HSBC

HSBC Outage Map

The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HSBC users affected:

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Norwich, England 2
Rochester, England 1
Reading, England 1
Dorking, England 1
St Albans, England 1
Bridgend, Wales 1
Harrow, England 1
Bexleyheath, England 1
Bridport, England 1
Lincoln, England 1
Wallingford, England 1
Plymouth, England 1
Sittingbourne, England 1
Leicester, England 1
Grimsby, England 1
Bourne, England 1
Folkestone, England 1
Wisbech, England 1
Worthing, England 1
Ely, England 1
Birmingham, England 1
Paignton, England 1
Newcastle upon Tyne, England 1
City of London, England 1
Bath, England 1
Northallerton, England 1
South Benfleet, England 1
London, England 1
Swansea, Wales 1
Royal Leamington Spa, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Contra_DOG Liam Martin (@Contra_DOG) reported

    @HSBC_UK Is the banking app down? Any word on how long it will be offline? Cheers

  • KaraokeFunUK Tim Bradshaw (@KaraokeFunUK) reported

    @HSBC_UK Your mobile app will not load, it keeps saying Error, please try later

  • johnF1oc John O'Connor (@johnF1oc) reported

    @HSBC_UK App not working?

  • Nelliejay4 Nelliejay (@Nelliejay4) reported

    @HSBC_UK I still cannot log onto online banking it keeps saying GSA error ???? Please help

  • bradleywbahar Bradley Bahar (@bradleywbahar) reported

    @HSBC_UK Both your app and internet banking appear not to be working at the moment. Please can you advise when they will be available?

  • LisaMoorish Lisa Moorish (@LisaMoorish) reported

    @HSBC_UK Hi, is the Hsbc banking app down? I can’t log on. Nor via website on safari…thanks.

  • the_fee_fairy the.fee.fairy (@the_fee_fairy) reported

    @HSBC_UK mobile banking seems to be down. Any idea when it will be back up?

  • sosox2 Sue O (@sosox2) reported

    @HSBC_UK are there known issues with mobile banking app?

  • HaiderAlRekabi Haider Al-Rekabi 🏴‍☠️ (@HaiderAlRekabi) reported from Reading, England

    @HSBC_UK app down?

  • PsymonWhite Simon White (he/him) (@PsymonWhite) reported

    @HSBC_UK your banking app is down. You need to inform your customers what is going on. There are people trying to access your services but nobody can get through to a human being. The automated systems are useless.

  • infodudeDOTnet iNFODUDE.NET (@infodudeDOTnet) reported

    @johnF1oc @HSBC_UK Yes, its down again.

  • Mother5wan L (@Mother5wan) reported

    @LouiseASmalldon @HSBC_UK It took me 45 minutes to get through to be told it ‘might’ be working in an hour. Shocking communication from them. Useless.

  • DanCairns83 Dan Cairns (@DanCairns83) reported

    @HSBC_UK is online banking down? Trying to access via app and online and unable to log in on either.

  • Gav038 Gavin Slattery (@Gav038) reported

    @HSBC_UK is the app down? Android?

  • tearose68 Rosie 🌹 (@tearose68) reported

    @Rainbow_L_S @nippa77 @HSBC_UK It is an issue with the banking app on iOS 12 on iPhone. I found this out after many calls and messages. They are trying to find a fix but could take days. 😡

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