Giffgaff outages and service status in Dublin, Leinster

Problems in the last 24 hours in Dublin, Leinster

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Dublin, Leinster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  kelly (@purple_dragon25) reported 4 minutes ago

  @giffgaff The app was where I had the problem, I've managed to log in through my laptop and got topped up thankfully.

• 
  𝙰𝚞𝚜𝚝𝚎𝚗 𝙼𝚊𝚝𝚑𝚒𝚎𝚜𝚘𝚗 (@AustenMathieson) reported 7 minutes ago

  @EE @giffgaff you must be aware of the scam company OnTopUp that uses your credentials to scam customers. We’ve had to TWICE cancel fake accounts in our names which we NEVER signed up for & they’ve taken money from both our bank accounts every month even after cancellation! We will be seeking legal advice against them & unfortunately you too as they are part of your circle.

• 
  Searán (@shaxmack) reported 14 minutes ago

  My partner has had phone stolen and doesn't remember any login details and he cannot get codes text to him Any suggestions @giffgaff

• 
  giffgaff (@giffgaff) reported 17 minutes ago

  @hero52835 You can go to the 'Help' section, and then you should see an option to contact an agent - giffgaff Hannah

• 
  👑Tie Toll 👑 (@Sweetestapplezz) reported 18 minutes ago

  To be honest, since covid no self respecting person in London has used O2, or the other cheap one. We all use EE or GiffGaff, signal still **** but wayyy better 👌🏿

• 
  giffgaff (@giffgaff) reported 18 minutes ago

  @moaningminnie58 Hi there. Unfortunately we are online only so do not offer support over the phone. Can you please let us know what issue you're facing via direct message, and we can do our best to help get you support? - giffgaff Hannah

• 
  giffgaff (@giffgaff) reported 24 minutes ago

  @mattyatty1204 Hi Matt. We understand how frustrating this is. Complaint resolutions can take up to 5 days, but if it's been longer than that, please send us a private message with your case number and we'll pass it on to the relevant team for review. - giffgaff Gavin

• 
  Stevio (@Rothbury01669) reported 24 minutes ago

  @JohnTillUK @O2 @Mozilliondotcom I was with EE over 18 years (from the Orange days). When they were bought by BT their renentions deals went up the spout and they wanted £60/month for a new iPhone 13 and that was at a discount. So I requested a PAC code on the website and bought my phone direct from Apple for £36/month over 2 years I moved to Giffgaff (which is 02 but been fine for me). Within an hour of the PAC request a guy from EE phoned me and said, why are you leaving after all these years ..... told him why and he said, we can offer it for £50. I said too late. Even with a £10/month sim deal on Giffgaff it was still cheaper and I never went back and I am still with Giffgaff 5 years later My friend works for Three and he said that legacy customer leaving is a red line for the companies because once you go, you'll never come back and they also know that once the customer discovers they can buy the phone direct from the manufacturer with 24 month 0% terms, it's the end of the line for the working model

• 
  giffgaff (@giffgaff) reported 25 minutes ago

  @SpongboobSpants No problem. Take care - giffgaff Hannah

• 
  giffgaff (@giffgaff) reported 26 minutes ago

  @alpherah Hello Steve, Please advise your mother to contact our phone agents recommend via Chat, as they’re best placed to help. - giffgaff Ann