HSBC Outage Map
The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HSBC users affected:
Check Current Status
Transactions
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
wowsometime
(@wowsometime) reported
@HSBC_UK why UK HSBC bank hires only cheap staff from PHILIPPINES in PHILIPPINES to have access to UK data? staff that can not get simple English?
-
DANNY FINLAY
(@DANNYFINLAY3) reported
@HSBC_UK All of a sudden my debit card is not working contactless/pin - but I can use Apple Pay on my phone. Is there an issue with debit cards atm?
-
Barry
(@barrye928) reported
@HSBC_UK I've recently undergone a bad experience involving a scam. However, the staff at my branch have been immense. I'm now fully refunded with new card etc. They're support has been beyond what anyone could expect. HSBC is number one!
-
Rachel Morgan-Williams
(@MotherOfGrom) reported
@HSBC_UK I’m having a nightmare since getting a new phone and now no access to online banking as can’t generate a code on new app. Need to speak to someone.
-
Ian James Seale (Pureblood)
(@IanJamesSeale) reported
@NigelCecil1 @HSBC_UK Its a joke Nigel. I spoke to the today and my problem hadn't been passed to the IT team in the correct way. Shabby treatment. Don't they know I'm a Chuckabutty!
-
Joseph Garner
(@joecgarner) reported
@HSBC_UK Are you still having problems with your online banking? Still unable to access my business account this morning.
-
Naomi
(@NaomiCambs) reported
@HSBC_UK Hi, thanks for your reply. It was working yesterday morning then stopped working suddenly.
-
T Cell Stan Account
(@daveonhols2003) reported
Online payments failing with @HSBC_UK ... waiting 40 minutes for any help and nothing so far ...
-
Naomi Langford-Wood
(@NaomiLWood) reported
@MarkWhi69169436 @efgbricklayer @HSBC_UK Might I suggest you write to Lord Turner? Only a week ago he said that fraud is ‘slow murder’ speaking specifically of banks.
-
wowsometime
(@wowsometime) reported
@HSBC_UK yes, call paid PHILIPPINES based customer service, spent 120 minutes on the phone. The gov should be more interested in this bank!
-
Koyen Egwu
(@omokoyen1) reported
@HSBC_UK @HSBC_UK your app is down can’t do xfer
-
Adam Stone
(@Rokkster) reported
Do you have a @HSBC_UK business account? We bank with @santanderuk with most of our services purchased online via card, but since recent changes to the way card payments are handled (due to regulations) we've had no end of issues. Is it the same with HSBC?
-
Mark Dixon
(@dixonmark) reported
@HSBC_UK I can’t open the app. I don’t want to delete as it says I will lose data. Help…
-
Andy Fraser
(@andymfraser) reported
@HSBC_UK is anyone listening? RLS application made on 17th Feb an no-one has contacted me yet. Well over the 14 working days you state. Hours spent on the phone chasing and many emails. Losing faith , HELP ME PLEASE!!! @HSBC
-
T Cell Stan Account
(@daveonhols2003) reported
@HSBC_UK You dont need my name and postcode to tell me if your online payments are broken
Check Current Status