Giffgaff outages and service status in Ruardean, England

Problems in the last 24 hours in Ruardean, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Ruardean, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  giffgaff (@giffgaff) reported 6 minutes ago

  @Bozibozai We have our own support system through your account. Are you able to log into your account? - giffgaff Hannah

• 
  michael112411 (@Michael70481373) reported 6 minutes ago

  @giffgaff I have opened a ticket about this situation,you’re running out of my patience.I will think about other way to defend my rights,like make a complaint to Communications Ombudsman.

• 
  RealEyezRealise (@EyezRealise) reported 11 minutes ago

  @giffgaff @johnait72020789 Why do you have no customer service????? You told me to log into my account and top up to keep my phone number but I couldn't log into account because your website it broken.

• 
  Snake Konginchrist (@SnakeKongin) reported 12 minutes ago

  giffgaff just dropped the "we're disconnecting your service" email on me. Usage pattern suggests long-term use outside the UK → instant ban. No appeal. No proper refund process mentioned. Just "final position." Really makes you feel valued as a customer.

• 
  Olu’Mide (@oluwachiwizzy) reported 14 minutes ago

  @NurseBholino Giffgaff worst for here

• 
  giffgaff (@giffgaff) reported 15 minutes ago

  @alpherah Hello Steve, Please advise your mother to contact our phone agents recommend via Chat, as they’re best placed to help. - giffgaff Ann

• 
  giffgaff (@giffgaff) reported 15 minutes ago

  @moaningminnie58 Hi there. Unfortunately we are online only so do not offer support over the phone. Can you please let us know what issue you're facing via direct message, and we can do our best to help get you support? - giffgaff Hannah

• 
  I L (@iluyimbazi) reported 18 minutes ago

  Hello @giffgaff how do I request a refund for my £12.64 unused credit? Number has been successfully ported to another provider this morning. Your chat not in the app was of no help. Can I speak to someone, please?

• 
  Jo 🤍 (@Joa_Lipa) reported 23 minutes ago

  @giffgaff messaged your team to let them know the mast is still broke in my area and I still have no signal for calls or data use. I have been refunded in the past, now I’m being told to leave - we have several contracts with you and your customer service is usually much better?

• 
  Pac Amaru Shakur (@Tupac_19961996) reported 26 minutes ago

  @instablog9ja I have unlimited data with giffgaff uk network and I pay £15 every month through direct debit and i connected my smart tv 📺 my laptop 💻 my other gadgets using this unlimited data 📈 with hotspots connect etc this guy is talkin nonsense wtf he’s a criminal smh