HSBC Outage Map
The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HSBC users affected:
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Transactions
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Abby Watkins
(@abbywatkins) reported
@HSBC_UK @S4Bgroupuk Our business banking is down. Any idea when it will be available?
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Stewie B 💙🖤
(@Nogud2) reported
@HSBC_UK your online banking is down yet this is not reflected on your website.
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mark
(@mark29849363) reported
@HSBC_UK is there a problem with mobile app? Getting server unavailable message for last 90 minutes
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Bridie Reilly
(@BridieReilly3) reported
@littlesister__ @HSBC_UK Same problem for me - can't get chat to work and have been waiting for callback for three quarters of an hour
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m23439
(@m23439) reported
@HSBC_UK Are your servers down? I cannot access internet business banking...your website says no service issues but there certainly appears to be!!
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Anthony Capstick
(@CapstickA) reported
@HSBC_UK all systems showing big green ticks on your System Status page - downdetector has been showing system outage for at least 2 hours now - when will you update your status page with the truth?
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Stylish Shutters
(@StylishShutters) reported
@HSBC_UK can't access our business banking! App says server down and then won't recognise passcode. Tried via desktop and not working either!
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m23439
(@m23439) reported
@S4Bgroupuk @HSBC_UK Same here, although they won't acknowledge it on website. Have been holding on phone for 70 minutes so far!!
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Anthony Capstick
(@CapstickA) reported
@HSBC_UK error showing: Sorry, something went wrong. Please try again. If this problem persists please contact our helpdesk. (GBB-LON-2013) - what is correct status?
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Robert Davison
(@nosivadtrebor) reported
@S4Bgroupuk @HSBC_UK I am having this same problem. Can't login, can't just be two of us...
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JJ Wilson
(@JSJAccountants) reported
@HSBC_UK Can not log in via business
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John Griffith
(@milgi22) reported
@HSBC_UK problem login in to business banking
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Amanda
(@mostlygeordie) reported
@HSBC_UK is there a problem with your app? Seems to be unavailable.
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Ailsa Gracey
(@AilsaGracey) reported
@S4Bgroupuk @HSBC_UK Business banking definitely down. Can’t get past username part of login
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L.R.M Photography
(@LRMphotos) reported
@HSBC_UK How about putting a message at the top of your page to let customers know they cannot access internet business banking at the moment
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