HSBC Outage Map
The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HSBC users affected:
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Transactions
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Simon John Davies
(@SimonJohnDavie4) reported
@HSBC_UK @angieburton69 The capability of the app with doing the simple stuff like deleting an old payee is ridiculous, I can transfer thousands of pounds with the touch of a button but I can't take off a payee that I haven't paid in years without logging on to the actual site to do this is a pain.
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Big Bore
(@marraHarvey) reported
@HSBC_UK @Stonewallhousin Not having a home is a gay issue. Apparently.
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repeter - double jabbed and happy 😀
(@fernegling) reported
@HSBC_UK @Stonewallhousin Why do you have to single them out? Why not all homeless? Are you trying to give the impression you are 'down with the trendy kids"? 🤔
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Samuel Cise
(@SamuelCise) reported
40 minutes in the phone to the fraud team at @HSBC_UK for them to release a payment. 35 of those minutes were on hold. Awful service
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Lindsey Miller
(@Lindsey24149825) reported
@HSBC_UK Yes, there to help a few select people, you mean.
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Tim Jones
(@Tim_J0nes) reported
@HSBC_UK really disappointed with the service I’ve received as a new credit card holder. Have been trying to get my telephone banking pin for nearly a month now. 4 phone calls to customer service and a visit to the nearest branch with my ID and still nothing. Would not recommend!
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Tim Jones
(@Tim_J0nes) reported
@HSBC_UK Yes please, I’ll do that right now. I have still no access to my account at all. Still can’t even check my balance or see when my direct debit is scheduled to come out
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Jimmy Sinclair
(@jimmymasinclair) reported
@business The whole banking system needs an overhaul, in this now international business place there is doo much disconnect between "international" banks, poor interbank communication and cooperation to help fight fraud and banking crimes, too much banking inequality, for at @HSBC_UK
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Jimmy Sinclair
(@jimmymasinclair) reported
@HSBC_UK I'm ready for @HSBC @HSBC_UK to start doing the right thing and offer legal equality to all who transact business with the bank, just as they support equality to other areas, can't be supporting one form.of equality and then ignore others....that's....well...unequal!
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Markeybee
(@markeybeemusic) reported
@HSBC_UK the HSBC banking app isn’t working with ios15 beta. Any idea on when it will be available?
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Clare Beamond 🎥🎬
(@ClareBeamond) reported
@HSBC_UK very disappointing service. Seems only solution will be to close all accounts with you to another provider as it’s impossible to get any information or advice if you are moving abroad. Why don’t your staff in branch or on phone know about these services?
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Lonnie 👑❤️🇺🇸
(@AK_907_Queen) reported
@HSBC_UK @HSBC thank you for blocking my card, and I now have no access to my own money to pay for my train ticket and accommodation for work next week, not to mention food! 👏🏼👏🏼👏🏼👏🏼👏🏼
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J
(@swingsandwalks) reported
@HSBC_UK @Stonewallhousin How ******** do you know?
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tiny.tot.
(@haylett_shan) reported
@HSBC_UK @Shelter Good morning. Someone transferred money to someone they thought was a legitimate business who was in fact not and have been able to get back their money. Can you please offer some help here?
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Craig Baker
(@LordBakersLodge) reported
@HSBC_UK To actually tell a customer it could take 10 days to send out a replacement card is ridiculous. You should be saying yes, you'll have it by Tuesday. Upto 10 days and blame Covid. Poor. Very poor.
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