Giffgaff Outage Report in Andover, Hampshire, England
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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Problems in the last 24 hours in Andover, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Giffgaff users through our website.
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Phone (39%)
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Wi-fi (24%)
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Internet (23%)
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Total Blackout (12%)
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E-mail (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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giffgaff | The mobile network run by you
(@giffgaff) reported
@BobPrydderch Just select the categories closest to your issue and you can fill in the comment box at the end, and your case will be directed to the correct team - giffgaff Nicole
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Bob Prydderch
(@BobPrydderch) reported
@giffgaff But I am going to let everyone know Nicole, your agent has just informed me “ giffgaff does not guarantee 100% service” so I have asked the agent how much service does giffgaff guarantee? 1% ? 40% ? I am entitled to a “ quality of service” no service is not a quality of service.
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TJLincs
(@TJLincolnshire) reported
@hblx My partner has Giffgaff on O2 and that was mostly awful
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Bob Prydderch
(@BobPrydderch) reported
@giffgaff Nicole, your agent advised me of what I have said above. I have paid giffgaff for 2 month service, giffgaff can’t provide that service but will not compensate me for “ no service”
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Bob Prydderch
(@BobPrydderch) reported
@giffgaff So. I have paid for 30 days service. You can’t provide that service but you will not compensate me for no service? Is that correct?
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giffgaff | The mobile network run by you
(@giffgaff) reported
@BobPrydderch We understand how frustrating this is Bob. Once the mast is back up and running, if you can get in contact with an agent through your account they may be able to help you further with this - giffgaff Nicole
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Bob Prydderch
(@BobPrydderch) reported
@benno44775 @giffgaff Giffgaff have just reimbursed me for lack of service, so, I was right! Wasn’t I? You are entitled to reimbursement for lack of service. Shhhhh….
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David Thomas
(@DavidTh55952799) reported
@giffgaff wasn't confusing when I first applied for the Giffgaff SIM deal. I chose a MB deal and goodie bag for £10 a month. I've had a look at the goodbag deal since raising this problem and know another £10 has left my account. So in two days £30 has left my account. I didn't confirm it
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benno44775
(@benno44775) reported
@BobPrydderch @giffgaff Unfortunately no company offers 100% service, even your own bank or broadband company. When it comes to telecommunications it can never be 100% guaranteed but mast issues, limiting network speeds at congested times, coverage in your town/city etc
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Bob Prydderch
(@BobPrydderch) reported
@benno44775 @giffgaff That is a load of crap. Law states you are entitled to a quality of service, no service is not a quality of service, it is what it says, no service. 0% service is no service. If you buy a product and the vendor says “ we have got no product” is that a service? Period!