HSBC Outage Map
The map below depicts the most recent cities worldwide where HSBC users have reported problems and outages. If you are having an issue with HSBC, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HSBC users affected:
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Normanton, England | 1 |
| Carlisle, England | 1 |
| Bude, England | 2 |
| Portsmouth, England | 1 |
| Leeds, England | 1 |
| Bourne End, England | 1 |
| Maidstone, England | 1 |
| Crawley, England | 1 |
| City of London, England | 1 |
| March, England | 1 |
| Guildford, England | 1 |
| Coventry, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Valdrin Hoxha (@h_valdrin) reported@HSBC_UK I made call this morning about my credit card one you of lady from customer service she wasn’t very helpful I hope the phone are record . Thank You
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Simon Stockley (@si78475) reported@HSBC_UK Hi, I havent received my debit card sent to Thailand and your chat/messaging isnt working error 1007. Please help arrange a replacement without calling.
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Or Sassur (@Orsassur2) reported@HSBC @HSBC_UK please help me
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Christine Mcgeorge (@ChristineM5051) reported@HSBC_UK I've spent three days trying to resolve a problem with HSBC. Perhaps you can help. Online bonus savings account. My understanding is that if I withdraw anything I lose the bonus part of the interest for that month. Is that right
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Suzanne McGowan (@Suzanne36861284) reported@HSBC_UK There doesn't appear to be a counter service anywhere near and I'm going round in circles trying to find a post office
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jjNotice (@jj_Notice) reported@EXCEL @HSBC_UK Could even trade 369 for Bin and upgrade support to Hyli for even more LPL style fighting
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Christine Mcgeorge (@ChristineM5051) reported@HSBC_UK Help. Please clarify the terms of an on line bonus savings account
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Superficialsupermum (@superficialmum) reported@HSBC_UK Everyone who switched from Kinetic can now no longer access their account!
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Alex De La Garza (@alex_goteam) reported@HSBC @HSBC_UK please do the right thing and help Penny with her account!
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Matt (@mattyblinkster) reported@upsteve1 @HSBC_UK Look At my post I have had the same issue! Shocking the way @hsbc are now wasn’t like that when I started banking with them many years ago!
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Aimi Jones (@AimiMcNeill) reportedHi @HSBC_UK Ive had letter from you claiming that you owe me a refund due to historic credit card charges and to reply with my bank acc details on a pre paid form. Not sure if a scam and yr helpline cant confirm. No HSBC branches near me. Help!
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Kyle (@kyle213187) reported@HSBC_UK Hello! I’ve woken up to over 25 emails saying your HSBC card has been registered for Apple Pay. This wasn’t me…. Is it a glitch or something or is someone actually trying to use my account
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Simon Laskey (@SimonLaskey) reported@andyward1964 @HSBC_UK Can't login to either the old Kinetic or BIB.
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🆁 (@CapitalR) reportedLast night someone in Turkey attempted to fraudulently use my credit card. I only used it for the hotel and flights for the Fenerbahçe away game. I didn’t use it in Istanbul at all 🤔 Unbelievably @HSBC_UK didn’t want me to cancel my credit card - i had to demand it. WTF? 😳
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Steve Pratley (@stephenpratley) reportedEvery payment I get goes “kerching” except for @HSBC_UK This is a much bigger problem than it sounds