HSBC Outage Map
The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HSBC users affected:
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Transactions
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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May 🌸
(@mayeilimexx) reported
@Harshbutfairy @HSBC_UK @Stonewallhousin They wouldn’t necessarily see the ad would they if it wasn’t targeted for them? And sometimes people need an organisation that supports them to signpost them to resources. In the same way Shelter would for other homeless people? Just really don’t understand your problem
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DJ Dazzy D
(@DJ_DazzyD2016) reported
@HSBC_UK I'm a Business Banking customer and I've now been in call queues totalling over ten hours this week to get an issue resolved with a payment. Can a manager get back to me as this is unacceptable?
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Kirsty Ross
(@nudul1) reported
@HSBC_UK It's a 13 year old statement not 3 year old. And the person is no longer a customer, hasn't been for 11 years.
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Kyri K
(@kyri_) reported
@HSBC_UK They answered after 1 hour and 15 minutes but the don’t have security clearance to check my account. I’ve now been on hold for another 15 minutes for that. Is this a joke? It doesn’t seem to be April fools. This is a business account I just don’t believe this service.
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stusmasterchief
(@StuartMansour) reported
@mayeilimexx @HSBC_UK @Stonewallhousin Use my brain? Why the insult? Please explain to me why it matters who a person chooses to be intimate with has any bearing on whether we choose to help someone. It literally doesn't matter! They need help and support, not being segregrated into groups to tick boxes.
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Unum Amin Ph.D.
(@meloncleveland) reported
Hey @HSBC_UK I’ve had a payment pending on my account since May 17, have called in internationally 10 times and spoken to various reps who have been unable to resolve this issue. Feeling very frustrated at not being able to spend my own money. Please help
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TheWorldsAStage
(@RossNotMorty) reported
@HSBC_UK @Stonewallhousin Just sounds like mental issues to me
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XRPatriot_coups
(@coups_q) reported
@HSBC_UK @Stonewallhousin Yet the British government housed all homeless ppl in the first planned lockdown?? Why not use the rothchilds money they found over 500T in gold bullion so enough to sort this problem out sharpish!!
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kavsrn
(@kavsrn) reported
@HSBC_UK After useless customer service I raised a complaint. This has now been resolved and training is being provided to the failing areas. To their credit HSBC has conducted a thorough investigation keeping me apprised along the way and have credited my account with £100. 👍
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DollyDecades
(@DollyDecades) reported
@HSBC_UK I want to order a new cheque book. I have tried phoning and tried online chat. I have reached a blank, just a message to contact you on Twitter or FB. Please can somebody help me?
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Jamie Garroch
(@JamieGarroch) reported
Thank you @HSBC_UK for making my return to the UK for the first time in 2.5 years a complete misery by blocking my debit card whilst trying to pay for a hire car. Over an hour to sort out is unacceptable service.
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Gina Fegan
(@GinaFegan) reported
@Xero @HSBC_UK When I got the generic message saying problem with HSBC solved - when it isn’t!!!!! I deleted it!!
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Ray 💎 🤲 🇬🇧
(@Ray16722670) reported
@HSBC_UK @Stonewallhousin We don’t care what you fancy as long as it’s not animals or children. There has never really been an issue in this country with gay people. What we don’t like is when the T&Q+ start singing about how they want to f*** our children or say things like Satan loves you etc. 2/2
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Laura Meadows
(@laurichmeadows) reported
Hey @HSBC_UK can you help please? You’ve advised me to contact your legal team but I can’t get through- tried multiple times #hoursonhold
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Andrew Setterfield
(@Smartmoneyworks) reported
@HSBC_UK @Stonewallhousin Quietly pay for support behind the scenes if you must any group that is homeless deserves support.
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