HSBC

HSBC Outage Map

The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HSBC users affected:

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Folkestone, England 2
Bristol, England 1
Macclesfield, England 1
Leeds, England 1
Welshpool, Wales 1
Manchester, England 1
Rochester, England 1
Norwich, England 1
Reading, England 1
Dorking, England 1
St Albans, England 1
Bridgend, Wales 1
Harrow, England 1
Bexleyheath, England 1
Bridport, England 1
Lincoln, England 1
Wallingford, England 1
Plymouth, England 1
Sittingbourne, England 1
Leicester, England 1
Grimsby, England 1
Bourne, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • RomaKum53217434 Roma Kumari (@RomaKum53217434) reported

    @HSBC_UK @JasmineTimah Mine is not working either I can’t get onto your website either

  • monicabell monica bell (@monicabell) reported

    @HSBC_UK has internet banking gone down? If so should be a pinned tweet. If not why can’t I access it?

  • bigdogsteve Steve Horvath (@bigdogsteve) reported

    @craigwatson1987 @HSBC_UK Great catch. Just noticed and agree with jonah - much broader than akamai. larger DNS issue. Maybe Root effected.

  • OliviaWandle Olivia 🇮🇱 (@OliviaWandle) reported

    HSBC what’s happened to your website? Your app and website seem to be down. @HSBC @HSBC_UK

  • Jessponderslife Jess (@Jessponderslife) reported

    @HSBC_UK I can’t log into your app. Is it down?

  • smartiebun Hannah Levey (@smartiebun) reported

    @HSBC_UK do you know of any problems with the app/website as I am not able to log on?

  • bar_jen Barbara Ann Jennings (@bar_jen) reported

    @BlairZaye @AgataCzop @HSBC_UK UK Down Detector but HSBC outage appears to be worldwide.

  • lilgallamac Amy Gallagher (@lilgallamac) reported

    @HSBC_UK hi there! Is your website/ app down? I am connected to all other apps and sites but receiving a network error on your app and when I visit your website?

  • SwavikDittmer Swavik Dittmer (@SwavikDittmer) reported

    Is @HSBC_UK down? My payment has just been declined but deducted, the iPhone app is down, the website is down… @thetimes @guardian

  • AJAARTANDDESIGN AJA ART AND DESIGN (@AJAARTANDDESIGN) reported

    @HSBC_UK Hi, Is there an issue with your online banking today please? I'm getting 'can't reach this page' when trying to log in? Thanks

  • v_kbf V_4_Vendetta ✊ #KBF (@v_kbf) reported

    @HSBC_UK not sure if you are aware but your website and online banking apps are not working currently?

  • tlise72 Cat stalker (@tlise72) reported

    @JasmineTimah @HSBC_UK Websites down according to a lot.

  • bazil_boyle Bazil Boyle (@bazil_boyle) reported

    @Beckyfogg @HSBC_UK Even business side of banking is down!

  • Candice54066689 Candice (@Candice54066689) reported

    @HSBC_UK are your website and app down at the moment?

  • hpearce10 Hayleypearce (@hpearce10) reported

    @HSBC_UK The app isn’t working (it did this morning) and I can’t seem to get the page to load via the internet. Other sites work fine. Are there issues your end?

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