HSBC Outage Map
The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HSBC users affected:
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Transactions
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Tomas Dano 🌈
(@fashionho) reported
@HSBC_UK It’s always been so difficult to log in using your apps. Now you want me to use that stupid little device that I’ve lost years ago. Just let me sign in.
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Massage for Life
(@rubforsports) reported
@HSBC_UK Thanks for getting back. As of this morning my app is now working. Had to turn off the phone and turn it on again. Job done.
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Lee Moss
(@LeeSirvez) reported
@HSBC_UK App is not working. Can you let me know how long this is going to take?
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Nelly Pledge💜
(@nellybatty) reported
@TonyGibson1976 @HSBC_UK Just been on hold with chat for 40 minutes, I have been a customer for 40 years. Not good!
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axel
(@axel07422774) reported
@HSBC_UK i don't know what to do, ive tried doing card number, sort code and account number to set up online banking and every time it gives me meaningless error messages telling me that "we've been unable to verify you" please help me before i go insane
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John Chapman
(@ChapmanJS) reported
@HSBC_UK is the HSBC Mobile app for Android not working? I am getting a 'something wrong' error message. Am able to generate a security code for on line banking so know it is not my password. This was happening yesterday and again this morning
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Thomas Christopher
(@ThomasO77047066) reported
@HSBC_UK The problem with the banking APP is on personal accounts
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Massage for Life
(@rubforsports) reported
@HSBC_UK Come on @HSBC_UK. I want to transfer some money from my business account. App still not working!! 20.22.
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Simon Hall The Infamous Infant ❤️✌🏻📷🏉☕
(@simonhall1974) reported
Why do i waste my time still banking with @HSBC_UK they offer NO value and apalling levels of service.
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JamToon
(@Solanosfreekick) reported
@HSBC_UK Just speaking to someone and I thought I was finally getting somewhere and they hang up. Unbelievable outrages customer service.
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JamToon
(@Solanosfreekick) reported
@HSBC_UK HSBC customer who has received someone else’s account statement with my address on. Have also recently had identity fraud myself wonders if someone has received my Statement. GDPR breach by HSBC 1/2
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Thomas Christopher
(@ThomasO77047066) reported
@HSBC_UK Why carnt hsbc sort out their banking app its been one month now and they still have not sorted out problems with the new security on APP, the app only works intermittently, it is just not good enough!!!
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Mahmood
(@mmahmood89) reported
@HSBC_UK when is your banking app going to start working again ?!
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Jacob W. Smith
(@j4cobsmith) reported
@HSBC_UK shocking customer service levels this morning!! Money sent between accounts picked up by fraud team, did all necessary security checks on the phone (c.1 hour) for the money to then be returned half hour later when I was told it was been sent!! 🤬 angry doesn’t cover it!!
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Arpita Rai
(@arpitarai13) reported
@HSBC_UK same story today. Can I hope for some help? You guys don't even allow this function on your e portal.
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