HSBC

HSBC Outage Map

The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HSBC users affected:

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 3
Blackpool, England 2
Manchester, England 2
Rugby, England 1
Liverpool, England 1
Glasgow, Scotland 1
Washington, England 1
Coulsdon, England 1
Wallington, England 1
Northampton, England 1
Batley, England 1
Deal, England 1
York, England 1
St Helens, England 1
Hertford, England 1
Ilkeston, England 1
Welwyn Garden City, England 1
March, England 1
Harrow, England 1
Lytham St Annes, England 1
Borehamwood, England 1
Sheffield, England 1
North Somerset, England 1
Woodford Green, England 1
Rotherham, England 1
Milton Keynes, England 1
Ealing, England 1
City of London, England 1
Folkestone, England 1
Bristol, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • SLKFitnessmax Weights & Cakes (@SLKFitnessmax) reported

    @HSBC_UK banking app is down again...twice in 2 days...what is going on?

  • andkath1 andkath (@andkath1) reported

    @HSBC_UK Getting a error code “API_103 on my banking app

  • MrDavidColey David (@MrDavidColey) reported

    @HSBC_UK @LavenderLLUK Cant access my business or personal accounts via the app tonight. So looks like the issues are still ongoing. I could access this morning.

  • Jessica58976927 Jessica Atkinson (@Jessica58976927) reported

    Yet again hsbc is down twice this week same error code, trying to pay my rent😡😠🤬 taking p*** now @HSBC_UK

  • Jess_Havana Jess ♡ (@Jess_Havana) reported

    @HSBC_UK hi, just logged into the HSBC android app and my accounts aren't loading? Says error code API_103?

  • dpbamford Daniel Bamford (@dpbamford) reported

    @HSBC_UK issues logging in to banking app and website. Please fix

  • EmmaTho87385491 Emma Thompson (@EmmaTho87385491) reported

    @HSBC_UK is banking down again? My card is declining and can't view my accounts on mobile banking!

  • chloelongley Chloë 💙💛🏳️‍🌈 (@chloelongley) reported

    @HSBC_UK I can’t access my account via your app; getting error code api_103. I thought you resolved this over the weekend? I need to transfer money to my son for his birthday. Not happy.

  • GoumisJosh JMGR (@GoumisJosh) reported

    @HSBC_UK Are you serious? It's not even been over 48 hours and the app and your services are down again? I'm genuinely concerned about my money now. I will be leaving this freaking bank! 🙄 Are you going to compensate? What a joke!

  • LollSavill loll.savill@gmail.co (@LollSavill) reported

    @HSBC_UK app gone down again, this is getting ridiculous

  • dowsonQA Thomas (@dowsonQA) reported

    @djLucianboy758 @HSBC_UK I am getting the same. Can't login on my PC at all.

  • Crusty185 Russell (@Crusty185) reported

    @HSBC_UK Once again i cant get onto my online banking. What the hell is going on, this is unacceptable! Whats the odds i dont hear back for over 12hrs again. Awful service, think it's time to switch banks!!

  • noodlekooo Vivi⁷ (rest) (@noodlekooo) reported

    @HSBC_UK you app is down again I'm at a petrol station with no way to pay?

  • Cemlyn10 Cemlyn (@Cemlyn10) reported

    @HSBC_UK can't access my account on the iphone app. Being given the API_103 error code.

  • MoharirMandy Mandar Moharir (@MoharirMandy) reported

    @HSBC_UK I am unable to access account from mobile app. There is an error API_103. NOT ABLE TO DO ANYCARD TRANSACTIONS AS WELL. PLEASE RESOLVE ON PRIORITY

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