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Giffgaff

Giffgaff outages and service status in Andover, England

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  • Giffgaff generated 0 outage signals in the last 24 hours around Andover, including 0 direct reports.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Andover, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Andover, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • ifastcc
    ifastcc (@ifastcc) reported

    **** giffgaff. They shut down my account and kept my £30 balance. How is this not robbery? @giffgaff @CommsOmbudsman @Ofcom

  • SITINHELLWITHU_
    Aly&AJ Shady Facts (@SITINHELLWITHU_) reported

    @mythical_kat The uk isn’t real what do you mean a cell service provider is called giffgaff 😭

  • hungxuto110236
    伐无道！ (@hungxuto110236) reported

    @giffgaff giffgaffIf you are not providing the service, please refund my prepaid amount. Thank you.

  • CokenOlivesV3
    opaline (@CokenOlivesV3) reported

    @7armer @lateantique @Gio45ive Mobile Virtual Network Operator. A network with no (or almost no) physical infrastructure that piggybacks off of another network. Giffgaff and Sky Mobile are on the O2 network. VOXI and Lebara are on the Vodafone network.

  • _DundeePerfect_
    A.Brown (@_DundeePerfect_) reported

    @MaryKenny4 The only time you get contacted by say giffgaff as an example is when have not topped a number for so long and even then they don't phone, they'll text or email. To prevent Junk Calls, never give your main number to anyone other than F&F, Dr, Bank, Work/School, or get 2sim phone

  • fergus_kiely
    Fergus Kiely (@fergus_kiely) reported

    Raised a complaint with GiffGaff - still no reply??!!

  • _imey
    svengali (@_imey) reported

    @DanNeidle I've had the same SIM-only rolling monthly deal from Giffgaff for 10 years. I've always paid £10 for it. My £10 now gets me as much 5G as I've ever needed. I've never run out of data. I think this data reflects the British consumer's obsession with buying phones through contracts. Unless I've got this wrong, and this chart is showing data-only.

  • giffgaff
    giffgaff (@giffgaff) reported

    @JBR___ Hi JBR. We appreciate that this is frustrating. When dealing with the HelpBot you need to ensure to follow the prompts and reply fully, or else the bot will be unable to identify your issue and be unable to connect you to an agent - giffgaff Hannah

  • Simonli127
    Simon (@Simonli127) reported

    @giffgaff @Ofcom giffgaff never clearly informed customers of any specific time limit, such as 14 days or 30 days. This practice is completely misleading and appears to be a deliberate attempt to take advantage of consumers, amounting to unfair practice/consumer fraud.@Ofcom

  • alpherah
    Steve (@alpherah) reported

    @giffgaff @giffgaff we tried this it says chat isn’t available and to submit a web form which we did. The service has been pretty shocking so far however. Don’t you guys test the phones?! Apple diagnostics can be run self service these days so there isn’t really an excuse