HSBC Outage Map
The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HSBC users affected:
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Transactions
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Smith
(@chrissmith7979) reported
@HSBC_UK @iPoof To fix an issue for a version of iOS not supported by Apple (other than CVE updates) you’ve broken your app for users of possibly the most supported version of iOS. At month end, no less! Do you even bother to test your apps any more, or do you just fling them out?
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g
(@Gabriel67599374) reported
@iPoof @HSBC_UK I agree! Roiling back the to old version would be beneficial. I understand that the new iOS version is available to a few individuals but it causes massive issues when you rely on your online banking etc.
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Raffaella
(@lady_raff) reported
@HSBC_UK Shocking service. Husband applied to switch his current account on 25th June- was told repeatedly when he phone everything was fine but there has been zero correspondence and no action to arrange the switch from the current account. We’ve now cancelled the application.
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Jimmy Sinclair
(@jimmymasinclair) reported
@halfmummymandy @HSBC_UK Awful is an understatement but they really don't care they closed my case and it still not resolve essentially tell me tp buzz off....
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Jeff Higgott
(@JeffHiggott) reported
@HSBC_UK @HSBC - your app is STILL not working on my iPhone.
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Paul Humphreys
(@heedass) reported
@HSBC_UK I am locked out of my internet banking, and need to access my digital secure key to unlock it, but obviously my app is also locking me out. How do I get back into my account?
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Jigsaw Wood
(@Mr_J_Divy) reported
@AskPayPal @HSBC_UK Big thanks for neither of you being of any help. I ring one and they say ring the other. Superb anti fraud support guys. In paypals defence atleastly they didn't end the call whilst I was on hold.
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wowsometime
(@wowsometime) reported
@HSBC_UK @HSBC_IN @MannDeshiOrg HSBC secretly closed 10's of London branches and secretly left branches has NO COUNTERS NOW, but HSBC proudly says branches has wi fi as a branch service. For 2/3 mln people in one part of London I found only 3 branches with a counter NOT OPEN ON SATURDAYS!
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Adam Auckland
(@adamauckland) reported
@HSBC_UK Nothing helpful… it seems it’s blocked by Google and not HSBC mail servers… I’m guessing it’s because I’ve included a phishing link and Google are just blocking it. Shame, it was a good phishing effort, they need to be taken down.
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Eddie Clarke 🐝
(@eddieclarke96) reported
@davidkh001 @amirreza123 @HSBC_UK It was working before with iOS 15 but the update four days ago, to fix an iOS 12 problem, omitted to include the certificate for it. It’s their error and an easy fix but they’ve still not done it yet
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Paula 💋
(@lilmisshoudini) reported
@HSBC_UK @Gabriel67599374 You say that like it’s easy to do!!! Sort your **** out and let us revert back to the previous update that worked in iOS 15!! You do realise it will be released to all iPhones next month then what?! I’ve just switched from Halifax to you lot and what a mistake!
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davidkh001
(@davidkh001) reported
@HSBC_UK App update please!!! How come the developing team is working slower than the ios public release? Someone has to explain to me????
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Ray
(@badingding) reported
@HSBC_UK hi, I’ve pending payments in my account that are not mine, how do I block these??
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AnnieLivesey32
(@livesey32) reported
@HSBC_UK Please can you update your website to show that your Blackburn branch is temporarily closed. I checked opening hours on line before making the journey from out of town only to be directed to a different branch 20 miles in the opposite direction. Poor comms @HSBC_UK 👎
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あ
(@carb_tabenaizo) reported
@HSBC_UK Hi! Does @HSBC_UK have oversea ATM withdrawal limit? Currently I’m in Japan, I could not withdraw money from Japanese ATM. I think it’s due to withdrawal limit because I withdrew money several times this month. Can you help me?
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