HSBC Outage Map
The map below depicts the most recent cities worldwide where HSBC users have reported problems and outages. If you are having an issue with HSBC, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HSBC users affected:
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
Keving 🇬🇧🏴 (@kevinjg) reported@HSBC_UK Is it deemed acceptable for a cashier to be tinkering on their mobile phone whilst waiting for a customer to serve?
-
Gary C (@HamstringTownFC) reported@HSBC_UK why have I lost the ability of OTP and have to authorise every payment know the app. Its impossible as everytime i return to the site after authorising on the hsbc app the payment page has gone back to the homepage. Give me back the OTP option
-
Jasna Meyer (@MeyerJasna) reported@HSBC_UK have you blocked me? Waiting for my money you stole. 517.16gbp of British Gas refund still not received after 8 days and 5 working days as promised and guaranteed by @HSBC_UK
-
Toan Hoang (@thoang1000) reportedLooking at the @Cashplus Twitter feed, it appears that I am not the only one struggling with this problem. For context, @HSBC_UK were able to unblocked my personal account immediately using my voice verfication. What stone aged process is at Cashplus is anyone's guess.
-
Jasna Meyer (@MeyerJasna) reported@HSBC_UK STOLE MY MONEY. I requested Direct Debit Indemnity on Monday, 3rd April 2023. I have been asked to wait 5 working days for the refund. It's 11th April today, 8 days over due to bank holiday weekend. FINANCIAL ABUSER is @HSBC_UK
-
Janine McMahon (@Jardin_Design) reported@HSBC_UK trying to find the nearest full service branch to this post code NP8 1PN - there doesn't appear to be one anywhere - yes I checked
-
DG (@rordowg) reported@HSBC_UK Having issues sending international payment. Error is GBB-INP-1266 - please can you advise?
-
Jason Roberts (@AdvocateRed7) reported@HSBC_UK your mobile banking app is not working properly, it lets me scan my thumb to log in and then freezes? I’ve since deleted the app and reinstalled it but it’s still doing it! Also what will you do with pictures of myself and ID I had to provide to set the app back up???
-
Simon Heron (@siheron) reported@HSBC_UK Thought I’d successfully applied for a new account via the app - I’ve got my sort code & account number - but I can’t get any further to ‘set up mobile banking’ - I get the message ‘service unavailable’ and I have been trying again later for the last 16 hours.
-
Ashleigh Pirie (@MissAshleighP) reportedDesperate measures but has anyone had to deal with @HSBC_UK ? Their app is the appalling, unless their strategy was to make it the most anti-user friendly app, then give them an award! I just wanted to make a payment. *******! #HSBC #uxdesign
-
dlhno1 (@dlhno1) reported@HSBC_UK your counter services in central London are total ****! Queues are always too long and the distance from to another is too far!
-
James Hankins (@jamesinitium) reported@HSBC_UK my mum is bed bound at home with a broken back. She doesnt have online banking and failed a security check with phone banking. She cannot now access her savings for personal care. The only way you say she can get get her money is in branch. Please tell me how?
-
Ruchee Dudeja (@DudejaRuchee) reported@HSBC_UK recently I moved from Hsbc basic account to Advance but didn’t get the £200 credit ? Can someone check and help pls
-
ana gic ....Actor & Filmmaker (@anagicphoto) reported@HSBC_UK Hi , I did that and couldn't or would not help
-
Rupert Wyllie (@CirclingBear) reportedHey @HSBC_UK & @RevolutApp I found one of your customer's wallet in the street last night, but there's no contact information inside, only your cards. Can you help me reach them to return it?