HSBC

HSBC Outage Map

The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HSBC users affected:

Less
More

hsbc-uk Hero Image

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
City of London, England 2
London, England 2
Reading, England 1
Dorking, England 1
St Albans, England 1
Bridgend, Wales 1
Harrow, England 1
Bexleyheath, England 1
Bridport, England 1
Lincoln, England 1
Wallingford, England 1
Plymouth, England 1
Sittingbourne, England 1
Leicester, England 1
Grimsby, England 1
Bourne, England 1
Folkestone, England 1
Wisbech, England 1
Worthing, England 1
Ely, England 1
Birmingham, England 1
Paignton, England 1
Newcastle upon Tyne, England 1
Bath, England 1
Northallerton, England 1
South Benfleet, England 1
Swansea, Wales 1
Norwich, England 1
Royal Leamington Spa, England 1
Wandsworth, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • TonyHolmes4 Tony Holmes (@TonyHolmes4) reported

    @HSBC_UK Oh, thx #HSBC. If you "see opportunity everywhere" (haha!) why did you screw up so many small club & group accounts for so long, thx to your money-laundering problems? My Hall a/c has been waiting about 2 years to get a card, thx to thoroughly user-unfriendly (lack of) service.

  • EddieDonnelly75 🇬🇧 Edward Donnelly 🇬🇧 (@EddieDonnelly75) reported

    @HSBC_UK accusing a customer of money laundering because they didn't fill out an online questionaire from a bank that got done for money laundering..

  • paintandgild sebastian. 💙🇪🇺 FBPA (@paintandgild) reported

    @HSBC_UK Wife's business is going to leave this bank, Thier support is appalling for small businesses.

  • Clerection DemonEyes (@Clerection) reported

    @mushrooms59 @HSBC_UK I'd rather they shut them all and close down.

  • KBainbridge79 kieran (@KBainbridge79) reported

    @HSBC_UK is the WORST bank for customer service on the planet, all your phone operators are fully brain dead and not having a fraud team in banks is ******* ridiculous

  • gavinsutcliffe gavinsutcliffe (@gavinsutcliffe) reported

    @HSBC_UK **** you HSBC, you pigs, and **** you Richard for mindlessly taking money from one of the world’s most despicable, careless, ruinous organisations. Wrecker of lives everywhere. SHAME ON YOU RICHARD, PROMOTING THESE ******* PIGS 🐷 😡

  • justtrainingltd Martyn Smith (@justtrainingltd) reported

    @HSBC_UK Just one comment Why has HSBC turned into the worst bank around for customer service . Evidenced by the official statistics board presented on the wall of our local branch as if its a boast.

  • PhilWiddows Phil Widdows ⚡️ (@PhilWiddows) reported

    @CruisingTheCut @HSBC_UK I’ve been with NatWest for donkeys years and they are fine for my simple needs. No problems. But the true test with any company comes when one does have a problem, and then it can be down to luck as to how competent/bothered the customer service operative you get is.

  • susannahj55 susannah (@susannahj55) reported

    @HSBC_UK are you having problems making payments today, trying to pay suppliers but keep being told exceeded daily limit when I haven’t, eventually going through after several attempts

  • ALIKAT25686836 ALIKAT (@ALIKAT25686836) reported

    @HSBC_UK I’ve never heard such tripe from HSBC. The only ones they ever help are themselves with most managers I’ve met over the years who are totally incompetent which is why the turnover has been so high

  • Buland63784706 Buland (@Buland63784706) reported

    @HSBC_UK @zoeford1 My Mobile App is crashing at the start. I have updated OS to IOS 15. Still crashes. Any solution to access my account from Laptop?

  • IkkleJen JenO (@IkkleJen) reported

    @HSBC_UK still unable to set up son’s on line banking. Never ending problems

  • RobVCohen Rob Cohen (@RobVCohen) reported

    @HSBC_UK @RoadFarmRamblin Perhaps you could fix the appalling level of service you provide to personal accounts and SMEs. My so called relationship banker has never knowingly executed on his promises. Never responds or directs me to someone who could function

  • AyandaThabeth20 Ayanda Thabethe (@AyandaThabeth20) reported

    @HSBC_UK INBOX ME NOW FOR ANY KIND OF HACK *Facebook *WhatsApp *Instagram *Website *Email *Twitter *Messager *Snapchat *Tiktok *Android/phone hack *BTC *iCloud unlock *Credit card etc Come for legit and good jobs here don't allow yourself to be scammed

  • VentnorXr XRVentnor (@VentnorXr) reported

    @HSBC_UK @RichardAyoade wtf? HSBC are the 13th worst investors of #FossilFuels globally , surely you or your agents can do a lot better than this… this…. Oh it’s no use, it’s a mother flippin’ nightmare what they do, and they’re using YOU to look cool. This is not cool.

Map Check Current Status