HSBC

HSBC Outage Map

The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HSBC users affected:

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 3
Birmingham, England 2
City of London, England 2
Folkestone, England 1
Wisbech, England 1
Worthing, England 1
Ely, England 1
Paignton, England 1
Newcastle upon Tyne, England 1
Bath, England 1
Northallerton, England 1
South Benfleet, England 1
Swansea, Wales 1
Norwich, England 1
Royal Leamington Spa, England 1
Wandsworth, England 1
Newham, England 1
Blackburn, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Ameerhaq1 Ameer Haq (@Ameerhaq1) reported

    @HSBC_UK @HumzaProduction Fix up. Ain’t no one that can violate badman in ends.

  • mc_simmy SimmyMc (@mc_simmy) reported

    @HSBC_UK @Stonewallhousin Can you advise where this statistic comes from? What was the methodology? If it's from Stonewall it will be highly suspicious as they known for queeing stats. Please publish to support this claim. Also what are you doing to support the other 76% or don't they count?

  • James15170600 James (@James15170600) reported

    @HSBC_UK Trying to get an issue resolved with the transaction disputes team, have been trying over the course of the week to be kept on Hold for over an hour Cant get through to the team with the number I was provided and and concerned I will lose my money

  • craigwestwood72 Craig Westwood (@craigwestwood72) reported

    @HSBC_UK @kg_beta Agree. Every app working except HSBC app. Needs fixing! 🤬

  • hiphopchrissie hiphopchrissie (@hiphopchrissie) reported

    @HSBC_UK @Stonewallhousin Perfect e.g of the evil system fooling people in to servitude They need all people to have access to a bank account know so they can take it off of you as a punishment when they go cashless Evil geniuses

  • CT9x2 Px (@CT9x2) reported

    @HSBC_UK @kg_beta What utter nonsense. It’s HSBC at fault. No other app has any problems on my phone.

  • adamj89 Adam Jackson ✨#PrideMonth #VaccinesWork (@adamj89) reported

    @HSBC_UK @silverberrie The point of the beta is for you to fix your app. Not to wait for the release and then fix it.

  • leakylike Marjorie Hutchins (@leakylike) reported

    @HSBC_UK @Stonewallhousin if HSBC want to help those affected by homelessness then Stonewall is not who to give attention & money to Its a lobby org, one with poor integrity plenty of orgs with actual expertise in supporting all those affected by homelessness its a bad call

  • 1asif_h Asif Hussain (@1asif_h) reported

    @HumzaProduction @HSBC_UK @NatWest_Help help a brother out! Sign him up

  • rifkiamil Rif Kiamil (@rifkiamil) reported

    @HSBC_UK @Shelter Been a @HSBC customer since the days of Midland Bank Plc! Very proud of them for doing this!

  • maidstone83 Dᴀɴɴʏ Bʀɪsᴛᴏᴡ (@maidstone83) reported

    @HSBC_UK Yes it’s a beta! All my other banking apps work with this beta. The app team must be aware of ios15! Still didn’t answer my question. I need to access my online account. If I didn’t have a phone or app, how would I access it????

  • martharoberts Martha Roberts (@martharoberts) reported

    And just to add to my anger @HSBC_UK after me wasting 2hrs getting my account access back and being advised to resubmit the payment you blocked, you have (less than 5 hours later) once again blocked the payment and suspended my account access. Seriously? This is pure ineptitude

  • JoKaczmarek JoKaczmarek (@JoKaczmarek) reported

    @MoneySavingExp any advice? Applied and was accepted for @HSBC_UK balance transfer CC. Told could do when card arrived. It now has & agent has told me no BT offer on my card. Customer for over 23 years. Should I close CC account?

  • ClairexRobinson Claire ☘️ (@ClairexRobinson) reported

    @HSBC_UK @Stonewallhousin I’ve worked with homeless people for over twenty years. There is a HUGE issue with social contagion and desperation to fit in and conform. They want something, anything, to alleviate the pain of their circumstances and make them feel better. Why are you not exploring THAT?

  • krisminime Kristoffer Tsinontas (@krisminime) reported from Stockport, England

    @HSBC_UK Hi. The public beta for iOS15 came out yesterday and your app isn’t compatible. All my other banking apps are. When will the app be updated to support iOS15? Thanks.

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