Is HSBC down in Whitstable, Kent, England?
No problems detected
If you are having issues, please submit a report below.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Whitstable, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Whitstable and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
-
Mobile App (58%)
-
Login (20%)
-
Website (15%)
-
Transactions (5%)
-
Transfer (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
John Maddox
(@jpmaddox17) reported
30 mins and waiting still...I’ve wasted 50 mins trying to speak to an agent when you’ve written to me asking to call you urgently about a fraudulent payment and have now clearly stopped my online banking access! @HSBC_UK any chance of a phone being picked up?
-
richard jones
(@rukkajones) reported
@HSBC_UK do you have a customer support email for existing mortgage customers? I’ve been on hold for over an hour for the second day in a row.
-
Stuart Devons
(@stuartdevons) reported
My Kids opened @HSBC_UK accounts 6 weeks ago, since then the customer service has been Awful. They now want to close their accounts (& go elsewhere) but have to do this in person in a branch. Problem is, they are at school 9-4, Mon-Fri. The nearest branch opens 10-4 Mon-Fri!
-
Simon Vassallo
(@smvassallo) reported
@HSBC_UK I am ios rebooted and re-installed. Same issue. Is there a way to get the digital key generator separate from the main mobile banking app?
-
GP2711
(@GP27111) reported
@HSBC_UK @Stonewallhousin And will the same service be available to straight homeless people?
-
Shereen Casey
(@caseydadada) reported
@HSBC_UK been a customer for over 25 years, called today, first time in a long time as I normally just use my app (on hold for well over 15 mins), asked for advice and was basically told there is no team that can help me?!! Are you not my bank?????
-
Jai Mudhar
(@Jaimudhar) reported
Bye bye @HSBC_UK - your customer service has been so poor for so long. You don’t even respond to your complaints, I’m leaving now 👋🏽, arguably 10 years too late!
-
James Sangster
(@JamesSangster18) reported
@HSBC_UK Morning Stef. We live overseas and hoped to resolve this problem using your secure chat facility as opposed to the telephone (very expensive) hence my original question,what has become of the chat service?
-
James Sangster
(@JamesSangster18) reported
@HSBC_UK Hello LV. Tried your link just brought me to login page Benn there several times and chat window never appears. So back to my first question what has happened to the chat window
-
Sam Barton
(@sammykk83) reported
@HSBC_UK Thanks So can i just confirm the bank is not closing down completely ?