Giffgaff outages and service status in Colwyn Bay, Wales

Problems in the last 24 hours in Colwyn Bay, Wales

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Colwyn Bay, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Uptimus (@UptimusApp) reported 5 minutes ago

  Update 08:51 UTC — giffgaff reports: giffgaff's status page published a new incident update.

• 
  samuel blanchard (@samuelb06214426) reported 5 minutes ago

  @giffgaff HELLO. MY NEPHEW ANDREW PROUT A CUSTOMER OF YOURS HAS GONE MISSING. HIS PHONE NUMBER IS 0775265322 HIS PHONE IS BROKEN IS THERE ANY OTHER WAY HE CAN BE CONTACTED. WE'RE OBVIOUSLY VERY WORRIED

• 
  giffgaff (@giffgaff) reported 8 minutes ago

  @ClaireFarley71 Oh dear, Claire. When ordering a SIM you can choose a free SIM or pre-purchase your first plan, but no further payments will be taken until the SIM is activated on the account after you receive it. Can you send us a DM, we can advise on where best to get support - giffgaff Hannah

• 
  MRP (@MRP_YT) reported 10 minutes ago

  @giffgaff Web based only ? How convenient. After lengthy email chain with David, received email from Aoife. Telling me that it can't help. WHAT? Are you actually care about customer requests?

• 
  Kevin Durham ✝️ 🕎 🇺🇦 🇮🇱 (@KevinDurham321) reported 10 minutes ago

  @Iromg Vodafone are expensive and they have the worst reception. Giffgaff use 02, and they're cheap and reliable.

• 
  giffgaff (@giffgaff) reported 11 minutes ago

  @SpongboobSpants No problem. Take care - giffgaff Hannah

• 
  Stevio (@Rothbury01669) reported 16 minutes ago

  @JohnTillUK @O2 @Mozilliondotcom I was with EE over 18 years (from the Orange days). When they were bought by BT their renentions deals went up the spout and they wanted £60/month for a new iPhone 13 and that was at a discount. So I requested a PAC code on the website and bought my phone direct from Apple for £36/month over 2 years I moved to Giffgaff (which is 02 but been fine for me). Within an hour of the PAC request a guy from EE phoned me and said, why are you leaving after all these years ..... told him why and he said, we can offer it for £50. I said too late. Even with a £10/month sim deal on Giffgaff it was still cheaper and I never went back and I am still with Giffgaff 5 years later My friend works for Three and he said that legacy customer leaving is a red line for the companies because once you go, you'll never come back and they also know that once the customer discovers they can buy the phone direct from the manufacturer with 24 month 0% terms, it's the end of the line for the working model

• 
  Blair James Lennon (@blairlennon) reported 17 minutes ago

  @giffgaff Yeah with a link to a bot that doesn't work I'm trying to get a refund because you have taken now £7 out of my Giffgaff account for nothing usage still all at 0 for calls texts and data get that money refund now

• 
  kelly (@purple_dragon25) reported 22 minutes ago

  @giffgaff Thing is it's not sorted, the app doesn't work.

• 
  giffgaff (@giffgaff) reported 24 minutes ago

  @satoshi49192836 Hi there. Please send us a private message if you need help on knowing how to reply to the email or how to contact an agent appropriately. - giffgaff Gavin