HSBC Outage Map
The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HSBC users affected:
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Transactions
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Emily
(@emily5613x) reported
@David24195983 @ChillPillZ21 @HSBC_UK i was stressing thought something was up with my account but clearly a lot of ppl are having same problem, piss take
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Mahaveer Munoth
(@MahaveerMunoth) reported
@HSBC_UK mobile app and online banking both failing with error messages API 103 error since 20:00 hrs. While the status page says all services are up and running. Can you please confirm if any issues and by when service can be up?
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Joseph Edward Butcher
(@JosephButcher96) reported
@HSBC_UK hello my account isnt working as it should can't access my online bank or get cash out same thing as my friend is the bank down at the moment?
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Badonde
(@Bad0nde) reported
@hannah_pinnock @HSBC_UK I'm having the same problem and it's still not working for me now. Just tried to do a food shop at Tesco and card kept being declined at the till so had to walk away with nothing. Really annoyed.
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Angie chandler
(@Angiechandler10) reported
@claireW2023 @HSBC_UK @HSBC Was so worried that we’re not able to access on line banking so am relieved we’re not alone. I will sleep better now!
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M 7
(@mohito7777) reported
@HSBC_UK Even Online banking not working
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craven
(@tombstone3146) reported
@HSBC_UK can some one please tell me what's going on with the hsbc app I have been trying to log in and I get an error message api_103
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Kevin Young
(@ANorthernProle) reported
@HSBC_UK I'm locked out of my Accounts on my Banking App and just been to two local ATMs. I can withdraw cash but can't access my balances. WHY???????????? I've used Chat on the App but says I have to wait 1.5hrs for a reply. Local Branch closed to Monday. WHY!!! @MartinSLewis
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Mohammad basheer
(@Malllagat) reported
@HSBC_UK Same problem here!
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Jo
(@Jo10698914) reported
@HSBC_UK mobile app or cards not working, website says all is ok when clearly it isn’t. My daughter now out with no money, not a great situation for a young girl to be in (obviously I’ll go help her) but poor customer service!
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Stephen Mcmahon
(@stephenjmcm) reported
@hannah_pinnock @HSBC_UK It bad enough the issue but dreadful from customer service from HSBC not updating people
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Sam⁷ || THE ASTRONAUT🧑🏾🚀
(@Z0R0SLUT) reported
@HSBC_UK ******* fix the accounts please ?? im taking my friends out and now i have to ask one of them to pay… im so so embarrassed right now
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Chantelle Ladeinde
(@ChantelleLadei2) reported
@HSBC_UK can you get your app fixed please, been trying to access my account for nearly 2 hours!!!
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Mahaveer Munoth
(@MahaveerMunoth) reported
@ShilpiG02755579 @HSBC_UK Any updates please? I am facing the same issues…
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Mat Johnson
(@MatJohnson14) reported
@HSBC_UK is the hsbc banking app down? Won't allow me to access my account??
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