HSBC Outage Map
The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HSBC users affected:
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Transactions
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Pranjali Waje
(@PranjaliWaje) reported
@HSBC_UK 12 days to this tweet. No refund of my own money refunded by complete savings on 24/3/2022 call details to HSBC 25/4/22 7.12pm 41 mins;3/05/22 3.21 pm 39mins;12/5/22 3.21 pm 39 mins. same answer from all HSBC phone banking we have escalated ur issue to suspense account.
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Gavin Sheppard
(@GavinJSheppard) reported
The problem: “At a big bank like ours, what do people think the average loan length is? It is six years. What happens to the planet in year seven is actually irrelevant to our loan book.” Global head of responsible investing at @HSBC_UK
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DB_Crypto
(@DBCrypto9) reported
@LukeJohnsonRCP @AllisonPearson @HSBC_UK It took 3 months before working from home, so what's your point?
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Matthew Pateman #BlackLivesMatter
(@ProfPateman) reported
@HSBC_UK Hi - is there an issue with your online banking app update on iPad? I am trying to up date and it is is taking a very long time.
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Wing Tsang 🎈ACIM, A IDM
(@wtsang_) reported
Hi .@HSBC_UK is there a chance of extending the opening hours for Saturdays? For the third Saturday in a row, your branch is full of customers and there’s a 1.5 hour wait for existing customers at 10:00am and the branch opens at 9:30am. #help
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Sir Blue
(@BlueWaterEarth) reported
@InvestmentWeek @HSBC_UK To pursue this end they are literally happy to let everyone else suffer catastrophic fires, floods landslides, storms and pollution, be removed from land, lose clean water be posioned and in some instances die. Teflon; it isn’t an isolated issue
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Cam
(@Cam14908766) reported
@HSBC @HSBC_UK I'm haveing problems with my account. It says that I need to call a phone number which isn't the one thats on the website, some help would be great.
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Toby Guise
(@TobyGuise) reported
@LukeJohnsonRCP @HSBC_UK They still have the pandemic referenced on their telephone hold message. It’s biggest excuse for dropping consumer standards in history, not least because it also locked in market share by making it more difficult for people to change service providers - and they knew that.
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Paul Davies
(@pauldavies76) reported
The first one I registered just gave me error message HK1 whenever I tried to log in. I called and they said to wait 7 days for it to work. I waited 7 days and it still didn't work. @HSBC_UK
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Lawrence Garfield
(@Losing_Streak42) reported
@LukeJohnsonRCP @AllisonPearson @HSBC_UK I started a new job in January, working with people in the Netherlands and India as well as the UK. Worked at home every day, not even sure if I have a desk anywhere,or even an office.
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🦄 UnicornFarts641🦄 BossQueenie 👑
(@LegitBoss69) reported
@HSBC_UK doesn't feel me with confidence and I'm quite worried about my money being safe now. Considering customer services refuse to listen 👂 or help :'(
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Mary White
(@mrsgaius) reported
@HSBC_UK I called your customer service line last Saturday and Wednesday. A statement was ordered, and should have been delivered within 5 days. I've just had today's post, and the statement is still not here. Please could I emphasise this is URGENT? I absolutely need this at
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Vicky Townshend
(@FlyingRoobarb) reported
from
Harwich, England
@HSBC_UK To get permission to transfer house purchase monies to my solicitor. Tried Colchester, Ipswich and Chelmsford. I live in Harwich so Colchester would be good. Travelling difficult with #MH issues.
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Ali Lee
(@_AliLee_) reported
@ProfPateman @HSBC_UK I've got problems too after entering my ib number the next page never loads. Tried in chrome and Edge and have super fast fiber so must be your end!
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Vicky Townshend
(@FlyingRoobarb) reported
from
Harwich, England
Been trying to make an in person branch appointment online for last 24 hours @HSBC_UK. Nothing available at all for any day. Online help just tells me to do what I've been doing. #PTSD now kicking in.
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