HSBC

HSBC Outage Map

The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HSBC users affected:

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 3
Birmingham, England 2
City of London, England 2
Grimsby, England 1
Bourne, England 1
Folkestone, England 1
Wisbech, England 1
Worthing, England 1
Ely, England 1
Paignton, England 1
Newcastle upon Tyne, England 1
Bath, England 1
Northallerton, England 1
South Benfleet, England 1
Swansea, Wales 1
Norwich, England 1
Royal Leamington Spa, England 1
Wandsworth, England 1
Newham, England 1
Blackburn, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • clarebolitho1 Clare Bolitho (@clarebolitho1) reported

    @KamaljitUbhi @HSBC_UK I'm also experiencing the same problems..

  • Hash_that_tag Hashtag (@Hash_that_tag) reported

    @HSBC_UK your app is down!

  • mrbiggster Paul Biggin (@mrbiggster) reported

    @HSBC_UK both the app and website now not working?

  • x_rhubarb_x David (@x_rhubarb_x) reported

    @HSBC_UK Your mobile banking app keeps giving me an ‘Error, something went wrong’ message - is your system currently down ?

  • DrewMartinVM Drew Martin (@DrewMartinVM) reported

    Just a suggestion @HSBC_UK if you're having an issue with mobile app/online banking maybe pin a status tweet to let people know you're aware of it. Could save a lot of time/pressure for your already stretched CS team.

  • TomRatcliffe2 Tom Ratcliffe (@TomRatcliffe2) reported

    @HSBC_UK banking app not working... Is there a general issue?

  • susannahj55 susannah (@susannahj55) reported

    @rachyells @nippa77 @HSBC_UK I could access it yesterday but today I can’t get on using the same wifi

  • JulesinScotland Ju Lia (@JulesinScotland) reported

    @HSBC_UK mobile banking down again?

  • martyn_amos Martyn Amos (@martyn_amos) reported

    @PinyahSamantha @HSBC_UK It's not a problem at your end...

  • MrMajesticArt Majestic Art (@MrMajesticArt) reported

    @HSBC_UK your website and mobile app on our personal accounts won't allow us to get online - cleared Cache and cookies, tried different browsers, different machine and alternate internet providers - states system error

  • Adamantium1002 AdamantiumCat (@Adamantium1002) reported

    @princessnas @itsmejereemy @HSBC_UK Same 😕 started panicking until I saw other people having the same problems!!

  • TomAppleby17 Tom Appleby (@TomAppleby17) reported

    @HSBC_UK my HSBC mobile banking isn't working

  • _therivermersey River Mersey (@_therivermersey) reported

    @HSBC_UK UK app not working? [Can't include a screenshot - app won't let me]

  • PinyahSamantha Samantha Straker (@PinyahSamantha) reported

    @rachyells @nippa77 @HSBC_UK Same here trying to access today

  • alisonlones alison lones (@alisonlones) reported

    @itsmejereemy @HSBC_UK Not working here either

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