HSBC Outage Map
The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HSBC users affected:
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Transactions
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Laura Fell
(@Lauraefell) reported
@vectistwit @HSBC_UK That's disgusting customer service! I switched out from them years ago because of their customer service! Nothings changed I see!
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Ben Pinder
(@benpinder91) reported
@HSBC_UK How **** they are over an hour on hold on live chat no answer even tho the chat was accepted.
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George Yarrow
(@george_yarrow) reported
... given that @HSBC_UK has denied access to the business account from which it is owed (and from which it's been paid for many years). Move over Kafka. Might I suggest that the lads and lasses in @HSBC_UK Card Operations (as likely as much in the dark as me) get in touch ...
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Kerry
(@KerrySmotryska) reported
@HSBC_UK Shame you won't sort out my account even though I risk losing everything from YOUR error!
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Kerry
(@KerrySmotryska) reported
@Pinkmamfa1 @HSBC @HSBC_UK I know exactly how you feel. They are ruining my life by an error they made in 2013 and refuse to speak to me! Such a joke of a bank!
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.
(@hixvkii) reported
@HSBC_UK been on the phone line waiting for over ONE hour !! my issue is urgent this is shocking
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CanuckAbroad86
(@CanuckAbroad86) reported
@HSBC_UK Been trying to open a new joint account with my wife for over a year now without any success. We are both existing customers. Each time, phone or branch tells us something different. looking at closing all accounts due to this extremely poor service.
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Jones saviour
(@wizzywizy01) reported
@itspog @WellhayesWine @HSBC_UK Blockchain_solution on Instagram are license and the most trustworthy help desk for this issue,they help people retrieve in few hours.
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Patrick O'Gorman
(@itspog) reported
@WellhayesWine @HSBC_UK Been with them 40 years they have now suspended my account over a transaction I authorised in their app, thats me moving my money to another account that they have flagged as fraudulent, when I ring them I can't get past security so I am stuck with no access to my money
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Amar K
(@amar_kh4) reported
@HSBC_UK The customer service is a joke you have no interest in serving customers and giving good service all use care about is the money.
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George Yarrow
(@george_yarrow) reported
... cancelled the card). Will they do so when the @HSBC_UK Cyberbots block the next attempt to pay? Who knows? It's now day 26 & counting.
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SUE GRANT
(@vectistwit) reported
@joelycet Help please! 81 years ago on her 14th birthday my Aunt opened her Midland now @HSBC_UK account.After suffering multiple strokes her signature has changed.The bank are insisting she goes to the branch.They won't even contemplate a zoom meeting She is 95 and house bound.
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Ben Pinder
(@benpinder91) reported
@HSBC_UK There is also nothing local about the support. Arranges call back is put on hold. Literally worlds worst customer service
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Wellhayes Vineyard
(@WellhayesWine) reported
@itspog @HSBC_UK Many thanks. I have tried that - back in April - and got nowhere. All they say is “their processes” were followed, despite the fact that we were unable to access the account for more than 12 months. My conclusion is don’t use HSBC!
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Patrick O'Gorman
(@itspog) reported
@HSBC_UK After 40 years as a customer you have suspended my account as you incorrectly think a payment i am making from my own account to one of my investment accounts is fraudulent, do you treat all loyal customer like dirt?
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