HSBC Outage Map
The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HSBC users affected:
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Transactions
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Michelle Nattrass
(@ChelleLouN) reported
@HSBC_UK Most banks only help those who don't really need the help in my experience. Leaving the people who really need low cost borrowing having to get into more ebr with loan sharks and poor credit interest rates. Plus it's all down to algorithms not people.
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Zerbious
(@Zerbious) reported
@thraxar @HSBC_UK Hiring more people defeats their philosophy of reducing staff, automating every aspect of banking to self-service while in turn slamming you with excessive fees to better line their pockets.... it seems to be the mantra of every bank.
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1188
(@118t8) reported
@VoortMartijn @HSBC_UK Of course. I never thought they'd give me a penny back as they're a bank and their purpose is making money as you say, but them doing that for me proves that them not being there to help and customer service being nonexistent just isn't true.
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Graham
(@Graham35977245) reported
@HSBC_UK I think you can deduce from the comments below that most folk know how banks operate. Just put good customer service first.
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Tom Phillips
(@snifferphillips) reported
@HSBC_UK Yes rang the bank, the response was we can’t help. Only wanted to increase our overdraft by £200. In the process of leaving the bank
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brian williams
(@brianw2013) reported
@HSBC_UK Closed local branches. What do any bank offer now that others don’t? Sure isn’t personal service.
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ɹǝʌoɔɹǝpu∩ . ♿
(@00undercover) reported
@HSBC_UK Yeah ok help give me 100.000 this will keep the heat on for a week or two.
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Al
(@alsloggy) reported
@HSBC_UK men and or women aka creditors, ask banks to support them, yet banks advance [magical] funds to the legal name, which is fraud, as it turns said creditors into debtors, correct? 🤦
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Michelle Nattrass
(@ChelleLouN) reported
@HSBC_UK Most banks only help those who don't really need the help in my experience. Leaving the people who really need low cost borrowing having to get into more debt with loan sharks and poor credit interest rates. Plus it's all down to algorithms not people.
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MissBlondeDitzy
(@BlondeKeeley) reported
@HSBC_UK The only way for a bank to help would be to write off part of a customer's debts. Providing people details of debt advice organisations, many of which are funded by the credit industry, is pointless. Is a debt adviser going to write a cheque a pay a customer's rent?
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Bogs_Of_Justice_II
(@Bogs_Return) reported
@HSBC_UK Typical bank insisting they can ‘help’ Until you miss payments…. They couldn’t give a ****, don’t be fooled into thinking they do 🙄🙄
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Sir Andrew Barnes
(@MisterSpaceman) reported
@HSBC_UK To see if they could help us out now that #KwamiKwasi has taken the lid off of your bonuses...... ***
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Lord Binfield
(@sabeyaj) reported
@HSBC_UK Yes I did - I got shafted by Nat West - 6 weeks on - still no resolution to my contacts complaint - constantly fibbed of with pathetic messages on my phone - great customer service …….. NOT!!!!!!!
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Steven Jones
(@SteveJones80) reported
@HSBC_UK Haven’t yet, because it’s likely that we’ll have to all pay you back ten fold down the line???
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Jaime
(@jimbobbats) reported
@HSBC_UK Years ago I was struggling with debt and went to my bank for help. They tried to sell me life insurance and used Jade Goody’s recent death as an example of what could happen to me. Never asked for help again. Thankfully I cleared my debts but that meeting stayed with me.
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