HSBC

HSBC Outage Map

The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HSBC users affected:

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 3
City of London, England 2
Newcastle upon Tyne, England 1
Bath, England 1
Northallerton, England 1
South Benfleet, England 1
Swansea, Wales 1
Norwich, England 1
Royal Leamington Spa, England 1
Wandsworth, England 1
Newham, England 1
Blackburn, England 1
Birmingham, England 1
Bangor, Wales 1
Chester-le-Street, England 1
Wetherby, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • PopsAnonymous Anonymous (@PopsAnonymous) reported

    @HSBC_UK How are HSBC compensating it’s customers for failing to meet their own terms in providing banking and access to accounts?

  • cricket_jon Cricket Jon (@cricket_jon) reported

    @HSBC_UK OLB is down again. Could get in but not make changes to sranding orders, now cant get in at all again.

  • RochelleDancel Rochelle Dancel (@RochelleDancel) reported

    Anyone else having issues getting into the @HSBC_UK app right now?

  • eastaquarian Eastaquarian (@eastaquarian) reported

    @HSBC_UK Can access account but not make a payment to another account. It's urgent. Please sort this!

  • DaRealJellyToon dinethplayz (@DaRealJellyToon) reported

    @HSBC_UK i can’t transfer money to anyone it says error

  • RedLaser4000 RedLaser4000 (@RedLaser4000) reported

    @HSBC_UK Issue is intermittent - i.e. not working.

  • Ben_COYS Ben (@Ben_COYS) reported

    @HSBC_UK your app is the worst thing I've seen in my entire life and I support Spurs. Seriously, that's impressive.

  • cricket_jon Cricket Jon (@cricket_jon) reported

    @HSBC_UK Cant adjust a standing ordet amount. Enter the transaction code from the app and told there has been an error

  • MattLawrence39 Matt Lawrence (@MattLawrence39) reported

    @HSBC_UK Still not working

  • mags_griffin Mags Griffin (@mags_griffin) reported

    @HSBC_UK Still says 'service unavailable'

  • hyo_isak . (@hyo_isak) reported

    @HSBC_UK why can’t I access my money ?

  • PopsAnonymous Anonymous (@PopsAnonymous) reported

    @HSBC_UK What’s going to be the compensation to customers for this outage? You’re failing to provide the service your terms say you will.

  • key0p CJ (@key0p) reported

    @HSBC_UK Lol mine hasn’t been working for over a week now, after you turned it off after I made a payment to #xummwallet !! moving my accounts for sure.

  • sofasprinter Laura Huxtable (@sofasprinter) reported

    @HSBC_UK mobile and online banking both failing. Unable to send urgent payments at all this weekend. Doesn’t help to log out and back in. What on Earth is going on and when will it be fixed. We are unable to access OUR OWN money. Not good enough

  • villainous9 ECR4EU (@villainous9) reported

    @HSBC_UK Mine isn’t working. It’s asking me to completely restart the application process.

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