Giffgaff outages and service status in Braintree, England

Problems in the last 24 hours in Braintree, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Braintree, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Colin MacRae 🇺🇦 (@colinmac7) reported 4 minutes ago

  @giffgaff I'm having major problems getting answers about my stolen handset. I've asked several specific questions, but the replies are generic and don't address the issues. How do I get this escalated to someone who can properly investigate and respond?

• 
  netmonkey (@WingedNetMonkey) reported 7 minutes ago

  @MoistKritikal51 @TheNorfolkLion I managed to get a 256gb pixel 10a from giffgaff for £400 + £10 rolling monthly contract which I will cancel. Sold out at the minute. Not sure when they will be getting them back in stock but may be worth keeping a check on their site if you live in the UK.

• 
  Benny the Fishe (@squidgyfishy) reported 9 minutes ago

  Hey @O2 I have a phone that's locked to your network but since I'm now on GiffGaff, I can't unlock it... What do I do?

• 
  Emily Lay (@emsywemsy10) reported 13 minutes ago

  @giffgaff The call number says there is an issue and doesn’t work. And the number to text isn’t working either.

• 
  Emily gregory (@emilygreg22) reported 16 minutes ago

  @andysyers98 @giffgaff Wow what an awful attitude you have, by the look of your X account you are a landscaper imagine a customer talking to you like that, I bet you wouldn’t appreciate it.

• 
  Rob Osbourne (@osbourne71240) reported 18 minutes ago

  @giffgaff I come to the conclusion that that giffgaff is just crap network got 3 bars 5g and active goodie bag and no Internet. #giffgaff is 💩

• 
  kazzie (@kazzie222) reported 19 minutes ago

  @giffgaff Can I have an update on my service please I still after several week have no service , I will have to consider changing to another network provider if not sorted soon

• 
  Sam Greenland (@SprocketEtQuill) reported 21 minutes ago

  @virginmedia Another Virgin Media engineer came out again to bury the cable from house to street. The cable is now in trunking over ground and the internet service was severed. You have said it will take yet another on-site engineer to fix the connection and left me without a connection for the week - until an engineer is available. You have, however, paid £100 towards the cost of the alternative internet provider. Your logic was £30 for data (on a #GiffGaff SIM card which I chose) and £70 for a dongle. I bought a £120 4G modem for external use that connects directly to my #Unifi switch on WAN2, bypassing your hub altogether and giving a connection back to my whole house rather than just one computer with a USB port. Given it's taken since November to bury this cable, I'm not convinced tomorrow's engineer will be able to fix the connection or bury the cable. We will see how the day unfolds. Your contact centre staff all aim to be very helpful, and your service (when it's working) does provide a decent connection most of the time, but your implementation is lacking.

• 
  gökhan 🇲🇰 🇧🇬 (@gokhansanirimm) reported 23 minutes ago

  @giffgaff Hello. I have a problem. I have about £150 in my account, but PayPal is banned in my country. What can we do about this? I don’t want my money to be lost.

• 
  ? (@aricolonthree) reported 23 minutes ago

  @BigJohnson104 respect giffgaff wtf