HSBC Outage Map
The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HSBC users affected:
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Transactions
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Vic VicinityThree
(@VicinityThree) reported
@legalclaret @HSBC_UK @ImIncorrigible That's not the reason, even though the whole idea is silly. It's about the an employee of Halifax telling people who didn't agree, to close their account. Might as well have said "don't like it, **** off", cause that's how it comes across.
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Ми Європейці 🔱 Il n'y a plus d'Amérique
(@Jonstackpool) reported
from
Runcorn, England
@Lanagibson60 @jorrylad @HSBC_UK You're not doing yourself a favour here. Don't presume. I don't know which end of the spectrum you're on. I'm straight. But I have gay friends who I flat-out adore. My point was about personal freedoms, not about who you choose to ****.
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alan maccuish
(@skooshmaccuish) reported
Never experienced a worse online system than @HSBC_UK online banking. Incredibly slow to actually get on and a ridiculous security system to actually log on
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Tyred-Panda
(@Tyred_Panda) reported
@HSBC_UK If you can’t really change your title with just a phone call, then it would make sense if your website reflected that. Not to be a downer or anything. Your solidarity with name badges is very cool and awesome to see.
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Jamie Tonner
(@oneeye386) reported
@HSBC_UK I have already contacted your team and they have said it takes 10 working days absoloute disgrace.
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Hemal Jadav
(@hemaljadav) reported
@HSBC_UK Ask your smart customer service representative named Ralph
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John Beckford
(@JohnBeckford) reported
@HSBC_UK given that your online chat bot does not address my problem and there is no 'chat with an agent' button (despite the multiple references to it) can you please explain how to obtain some minimal level of customer service?
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GB Pizza Co
(@gbPizzaCo) reported
@HSBC_UK’s customer service is SO BAD that it makes me feel like committing arrestable offences.
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Malcolm Struthers
(@M_Struthers) reported
We should encourage all the banks to come out and support of Halifax - leaving those disgruntled customers threatening to leave a bit up the creek!! I’m with @HSBC_UK
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Kyle
(@SonicPhantom) reported
from
Newtownabbey, Northern Ireland
@PrettyWildXx @HSBC_UK Nah, a bank is not obliged to do business with you. They are taking a firm stance on inclusivity and self expression in their staff and they are indicating that this won’t change - therefore if you’re a customer and you’re not happy with it, you can go elsewhere.
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Claire
(@candystriped87) reported
@LeelaVentura05 @HSBC_UK Everyone has pronouns. "Britney Spears? I loved her music as a kid!" "OMG -HER??- STOP FORCING PRONOUNS DOWN MY THROAT!!"
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Sadmatt
(@ItsSadMatt) reported
@LeelaVentura05 @HSBC_UK You've said a lot, but this is genuinely disgusting. Rather than raising money to start/fund a new group, money is being raised to sue an existing group, taking money and services away from women who need it. This is going to hurt SA survivors, do you support that?
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Ewan Stevenson
(@EwanJStevenson) reported
@HSBC_UK I have been waiting an hour for a chat agent - I need to recall a payment. Can you help?
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Sera Mair🇪🇺🏴🌻
(@SeraMORoberts) reported
@HSBC_UK my mum is having problems sorting out an account as a result of residing in France. Unfortunately, because she is rather deaf she has difficulty with the telephone since it means she cannot see the person's face to read their lips. Any help would be appreciated
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Tyred-Panda
(@Tyred_Panda) reported
@HSBC_UK Hey @HSBC_UK, after seeing this tweet today I decided to finally change my title to Mx on my account with you. On your website it says you only need to call for title changes. However, I was told on the phone that I’d need to go into a branch and give more information.
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