Giffgaff outages and service status in Banchory, Scotland

Problems in the last 24 hours in Banchory, Scotland

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Banchory, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  kelly (@purple_dragon25) reported 8 minutes ago

  @giffgaff Thing is it's not sorted, the app doesn't work.

• 
  Anna Hanchard (@AnnaHanchard) reported 10 minutes ago

  @giffgaff Could you please tell me why mine & daughters phones are constantly switching to emergency calls only? Also phones keep trying to connect to 5g which we don't have here - TA20 3SZ. My phone right now has 5 and award arrow. There doesn't appear to be any mast problem.

• 
  Bobo Li (@Jushbo779) reported 13 minutes ago

  giffgaff: “We’re different from traditional mobile networks.” They weren’t joking. Most networks take your money and provide a service. giffgaff apparently takes your money and provides a lesson in reading the Fair Usage Policy. Truly innovative. 👏🇬🇧

• 
  Shark peppers (@yhm505037470433) reported 16 minutes ago

  @giffgaff Listen, you have no right to disconnect my service. I’m a legitimate user currently residing in China long‑term. Blocking my card will cause me serious trouble!

• 
  kay (@kkpclear) reported 16 minutes ago

  @giffgaff shittest network in the UK customer support agents are robots too

• 
  Ari 🦭 (@goodphealings) reported 17 minutes ago

  @elizaisonfire It was a promotion for Giffgaff. They did a campaign where you could hire 1 of 13 "tools" and if you used it in a video you would get free cell service for a year and a chance to win money. Anyone could enter. Dan choosing the gimp of all the tools was just... him being dinof.

• 
  giffgaff (@giffgaff) reported 19 minutes ago

  @mattyatty1204 Hi Matt. We understand how frustrating this is. Complaint resolutions can take up to 5 days, but if it's been longer than that, please send us a private message with your case number and we'll pass it on to the relevant team for review. - giffgaff Gavin

• 
  giffgaff (@giffgaff) reported 20 minutes ago

  @LumosZhang26297 Hi there. Please send us a private message if you need help on knowing how to reply to the email or how to contact an agent appropriately. - giffgaff Gavin

• 
  MissBeautifulEyes (@ArsenalNHSWork) reported 23 minutes ago

  @giffgaff what is going on with the signal especially the 4g signal in my area of Great Yarmouth?? I can’t make calls and when I go out I can’t get a signal anywhere in town or along the seafront??

• 
  giffgaff (@giffgaff) reported 24 minutes ago

  @94bellababy123 Hi there. Oh dear, we understand that's frustrating. Especially when he was likely looking forward to it. Please advise him to report this to an agent via his account or via his delivery info link, and they will help him with this. - giffgaff Gavin