generated 0 outage signals in the last 24 hours around Conwy, including 0 direct reports.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Conwy, Wales

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Conwy, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • samuelb06214426
    samuel blanchard (@samuelb06214426) reported

    @giffgaff HELLO. MY NEPHEW ANDREW PROUT A CUSTOMER OF YOURS HAS GONE MISSING. HIS PHONE NUMBER IS 0775265322 HIS PHONE IS BROKEN IS THERE ANY OTHER WAY HE CAN BE CONTACTED. WE'RE OBVIOUSLY VERY WORRIED

  • martinrue
    Martin (@martinrue) reported

    @robj3d3 @IMAC2 @ThreeUK Ah dude that sucks. FWIW, I use giffgaff and they're happy so long as you top up every few months.

  • twistedhumanoid
    Leila - レイラ (@twistedhumanoid) reported

    @giffgaff I have done. The fact that your customer service takes so long in this day and age is actually an outrage. The last time I experienced customer service like this was in the early 2000s.

  • fergus_kiely
    Fergus Kiely (@fergus_kiely) reported

    @giffgaff @KielyFergus Still unresolved. Giffgaff deliberately making it difficult to reclaim money that has been taken from my account without authorisation. Going to the regulator and will provide full disclosure as to resolution.

  • giffgaff
    giffgaff (@giffgaff) reported

    @hero52835 You can go to the 'Help' section, and then you should see an option to contact an agent - giffgaff Hannah

  • baluster57785
    Baluster (@baluster57785) reported

    @giffgaff Never have I seen such an appalling system I wasted many hours the question was ,my SIM card hasn’t arrived ?you could not, would not and did not reply or deal with it , I have now cancelled .

  • Simonli127
    Simon (@Simonli127) reported

    @giffgaff @EdisonChu10 You never clearly informed customers of any time limit, such as 14 or 30 days. This is misleading and feels like consumer fraud.

  • patrickjreddy
    Patrick Reddy (@patrickjreddy) reported

    @dbcxptures Been with Giffgaff for ever. Never had an issue. Never had a price increase either.

  • giffgaff
    giffgaff (@giffgaff) reported

    @LumosZhang26297 Hi there. Please send us a private message if you need help on knowing how to reply to the email or how to contact an agent appropriately. - giffgaff Gavin

  • Mar_Aphrodite
    圆圆圆香芹 (@Mar_Aphrodite) reported

    @giffmana Received Final Response but my REFUND request was ignored. 14-day cooling-off ends in 3 days (2 Aug). Member 22521330. Urgent help needed! #giffgaff