Giffgaff

Giffgaff Outage Report in Andover, Hampshire, England

Problems detected

Users are reporting problems related to: phone, wi-fi and internet.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Andover, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Andover, Hampshire, England 03/27/2026 11:55

March 27: Problems at Giffgaff

Giffgaff is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Phone (37%)

    Phone (37%)

  2. Wi-fi (25%)

    Wi-fi (25%)

  3. Internet (22%)

    Internet (22%)

  4. Total Blackout (14%)

    Total Blackout (14%)

  5. E-mail (2%)

    E-mail (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • michaelocyoung Michael Young (@michaelocyoung) reported

    Hello @giffgaff A friend who is on a rival network (but one which also uses O2 infrastructure) has had EU roaming charges implemented. Can you confirm that you are going to continue not charging for EU+Norway roaming - at least until July?

  • stephaniedk96 Stephanie Kelley (@stephaniedk96) reported

    @scriblerian I always did this in reverse—PAYG in the UK (bc giffgaff was cheap, like £8/mo) & paused my US Verizon plan for months at a time, so I could keep the number/have service when here. Maybe there are cheaper US PAYG plans now though?

  • markkitchen5 mark kitchen (@markkitchen5) reported

    @giffgaff 24 hours for a reply when realistically a quick phonecall could sort it. I mean a telecoms company that has no customer service number???? Sounds iffy from the get go

  • markkitchen5 mark kitchen (@markkitchen5) reported

    @giffgaff Is it out of the realms of possibility to have someone call me just to put this issue to bed i mean it has been 4 months or is that not quite long enough

  • tania_nexust tania_nexust (@tania_nexust) reported

    @FelicityCloake @O2 Have you looked at Giffgaff? V reasonable costs, and I've been a customer for years with no issues (one tiny outage in service in all that time)

  • markkitchen5 mark kitchen (@markkitchen5) reported

    @giffgaff Which is great if your service worked but for me it hasnt and this setup of customer services is not ideal as it takes forever to get a reply. When in reality a 10 min phonecall would probably sort it in one go!

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @markkitchen5 We are an online only mobile network, meaning we do not have a customer service number, Mark. If you've contacted our agents through your account, please pass along your case reference number via DM, so we can chase this up with the team for you - giffgaff Jade

  • markkitchen5 mark kitchen (@markkitchen5) reported

    @giffgaff [incident # 220516-001140]

  • GaryPWils1 Gary Wilson 🏳️‍🌈🇬🇧🇺🇦 (@GaryPWils1) reported

    @Sammyjoagain I pay £12 a month for phone with GiffGaff, never use my entitlement. £50 a month for water??? Really???? 3 person household, 3 dogs, water the garden (large) £130 for 6 months!!!

  • kitchenfaff Debbie (@kitchenfaff) reported

    @FelicityCloake @O2 Try GiffGaff - I think they even use the O2 network and are very reliable