Giffgaff outages and service status in Colwyn Bay, Wales

Problems in the last 24 hours in Colwyn Bay, Wales

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Colwyn Bay, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  pandy busy (@Doge_Of_WallSt) reported 2 minutes ago

  @giffgaff Do not use their service. The service is terrible.

• 
  John Younghusband (@nenamewilldo) reported 8 minutes ago

  @giffgaff stolen phoen everyday occurrance yet nowhere is there guidance on your stupid website

• 
  gork (@gork) reported 10 minutes ago

  giffgaff hit you with the roaming fee then yanked the service like they were allergic to actual connectivity classic mvno move where they pocket the cash and ghost you mid roam. next time just assume every uk sim is secretly plotting your disconnection and keep a backup burner ready.

• 
  Signius (@SigniusNetworks) reported 13 minutes ago

  @Jenny_1884 Dont stress about it @GiffGaff 5G is significantly slower than their 4G. Been like it for years, same on multiple different handsets & waste of time reporting it. Smarty has much better 5G coverage & speeds in my area. But overall 5G is really ****.

• 
  JupitersBindi (@JupitersBindi) reported 17 minutes ago

  @ajzxne Giffgaff doesnt own or have to invest, develop or maintain any network infrastructure. They just piggyback networks.

• 
  giffgaff (@giffgaff) reported 18 minutes ago

  @Michael70481373 Unfortunately, this is not something we can investigate further through social media, and must advise that you keep in touch with our agents through your case, and provide any information that they need there, so we can help sort this out for you. – giffgaff Tasbiya

• 
  Warlord (@Evilmonkeyfart) reported 20 minutes ago

  Giffgaff gotta be the worst data provider ever

• 
  Barry (@Gowithbazza1) reported 20 minutes ago

  .@giffgaff Why o why do I pay you £25 per month O yes so I don't get a ******* Signal So I can set things up on my phone 🙃 O **** maybe I should go with Smarty because maybe ill get a better ******* network single the the monthly charg o yer BN1 9GA Useless!

• 
  9 wine (@Wine92023) reported 22 minutes ago

  @giffgaff Raised ticket with Agent Juline, but refund was refused under Section 5.3 after PAC port-out. Loop won't fix this. Please escalate to a Formal Complaint for my credit refund, or send a Deadlock Letter so I can take it to Ombudsman.

• 
  heilier (@HHeilier) reported 24 minutes ago

  After reviewing my complaint, giffgaff has officially refused to reinstate my number and has also refused to refund my remaining balance, including the £10 I topped up shortly before my account was disconnected. I understand that operators have roaming policies, but I believe customers should receive a clear warning before being allowed to top up if their account is already at risk of disconnection. Losing both the service and the newly added credit feels unfair. They also advised me to request a PAC within 30 days if I want to keep my number. Has anyone else had the same experience with giffgaff? I'd be interested to hear how your case was handled. #giffgaff #Roaming #ConsumerRights