HSBC Outage Map
The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HSBC users affected:
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Transactions
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Corden
(@RichCorden) reported
@HSBC_UK have you tried turning it off and on again…. Need banking to work but will have an extra coffee and wait patiently for you to fix the issue. Have a lovely day #hsbcdown
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Kelly Molson
(@TheChiefCheese) reported
@SygmaSecurity @HSBC_UK I'm having the exact same problem!
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Anthony Capstick
(@CapstickA) reported
@HSBC_UK error showing: Sorry, something went wrong. Please try again. If this problem persists please contact our helpdesk. (GBB-LON-2013) - what is correct status?
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Chris Lever
(@CLeverinuk) reported
@HSBC_UK #HSBCBusinessBanking Why is your system down and when can we expect to access your online banking service? Some communication would be appreciated.
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Tracey
(@teetee_abz) reported
from
Walton, Scotland
@HSBC_UK Are there any issues with Business Banking at all? Can’t log in (either on mobile or pc) :)
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mark
(@mark29849363) reported
@HSBC_UK is there a problem with mobile app? Getting server unavailable message for last 90 minutes
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Rebecca Julian
(@rebeccaejulian) reported
I don't mind @HSBC_UK being offline we all have issues sometimes but at least acknowledge it and update people. Basic customer service.
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Dimitar Kadrinski
(@kadrinski) reported
@Shriti14653028 @CLeverinuk @HSBC_UK Their chat server is down too :-)
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Shriti
(@Shriti14653028) reported
@k4kamal @HSBC_UK Having same problem
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L.R.M Photography
(@LRMphotos) reported
@HSBC_UK How about putting a message at the top of your page to let customers know they cannot access internet business banking at the moment
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JJ Wilson
(@JSJAccountants) reported
@HSBC_UK Can not log in via business
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Abi Hawkins
(@abihawkins36) reported
@studiodbd @HSBC_UK @aljaban Same for me. I cant login to Internet Banking either as its saying username is incorrect!!!! Not good enough.
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Sleekstone Holidays
(@SleekstoneHols) reported
@HSBC_UK Mine is showing Server Unavailable and I’ve done a hard reset on my phone!! What’s the current status please?
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Anthony Capstick
(@CapstickA) reported
@HSBC_UK all systems showing big green ticks on your System Status page - downdetector has been showing system outage for at least 2 hours now - when will you update your status page with the truth?
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Lauren
(@renlpitt) reported
@HSBC_UK Issues with login both online and with app. Status page says no issues. There is an issue
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