HSBC

HSBC Outage Map

The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HSBC users affected:

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 3
Birmingham, England 2
City of London, England 2
Paignton, England 1
Newcastle upon Tyne, England 1
Bath, England 1
Northallerton, England 1
South Benfleet, England 1
Swansea, Wales 1
Norwich, England 1
Royal Leamington Spa, England 1
Wandsworth, England 1
Newham, England 1
Blackburn, England 1
Bangor, Wales 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • englishcal98 callum (@englishcal98) reported

    @HSBC_UK Virtue signalling BS. Stick to banking. We know your owners support no borders. That’s why we seeing illegal immigration at record highs. Everyone know how your owners control the country

  • M2_two M2 (@M2_two) reported

    @HSBC_UK You support the CCP and stop people fleeing Hong Kong from withdrawing their pension. Shame on you

  • umpirebadger A Kent League Umpire (@umpirebadger) reported

    @HSBC_UK Is this a joke? You advertise about charity work yet you have decided to mass-mail your charity / non-profit customer advising after years of free banking you’re now charging them. Disgusting bank

  • Jayross135 Jason Ross (@Jayross135) reported

    @BellaWest @HSBC_UK I was having issues also getting through to fraud team . 2.5 hours !! @hsbc_uk

  • ClaireLYoung Claire Young (@ClaireLYoung) reported

    @HSBCUKBusiness @HSBC_UK hello, I have been on hold for 90 mins to telephone banking...still holding! Are you experiencing issues? (Your expected wait time ojbthe voice greeting is 20 mins)

  • CandiSpillard Dr C L '2-jags' 💉 💉 Spillard (@CandiSpillard) reported

    @HSBC_UK Quite. You appear recently have 'seen the opportunity' to charge 'community accounts' - run by useful little organisations who do anything from looking after parks to organising local events - £5 per month, which is frankly extortionate. Also, your customer service is dreadful.

  • loftedondrive Ian Davies (@loftedondrive) reported

    @TheChiantiKid @HSBC_UK And their customer service is shite, they should be paying us.

  • bloodlustiii . (@bloodlustiii) reported

    @HSBC_UK **** you @HSBC_UK for supporting China's National Security Law.

  • Natureboy3 Simon Edwards (@Natureboy3) reported

    @CruisingTheCut @HSBC_UK NatWest since started work in 1981, no problems at all. They were excellent the other week when their fraud team noticed someone had removed money from my account pretending to be Amazon Prime.

  • NSFtwerk T H 😷💉 (@NSFtwerk) reported

    @Houndrocky1 @IanCbuddie @HSBC_UK He probably does adverts because he gets a **** load of money for a few days work, likewise why his co star Katherine Parkinson does mainly advert voice overs, nothing to do with the audience at home.

  • beverichUK Say No To Woke (@beverichUK) reported

    @HSBC_UK You can’t see the impact your disgraceful lack of service, you care only about profit, using Covid as an excuse for your outrageous times to answer a phone, up to 3 hours !! You have closed 90% of branches within 20 miles, disgraceful

  • AndrewTelson Andrew Telson (@AndrewTelson) reported

    @HSBC_UK @HSBC all I want to do is open a joint a/c with my wife, 2 failed web chats and now a total of 2 hours on hold! Really disgraceful service!!

  • paintandgild sebastian. 💙🇪🇺 FBPA (@paintandgild) reported

    @HSBC_UK @HSBCUKBusiness 5 hrs to get nowhere. Community interest company can't access account. Can't pay staff. Branch won't deal with it. Just very crappy non service.

  • msclairegold Claire Gold (@msclairegold) reported

    @HSBC_UK Hi - suddenly my mobile banking app will not open beyond the first page and then crashes. Can you help?

  • BarryFlashman Barry H Flashman (@BarryFlashman) reported

    @svphasetwo @HSBC_UK A business that makes money out of customers! That's terrible.

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