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HSBC

HSBC Outage Map

The map below depicts the most recent cities worldwide where HSBC users have reported problems and outages. If you are having an issue with HSBC, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HSBC users affected:

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Telford, England 1
Sutton, England 1
Southall, England 1
Glasgow, Scotland 2
Bristol, England 1
Wigan, England 1
Southampton, England 1
City of London, England 1
Cambridge, England 1
Blackburn, England 1
Great Malvern, England 1
Hatfield, England 1
Woking, England 1
Cleveleys, England 1
Rugby, England 1
Liverpool, England 1
Washington, England 1
Coulsdon, England 1
London, England 3
Wallington, England 1
Northampton, England 1
Batley, England 1
Blackpool, England 2
Deal, England 1
York, England 1
St Helens, England 1
Hertford, England 1
Ilkeston, England 1
Welwyn Garden City, England 1
March, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • si78475
    Simon Stockley (@si78475) reported

    @HSBC_UK Thanks for responding. Im unable to send a DM messages not working on my account. Could you advise an alternative way to contact you without calling?

  • anagicphoto
    ana gic ....Actor & Filmmaker (@anagicphoto) reported

    @HSBC_UK Hi , I did that and couldn't or would not help

  • Godir2016871
    Godir (@Godir2016871) reported

    @DudejaRuchee @HSBC_UK Please leave this people Or you will be scammed by this people that scammed me yesterday 🥹😢 with your right information @Reactivation_Service on telegram Can help you regain access back to your account as he did for me

  • DungeonsJoypads
    Dungeons And Joypads (@DungeonsJoypads) reported

    @HSBC_UK HSBC asking me to click links sent to me by email is exactly why we are in this mess. I dont click links sent to me by email. If this is the official twitter account, why cant you afford to pay for a check mark? Because virtuous rainbow flags and middle fingers to Elon Musk are more important than protecting your own online identity? How very noble. Absolutely dog **** bank.

  • PaulBingley
    Paul Bingley (@PaulBingley) reported

    @HSBC_UK, please explain why I suddenly can't access my banking details and I'm being asked to activate a Digital Secure Key on the app?

  • WakamaMackson
    mackson wakama (@WakamaMackson) reported

    @HSBC_UK Hi, is your mobile app down? I keep getting a message "sorry, something went wrong. Please try again later."

  • thoang1000
    Toan Hoang (@thoang1000) reported

    Looking at the @Cashplus Twitter feed, it appears that I am not the only one struggling with this problem. For context, @HSBC_UK were able to unblocked my personal account immediately using my voice verfication. What stone aged process is at Cashplus is anyone's guess.

  • jj_Notice
    jjNotice (@jj_Notice) reported

    @EXCEL @HSBC_UK Could even trade 369 for Bin and upgrade support to Hyli for even more LPL style fighting

  • ujagga12
    UJ JAGS (@ujagga12) reported

    Industry standard is 15 days not more than 3 months and no update till date ..shoddy customer service , @HSBC_UK we were told your isa department doesn’t even exist and that’s why they can’t directly contact us to resolve the issue.hsbcuk bank full of lies @financialombuds

  • rifaterdemsahin
    Rifat Erdem Sahin (@rifaterdemsahin) reported

    @HSBC_UK @NatWest_Help is there a forex financial service? if so which currencies are listed?

  • Sionilo
    John Warren 🇺🇦 (@Sionilo) reported

    What a heap of crap @HSBC_UK has become, changing login details on new iPad and it crashed (might be our fault??) but absolutely no help from the ‘Delhi’ 😡 phone line. Now need to go to a branch 30 miles away to sort out. #switchcoming #tamping

  • vineettrivedi
    vineet (@vineettrivedi) reported

    @HSBC_UK I have been with HSBC for 18 years and 13 in mortgage never had any problems till I have to encounter the bunch of these incompetent advisors kindly restore face to face appointments current system is not working

  • baybarsumur
    Baybars Umur (@baybarsumur) reported

    @HSBC_UK It's impossible to do online payments for a week now. Called you and the customer rep said they couldn't see any issues. There are funds in the account. No fraud alert. What's going on?

  • Sebast1antombs
    Sebastian Tombs (@Sebast1antombs) reported

    The kids working in the last branch of @HSBC_UK in my town must want a redundancy check, when someone comes in & say I'd like to open another account as the one I've got already is tied to my mother's estate, can you do it on line as we're short staffed is the wrong answer

  • AceParty
    Aurélien Tessier 🐺 (@AceParty) reported

    @HSBC_UK is really the worst bank experience I ever have… They are blocking your account for NO reasons and force you to go in person for a full ID check. Absolutely awful service. I will change bank, I can’t endure their garbage services. All my issues is their fault.

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