Giffgaff outages and service status in Banchory, Scotland

Problems in the last 24 hours in Banchory, Scotland

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Banchory, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alex Wheatley (@thealexbear) reported 4 minutes ago

  @TomTalksCars @O2 I agree. Im on giffgaff which uses o2. Signal is shocking in many places.

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  Shark peppers (@yhm505037470433) reported 13 minutes ago

  @giffgaff I would like to make it clear again that I have already contacted you by email, but I have not received any response from your side. You can also send me a direct message (DM) to resolve this issue.

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  KnowYourSelf (@kindanew) reported 15 minutes ago

  @ajzxne Outsourced still means they have to be paid for. We do not know what the arrangement O2 has with Giffgaff for renting network capacity but there are probably options which can be added and removed. Different virtual operators might choose different options.

• 
  Stevio (@Rothbury01669) reported 22 minutes ago

  @JohnTillUK @O2 @Mozilliondotcom I was with EE over 18 years (from the Orange days). When they were bought by BT their renentions deals went up the spout and they wanted £60/month for a new iPhone 13 and that was at a discount. So I requested a PAC code on the website and bought my phone direct from Apple for £36/month over 2 years I moved to Giffgaff (which is 02 but been fine for me). Within an hour of the PAC request a guy from EE phoned me and said, why are you leaving after all these years ..... told him why and he said, we can offer it for £50. I said too late. Even with a £10/month sim deal on Giffgaff it was still cheaper and I never went back and I am still with Giffgaff 5 years later My friend works for Three and he said that legacy customer leaving is a red line for the companies because once you go, you'll never come back and they also know that once the customer discovers they can buy the phone direct from the manufacturer with 24 month 0% terms, it's the end of the line for the working model

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  Quintessentially (@Hesketh_CW) reported 22 minutes ago

  @dcuthbert @Cliffinkent O2, VF, Giffgaff? Which is which you ******* idiot. Try a decent network provider for a start

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  Steve (@alpherah) reported 23 minutes ago

  @giffgaff They did. They said they can’t deal with device issues and to try using live chat. Which prompts me back to using the form. Endless cycle

• 
  global thinktank hq (@lott1emusic) reported 26 minutes ago

  @giffgaff help me I have 2 bars signal and nothing works

• 
  Snake Konginchrist (@SnakeKongin) reported 27 minutes ago

  giffgaff just dropped the "we're disconnecting your service" email on me. Usage pattern suggests long-term use outside the UK → instant ban. No appeal. No proper refund process mentioned. Just "final position." Really makes you feel valued as a customer.

• 
  Simon (@Simonli127) reported 28 minutes ago

  Dear Ofcom Complaints Team, ​I activated and topped up my account on 13 July. Although I have not been using the service outside the UK for an extended period, giffgaff used an undisclosed restriction to disconnect my service and refused my refund.@giffgaff @Ofcom

• 
  Diablo (@ARRelectech) reported 31 minutes ago

  Your service is absolutely appalling where I live. Sent proof of another SIM working in my phone yet I still have to buy another giffgaff SIM and try that??? @giffgaff