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HSBC

HSBC Outage Map

The map below depicts the most recent cities worldwide where HSBC users have reported problems and outages. If you are having an issue with HSBC, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HSBC users affected:

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
City of London, England 2
Cambridge, England 1
Blackburn, England 1
Great Malvern, England 1
Hatfield, England 1
Woking, England 1
Cleveleys, England 1
Rugby, England 1
Liverpool, England 1
Glasgow, Scotland 1
Washington, England 1
Coulsdon, England 1
London, England 3
Wallington, England 1
Northampton, England 1
Batley, England 1
Blackpool, England 2
Deal, England 1
York, England 1
St Helens, England 1
Hertford, England 1
Ilkeston, England 1
Welwyn Garden City, England 1
March, England 1
Harrow, England 1
Lytham St Annes, England 1
Borehamwood, England 1
Sheffield, England 1
North Somerset, England 1
Woodford Green, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • cwilksuk
    ChiaraClo🌈🌈🌈 (@cwilksuk) reported

    @McCapedCrusader @HSBC_UK I'm having the same problem..I can't pay for my online delivery and it took ages to get a slot ..I can see lots of other are having the same problem...

  • KatieFalconer73
    Katie Bland (@KatieFalconer73) reported

    @HSBC_UK trying to bank online, won’t allow me into my accounts and when I phone there is no service. Is this a wide problem or just me?

  • blabsigail
    Astaroth⁷ (Abi)💜 COMMISSIONS OPEN! (@blabsigail) reported

    @HSBC_UK anyone else having an issue with the mobile app? I log in and get told there's a system error and to try again later. Wondering if there's something wrong with my app/my account or if it's just down all together.

  • McCapedCrusader
    Making things better (@McCapedCrusader) reported

    @HSBC_UK contactless payments not working!!! Just wasted an hour of my evening going to Tesco! And have nothing to eat! Thanks for that. Compensation needed!!!! I expect a quick reply from you.

  • MrsPaulie
    Alexandra Linford (@MrsPaulie) reported

    @HSBC_UK getting a system error tonight on banking app. Is there an issue ??

  • EagleFoxCharlie
    Ramakrishnan S (@EagleFoxCharlie) reported

    @HSBC_UK are your servers down... #hsbcdown #bankservicedown

  • MTFC18
    Dave (@MTFC18) reported

    @dace_pune @HSBC_UK Mines down too

  • Mikesteve1986
    Michael Stevens (@Mikesteve1986) reported

    @HSBC_UK is your mobile banking app down? I can’t access it ...

  • melcreative0917
    Melissa Taylor (@melcreative0917) reported

    @HSBC_UK is the app and website down?

  • Trader184
    Dialectic Thoughts (@Trader184) reported

    @traceyh64166039 @HSBC_UK same. no customer service helpline either. chat apps no response either.

  • lauraloulaura
    laura brookes (@lauraloulaura) reported

    @HSBC_UK is there a problem with the banking app?

  • bell_emcb
    emcb (@bell_emcb) reported

    @HSBC_UK is your internet banking down? HSBCnet not working

  • _beckyboop
    Rebecca Louise Lewis (@_beckyboop) reported

    @HSBC_UK why is mobile banking not working?! Can’t order online and the app keeps saying system error?? What’s happening HSBC!?!?

  • benjaminjwhitby
    Benjamin Whitby (@benjaminjwhitby) reported

    @HSBC_UK are payment systems down? @firstdirect are having troubles atm.

  • NazMiah1980
    Naz Miah (@NazMiah1980) reported

    @HSBC_UK Hi, is there an issue with the network? Google Pay declined for a purchase and accessing the banking app is hit and miss all of a sudden.

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