Giffgaff outages and service status in Brandon, England

Problems in the last 24 hours in Brandon, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Brandon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Benny the Fishe (@squidgyfishy) reported 3 minutes ago

  Hey @O2 I have a phone that's locked to your network but since I'm now on GiffGaff, I can't unlock it... What do I do?

• 
  zaf (@zaffyzak) reported 7 minutes ago

  What ******** is wrong with your network today????? @giffgaff

• 
  jake scrivens (@JakeMUFCSceptic) reported 9 minutes ago

  @giffgaff Perhaps you could tell me the category, sub category, and sub sub category that is closest to my issue. That might be 'helpful'. Something which customer support is supposed to be. Be better.

• 
  Sam Greenland (@SprocketEtQuill) reported 10 minutes ago

  @virginmedia Another Virgin Media engineer came out again to bury the cable from house to street. The cable is now in trunking over ground and the internet service was severed. You have said it will take yet another on-site engineer to fix the connection and left me without a connection for the week - until an engineer is available. You have, however, paid £100 towards the cost of the alternative internet provider. Your logic was £30 for data (on a #GiffGaff SIM card which I chose) and £70 for a dongle. I bought a £120 4G modem for external use that connects directly to my #Unifi switch on WAN2, bypassing your hub altogether and giving a connection back to my whole house rather than just one computer with a USB port. Given it's taken since November to bury this cable, I'm not convinced tomorrow's engineer will be able to fix the connection or bury the cable. We will see how the day unfolds. Your contact centre staff all aim to be very helpful, and your service (when it's working) does provide a decent connection most of the time, but your implementation is lacking.

• 
  giffgaff (@giffgaff) reported 10 minutes ago

  @JenniferOsl2013 Hi Jennifer. Oh, dear we understand how inconvenient that sounds. . Please send us a private message with a screenshot of the error you're having, so we can help you further. - giffgaff Gavin

• 
  Daniel Jupp (@DanielJupp38418) reported 12 minutes ago

  @giffgaff What a waste of time, guys don’t even bother they just send you a pre typed message telling you their signal is fine despite all wee people moaning about it, but yeah it’s fine sure sure

• 
  capellarec (@Capellarec) reported 13 minutes ago

  @giffgaff is there a phone outage in Cambridge? Data working but can't connect phone service

• 
  Keemo🃏 (@keemonade) reported 17 minutes ago

  @starvingTWOman giffgaff is *** ngl never heard anything good about them

• 
  AM (@itsmeitsmeandy) reported 23 minutes ago

  @giffgaff still waiting no engineer appointment ask for that useless link i cant even send message, blocks me with a ticket issued message, no customer service is a big red flag but inspite of that will give you 1 week i hear nothing i shall go elsewhere who knows maybe stick with @bt_uk

• 
  Woody Knows (@Woody3704) reported 23 minutes ago

  @crip72012 @hewantswealth I had O2 for a long time and it was fine for work and making calls Until I needed an actual good network with consistent uptime and no 300 ping when I'm playing online games. Giffgaff runs smoother. For what I use it for anyway. That 6 quid extra is honestly whatever.