Giffgaff outages and service status in Colwyn Bay, Wales

Problems in the last 24 hours in Colwyn Bay, Wales

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Colwyn Bay, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rhoda (@UkRhoda) reported 6 minutes ago

  @giffgaff How can a “service” company run with zero customer service/help and no phone number? What nonsense! Scammers!

• 
  Leila - レイラ (@twistedhumanoid) reported 11 minutes ago

  @giffgaff I have done. The fact that your customer service takes so long in this day and age is actually an outrage. The last time I experienced customer service like this was in the early 2000s.

• 
  billy horan (@billyhoranuk) reported 16 minutes ago

  @giffgaff my wife tried to enter into phone contract via yourselves, and because she has never used klarna the contract can’t be fulfilled. Hugely irresponsible that via your chat function a person suggested taking debt/credit with klarna to improve score and support the order..

• 
  Lucky (@665162) reported 17 minutes ago

  Dear giffgaff Team, I am writing regarding the email I received stating that my service (mobile number ending in 3047) will be disconnected due to extended use outside the UK. My account/number is 7768423047.

• 
  Jon Thompson (@JohnnyFocal) reported 18 minutes ago

  @O2 Well, literally, I don't have any data throughput virtually nowhere around the whole of central London, around Soho, Covent Garden, Bloomsbury, King's Cross. And it's not my iPhone and it's not the settings, because I have three iPhones, all with different services from Vodafone, EE, 3, and yourself. Oh, and also Giffgaff, which is on the same network as yours, but Giffgaff always seems to work. Weird that. So either you've completely throttled my data to zero, which is odd considering I'm on the ultimate package, or the service just doesn't work in central London. See if you can fix it.

• 
  giffgaff (@giffgaff) reported 18 minutes ago

  @WillmerGA We're a web based company, so we don't have any offices or shops. All our help can be provided online. - giffgaff Jeanette

• 
  Tyler ✨ (@tylerwilliamely) reported 19 minutes ago

  @giffgaff I’ve moved over to a eSIM but have no signal, phone calls or messages nor is my data working

• 
  Steve (@alpherah) reported 22 minutes ago

  @giffgaff @giffgaff we tried this it says chat isn’t available and to submit a web form which we did. The service has been pretty shocking so far however. Don’t you guys test the phones?! Apple diagnostics can be run self service these days so there isn’t really an excuse

• 
  Simon (@Simonli127) reported 24 minutes ago

  @giffgaff You never clearly informed customers of any specific time limit, such as 14 days or 30 days. This is completely misleading and feels like a deliberate attempt to take advantage of consumers. Isn’t this consumer fraud?

• 
  Uptimus (@UptimusApp) reported 25 minutes ago

  Update 08:25 UTC — giffgaff reports: giffgaff's status page published a new incident update.