HSBC Outage Map
The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HSBC users affected:
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Transactions
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Joh
(@joh_mac_) reported
@HSBC_UK premier banker here, have been trying to open a child’s account through mine since February. Over 4 calls, and no one seems to be able to help. Still waiting. Please advise
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Lee Hopkins
(@almostnorthern) reported
@HSBC_UK Thank you. I've added a travel plan. I want to add an email address to my account but it's saying after I authenticate via the security key that this service is temporarily unavailable. Could you look into this?
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Dave Williams
(@BigDave2k9) reported
@HSBC_UK Hi guys! I sent a secure message on Tuesday morning and haven't had a reply as of yet. Just wondered when I can expect one as I know it said 2 working days when I sent it
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Paula
(@pwooding16) reported
@HSBC_UK Hi Tijianne, my husband suggested turning the notifications off and that seems to have solved it. But I do appreciate your help, thank you
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MV
(@vmahadevan1) reported
from
Hounslow, England
Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered
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rachel summerfield
(@rachward07) reported
@HSBC_UK can someone please help me with a pension I had nearly 20 yrs ago which I have no way to access
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joanne rawley
(@JoanneRawley) reported
@HSBC_UK I WAS verified on the call...no issue with my ID but apparently procedure dictates a branch visit...
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Sarah Taylor
(@SairLondon) reported
@HSBC_UK is your chat service deliberately designed to infuriate? I refuse to believe there is a single human involved in any of my interactions.
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Seff
(@garliclover123) reported
@Benzoate @HSBC_UK Their one reply is to uninstall the update lmao if they had a competent it department this wouldn’t be an issue
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Paula
(@pwooding16) reported
@HSBC_UK help please, according to the app I’ve got two notifications, for the life of me I can’t find out what they are, it’s driving me mad!
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Michael Rafique-Marsh
(@Benzoate) reported
@HSBC_UK The profanity wasn’t directed at HSBC but was used to describe the attitude of HSBC towards 1% of their customers who can’t access their accounts for 3 months a year. NatWest, Halifax and Monzo have no problem functioning during the summer so I will bank with them and not you 🫡
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joanne rawley
(@JoanneRawley) reported
@HSBC_UK Yes apparently ALL the numerous details held on for internet banking AND telephone banking are not enough.... Also no mention on the website that BACS need to be done in branch in person
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April Munday
(@AprilMunday) reported
@HSBC_UK It's a Realmi and it's one year old. The app was downloaded a month ago and I don't know whether it's been updated since. There is no error message. The app opens and she can see her bakace, then it closes straight away.
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baby g🧈
(@mimijimimi) reported
@HSBC_UK im getting error messages on the app when trying to transfer
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Lee Hopkins
(@almostnorthern) reported
@HSBC_UK Hi, do I still need to tell you if I'm using my cards abroad or is that not necessary anymore? I can't seem to find the appropriate screen in the app or via the website.
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