HSBC Outage Map
The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HSBC users affected:

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Life goes on eh !! 🇵🇸 (@pen_gwyn) reported
@Bounce_BackLoan @RishiSunak ..also been told that I can only apply for the options to delay payment on line but they wont give me any access to on line facilities to do this. Heard nothing since I told them I have cancelled my direct debit @HSBC_UK
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iamdinotwothree (@iamdinotwothree) reported
@HSBC_UK fix your app on iOS 15, you’re the only UK banking app that is not working on iOS15 public beta…
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Simon Heron (@siheron) reported
Hey @HSBC_UK - trying to call on the non-HSBC customer number that’s advertised on your website - automated voice asks for my sort code, card number or customer identification number, which I don’t have as I’m not a customer (but would like to be!)
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Sam Donovan (@sam_donovan) reported
@HSBC_UK hi, will having a new debit card issued in the intervening period for a refund affect tge refund? EBay refunding to a card that has now been replaced. Thanks for your help
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David_J_Bond (@David_J_Bond) reported
@paulafr68963440 Last proper bank manager I had was at a branch of @HSBC_UK in Cheshire in 2001. Great bloke who took a real interest in your plans, and genuinely wanted to help. He had total authority to action business/personal loans on the spot. 'Progress' has totally ruined that service.
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// J A S O N // (@jxson7_) reported
@HSBC_UK 1/2 @HSBC_UK thanks for your response, but please understand that there are a large portion of your client base that require banking as we are developers and can’t go to physical banks and require mobile access. Is there nothing that can be done from such a
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Japster (@Japster11) reported
@agrinick @HSBC_UK @HSBCUKBusiness All I wanted to do was speak to someone that understood me and my business, to give advise and hopefully some help, for which I've recieved none. Once I'm through this period I will be moving to a different bank.
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Craig Westwood (@craigwestwood72) reported
@ALockhart1976 @HSBC_UK @kg_beta Problem for the dev team. Got a user base on ios15 public beta that cannot bank online 😱😱😱😱😱😱😱
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Richard (@richardhandel1) reported
So disappointing. @HSBC_UK customer for 20 years and tried to open a new joint account today. Waited 3 hours only to be told my partner and I don't meet the criteria, even though we both have sole accounts! No explanation given. Time for a new bank with better customer service?!
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// J A S O N // (@jxson7_) reported
@HSBC_UK 2/2 large company to at least support its client base, considering all other major banking firms are able to support the transition and have ensured that banking apps work regardless of the platform. HSBC could at least be considerate towards this?
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Sam Baguley (@sambaguleyart) reported
@HSBC_UK going round in circles trying to set up the app on my new phone. Can't generate a security code to access my accounts online because I can't log in to the app without the code!! No help via website, no phone numbers given. So stressful 😫
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karol03300@interia.pl (@karol03300) reported
@Male_Karen69 @HSBC_UK @Stonewallhousin dear young person, first of all, I do not have to resort to quoting any religion, now the situation you are talking about is impossible from the definition point of view, the parents are primarily male and female from the point of view of biology and in the whole world of
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michael wilson (@bluedelta01) reported
@HSBC_UK @Stonewallhousin There is no reason for basic ******* or gay to be more vulnerable however when you move further along the scale you move into the realms of abnormality and people become unemployable and outcasts needing medical help.
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Tim (@shoottheducks) reported
@Male_Karen69 @HSBC_UK @Stonewallhousin There are all sorts of possible reasons, but I'd assert that basic banking is a useful support rope that every homeless person should have equal access to. Do you disagree with that?
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James L (@JL1690) reported
@HSBC_UK @Stonewallhousin Blocked. Why am I having this rammed down my throat