HSBC Outage Map
The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HSBC users affected:
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Transactions
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Sean Leonard
(@102Sean) reported
@hsbc_uk I have been trying to set up a new payee on my business bank account all day. I keep getting unable to perform the task now please try later? What is the problem?
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catherine hughes
(@CathhCh) reported
@HSBC_UK is the app down again.
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Pablo Fernandez 🧉
(@pupeno) reported
Operating with @HSBC_UK is so annoying. I've been trying to get access to my account for weeks now, everything is a hassle. I'm thinking of closing the account so my accountant doesn't depend on that feed anymore.
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Spaceman Dave
(@harryharrison76) reported
@HSBC_UK I've been trying to order a new card today, because the one you sent me stopped working. I have previously used your app for this, however this time it has asked me to contact you. Three phone calls of 1 hour plus each time and I can't get though.
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Melvin Thompson
(@flylotusfly) reported
@armallinson @HSBC_UK IT isn’t their strong point by the look of it. My app isn’t working so I tried the internet login but it says go to your app for the code. And the loop continues!!! IT -3 out of 10
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Cat
(@SpinksCatherine) reported
@HSBC_UK Your app is down AGAIN! Meaning I can’t make card purchases online. What a joke! When will this issue be resolved??
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terry schopper
(@msterryschopper) reported
@HSBC_UK Thank you for your help Laura. The HSBC app is horrible. Either get woken at midnight when a deposit is made or turn ALL notifications off. No point calling you, have tried several times and no reply after half an hour
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Blue Door Music Productions
(@bluedoorproduct) reported
@HSBC_UK is your services down again 😡?
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Dani 🖤
(@Danielle92_) reported
@HSBC_UK is the app down?
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Alice Bytyqi
(@BytyqiAlice) reported
@HSBC_UK Down again..
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Julie Yates
(@2JulieJulie) reported
@HSBC_UK Nice to know you're there to help us @HSBC_UK but could you try answering the phone? Been on hold for over 50 minutes and had to hang up, trying again and been on hold again for nearly 30 minutes Using up the minutes of my phone plan isn't really helping me right now
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JCEET
(@JCEET1) reported
@HSBC_UK They appear to be back down today - unable to load domestic accounts messages
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Samantha Farrell
(@Samanth13845222) reported
@HSBC_UK Why is my account showing the exact same error code tonight and cannot be accessed? API_103 😡
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Jack Jackson
(@_jack6971) reported
HSBC down again ffs, sort the ****** out @HSBC_UK
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Sophie Fyfield
(@SophieFyfield) reported
@claireW2023 @HSBC_UK @HSBC I’m getting this error message now. Is there an issue?
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