HSBC Outage Map
The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HSBC users affected:
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Transactions
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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kieran
(@KBainbridge79) reported
@HSBC_UK is the WORST bank for customer service on the planet, all your phone operators are fully brain dead and not having a fraud team in banks is ******* ridiculous
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Say No To Woke
(@beverichUK) reported
@HSBC_UK You can’t see the impact your disgraceful lack of service, you care only about profit, using Covid as an excuse for your outrageous times to answer a phone, up to 3 hours !! You have closed 90% of branches within 20 miles, disgraceful
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JenO
(@IkkleJen) reported
@HSBC_UK still unable to set up son’s on line banking. Never ending problems
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Claire Gold
(@msclairegold) reported
@HSBC_UK Hi - suddenly my mobile banking app will not open beyond the first page and then crashes. Can you help?
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M2
(@M2_two) reported
@HSBC_UK You support the CCP and stop people fleeing Hong Kong from withdrawing their pension. Shame on you
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Simon Edwards
(@Natureboy3) reported
@CruisingTheCut @HSBC_UK NatWest since started work in 1981, no problems at all. They were excellent the other week when their fraud team noticed someone had removed money from my account pretending to be Amazon Prime.
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Buland
(@Buland63784706) reported
@HSBC_UK @zoeford1 My Mobile App is crashing at the start. I have updated OS to IOS 15. Still crashes. Any solution to access my account from Laptop?
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Ukvoice
(@Talkyap) reported
@HSBC_UK We are HSBC we support regimes with blood on their hands murdering dictatorships and basically anybody who's willing to put money into our pockets
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michele crew
(@michelebraiden) reported
from
Hastings, England
@HSBC_UK Hah! Appear to collude and Support domestic abuse though! #twoyear complaint
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Richard Madden
(@RMadden85) reported
@svphasetwo @HSBC_UK All banks are doing that to be fair. I took all my money out when rates became a joke. I want something for providing them with a service.
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.
(@bloodlustiii) reported
@HSBC_UK **** you @HSBC_UK for supporting China's National Security Law.
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Andrew Davies
(@andrewcaerlyr) reported
@HSBC_UK Thanks/diolch Well the request, sourced from Welsh national treasure Dafydd Iwan is for a Welsh language version of the HSBC Web portal/customer website. Checkout what McDonald's have done for example
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Ian Davies
(@loftedondrive) reported
@TheChiantiKid @HSBC_UK And their customer service is shite, they should be paying us.
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Dr C L '2-jags' 💉 💉 Spillard
(@CandiSpillard) reported
@HSBC_UK Quite. You appear recently have 'seen the opportunity' to charge 'community accounts' - run by useful little organisations who do anything from looking after parks to organising local events - £5 per month, which is frankly extortionate. Also, your customer service is dreadful.
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Zatrix
(@Zatrix19) reported
@HSBC_UK Hi, i was called from a girl called Bianca who says she's working for hsbc, she gave me this code BXM84445 and that number to prove that's for real. Is she trustworthy?
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