HSBC

HSBC Outage Map

The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HSBC users affected:

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 3
Birmingham, England 2
Newham, England 1
Blackburn, England 1
Bangor, Wales 1
Chester-le-Street, England 1
Wetherby, England 1
Bristol, England 1
Cambridge, England 1
Gloucester, England 1
Newport, Wales 1
Newcastle upon Tyne, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • AbiFowler Abi Fowler (@AbiFowler) reported

    @HSBC_UK is there an issue with the app?? Saying error code APL 103??

  • Dantastic_1987 Daniel Harper (@Dantastic_1987) reported

    .@HSBC_UK it appears your app is down. Can you please resolve

  • Joywesleyxox Joy (@Joywesleyxox) reported

    @Tangoman68plus1 @HSBC_UK Worried that this won’t be working for a while, and I’ve got pay for a Hoilday soon !! anyone have any updates

  • susannahadewale susannah adewale (@susannahadewale) reported

    @hannah_pinnock @HSBC_UK It’s disgraceful just seen an article from sky news saying hsbc went down shortly after 8:15pm but I can’t see any update on their twitter page 😡

  • Mouldinis Sara Moulds (@Mouldinis) reported

    @HSBC_UK Same. Can’t pay for anything online either. Apple Pay not working either.

  • beingserviced Service Guru (@beingserviced) reported

    Whassup @HSBC_UK? No access to accounts online or in app 😞

  • powelltam Tams (@powelltam) reported

    @HSBC_UK Not able to log on via app. Error code API _103

  • lihang2 lihang (@lihang2) reported

    @HSBC_UK is the app or online banking service down? I’m getting “Service is unavailable” message when trying to log in online banking. Also HSBC APP shows “sorry there was a problem loading your UK account”, error code API_103

  • hannah_pinnock Hannah Pinnock (@hannah_pinnock) reported

    @SgoTest @HSBC_UK Poor time to have a service update if so! I’m hoping it’s not some sort of cyber attack

  • rachelchewy rachel hill (@rachelchewy) reported

    @HSBC_UK - unable to make card payments online and my accounts aren’t available on my internet banking.. how do I know if it’s a problem with my account or your service?

  • Gladstonian22 Gladstonian 🔶🇬🇧🇺🇦 (@Gladstonian22) reported

    Hey @HSBC_UK is mobile/internet banking down tonight?

  • RuthHolliday13 Ruth Holliday (@RuthHolliday13) reported

    @HSBC_UK hope I don’t miss this good deal on a flight cause your online banking is down! 😤

  • Tim_King Kingpin (@Tim_King) reported

    @HSBC_UK Are your systems working?

  • Joelord88 Joe Lord (@Joelord88) reported

    @HSBC_UK - about to leave the country, and have no access to my account and therefore no money. Cannot get through to speak to anyone. Please advise

  • SgoTest Test Valley School Games Organiser (@SgoTest) reported

    @hannah_pinnock @HSBC_UK I was on the App Chat service when it went down dealing with another issue, and they said there is an service update going on?!

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