HSBC Outage Map
The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HSBC users affected:
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Transactions
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin🐭
(@Kevin27539603) reported
@HSBC_UK No access to app 11 05 pm
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Julie Sewell
(@JulieSe53887054) reported
@adamjb68 @HSBC_UK Yes @firstdirect not working
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transporta
(@zupermaus) reported
@ollieruns @HSBC_UK how many tweets and complaints will it take for their algorithm to acknowledge it and escalate the issue? It's an equation based on brand damage (as if it could get worse)
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schwitter
(@schwittertwit) reported
@HSBC_UK Sort out your online banking services - it's not working and is causing problems
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Sankalp Sharma
(@Sankalpsharmas) reported
@HSBC_UK app is not working, says service unavailable.
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Tommy Quick
(@TommyQuick1417) reported
@HSBC_UK Could have gone down after I made the unwise decision to order takeaway for dinner, cheers lads x
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Batsoupman
(@batsoupman) reported
@HSBC_UK Concentrate on your dismal service instead of sucking up to the CCP and Mexican drug cartels
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Sandy Potter
(@SandyPo40503183) reported
@HSBC_UK It’s the weekend FFS! How many peoples Friday night are you planning on ruining! Hurry up and fix it please there’s things I needed to order tonight but I can’t make any payments or transfer any money 😡
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tony ng
(@tony_2006) reported
@Steve_c1889 @HSBC_UK It’s a joke! Not surprised if all customers balances gone down to £0.00
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vicky metcalf
(@VickyVmet) reported
@HSBC_UK "in a bit" has been and gone, just fix the issue already
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charlotte ☕️
(@lykkeliglotta) reported
@HSBC_UK “Some customers”?! I think you mean ALL! I’ve been utterly humiliated in Tesco due to my contactless/card payments declining, and there’s absolutely no information on the app. If this has been a problem for hours, why not send out an email? Don’t tweet utter twaddle - DO BETTER!
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Jack
(@arsenalF1101) reported
@sianmahoney @HSBC_UK Card working for you yet?! Mines still getting declined. Was out for dinner couldn’t pay!
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Nikhal
(@02Nik55) reported
@HSBC_UK Went to go pay for something and card got declined, embarrassed that I couldn’t pay and couldn’t even transfer to my other accounts… HSBC disappointed me. Please fix this asap as we are all waiting
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Chris Fenton
(@crfenton89) reported
@HSBC_UK Sorry but this is a completely piss poor and unacceptable response! It's not "some customers" it's all customers and it's been an issue for over 3 hours! Cards being declined up and down the country in every supermarket, bar etc.......it complete chaos! FFS sort it out!!
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Jack
(@arsenalF1101) reported
@mskc1707 @HSBC_UK My cards not working either thought I had run out of cash restaraunt wouldn’t let me leave was EMBARASSING.
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