HSBC

HSBC Outage Map

The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HSBC users affected:

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Manchester, England 2
Hertford, England 1
Blackpool, England 1
Ilkeston, England 1
Welwyn Garden City, England 1
March, England 1
Harrow, England 1
Lytham St Annes, England 1
Borehamwood, England 1
Sheffield, England 1
North Somerset, England 1
Woodford Green, England 1
Rotherham, England 1
Milton Keynes, England 1
Ealing, England 1
City of London, England 1
Folkestone, England 1
Bristol, England 1
Macclesfield, England 1
Leeds, England 1
Welshpool, Wales 1
Rochester, England 1
Norwich, England 1
Reading, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • ftlscott Scott Peterson (@ftlscott) reported

    @HSBC_UK You’re #firstdirect bank is part of the problem. Stop the #CorporateGreed

  • menamwale Mena (@menamwale) reported

    The last time I called to check on the progress @HSBC_UK had made they hadn’t followed up since august 5th and I made the call at the end of august. The lack of care to return customer money during a cost of living crisis is disappointing

  • gav1nrym3r GavinRymer (@gav1nrym3r) reported

    @HSBC_UK your telephone banking customer service is a joke 🤡

  • don_colum Colum McAndrew (@don_colum) reported

    @HSBC_UK the customer service my wife had today from both the Sutton High Street branch and the Premium account holder hotline, was nothing short of appalling. Don’t worry about responding, we’ll just take our custom and money to a bank that cares about their premium customers.

  • RoystonVassey Rory Yates (@RoystonVassey) reported

    @HSBC_UK remains a digitally illiterate bank. Phenomenal that it is often the first bank to be referenced in a pub conversation as just terrible at digital services. Not fun as a customer (not for long).

  • adsaffer Aaron Saffer (@adsaffer) reported

    @claireedith @HSBC_UK Thanks but I'm not a customer so have no way to login.

  • Mo_S_Patel Mo (@Mo_S_Patel) reported

    @HSBC_UK Your DM implies you are not human? Do you have any humans working there? Or is it just bots?

  • Soniaj231 Sonia jones (@Soniaj231) reported

    @susan_snowy @HSBC_UK I almost lost my mind when I got hacked😢till I was ask to message #Mighty_hack1 on Instagram an he helped me out think you should message him also for help okay!!

  • mattieallen289 Mattie Allen (@mattieallen289) reported

    @HSBC_UK I spend a year saving with you, unable to access the money, and you have the cheek to pay me two days late and not give me the full interest? Was thinking of ending my banking with you because your rates are awful anyway but now definitely will be.

  • Mo_S_Patel Mo (@Mo_S_Patel) reported

    @HSBC_UK how can I speak to a real person at HSBC. Your phone numbers require me to have an account no/sort code. My issue is I haven’t received these.

  • JD89LCFC Joseph (@JD89LCFC) reported

    @HSBC_UK If not, shut ******** up.

  • clowns2right Jokerstotheleft 🇪🇺 (@clowns2right) reported

    @mariacaulfield @HSBC_UK Your party is a total laughing stock. The economy is a very important thing and you appear to have broken it. Total incompetence.

  • neilricho1 neilricho (@neilricho1) reported

    @HSBC_UK Load of old rubbish, got a mortgage with you, a current account and tried to open a savings account for my son, such hard work, staff extremely abrupt, walked out of branch, lost a lifetime customer. Online chat, waste of time and can’t get through on phone

  • BaronStrangeluv Baron Von Strangeluv (@BaronStrangeluv) reported

    @HSBC_UK what the hell have you done to the mobile app, unable to access, caught in a loop of resets that cannot be carried out - requesting to scan a qr code for mobile banking, from your phone whilst the qr code is on your phone?!?! How

  • King__Guy10 Guy (@King__Guy10) reported

    @HSBC_UK Digi secure key is so secure I can’t even access my own accounts, it won’t send me the code and no one on the phone seems to be able to help. Will be closing this account today

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