Giffgaff outages and service status in Ruardean, England

Problems in the last 24 hours in Ruardean, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Ruardean, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anna Hanchard (@AnnaHanchard) reported 4 minutes ago

  @giffgaff Could you please tell me why mine & daughters phones are constantly switching to emergency calls only? Also phones keep trying to connect to 5g which we don't have here - TA20 3SZ. My phone right now has 5 and award arrow. There doesn't appear to be any mast problem.

• 
  Josh Jackson (@IamJoshJackson) reported 4 minutes ago

  Hey @giffgaff I bought an eSIM with you nearly 48 hours ago. The eSIM still hasn’t activated and my contract with Vodafone is now expired… but you have ported my number over. So I have no data and can receive no calls. eSIM activation should be instant, at max, 24 hours. No option to call up or get an instant agent response. Any help? Yours truly, a man without a phone.

• 
  iovz (@iovz_null) reported 6 minutes ago

  @giffgaff Absolute scam company. DO NOT use giffgaff. They just mass-banned tens of thousands of overseas accounts (especially Chinese users) with zero warning. Long-term roaming? Suddenly “against terms”. Account terminated. Remaining balance? Gone. Referral rewards? Stolen. Customer service just copy-pastes the same ****** clause and tells you to **** off. These greedy parasites milked people for years with cheap UK numbers, then when it suited them they flipped the table, locked everyone out and kept the money. No refunds. No negotiation. Just pure theft dressed up as “policy”. giffgaff is not a mobile network. It’s a blackhole for your money. Once they decide you’re no longer profitable or convenient, they will destroy your number and pocket every last cent you prepaid. Stay ******** away. There are better options that don’t rob you the moment you stop being useful to them. Never trust this company. Never give them a single pound.

• 
  heilier (@HHeilier) reported 8 minutes ago

  After reviewing my complaint, giffgaff has officially refused to reinstate my number and has also refused to refund my remaining balance, including the £10 I topped up shortly before my account was disconnected. I understand that operators have roaming policies, but I believe customers should receive a clear warning before being allowed to top up if their account is already at risk of disconnection. Losing both the service and the newly added credit feels unfair. They also advised me to request a PAC within 30 days if I want to keep my number. Has anyone else had the same experience with giffgaff? I'd be interested to hear how your case was handled. #giffgaff #Roaming #ConsumerRights

• 
  Stevio (@Rothbury01669) reported 10 minutes ago

  @JohnTillUK @O2 @Mozilliondotcom I was with EE over 18 years (from the Orange days). When they were bought by BT their renentions deals went up the spout and they wanted £60/month for a new iPhone 13 and that was at a discount. So I requested a PAC code on the website and bought my phone direct from Apple for £36/month over 2 years I moved to Giffgaff (which is 02 but been fine for me). Within an hour of the PAC request a guy from EE phoned me and said, why are you leaving after all these years ..... told him why and he said, we can offer it for £50. I said too late. Even with a £10/month sim deal on Giffgaff it was still cheaper and I never went back and I am still with Giffgaff 5 years later My friend works for Three and he said that legacy customer leaving is a red line for the companies because once you go, you'll never come back and they also know that once the customer discovers they can buy the phone direct from the manufacturer with 24 month 0% terms, it's the end of the line for the working model

• 
  Lord Miles Spencer LLB (@lordspencer) reported 18 minutes ago

  @giffgaff How long to fix mast near SO17 ? Ive been without service for 27 HOURS now

• 
  smallest ferret🔫 (@marcoDuomo) reported 18 minutes ago

  @heroinechrist @entheziz Wtf is giffgaff

• 
  Jacob Smith (@Smit3930) reported 19 minutes ago

  @giffgaff so when are the mast issues in my area going to be fixed? Been like it for weeks now, if not months. Literally rode past every mast you operate from, no engineers on site near any of them on any of the days you claim "engineers are working on the problem as we speak"

• 
  GAZ BE ROTTEN (@WillmerGA) reported 19 minutes ago

  @giffgaff @william15613095 Can you lot at Giff Gaff look into and consider setting up a.giff gaf office in Leeds. That way you can support customers there and in its surrounding areas?

• 
  Patrick Reddy (@patrickjreddy) reported 20 minutes ago

  @dbcxptures Been with Giffgaff for ever. Never had an issue. Never had a price increase either.