HSBC Outage Map
The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HSBC users affected:
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Transactions
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Challenger Troop CIC
(@challengertroop) reported
@HSBC_UK It the online banking & Safeguarding team. online banking takes an average of 30 minutes wait & has been up to over an hour. Some of your customer service team have had problems with the Tech at home headsets not working properly, dropping calls because they can’t hear anything
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Tia
(@Tatty_is_ALIVE) reported
@HSBC_UK No. I open the app it gets to the login screen and shuts down. It’s open literally less than 5 seconds.
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Scott Evans
(@Troy200061) reported
@HSBC_UK @Cambridge_Uni BAME students at oxbridge have a higher representation than in the UK population. Now do working class white kids.
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edinburgh mark
(@MarkEdinburgh) reported
@HSBC_UK hi my mortgage application online has disappeared after the fee payment. I don’t have online banking and the phones are not being answered. Are you able to help?
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E. J. Thribb 🏳️🌈🇬🇧🌸
(@xpc518d) reported
@HSBC_UK @Cambridge_Uni Happy not to bank with you. Most under-represented group in further education is working class white males. What have you done about that?
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CJTShadow28
(@CjtShadow28) reported
@HSBC @HSBC_UK I see that the UK app was updated to support IOS 15, when will the Cl & IoM app be updated?
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Tell the truth!
(@JASB1001) reported
@Anthony66372214 @PhyllisPhil @HSBC_UK So those that disagree with HSBC should look elsewhere. Which after 25 years as a customer I am switching away from them.
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Peter Meadows
(@Meadowsesq) reported
Such inefficiency from @HSBC_UK Sent a letter saying my card needed an associated mobile number. Did not say which card. Hung on for 60 mins to find it was already registered and letter was sent in error. Disgrace.
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Clairness
(@clairness) reported
@HSBC_UK I have just spoke to someone, who sounded like they could fix the issue, but no, I still can upload documents!
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Gordon Allan
(@GordonA6) reported
@HSBCUKBusiness Please read the tweet. I DO NOT HAVE A BUSINESS. I tweeted @HSBC_UK as the service is ridiculous!!
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carol 🌸
(@cpenguina) reported
@HSBC_UK @Cambridge_Uni Statistically the white working class are the least likely to go to university.
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Lucy Webb
(@LucyE84) reported
@HSBC_UK my husband can’t use his card or make payments from his online business account. Has held for an hr on the phone and been cut off, twice. What’s the issue please?
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Dr Colin Hodges 💙 🌈
(@ukballoonpilot) reported
@HSBC_UK Been on hold for over 45 minutes now, really don't believe that we are important to you. SME overall service quality 52% satisfaction, I wonder why?
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ben
(@ben15196629) reported
@HSBC_UK I opened an new account nearly 3 weeks ago now. I am still yet to receive my telephone banking security number. I have received everything else I need but just cannot access online banking. Could you help?
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Jimmy Sinclair
(@jimmymasinclair) reported
@HSBC_UK Your help is prejudiced and filled with favoritism, the ones you help are the ones that make for good #pr and image, how did you help me when @HSBC messed up and gave my money to criminals. Your poor checking system and loopholes that promote fraud, you helped zero.
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