HSBC Outage Map
The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HSBC users affected:
Check Current Status
Transactions
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
Darren Cooke
(@RedCircleFP) reported
@simonnread @HSBC_UK That is globally and across all business lines. Are you suggesting they keep loss making branches open and that is funded by other clients elsewhere in the business? If people no longer want that service you stop providing it, simple as that.
-
Nikhil Woodruff
(@nikhil_woodruff) reported
@agw1437 @bouldie @HSBC_UK I’m not suggesting the govt should run the bank, just give money so that customers who need extra help can incentivise firms to act in their interests more
-
DubLdubya
(@hugospops) reported
7 working days now @HSBC_UK !
-
Nikhil Woodruff
(@nikhil_woodruff) reported
@agw1437 @bouldie @HSBC_UK Well, a good business is profitable. And the clients are voting -with their money- that they don’t need as much staff and would prefer better services instead. The people who need extra help are just not a significant client base, so no incentive to help them.
-
CS
(@johnpreston2202) reported
@HSBC_UK 30 minutes and still waiting and no reply from your customer care number...ridicoulous service #hsbc - all this to just order a debit card
-
Emma Ball 💙
(@emmaballltd) reported
@HSBC_UK Not really- I’ll be totally honest here- we’ve had a great rapport with the bank for years- being really busy it’s hard to get out of the office during working hours to get to the bank/post office etc- so they kindly bank them for me as I pop it thro letterbox with slips
-
Mark Cooper
(@Mark1_Cooper) reported
@BBCBreaking I don’t think @HSBC_UK really cares what it’s customers think and see them as an inconvenience. This policy of online has been pushed on customers which is fine until there is an issue. An older generation that is not online is being increasingly isolated.
-
Nikhil Woodruff
(@nikhil_woodruff) reported
@agw1437 @bouldie @HSBC_UK It shouldn’t be the responsibility of private companies to handle this though. Government should give people with difficulties more money to access the extra help they need, just like any other disability
-
Nikhil Woodruff
(@nikhil_woodruff) reported
@agw1437 @bouldie @HSBC_UK Yes and market forces are very clearly pushing firms to drop customer-facing staff. I think we agree this is bad for a small minority. So the question is who subsidises help for the minority: firms or govt
-
Granit Xhaka
(@GranitX30084199) reported
@TalkTV Use cash or lose it if your with hsbc inform them you are leaving because they are shutting down there branch’s @HSBC_UK shame on you
-
CallingOutFraud
(@CallOutFraud) reported
@simonnread @HSBC_UK Makes you wonder why those clever clogs at Monza, Starling etc don't start opening branches doesn't it? Or should the FCA require it as part of their customer service?
-
wendie easen
(@wendieeasen) reported
@HSBC_UK I cannot make a payment from my account. It keeps saying “no eligible accounts” please help
-
simon read
(@simonnread) reported
@RedCircleFP @HSBC_UK HSBC made profits of £2bn in the last quarter. It could easily afford to continue to provide the service it has offered for years, but has chosen not to.
-
A.G.W. 🇬🇧
(@agw1437) reported
@nikhil_woodruff @bouldie @HSBC_UK Banking is and always has been a private service which customers choose to use. The fact that we all do it is no different from, for example, our use of food shops. The govt doesn’t run them for us.
-
#FirstTMaster
(@FirstTMaster) reported
@HSBC_UK I know this Rit. I tried and it wouldn't let me. I have followed all the advice and instructions for what to do. It isn't working. For online and mobile app.
Check Current Status