HSBC Outage Map
The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HSBC users affected:
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Transactions
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Louise Illingsworth
(@LouiseIlly) reported
@HSBC_UK @QCCLondon Frustrating that you’re telling everyone to phone rather than getting to issue sorted! Hard enough to get through to telephone banking at the best of times!
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MMOYeti
(@MMOYeti) reported
@bethaniekebby @HSBC_UK @zumbruk Same. Card declined then worked, app not working.
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Laura Rogan
(@lauraroganxo) reported
@HSBC_UK @mummyto33 Definitely an issue with the app today 😩
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Louise Illingsworth
(@LouiseIlly) reported
@HSBC_UK cannot make payments through mobile app or website. Cannot make payment error. Planned maintenance is supposed to be next Sunday 26th. Lots of people reporting same issue today.
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Alan Jerome Harper
(@Dr_Alan_Harper) reported
@HSBC_UK @beaujolaisbeads I don’t think calling will help - the app is broken
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Wow! Signal Comms
(@clairet18) reported
@HSBC_UK is there in issue with @HSBCUKBusiness site today? Couldnt make payments earlier, now cant log in at all. Service status page says all your services are ok (but doesnt actually list business banking).
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Amy
(@AmyDover_) reported
@Dr_Alan_Harper @HSBC_UK @amyebenjamin Mine also isn’t working either!
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Simon Cassley
(@S_Cassley) reported
@HSBC_UK @mummyto33 There is an issue, mine won’t show transactions, only the balance, it says ‘try later’
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mummy to 3
(@mummyto33) reported
@HSBC_UK is the app down? It won't let me send a payment?
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Louise Illingsworth
(@LouiseIlly) reported
@vicky141272 @HSBCUKBusiness @HSBC_UK I’m also unable to access payees or make payments on mobile business banking
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Caroline Thomas
(@socialacceler8r) reported
@HSBC_UK online banking appears to be down but status is saying it's ok!?!
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Alan Jerome Harper
(@Dr_Alan_Harper) reported
@HSBC_UK @amyebenjamin This isn’t a one off, the app is not working properly. Are there any updates?
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Rohan Mehta
(@rohanmehta99) reported
@HSBC_UK @mummyto33 @HSBC_UK when trying to open credit card account on app, my session automatically expires. At least 3 people with me have same problem on their account
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vickywalker
(@vicky141272) reported
@HSBC_UK Business account - error GB -Lon-1266 , I need to pay employee wages.
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libbyyyy🤷🏼♀️
(@humblelibby) reported
@HSBC_UK Cannot send money from my personal account to my savings account. Is there an issue with the app?
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