HSBC

HSBC Outage Map

The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HSBC users affected:

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Manchester, England 2
Milton Keynes, England 1
Ealing, England 1
City of London, England 1
Folkestone, England 1
Bristol, England 1
Macclesfield, England 1
Leeds, England 1
Welshpool, Wales 1
Rochester, England 1
Norwich, England 1
Reading, England 1
Dorking, England 1
St Albans, England 1
Bridgend, Wales 1
Harrow, England 1
Bexleyheath, England 1
Bridport, England 1
Lincoln, England 1
Wallingford, England 1
Plymouth, England 1
Sittingbourne, England 1
Leicester, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • em_x_manning Emma Manning 💙 (@em_x_manning) reported

    @Portas30k @Grotticia @HSBC_UK Same for me too. No issues with my data or WiFi...

  • Nexus6_Tyrell Roy 🪐 (@Nexus6_Tyrell) reported

    @HSBC_UK mobile banking app is down. Getting the same error message re unable to connect. Not due to my device or internet connection.

  • ftse123 Shana (@ftse123) reported

    Is the @HSBC_UK App down?

  • DrunkRather RATHER DRUNK (@DrunkRather) reported

    @HSBC_UK @jbellshaw I have this problem today. Never had issues before. Concerning if it’s been around since 2018

  • Steph_now Steph (@Steph_now) reported

    Is the iOS app down? @HSBC_UK

  • hotelchamp Hotel Champ (@hotelchamp) reported

    @HSBC_UK Banking app not working network error

  • MartinSquires7 Martin Squires (@MartinSquires7) reported

    @HSBC_UK are the are connection issues as mobile app saying network issues?

  • croper1975 Claire-Louise (@croper1975) reported

    @HSBC_UK is there an issue with your app this morning? I cannot log on. All my other apps are working fine…

  • TheHonestOne65 Graham Hansford (@TheHonestOne65) reported

    @HSBC_UK Your banking app is not working on IPhone currently as it keeps on coming up with an error message. Message says Can’t connect to HSBC network and check your device settings. Have you got an issue with the app this morning?

  • jodyciplinski jody ciplinski (@jodyciplinski) reported

    @HSBC_UK why can’t I access my account through the app

  • jfeyre Jane Eyre (@jfeyre) reported

    @HSBC_UK i cannot log into banking app over Wi-Fi. I get error message. Is there a problem with app

  • Alex__Varga Alex Varga (@Alex__Varga) reported

    @HSBC_UK fix your app please!!

  • slp6 sharon peacock (@slp6) reported

    @HSBC_UK is there an issue with the app this morn as won't let me log on, keeps,telling me not conmected to Internet when I am

  • metallic_tongo metallictongo (@metallic_tongo) reported

    @HSBC_UK can’t get into my mobile banking, app is telling me “we can’t connect due to a network error”, what is going on?

  • WeeHen5 Nikkie Wemyss (@WeeHen5) reported

    @HSBC_UK Banking app & internet banking been down since 3am, will this be rectified soon?

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