Giffgaff outages and service status in Conwy, Wales

Problems in the last 24 hours in Conwy, Wales

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Conwy, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  loo58 (@moaningminnie58) reported 6 minutes ago

  @giffgaff HI still cant get the help I need Im Blind now & can only talk. Please help me.

• 
  Martin (@martinrue) reported 6 minutes ago

  @robj3d3 @IMAC2 @ThreeUK Ah dude that sucks. FWIW, I use giffgaff and they're happy so long as you top up every few months.

• 
  Steve (@alpherah) reported 6 minutes ago

  @giffgaff @giffgaff we tried this it says chat isn’t available and to submit a web form which we did. The service has been pretty shocking so far however. Don’t you guys test the phones?! Apple diagnostics can be run self service these days so there isn’t really an excuse

• 
  Point of Entry 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@point0fentry) reported 8 minutes ago

  @Lairdysnr Left Vodafone for GiffGaff years ago. I'll never go back to a phone contract. Every 5 or 6 years I buy a reconditioned phone (usually from GiffGaff) to replace the current handset.

• 
  JupitersBindi (@JupitersBindi) reported 9 minutes ago

  @ajzxne Giffgaff doesnt own or have to invest, develop or maintain any network infrastructure. They just piggyback networks.

• 
  Lucky (@665162) reported 12 minutes ago

  Dear giffgaff Team, I am writing regarding the email I received stating that my service (mobile number ending in 3047) will be disconnected due to extended use outside the UK. My account/number is 7768423047.

• 
  Stevio (@Rothbury01669) reported 17 minutes ago

  @JohnTillUK @O2 @Mozilliondotcom I was with EE over 18 years (from the Orange days). When they were bought by BT their renentions deals went up the spout and they wanted £60/month for a new iPhone 13 and that was at a discount. So I requested a PAC code on the website and bought my phone direct from Apple for £36/month over 2 years I moved to Giffgaff (which is 02 but been fine for me). Within an hour of the PAC request a guy from EE phoned me and said, why are you leaving after all these years ..... told him why and he said, we can offer it for £50. I said too late. Even with a £10/month sim deal on Giffgaff it was still cheaper and I never went back and I am still with Giffgaff 5 years later My friend works for Three and he said that legacy customer leaving is a red line for the companies because once you go, you'll never come back and they also know that once the customer discovers they can buy the phone direct from the manufacturer with 24 month 0% terms, it's the end of the line for the working model

• 
  Simon (@Simonli127) reported 18 minutes ago

  Dear Ofcom Complaints Team, ​I activated and topped up my account on 13 July. Although I have not been using the service outside the UK for an extended period, giffgaff used an undisclosed restriction to disconnect my service and refused my refund.@giffgaff @Ofcom

• 
  Ry Ry #coyg (@Ry_R0se) reported 20 minutes ago

  @giffgaff when will issues be sorted in mk451ph area have no data connection

• 
  giffgaff (@giffgaff) reported 21 minutes ago

  @KielyFergus Our agents will then get back to you via email as soon as possible to go through account verification to help access the account. - giffgaff Ann 2/2