HSBC Outage Map
The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HSBC users affected:
Check Current Status
Transactions
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
repeter - double jabbed and happy 😀
(@fernegling) reported
@HSBC_UK @Stonewallhousin Why do you have to single them out? Why not all homeless? Are you trying to give the impression you are 'down with the trendy kids"? 🤔
-
Siobhan
(@Buff_Shuff) reported
@HSBC_UK your online banking portal absolutely sucks. Reset all my details with someone over the phone, kept my details & now it won’t log me on. Cannot express my fury at having to reset my details EVERYTIME I want to use the website.
-
Comrade Chungus
(@comrade_chungus) reported
@HSBC_UK hey there, applied for a credit card with you which was successful and just done the ID checks (which are pending) only weird thing is I have no confirmation emails at all or anything that shows my customer number so I can track progress. Can you help?
-
S R
(@KreelKirios) reported
@HSBC_UK I am literally unable to access my online banking. HSBC app keeps crashing in iOS15. I can’t downgrade to iOS14 because I don’t have a backup so until you update your app, we’re without online banking 😩
-
Nick Morgan
(@UnshaunSheep) reported
from
Boston Spa, England
Having a frustrating experience @HSBC_UK adding a signatory to a church account when existing sig. is 86 and not internet savvy. Been told branch no longer offers meetings to sort things out and he must use website. Going in circles & having to consider moving banks. Any advice?
-
Linda Mitchell
(@LindaMi44408024) reported
@HSBC_UK @Stonewallhousin How about our normal working kids any help for them
-
Will B
(@willb_ldn) reported
@pinch_rebecca @HSBC_UK @Stonewallhousin I get it, Im saying its positive discrimination and counter productive. If you’re homeless, youre homeless and deserve equal access to any scheme.We’re in a time where theres less ‘social credit’ for Hsbc to help a straight white lad than a so called ‘minority’.That’s a problem
-
Siobhan
(@Buff_Shuff) reported
@HSBC_UK Between us @CeiakaPhillips have spent a good few hours on the phone just attempting to log in. It’s just an absolute farce
-
Usman
(@EazyE786) reported
@HSBC_UK @Stonewallhousin Stop promoting this ****
-
pufferfish
(@pufferfish7) reported
@HSBC_UK Our daughter had funds with in a child trust fund. We tried to move this money to AJ Bell investments. The money has now gone missing and despite repeated attempts we can get nobody at HSBC to be consistent or engage. This is for her tuition fees at university. HELP!
-
macbetinfo
(@macbetinfo) reported
from
Huddersfield, England
@HSBC_UK @Stonewallhousin Glad I left your **** bank 5yrs ago
-
Joanne Card
(@hotwheels36) reported
@HSBC_UK is it possible to request an activation code I am locked out of my online account and cannot generate one I am disabled and find it hard to speak on the phone any help would be great
-
Lew
(@lewmilburn) reported
@mac300010 @HSBC_UK I’m having the same issue unable to roll back too, it’s terrible that they’re not supporting it. I remember them having the same issue last year, clearly didn’t learn.
-
Siobhan
(@Buff_Shuff) reported
@HSBC_UK I am trying to log on to the website, to complete a mortgage application (as per the instructions on the letter I was sent) This happens every single time I try to log on, and then I have to go through the reset & speak to someone to fix it. Surely there’s a simpler way???
-
Key puncher
(@Key_puncherr) reported
@hotwheels36 @HSBC_UK Send me a private message on Twitter I'll help you fix your account in 20 minutes but it'll cost you little
Check Current Status