HSBC

HSBC Outage Map

The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HSBC users affected:

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bristol, England 1
Macclesfield, England 1
Leeds, England 1
Welshpool, Wales 1
Manchester, England 1
Rochester, England 1
Norwich, England 1
Reading, England 1
Dorking, England 1
St Albans, England 1
Bridgend, Wales 1
Harrow, England 1
Bexleyheath, England 1
Bridport, England 1
Lincoln, England 1
Wallingford, England 1
Plymouth, England 1
Sittingbourne, England 1
Leicester, England 1
Grimsby, England 1
Bourne, England 1
Folkestone, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • LouiseIlly Louise Illingsworth (@LouiseIlly) reported

    @HSBC_UK @QCCLondon Frustrating that you’re telling everyone to phone rather than getting to issue sorted! Hard enough to get through to telephone banking at the best of times!

  • MMOYeti MMOYeti (@MMOYeti) reported

    @bethaniekebby @HSBC_UK @zumbruk Same. Card declined then worked, app not working.

  • lauraroganxo Laura Rogan (@lauraroganxo) reported

    @HSBC_UK @mummyto33 Definitely an issue with the app today 😩

  • LouiseIlly Louise Illingsworth (@LouiseIlly) reported

    @HSBC_UK cannot make payments through mobile app or website. Cannot make payment error. Planned maintenance is supposed to be next Sunday 26th. Lots of people reporting same issue today.

  • Dr_Alan_Harper Alan Jerome Harper (@Dr_Alan_Harper) reported

    @HSBC_UK @beaujolaisbeads I don’t think calling will help - the app is broken

  • clairet18 Wow! Signal Comms (@clairet18) reported

    @HSBC_UK is there in issue with @HSBCUKBusiness site today? Couldnt make payments earlier, now cant log in at all. Service status page says all your services are ok (but doesnt actually list business banking).

  • AmyDover_ Amy (@AmyDover_) reported

    @Dr_Alan_Harper @HSBC_UK @amyebenjamin Mine also isn’t working either!

  • S_Cassley Simon Cassley (@S_Cassley) reported

    @HSBC_UK @mummyto33 There is an issue, mine won’t show transactions, only the balance, it says ‘try later’

  • mummyto33 mummy to 3 (@mummyto33) reported

    @HSBC_UK is the app down? It won't let me send a payment?

  • LouiseIlly Louise Illingsworth (@LouiseIlly) reported

    @vicky141272 @HSBCUKBusiness @HSBC_UK I’m also unable to access payees or make payments on mobile business banking

  • socialacceler8r Caroline Thomas (@socialacceler8r) reported

    @HSBC_UK online banking appears to be down but status is saying it's ok!?!

  • Dr_Alan_Harper Alan Jerome Harper (@Dr_Alan_Harper) reported

    @HSBC_UK @amyebenjamin This isn’t a one off, the app is not working properly. Are there any updates?

  • rohanmehta99 Rohan Mehta (@rohanmehta99) reported

    @HSBC_UK @mummyto33 @HSBC_UK when trying to open credit card account on app, my session automatically expires. At least 3 people with me have same problem on their account

  • vicky141272 vickywalker (@vicky141272) reported

    @HSBC_UK Business account - error GB -Lon-1266 , I need to pay employee wages.

  • humblelibby libbyyyy🤷🏼‍♀️ (@humblelibby) reported

    @HSBC_UK Cannot send money from my personal account to my savings account. Is there an issue with the app?

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