Giffgaff outages and service status in Banchory, Scotland

Problems in the last 24 hours in Banchory, Scotland

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Banchory, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GAZ BE ROTTEN (@WillmerGA) reported 5 minutes ago

  @giffgaff @william15613095 Can you lot at Giff Gaff look into and consider setting up a.giff gaf office in Leeds. That way you can support customers there and in its surrounding areas?

• 
  jo (@scjott57) reported 5 minutes ago

  @giffgaff my daughter accidentally clicked on the contract package when selecting an earlier monthly plan as she had run out if data. How do I check if its gone through and if so how do I cancel?

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  Graham Joyce 🏴󠁧󠁢󠁳󠁣󠁴󠁿🦋 (@g_joyce) reported 7 minutes ago

  @giffgaff why can’t I make a phone call from Edinburgh? Every time I try to call someone, the network drops out.

• 
  I L (@iluyimbazi) reported 8 minutes ago

  Hello @giffgaff how do I request a refund for my £12.64 unused credit? Number has been successfully ported to another provider this morning. Your chat not in the app was of no help. Can I speak to someone, please?

• 
  Paul V.. .EST 1970'S, Bethnal Green, East London.. (@paulveness1974) reported 12 minutes ago from Brundall, England

  @virginmedia The last 3 days have been poor from virgin media with my postcode area.. Hours without WiFi, TV or Broadband.. Absolute disgraceful really.. Not helped that my @giffgaff mobile is non exsitant in my area too.. Shocking in this day and age too..

• 
  🇯🇲 ********** VanCarthen 🇯🇲 (@JVanCarthen) reported 16 minutes ago

  I’ll never ******* forget when I first moved her and my dad took me to get a plan (I had my own device) I couldn’t believe it. Going from £15 a month unlimited everything on GiffGaff to $120 with Telus literally brought tears to my eyes.

• 
  giffgaff (@giffgaff) reported 17 minutes ago

  @Kari_Casanova29 We do not have access to accounts or cases via social media Karina. If you reply to the agents via your case, they will get back in touch as quickly as they can to help further - giffgaff Jade

• 
  Millen (@singhmillen) reported 20 minutes ago

  @giffgaff network 4-5g issues not working at all or at very very slow speeds in derry. Any reason or when it will be fixed

• 
  PhilC (@gibberingphil) reported 22 minutes ago

  @Mattisamazing33 Just check that any of the virtual networks you use have a decent signal where you are, and/or allow WiFi calling. I originally went with giffgaff when I retired, who are great to deal with, but use the O2 network which only works in our back bedroom.

• 
  Simon Howard (@essjayaitch) reported 22 minutes ago

  @AndrewRangerMP I just read your report on mobile coverage in Wrexham. Are you aware that Tesco and Giffgaff both use the O2 network and therefore their performance should be no different? Also, Three and Vodafone customers can now use each others network since they were merged