HSBC Outage Map
The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HSBC users affected:
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Transactions
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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alison thomas
(@ntiltd) reported
@scoopz @HSBC_UK Hi I also cannot access the business banking app. Do I need to re install ?.thanks
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Daniel Vowles
(@Zizou699) reported
@HSBC_UK any chance of a response as to when business banking will be back up. Very difficult to run a business without access to it!
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Phil Lewis
(@PhilLewisHQ) reported
@HSBC_UK is your business banking app down? Keeps saying service unavailable.
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Ben Sowerby
(@bensowerby) reported
@HSBC_UK Any reason why the business banking app is showing server unavailable?
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N666NDA
(@n666nda) reported
@HSBC_UK Shameful HSBC. 45 mins on hold to speak to your cust services to be told that you have a known issue that is stopping customers accessing banking and you have not posted this or put a message on your own site. How can you think this is acceptable?
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Georgia
(@georgiarockley) reported
@HSBC_UK For anyone having issues with business banking, I just got through on the phone and all they could advise is it shouldn't take more than one working day to fix. Many issues recently, which is disappointing.
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Spikette69
(@spikette69) reported
@HSBC_UK server for online banking is down ??
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Christine Jones
(@ChristineEvans7) reported
@HSBC_UK You're server for online banking is saying that it is unavailable but your website says everything is operational. When will this be fixed please?
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Lola Falala
(@lola_falala) reported
@HSBC_UK App is down again. Please sort it out.
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Hamertime
(@Hamertime0) reported
@HSBC_UK Good Morning, my HSBC app is saying the server is down. Is this legit?
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Georgia
(@georgiarockley) reported
@littlesister__ @HSBC_UK Same issue here, been on hold for over 30 minutes trying to get an answer 😩
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invisiblellama1
(@invisiblellama1) reported
@HSBC_UK hi - is there currently an issue with business banking online? Can’t seem to log in (error GB-LON-2013).
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Dee Fenda
(@javablack110) reported
@HSBC_UK business online and app not working. Been on hold for ages. Please advise. Need to use banking.
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Steve Fraser
(@Saintbarca) reported
@HSBC_UK Some information as to when Business Internet Banking may be back online would be helpful. If you can find your time to tweet about issues in your business instead of all the virtue-signalling.
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Scoopz (Neil Cooper)
(@scoopz) reported
@ntiltd @HSBC_UK Don’t bother reinstalling. It still won’t work. Their online web portal for business customers is also down, it’s not app related, it’s server/DNS related.
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