HSBC

HSBC Outage Map

The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HSBC users affected:

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 3
Newcastle upon Tyne, England 2
City of London, England 2
Birmingham, England 2
Bath, England 1
Northallerton, England 1
South Benfleet, England 1
Swansea, Wales 1
Norwich, England 1
Royal Leamington Spa, England 1
Wandsworth, England 1
Newham, England 1
Blackburn, England 1
Bangor, Wales 1
Chester-le-Street, England 1
Wetherby, England 1
Bristol, England 1
Cambridge, England 1
Gloucester, England 1
Newport, Wales 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Serena_Partrick Billy Bragg (@Serena_Partrick) reported

    @HSBC_UK You stand with customer service which includes telling customers to close their accounts if they don't believe the right things?

  • BrodieMH Brodie 🏳️‍🌈🦕🦖 (@BrodieMH) reported

    @Ruthycpr @apwyatt @HSBC_UK Some people have issues with LGB people, or people of colour, or disabled people. Should we let those bigots dictate what everyone else is allowed to do?

  • s_maczkowski stef ◣ ◢ (@s_maczkowski) reported

    @HSBC @HSBC_UK your fraud detection algos are bad. I'm blocked again from making a genuine transaction on a reputable site. And I have to call each time to unblock as can't get texts or in app notifications to work for me. Please sort it out.

  • Nikos807527621 Nik (@Nikos807527621) reported

    @HSBC_UK Hi I have applied for a credit card and the website crashed can you please check if it went thorough without having to call please?

  • TeamD_D_E_ DRJK (@TeamD_D_E_) reported

    @HSBC_UK hello. I had my account opened I think on the 23rd June but am still@waiting for my 6-10 digit number to be able to use online banking. I’ve had my card and PIN but can’t view my account yet. Can you help?

  • alan_garratt Alan (@alan_garratt) reported

    @suepascoe001 @HSBC_UK @christineburns It’s not the badge that’s the problem, it’s the obnoxious telling people of what ‘matters’ when they’re a bank.

  • 72FFR AWAW (@72FFR) reported

    @HSBC_UK Hang on at least Halifax told customers to **** off if they didn’t like their stupid pronoun badges. You’re just trying to get a @stonewalluk pat on the head but you haven’t done anything apart from tweet. You’re no Halifax.

  • eastaquarian Eastaquarian (@eastaquarian) reported

    @HSBC_UK That's fine HSBC. I've been a customer of yours for years. I'm already looking into alternative accounts. You'll hear from me soon, no doubt about that. Bye!

  • AndyBarterson10 Andy Barterson (@AndyBarterson10) reported

    @HSBC_UK But it's only in the uk we have this nonsense shoved down our throats right? It doesn't happen in China....

  • WhichPure 🦖Karen P 🦕 💙💛 🌻 (@WhichPure) reported

    @HSBC_UK 🤔 So you’re either providing free advertising for a competitor OR you’ve recognised that they’ve committed a bad PR blunder& are drawing attention to their misfortunes. Apart from professional conduct in the workplace & providing good customer service, truly no-one cares….

  • DannyMac9187 Danny Mac. 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DannyMac9187) reported

    @SuffolkRoyal @HBiggus @HSBC_UK I agree. I didn't mean dies anyone here think we should change accounts. I was hoping someone at HSBC might be able to shed light on how far their support for Halifax goes.

  • heyheyde Liza 💚🤍💜 (@heyheyde) reported

    @HSBC_UK That would be fine if trans ideology didn’t support abuse of children.

  • TheCipherTruth The Cipher (@TheCipherTruth) reported

    @HSBC_UK That’s the end of cheap access to my deposits. If you want to lecture me on a dangerous ideology, then go fund yourselves on the inter-bank market instead.

  • donkey0atey Donkey0atey (@donkey0atey) reported

    @HSBC_UK Oh dear this will cost you, how will your shareholders view this maladministration? Pretty much destroyed your credibility with this woke garbage.

  • valsgolightly Val S (@valsgolightly) reported

    @HSBC_UK Please explain why I would need someone’s third person pronouns in a customer service setting. I only use telephone banking, will the agents be announcing their pronouns when they answer the call? (I would think the majority of customer service is now online or over the phone?)

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