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Giffgaff

Giffgaff outages and service status in Conwy, Wales

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Full Outage Map
  • Giffgaff generated 0 outage signals in the last 24 hours around Conwy, including 0 direct reports.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Conwy, Wales

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Conwy, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 13: Problems at Giffgaff

Giffgaff is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • mawhinneyjamie2
    Jamie Mawhinney (@mawhinneyjamie2) reported

    @giffgaff Yes have tried this and they not able to refund me so I can continue with my plan ..but I feel I should be reimbursed something as never heard of data costing that much didn't even give me chance to get on my gif gaff account to restart contract

  • GarethTheNerd
    Gareth Kirk (@GarethTheNerd) reported

    @mhewson_MCH @O2 Honestly the networks all own a cheaper brand. O2 - GiffGaff Vodafone - Voxi (or talkmobile) Three - Smarty mobile EE - EE don't own a flanker brand but 1pMobile sort of fills that gap Would recommend any of them over the big names (apart from 1p mobile as I've never tried it)

  • FullCircleNE
    fullcirclephoto (@FullCircleNE) reported

    Hey @giffgaff My broadband deal with Virgin ends in April and I really want to jump ship to yourselves. The service checker says I can't get it as you're not in the area but checking my neighbour who isn't with Virgin, it says he can sign up. Please help.

  • jamgmail83959
    james gmail (@jamgmail83959) reported

    @giffgaff Accidentally signed for 18-month contract on 13/3/26. Router with SIM off since 17/3 for some months, so this contract is hardly useful!. I wish to cancel under my 14-day statutory right to cancel please. How? No email, phone contact, agent does not allow questions.

  • Ancy_Spirit
    Ancestral_Spirit (@Ancy_Spirit) reported

    @FyrFrames @DoesItPlay1 This is the part I don't understand. I am on a pay as you go with Giffgaff and mine worked, he's on the same pay as you go deal as mine, his doesn't work 🤷

  • giffgaff
    giffgaff (@giffgaff) reported

    @mmordecai No problem, Mark - giffgaff Hannah

  • mawhinneyjamie2
    Jamie Mawhinney (@mawhinneyjamie2) reported

    @giffgaff Yes problem is it takes them 6 hours to reply to anything and last thing they sent wasn't much help

  • colinmac7
    Colin MacRae 🇺🇦 (@colinmac7) reported

    @giffgaff I'm having major problems getting answers about my stolen handset. I've asked several specific questions, but the replies are generic and don't address the issues. How do I get this escalated to someone who can properly investigate and respond?

  • MarkC1165
    Mark1165 (@MarkC1165) reported

    @giffgaff I purchased some travel data for Canada on Friday morning. 16)5/2026. It shows as valid in the app but when I choose mobile data I don't get any signal? Do I have to enable roaming? I don't want to lose the credit on my account.

  • esnw33430
    G (@esnw33430) reported

    @valuemanmatt @O2 @Joff_L They decided its fair for you to pay through the nose so other "new customers" have a deal. Like many companies, there is no customer loyalty, they want the maximum money out of you for minimum service. Time to port your number to giffgaff, same o2 network and less money.