HSBC Outage Map
The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HSBC users affected:
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Transactions
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Ahmz🇦🇫
(@Ahmz010) reported
@HSBC_UK @Stonewallhousin respect gone down
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May 🌸
(@mayeilimexx) reported
@StuartMansour @HSBC_UK @Stonewallhousin It doesn’t have any bearing on why we help someone, no one said that hence why a little common sense wouldn’t go amiss? Can’t you understand that sometimes targeted advertising is needed to help reach specific groups, especially those with such high levels of homelessness?
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Lisa Roots
(@LisaRoots2) reported
@NatWest_Help Day 4 and still no account access!! We are 24/7 for our client I’m hoping your customer service is too!!! @HSBC_UK were on it straight away
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Vimala Sanjeevikumar
(@vimala06) reported
@HSBC_UK Need our bank statements Stamped for our daughters’ Spain Student Visa application, our local bank refusing to help us out. We have been banking with HSBC for many years & am really disappointed. Could you pls guide us, 🙏🏼 #helpus
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May 🌸
(@mayeilimexx) reported
@Harshbutfairy @HSBC_UK @Stonewallhousin They’re trying to raise awareness of the service they provide for people that might benefit? At this point I am leaving it there because you’re purposely not trying to understand and I think we all know exactly why.
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DJ Dazzy D
(@DJ_DazzyD2016) reported
@HSBC_UK I'm a Business Banking customer and I've now been in call queues totalling over ten hours this week to get an issue resolved with a payment. Can a manager get back to me as this is unacceptable?
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Rhiannon
(@rhiannonkhan17) reported
@HSBC_UK @Stonewallhousin Help the homeless, period. Then you will naturally include all who are desperate for accommodation. It's not a race to the bottom, anyone homeless is in dire straits and needs to be helped.
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Christine Russell
(@ChristineRusse) reported
@Wimbledon I've received an email from @HSBC_UK today to vote for favourite play of championships and a chance to win centre court tickets for 2022. But the 'enter now' link in email doesn't work! Any idea who's best to contact to resolve issue?
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Jimmy Sinclair
(@jimmymasinclair) reported
@DevilsMoJo @HSBC_UK They never do anything to help customers period, oh wait, they help their clients defraud them and turn a #blindeye
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Jimmy Sinclair
(@jimmymasinclair) reported
@kyri_ @HSBC_UK The customer service department is really only capable of handling very very very basic requests, the decision makers don't talk to their customers unless you got serious money.
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Neil Merton
(@neilmerton) reported
@HSBC_UK Thanks for the reply, hoping that a working version will be available soon 🤞
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Jimmy Sinclair
(@jimmymasinclair) reported
@kyri_ @HSBC_UK They are not customer-centric they are money-centric, yet they need customers to get the money. But they are more interested in the big fish, drug lords and cartels who have millions readily available.
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Grassland Capital
(@GrasslandFund) reported
@jimmymasinclair @CNBC @HSBC_UK I guess the problem is when its light and still no one cares...
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Sheila Hawkins
(@SheilaHawkinsFM) reported
@laurichmeadows @HSBC_UK I had problems with @HSBC_UK and made a complaint which resolved it quite quickly
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Kyri K
(@kyri_) reported
@HSBC_UK They answered after 1 hour and 15 minutes but the don’t have security clearance to check my account. I’ve now been on hold for another 15 minutes for that. Is this a joke? It doesn’t seem to be April fools. This is a business account I just don’t believe this service.
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