Giffgaff outages and service status in Andover, England

Problems in the last 24 hours in Andover, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Andover, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  kazzie (@kazzie222) reported 5 minutes ago

  Hi @giffgaff can you send me the instructions of how to get a refund from my account credit , unfortunately due to your service not being available to me due a faulty mast I’ve had to change provider , shame because up until then the service was good

• 
  Phoebe (@PhoebsBo) reported 5 minutes ago

  @MartinSLewis I’m with GiffGaff who use the O2 network, and I didn’t receive the emergency alert. I have an iPhone 7, currently running iOS 15.7.3, and I have the extreme and severe emergency alerts switched on in my settings/notifications.

• 
  Natalya Dell (@natalyadell) reported 7 minutes ago

  @helenvecht @rogermerriman Three seem to have cocked up by lots of people on their network not getting it. I've seen QTs suggesting other networks repeatedly broadcast the alert (as per spec) and Three didn't... I was on GiffGaff and Three, dual sims, so could have been either which got it.

• 
  Mary Noonan (@MaryHawk90908) reported 10 minutes ago

  @itvMLshow Hello Martin, after one of your shows I took advice on changing my mobile service provider from 02/virgin media to Giffgaff, sadly I didn't check the end date and landed up paying £107 as I was 10 days early.Just a warning to others!

• 
  Dirk Bruere (@DirkBruere) reported 12 minutes ago

  @dshensmith @ThreeUK I use giffgaff Zero problems

• 
  ***** Acasa (@guidoacasa) reported 16 minutes ago

  @SatanicTaxi @giffgaff @EE For the information of others. No extra help to me having a Giffgaff second sim because my main one is O2.

• 
  Daniel Jupp (@DanielJupp38418) reported 19 minutes ago

  @giffgaff What a waste of time, guys don’t even bother they just send you a pre typed message telling you their signal is fine despite all wee people moaning about it, but yeah it’s fine sure sure

• 
  AnnaJoe (@AnnaJoe2022) reported 19 minutes ago

  @mrdanwalker Nothing, no alert received, 4G phone, switched on, 02 network (GiffGaff)

• 
  Stephane (@ptitstef1) reported 20 minutes ago

  @giffgaff Hi, any explanation why Jersey is not included in your goody bags/roaming ? I'm there for the weekend and it doesn't work. My partner on O2 (Giffgaff uses its network) and it's included. Thx

• 
  Greg Sully (@PhattGreg) reported 23 minutes ago

  @gingerninja1974 @giffgaff It appears it’s the set up of the phone. Which for a emergency alert seems to be failing! You can only receve it if you enable the function in settings, you can only get it if your using a 4G of 5G signal. Not well thought out plan at all!