HSBC

HSBC Outage Map

The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HSBC users affected:

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 3
Birmingham, England 2
City of London, England 2
Bexleyheath, England 1
Bridport, England 1
Lincoln, England 1
Wallingford, England 1
Plymouth, England 1
Sittingbourne, England 1
Leicester, England 1
Grimsby, England 1
Bourne, England 1
Folkestone, England 1
Wisbech, England 1
Worthing, England 1
Ely, England 1
Paignton, England 1
Newcastle upon Tyne, England 1
Bath, England 1
Northallerton, England 1
South Benfleet, England 1
Swansea, Wales 1
Norwich, England 1
Royal Leamington Spa, England 1
Wandsworth, England 1
Newham, England 1
Blackburn, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • xxxmoneypennyxx xxxmoneypennyxxx (@xxxmoneypennyxx) reported

    @HSBC_UK hi - I’m getting an API 103 error on my online banking and my card won’t check out on the weekly online shop - is there a service outage ?

  • iRyanEdmunds Ryan Edmunds (@iRyanEdmunds) reported

    @Frog_Cheese_ @HSBC_UK Seems to be down for everyone including myself

  • Jamesgreen14059 James green (@Jamesgreen14059) reported

    @HSBC_UK had nothing but issues over the last few weeks with you and now your banking is down. Unable to make purchases or take cash out from the ATM what's happening. #hsbc

  • x_LeStrange Kayleigh. (@x_LeStrange) reported

    @Natalie60558101 @HSBC_UK I thought it was just me! Glad to see I’m not alone getting an error code 🙃

  • Felix74386907 Felix (@Felix74386907) reported

    @HSBC_UK I am getting the error code API_103 when I try to log into my HSBC account on the mobile app and I can't log into my account on the website. Could you please help?

  • AJSPortsmouth Andrew Starr (@AJSPortsmouth) reported

    @girlygeekette @HSBC_UK me too I am grateful you posted this I have the exact same issue, but their website says there are no issues!

  • BenjiiWhitehead Ben Whitehead (@BenjiiWhitehead) reported

    @HSBC_UK hello can’t access the app keeps saying error code 103

  • livelifewell22 Livelifewell 🙌 (@livelifewell22) reported

    @HSBC_UK mobile app balance not working

  • Streeterrr Jessica Jade 🧜🏻‍♀️ (@Streeterrr) reported

    @JPWTL @HSBC_UK Appears everyone has an issue. Online banking not working either and people having trouble to pay for things

  • Untitled_DP D (@Untitled_DP) reported

    @HSBC_UK I'm getting error code 103 on the app. What do I do?

  • chris13grieve C13G (@chris13grieve) reported

    @HSBC_UK problems with the app? Error code API_103

  • abi_dee Abigail (@abi_dee) reported

    @HSBC_UK why have ‘my accounts’ all disappeared on my app? There’s an error code for an API?

  • JustYas Yassin harraz (@JustYas) reported

    @HSBC_UK your app is down and my card just declined .. now I look poor and pathetic infront of my date #Cheers #Theworldslocalbank

  • darcymae94 Kelli Louise 💜 admire me vip (@darcymae94) reported

    @HSBC_UK getting error code API_103 what does this mean x

  • mushroomlover27 Ellen Louise (@mushroomlover27) reported

    @HSBC_UK apps down, unable to access my accounts, please look into it

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