HSBC Outage Map
The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HSBC users affected:
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Transactions
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Cricket Jon
(@cricket_jon) reported
@HSBC_UK I am in now, but when i enter the transaction code after changing a standing order amount, I get "we're sorry, There has been an error". Is this connected to your ongoing technical issues?
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David Whirledge
(@DavidWhirledge) reported
@repa28782727 @HSBC_UK did that to me too - but would not give me any answers as to why. customer service team openly lie as do complaints team. Was told i had filled in a form but could not provide me with the form. Good luck but don't hold your breath -
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ECR4EU
(@villainous9) reported
@HSBC_UK Mine isn’t working. It’s asking me to completely restart the application process.
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Cricket Jon
(@cricket_jon) reported
@HSBC_UK OLB is down again. Could get in but not make changes to sranding orders, now cant get in at all again.
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Kevin Smith
(@KevinSBBCSport) reported
@HSBC_UK Same problem. Uninstalled and reinstalled app on Saturday. Went through the hassle of calling because I couldn't get online as I couldn't generate the security code as the app was down! Why can't there be an option of having the code sent to your phone? When will it be sorted?
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L
(@leo252376) reported
@HSBC_UK Hi I'm an advanced customer and haven't been able to make online payments since 2am????
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Nick Moyes 🇺🇦
(@NickMoyes) reported
@HSBC_UK Still unable to access the 'Manage Cards' section in iOS 12.5.6 But it's been like that for absolutely ages. Please can you report and get this issue addressed?
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Jon Richards
(@Bigmanjrr) reported
@HSBC_UK why is it so hard to actually pay you money? It is ridiculous that I can't make a debit card payment to my credit card account, just because my bank account is not HSBC. You make it stupidly hard to pay you while charging me and threatening my credit rating Awful
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Bridget Alcock
(@AlcockBridget) reported
@HSBC_UK how can I contact you from New Zealand to help me close my account. I have tried by phone and it took hours which is unacceptable. Please contact me with valid options.
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Cricket Jon
(@cricket_jon) reported
@HSBC_UK And now i cant login to online banking at all again.
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dinethplayz
(@DaRealJellyToon) reported
@HSBC_UK i can’t transfer money to anyone it says error
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SunnyYeung
(@forleong) reported
@HSBC_UK Yes, you can now login to the mobile banking now. But still cant making any payment....🙄
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RedLaser4000
(@RedLaser4000) reported
@HSBC_UK Issue is intermittent - i.e. not working.
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Winston Hill
(@WinstonHill17) reported
@HSBC_UK Can’t use online banking so try to speak to a human, this is also a nightmare. People working from home or India and then when you eventually get through they say “ yes we will charge you to set up a new payee and pay a bill to them. “! Absolute joke of a bank .
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Eastaquarian
(@eastaquarian) reported
@PopsAnonymous @HSBC_UK Yes, I have to help someone out before the morning and it's not happening. They're also HSBC customer and I can't pay them. Most frustrating. Long time customers here!!!!!
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