HSBC Outage Map
The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HSBC users affected:
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Transactions
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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MrJDrew
(@MrJDrew1) reported
Someone needs to contact me as a matter of urgency. 2 days of zero human interaction: your lines are down and I can’t use the app due to an apparent fault. Without doubt the worst customer service I have ever seen @HSBC_UK @HSBC #hsbc #poorcustomerservice
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Faye
(@Faye_cheers) reported
@maverick99sback @HSBC_UK wow that's awful. so long, how infuriating
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Nick Francis
(@NickF_1) reported
Mildly frustrating day with @HSBC_UK today. I need to transfer over the online limit - this has to be done in branch, but more branches are being closed so cannot achieve payment today & have to drive 40 mins tomorrow to do this. Good job I have a car & no mobility issues.
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Chris Wiles
(@AgentBigDave) reported
Wow @HSBC_UK what a struggle to make some really basic enquiries…. Online banking, chat and telephone service appalling.
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Joe Pro
(@JoePro7000) reported
@HSBC_UK HSBC the worst bank I've ever dealt with. Hideous customer service. Everyone should avoid like the plague.
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David Tibbles
(@dtibbles) reported
@HSBC_UK your tel number isnt working. 03456019603
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HertsCPSA
(@HertsCpsa) reported
@HSBC_UK your number isn’t working. 03457 404 404
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Alex Levack
(@AlexLevackSM) reported
@HSBC_UK business/commercial are quite possibly the most inept bank. Impossible to speak to anyone who knows what they are doing and still charge you for the privilege. I want to speak to someone in the UK let alone get a face to face meeting but no that is impossible!!! 😤
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Kerry Yarwood
(@MrsYarwood2014) reported
Seriously thinking about leaving @HSBC_UK after 27 years of banking I’m fed up of being given the run around with false promises and terrible customer service!
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Marie Winter
(@MarieWi84533858) reported
@HSBC_UK Was told I had to do a 60 mile round trip to collect new card & pin I said adios & went to Lloyds which is still I my town. Sheer lunacy closing down the banks
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RunUpUndaYaMumma🇯🇲
(@Jojo73508215) reported
@HSBC_UK why is there no option for Jamaican currency on your website? How does JMD relate to the American USD
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elle👩🏻🔬🧜🏽♀️
(@elliehurer) reported
@HSBC_UK Hi, I’m having issues with the online banking saying my digital banking is suspended but I’ve been trying to call for over an hour and I’ve not got through. Can I DM you?
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Heidi Holt
(@hhgedney) reported
@HSBC_UK I need someone to contact me urgently please about a 5 week old problem. That no one wants to take responsibility for .
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Kev
(@EU_Bound_again) reported
@HSBC_UK I have locked my account and called your CS for help. After 15 minutes on hold I spoke to a person with awful English who was unable to help. What awful service. I will now close my account 😡😡
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Carol Pegram SW
(@SlimWithCarol) reported
@HSBC_UK time to move bank accounts I think. Over 35 years as a customer and such poor service. Wouldn’t recommend you
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