Giffgaff outages and service status in Banchory, Scotland

Problems in the last 24 hours in Banchory, Scotland

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Banchory, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Searán (@shaxmack) reported 3 minutes ago

  My partner has had phone stolen and doesn't remember any login details and he cannot get codes text to him Any suggestions @giffgaff

• 
  John Aitken (@johnait72020789) reported 7 minutes ago

  @giffgaff my bank account the other day was hacked but the bank stopped it so my account is blocked until I get my new card. My month payment hasn’t gone through because of this issue

• 
  kelly (@purple_dragon25) reported 10 minutes ago

  @giffgaff Thing is it's not sorted, the app doesn't work.

• 
  Rhoda (@UkRhoda) reported 10 minutes ago

  @giffgaff How can a “service” company run with zero customer service/help and no phone number? What nonsense! Scammers!

• 
  Steve (@alpherah) reported 12 minutes ago

  @giffgaff They did. They said they can’t deal with device issues and to try using live chat. Which prompts me back to using the form. Endless cycle

• 
  Shoukat Ali Kharal (@ShoukatAliKhar2) reported 13 minutes ago

  @O2 @giffgaff I kindly request you not to deactivate my SIM +44 7935 828383. I’m currently in Pakistan, but this UK number is very important to me because several of my official accounts are linked to it. Please help me keep the number active. I would really appreciate your suppo

• 
  Leila - レイラ (@twistedhumanoid) reported 14 minutes ago

  @giffgaff I have done. The fact that your customer service takes so long in this day and age is actually an outrage. The last time I experienced customer service like this was in the early 2000s.

• 
  peter wilson (@wilsonpeter48) reported 16 minutes ago

  From you and you don't help you just want my money well I am not renewing my contract in November 1 and put in a non contract SIM of my choice. It's your fault for bloody awful service. Your good at taking my money. I may have to choose voxi on signal results or Giffgaff depends

• 
  opaline (@CokenOlivesV3) reported 18 minutes ago

  @7armer @lateantique @Gio45ive Mobile Virtual Network Operator. A network with no (or almost no) physical infrastructure that piggybacks off of another network. Giffgaff and Sky Mobile are on the O2 network. VOXI and Lebara are on the Vodafone network.

• 
  Andy Roberts (@artfulalchemy_) reported 20 minutes ago

  @AvonandsomerRob I think there’s a fine line these days between PAYG and rolling contract. For instance is a Giffgaff sim registered in your name and set to auto top up from your bank every month truly PAYG or is it really a rolling contract ? The interesting figures would relate to the amount of PAYG sims that are not registered to a legitimate name and topped up via voucher paid for by cash. While I am sure the above does not automatically mean questionable usage if you could combine that data with number of sims that appear on the network and drop of after a few weeks, maybe a month or so never to be seen again you may have some indication of criminal usage.