HSBC Outage Map
The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HSBC users affected:
Check Current Status
Transactions
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
Daphne Booth 💙🇺🇦🇪🇺
(@DaphneBooth10) reported
@HSBC_UK You keep stating you are closing banks because of increased mobile and online banking is reducing branch use, I totally disagree. St Austell branch closes at 3 and doesn’t open on a Saturday morning, this means if you are working you are unable to access the bank.
-
mastermikebb
(@mastermikebb) reported
@HSBC_UK But that doesn’t help me traveling 60 miles in total to go to my bank. If I have to go in I should charge you travel costs. #HSBC
-
Bertha Mason
(@ThornfieldHall) reported
@paullewismoney @HSBC_UK So annoying. All our local banks have closed own. I have a bundle of old £20 notes that are going to cost me £3.60 in parking or a bus ride to get exchanged. They are providing neither a service nor decent returns on savings, but they are mean with loans and greedy with fees.
-
Darren Cooke
(@RedCircleFP) reported
@simonnread @HSBC_UK At what point did any business enter into a contract that they had to keep a loss making operation open because a few people consider it a service
-
Darren Cooke
(@RedCircleFP) reported
@simonnread @HSBC_UK That shop still provided a service but a service not enough people valued, or used, enough. Now they face having to go to town or order online. What’s the difference?
-
Cllr James Dawson 🇬🇧🏳️🌈
(@CllrJamesDawson) reported
@HSBC_UK @wetgaz1329 That didn’t answer the question, if people don’t have the means they are disenfranchised. Especially the elderly and vulnerable who in the main access services face to face
-
Darren Cooke
(@RedCircleFP) reported
@simonnread @HSBC_UK I can tell you a story where they did keep a branch open for one customer, he wasn't the only customers but that branch had very few. Due to one famous client it stayed open long after it should have closed.
-
die-katana
(@diekatana1) reported
@HSBC_UK Give them your ****** money or next HSBX worker gets a broken jaw.
-
PJ
(@PJHB_LTD) reported
@BBCBreaking "Less people are coming in our branches". Funny that, because every time I came in this year you told us you can't deal and I've to go online. Some people might be cynical! Awful. @HSBC_UK
-
John Peeling 🇺🇦
(@Tambourineman88) reported
@paullewismoney @HSBC_UK If you reduce opening hours and cut Saturday opening then you get less people using your service, weird.
-
CAPTAIN_B53
(@avtsuk) reported
@HSBC_UK Since you've closed all the nearby branches who is paying for my day off work to solve your problem of not being able to provide reasonable service ?!
-
CAPTAIN_B53
(@avtsuk) reported
@HSBC_UK Tell it to the management , I'm afraid I'm now immune to all the disingenuous apologies that are free flowing when the service fails and no takes responsibility.
-
Linda Evans
(@langcliffelady) reported
from
Langcliffe, England
@HSBC_UK But those you can’t help are abandoned…
-
Denise Sargeant
(@renegadesaints) reported
News today that @HSBC_UK is closing its Leatherhead branch. This after every other full service bank in Lhead has shut recently (NatWest, Santander, TSB, Lloyds, Barclays, The Halifax) Now that all the competition has gone, why not wait to see if you gain customers? #SaveOurBank
-
Jonathan Planner
(@JKPlanner) reported
@HSBC_UK What a surprise people using more digital banking when you’ve closed so many branches already!! Beaconsfield Marlow Amersham Henley Windsor Thame Hazelmere Chesham Gerrards Cross all closed or closing and no counter in Wycombe! Letting customers down!
Check Current Status