HSBC

HSBC Outage Map

The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HSBC users affected:

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Macclesfield, England 1
Leeds, England 1
Welshpool, Wales 1
Manchester, England 1
Rochester, England 1
Norwich, England 1
Reading, England 1
Dorking, England 1
St Albans, England 1
Bridgend, Wales 1
Harrow, England 1
Bexleyheath, England 1
Bridport, England 1
Lincoln, England 1
Wallingford, England 1
Plymouth, England 1
Sittingbourne, England 1
Leicester, England 1
Grimsby, England 1
Bourne, England 1
Folkestone, England 1
Wisbech, England 1
Worthing, England 1
Ely, England 1
Birmingham, England 1
Paignton, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • davidkh001 davidkh001 (@davidkh001) reported

    @HSBC_UK No your app is always the latest one to be updated. Please increase the frequency of update. How come a user cannot access his bank account... This is not acceptable!

  • dmikni Dan (@dmikni) reported

    @kevmg @HSBC_UK I left HSBC after 25 odd years of being a customer and they really couldn’t have cared less!

  • DanielL30999136 Daniel Larusso (@DanielL30999136) reported

    @Cambridge_Uni @HSBC_UK Is this scholarship open to working class boys the least represented at university?

  • SteveHogMac Stevo 🥛 (@SteveHogMac) reported

    @HSBC_UK @Cambridge_Uni I’m a white working class male, can I apply? If not - why are you discriminating?

  • JJones7071 John Jones (@JJones7071) reported

    @HSBC_UK Can you help every time I use the HSBC business app it locks my phone up no other app does this have to reboot phone on every occasion

  • SixfieldsToffee Stephen Goddard 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@SixfieldsToffee) reported

    @HSBC_UK @Cambridge_Uni Can you support 30 white students as well? All in the name of equality.

  • PoliticsPatti Politicspatti💙 (@PoliticsPatti) reported

    Is @HSBC_UK the worst bank in the known universe? After 10 months of trying to get access to my elderly mothers account so I can act for her, they still haven’t sorted it out. @HSBC why is your customer service non existent?!

  • c_dodson_thatch Chris Dodson (@c_dodson_thatch) reported

    @HSBC_UK @Cambridge_Uni Interesting that @Cambridge_Uni turned off the comments. This is not equality. If a white singer set up a foundation to solely help white kids, can you imagine the uproar?

  • DamoChristian Damian Christian (@DamoChristian) reported

    Having a shocker @HSBC_UK … customer service…. Seriously not good enough!….

  • RaySammy11 @Spikey Plant (@RaySammy11) reported

    @Cambridge_Uni @HSBC_UK White working class boys need the most help. Unfortunately they will be ignored by the middle class luvies at Cambridge just like the middle class scum ignored the **** and abuse of working class girls by grooming gangs.

  • Rimmergram Jane Rimmer (@Rimmergram) reported

    @HSBC_UK Appalling service today. As an existing customer I can't open a new account online, so have been on hold for nearly 40 minutes for a person to speak to me. Disgusting! Am off to @StarlingBank !!

  • GlenGooner Glen Gooner (@GlenGooner) reported

    @Cambridge_Uni @HSBC_UK How about working class white students

  • 222_BunnyGreene Bunny Greene (@222_BunnyGreene) reported

    @Cambridge_Uni @HSBC_UK White working class boys now the most discriminated against. Bravo Cambridge for encouraging division and blatant discrimination 👍🏻

  • Jean_Jeannie1 JeanJeannie (@Jean_Jeannie1) reported

    @HSBC_UK hi. I'm a customer and trying to open two teen accounts. It won't let me upload anything on Jumio? How do I get a customer number for it? No explanation is given. It talks about a letter or a text. Help! In branch no help as no appointments.

  • bobtheedinburg2 bob@theedinburghbells (@bobtheedinburg2) reported

    @HSBC_UK No - the underwriting team passed a message through the agent saying if an auto check has been done they can’t do a manual one. Banging head against a brick wall was the outcome. Thanks for your communication though - think I’ll tell the story on the money saving expert site

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