Giffgaff outages and service status in Brandon, England

Problems in the last 24 hours in Brandon, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Brandon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Colin MacRae 🇺🇦 (@colinmac7) reported 29 seconds ago

  @giffgaff I'm having major problems getting answers about my stolen handset. I've asked several specific questions, but the replies are generic and don't address the issues. How do I get this escalated to someone who can properly investigate and respond?

• 
  Baluster (@baluster57785) reported 42 seconds ago

  @giffgaff Never have I seen such an appalling system I wasted many hours the question was ,my SIM card hasn’t arrived ?you could not, would not and did not reply or deal with it , I have now cancelled .

• 
  LuciaLatinaGomez (@TheLuciaGomez) reported 4 minutes ago

  ugh! how did we all collectively as a society accepted companies in general becoming shittier and shittier while increasing prices? Trying to contact @giffgaff... no phone number, no agents .. Have to wait 24 hrs for a pos reply or "ask the community". WTF AM I PAYING FOR THEN?

• 
  JupitersBindi (@JupitersBindi) reported 7 minutes ago

  @ajzxne Giffgaff doesnt own or have to invest, develop or maintain any network infrastructure. They just piggyback networks.

• 
  kakarot (@kakarotx92) reported 11 minutes ago

  @giffgaff that is it. Had enpugh of your **** signal and slow service. Goodbye

• 
  Nathan Lubbock-Smith (@lubbocksmith) reported 12 minutes ago

  @giffgaff our network signal has deteriorated and can’t get signal or use 4g even though there is a little 4g. Can you help? I can’t see how to complain about network being down.

• 
  giffgaff (@giffgaff) reported 14 minutes ago

  @AmandaBald16694 Hi Amanda. Oh dear, that's not right. Please drop us a DM, so we can help. - giffgaff Tasbiya

• 
  G (@esnw33430) reported 18 minutes ago

  @valuemanmatt @O2 @Joff_L They decided its fair for you to pay through the nose so other "new customers" have a deal. Like many companies, there is no customer loyalty, they want the maximum money out of you for minimum service. Time to port your number to giffgaff, same o2 network and less money.

• 
  I L (@iluyimbazi) reported 20 minutes ago

  Hello @giffgaff how do I request a refund for my £12.64 unused credit? Number has been successfully ported to another provider this morning. Your chat not in the app was of no help. Can I speak to someone, please?

• 
  Jay Smith (Sonic/Dragonwolf) (@DragonWolf5589) reported 21 minutes ago

  @tescomobile Says no issues. The problem is it been going on for several months. Reported again for now. Just odd my friends on giffgaff and o2 never have issues and tesco uses the o2 network and I have to use their phone or switch an a pay as you go sim on different network for data