Giffgaff outages and service status in Ruardean, England

Problems in the last 24 hours in Ruardean, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Ruardean, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Searán (@shaxmack) reported 6 minutes ago

  My partner has had phone stolen and doesn't remember any login details and he cannot get codes text to him Any suggestions @giffgaff

• 
  Happy BTS Year⁷💜 (@Zeel_BTS) reported 6 minutes ago

  Why didn't I get the UK alert that the whole nation got? Does Giffgaff suck that bad?

• 
  Tyler ✨ (@tylerwilliamely) reported 7 minutes ago

  @giffgaff I’ve moved over to a eSIM but have no signal, phone calls or messages nor is my data working

• 
  Leila - レイラ (@twistedhumanoid) reported 9 minutes ago

  @giffgaff almost 24 hours on my SIM still does not work. I have emailed customer services and still nothing! In this day and age, surely you at least have agents on hand for live chat?!

• 
  Shoshanah Cohen (@sc2987) reported 10 minutes ago

  @bt_uk And if she were going to switch mobile providers, it would be to Giffgaff, as we're all with them. Not you. You should never be pushing extra services on people moving to a social tariff (or anyone, but especially those likely to be vulnerable).

• 
  Ryan Sael (@RyanSael) reported 11 minutes ago

  @robj3d3 @ThreeUK I switched to giffgaff before left and just use payg without monthly plan, never had a problem since. maybe try order a new sim via ukpostbox then forward to your current address, that might help.

• 
  Andy Roberts (@artfulalchemy_) reported 12 minutes ago

  @AvonandsomerRob I think there’s a fine line these days between PAYG and rolling contract. For instance is a Giffgaff sim registered in your name and set to auto top up from your bank every month truly PAYG or is it really a rolling contract ? The interesting figures would relate to the amount of PAYG sims that are not registered to a legitimate name and topped up via voucher paid for by cash. While I am sure the above does not automatically mean questionable usage if you could combine that data with number of sims that appear on the network and drop of after a few weeks, maybe a month or so never to be seen again you may have some indication of criminal usage.

• 
  Jo 🤍 (@Joa_Lipa) reported 13 minutes ago

  @giffgaff messaged your team to let them know the mast is still broke in my area and I still have no signal for calls or data use. I have been refunded in the past, now I’m being told to leave - we have several contracts with you and your customer service is usually much better?

• 
  kelly (@purple_dragon25) reported 14 minutes ago

  @giffgaff Thing is it's not sorted, the app doesn't work.

• 
  Diablo (@ARRelectech) reported 15 minutes ago

  Your service is absolutely appalling where I live. Sent proof of another SIM working in my phone yet I still have to buy another giffgaff SIM and try that??? @giffgaff