HSBC

HSBC Outage Map

The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HSBC users affected:

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 3
Birmingham, England 2
City of London, England 2
Paignton, England 1
Newcastle upon Tyne, England 1
Bath, England 1
Northallerton, England 1
South Benfleet, England 1
Swansea, Wales 1
Norwich, England 1
Royal Leamington Spa, England 1
Wandsworth, England 1
Newham, England 1
Blackburn, England 1
Bangor, Wales 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Gemma94405776 Gemma (@Gemma94405776) reported

    @HSBC_UK I can’t seem to log on via HSBC mobile app or desktop site. Is there still a problem (I’ve not seen any updates since yesterday’s media coverage)?

  • alisonlones alison lones (@alisonlones) reported

    @HSBC_UK mobile banking down ??

  • Harveysmith1111 Harvey (@Harveysmith1111) reported

    @HSBC_UK @itsmejereemy Still down guys 😞😤

  • TomAppleby17 Tom Appleby (@TomAppleby17) reported

    @HSBC_UK my HSBC mobile banking isn't working

  • xemzx87 MissEmmaTudor ❤️ (@xemzx87) reported

    @nurse_graeme @HSBC_UK I've just came to twitter to see about it and I think there is an issue on hsbc side. The website isn't working either

  • mike_rabbitte Mike Rabbitte 💙🇪🇺🇬🇧🇮🇪🏴‍☠️ (@mike_rabbitte) reported

    @HSBC_UK @satnag123 It’s NOT been resolved. I still can’t gain access.

  • Harveysmith1111 Harvey (@Harveysmith1111) reported

    @HSBC_UK why is the app down please advise what is going on with it

  • ArprosNot Not Arpros (@ArprosNot) reported

    @HSBC_UK I keep getting an error message when trying to log onto the mobile banking app

  • Jordsbabe Kate J Jordan (@Jordsbabe) reported

    @itsmejereemy @HSBC_UK Same issue on Android and Desktop

  • dthoreau Dominic J Thoreau (@dthoreau) reported

    So, good IT professional that I am, I restarted my phone, because turning it on and off again works surprisingly often. This didn't change anything at all, @hsbc_uk still don't have a working phone banking app.

  • alisonlones alison lones (@alisonlones) reported

    @itsmejereemy @HSBC_UK Not working here either

  • headbar1 Barry Hetherington (@headbar1) reported

    @HSBC_UK HSBC app not working. Closed and opened several times - will not load login screen just says something went wrong.

  • Chris_weedon78 Chris Weedon (@Chris_weedon78) reported

    @HSBC_UK is the online banking system down today..get a GSA error and Mobile app states error

  • DrewMartinVM Drew Martin (@DrewMartinVM) reported

    @nippa77 @HSBC_UK I'm getting a GSA Error message online and the app just keeps saying error "return to login" but won't let me get back to login screen!! I'm not with Sky broadband. As a new customer of a week, this is all very frustrating @HSBC_UK

  • Neil_Littlewood Neil Littlewood (@Neil_Littlewood) reported

    @HSBC_UK @itsmejereemy How is it acceptable that there had been no statement made about people not being able to access their accounts? Terrible service, I need to download my bank statements for today. Awful

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