HSBC Outage Map
The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HSBC users affected:
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Transactions
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Cazbat 🇬🇧🦍💎👊🏻🚀🌜
(@Cazbat1978) reported
@HSBC_UK This is brilliant you can now tell people what they already know. Their income is less than their outgoings and they are to high risk for any financial help. Stop rubbing salt in the wounds.
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Jake
(@jakepday) reported
@HSBC_UK the changes no one wanted that have been made to Internet banking have resulted in no access for customers When will this be resolved?
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Joseph
(@JD89LCFC) reported
@HSBC_UK If not, shut ******** up.
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Polaris
(@Polaris_92) reported
@HSBC_UK dreadful service at the bishop gate branch, London. Huge lines and one person dealing in a main City of London branch
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Jokerstotheleft 🇪🇺
(@clowns2right) reported
@mariacaulfield @HSBC_UK Your party is a total laughing stock. The economy is a very important thing and you appear to have broken it. Total incompetence.
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Aaron Saffer
(@adsaffer) reported
@HSBC_UK No response on DM, called again spent 45 minutes on the phone to be told underwriting team is closed. Appalling service for a new customer sorry to say
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Mo
(@Mo_S_Patel) reported
@HSBC_UK Your DM implies you are not human? Do you have any humans working there? Or is it just bots?
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Mo
(@Mo_S_Patel) reported
@HSBC_UK how can I speak to a real person at HSBC. Your phone numbers require me to have an account no/sort code. My issue is I haven’t received these.
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Baron Von Strangeluv
(@BaronStrangeluv) reported
@HSBC_UK what the hell have you done to the mobile app, unable to access, caught in a loop of resets that cannot be carried out - requesting to scan a qr code for mobile banking, from your phone whilst the qr code is on your phone?!?! How
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Rory Yates
(@RoystonVassey) reported
@HSBC_UK remains a digitally illiterate bank. Phenomenal that it is often the first bank to be referenced in a pub conversation as just terrible at digital services. Not fun as a customer (not for long).
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Colum McAndrew
(@don_colum) reported
@HSBC_UK the customer service my wife had today from both the Sutton High Street branch and the Premium account holder hotline, was nothing short of appalling. Don’t worry about responding, we’ll just take our custom and money to a bank that cares about their premium customers.
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Tyne-lexy
(@tynelexyclarson) reported
@HSBC_UK @HSBC worst banking! Been trying to get through to someone for over two days. Horrendous service.
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Aaron Saffer
(@adsaffer) reported
@claireedith @HSBC_UK Thanks but I'm not a customer so have no way to login.
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neilricho
(@neilricho1) reported
@HSBC_UK Load of old rubbish, got a mortgage with you, a current account and tried to open a savings account for my son, such hard work, staff extremely abrupt, walked out of branch, lost a lifetime customer. Online chat, waste of time and can’t get through on phone
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English lover
(@Naturelover9908) reported
@mariacaulfield @HSBC_UK Talking nonsense in Seaford to a bank whilst not acknowledging your party dragging this country down and the utter disarray your party has created. It's almost hilarious how unaware you come across
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