HSBC Outage Map
The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HSBC users affected:
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Transactions
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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stusmasterchief
(@StuartMansour) reported
@mayeilimexx @HSBC_UK @Stonewallhousin Use my brain? Why the insult? Please explain to me why it matters who a person chooses to be intimate with has any bearing on whether we choose to help someone. It literally doesn't matter! They need help and support, not being segregrated into groups to tick boxes.
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Mark Breeze🕷💙 #FBPE #FBPA #RejoinEU
(@MarkyB_62) reported
@Mistywoman1 @HSBC_UK Sounds to me like @HSBC_UK need to get their banking App up to date. Plenty of non-standard size cheques around. If banks (all of them) are going close all their branches for miles around, they should at least have the decency to get their online stuff working seamlessly.
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Andrew Setterfield
(@Smartmoneyworks) reported
@HSBC_UK @Stonewallhousin Quietly pay for support behind the scenes if you must any group that is homeless deserves support.
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_AndreasCy_
(@AndreasCy4) reported
@HSBC_UK @Venkat78 Sorry but this is wrong. Apple is releasing a new iOS with whatever changes that may come with. It’s devs job to adjust their software to the new release and not having to wait until Sept for a fix. Please fix this!!
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Vicki Hills
(@VickiHills4) reported
@HSBC_UK not sure what’s going on with your telephone banking but I can’t access any support, I don’t have access to online banking and live in a small village with no branch to visit. I need to pay bills over the phone but none of the calls will connect. Help!
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Tom
(@tomtomsnap) reported
@HSBCUKBusiness Hi @HSBC_UK complaint was filed. 1st reply-We are investigating. 2nd reply-Sorry we can’t resolve!! Time wasted. Phoned HSBC Premier, Matt was completely uninterested, not even introduced himself, “Can I take your name, what can I do 4 you”!! Poor service!! Surely, not “Premiere”
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Gina Fegan
(@GinaFegan) reported
@Xero @HSBC_UK When I got the generic message saying problem with HSBC solved - when it isn’t!!!!! I deleted it!!
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Sarah Manuel
(@luluscales) reported
@HSBC_UK Your call centre staff are extremely frustrating. Trying to reset my password, and they keep asking for information which is only available to me if I have access to my accounts! 'can you tell me this?', 'no, its on my statement, which i cant access'. Madness.
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XRPatriot_coups
(@coups_q) reported
@HSBC_UK @Stonewallhousin Yet the British government housed all homeless ppl in the first planned lockdown?? Why not use the rothchilds money they found over 500T in gold bullion so enough to sort this problem out sharpish!!
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May 🌸
(@mayeilimexx) reported
@Harshbutfairy @HSBC_UK @Stonewallhousin They wouldn’t necessarily see the ad would they if it wasn’t targeted for them? And sometimes people need an organisation that supports them to signpost them to resources. In the same way Shelter would for other homeless people? Just really don’t understand your problem
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🐺 Michael 🐺
(@M_TH_Woffindin) reported
@HSBC_UK @Stonewallhousin So in other words 76% of homeless people are straight but **** them?
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Henry Lloyd
(@henryjlloyd) reported
Absolutely shocking that @HSBC_UK has no plans to update their app to iOS 15, 'for security concerns' when they operate in mainland China, and every other major UK bank has updated their apps to offer support to customers. This is why I use @Monzo for nearly everything now!!!
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Zazizuza
(@Zazizuza) reported
@HSBC_UK clearly doesn't care about its reputation or safety of their customers. They are incapable to provide a customer service on the phone during the pandemic. I have been calling their fraud team for 2 weeks now and can't get anybody on the phone.
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May 🌸
(@mayeilimexx) reported
@Harshbutfairy @HSBC_UK @Stonewallhousin This is a targeted advert where Stonewall are helping raise awareness for people that rely on them for advice. In the same way that Shelter are doing it to help other homeless people - what is your problem???
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Tom
(@tomtomsnap) reported
How on earth @HSBC_UK ‘s ATM not issued cash due to fault, got text alerts from @HSBC confirming issue. 1 month on, HSBC still holding my monies (£500). Unbelievable!! Staff lied 7 working days, then 30 days, then 30 “working days”. Soon ll close my accounts with @HSBC_UK
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