HSBC Outage Map
The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HSBC users affected:
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Transactions
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Davidson
(@robdavidson74) reported
@HSBC_UK are there currently issues with mobile banking? I can log on but when I try to view an account it says my session has expired and I must log on again. I can see other similar tweets this morning. #HSBC
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Arkam
(@Arkam_95) reported
@HSBC_UK Hi, I spoke to a representative on the phone and she advised me I would have to go to the branch to open up a flexible savers account? I have a basic bank account and the hsbc website said I am not eligible. She also said no upgrades are taking place. Is this correct?
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ElyzabethSB
(@ElyzabethSB) reported
@HSBC_UK Hi Laura @HSBC_UK, surely it would make sense for @HSBC to deal with this scam accordingly, especially as I am not an HSBC customer.
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Vicki
(@VickiKinsley) reported
@HSBC_UK what’s happening with the app? Can log on but it logs me straight out when I try to access any accounts
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Jaylee
(@HarleyDdyke) reported
@HSBC_UK Repeatedly? As in payments to the same company that has been approved over successive days?? No fraud is detected just people wanting to make investments In Cryptocurrency! Why do you block their debit cards and online app when they have passed the security questions???
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Amal
(@amalchand404) reported
@HSBC_UK is your mobile banking app down? I can’t seem to log in.
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Sarah Gharu
(@sarah_gharu) reported
@HSBC_UK is there a problem with viewing transactions on the app? I can see my accounts but when I tap to see the transactions it just asks me to log back in again
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Rai.Sensei @ 🏡
(@RaiSensei) reported
@HSBC_UK seems like HSbc mobile banking is having issues, I sign into the app, see all my account but the second i tap on any account it comes up saying “your mobile@banking session has expired, please login again.” When though I just logged in...
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Nigel Merriman
(@nigel_merriman) reported
@NickiKelly @HSBC_UK Must be a glitch with the app
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LouiseASmalldon / drake leigh 🏴🏳️🌈
(@LouiseASmalldon) reported
Is there a problem with @HSBC_UK mobile app. Everytime I log on this morning I click to few the accounts and it comes up with the message session expired please log back in
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Nicky Ager
(@B4MOO) reported
@HSBC_UK i am unable to log onto my phone app this morning, is there a known problem? Once I’m in, I click on the account I want to view, I get “your mobile bank session has expired, please log on again!
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Nigel Merriman
(@nigel_merriman) reported
@HSBC_UK hi, are you having any reported problems with your app?? It’s not keeping me logged in for more than 2 seconds and saying ‘this session has now expired’ every time I try to load details of my account
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Nicki Kelly
(@NickiKelly) reported
@nigel_merriman @HSBC_UK I’m having the same issue.
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AreetMara
(@areetmara) reported
@HSBC_UK Banking is an essential service!! I don’t really see why being open on a Saturday for a few hours needs extra “monitoring” or consideration!? Other banks are open on Saturday
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shalu kedia
(@shalu_kedia) reported
@HSBC_UK extremely disappointed. 2 open a salary account, address proof given were 1 Agency certificate 2 husband’s bills 3 job offer letter No luck. Wil hv 2 go 2 other bank. My husband will also possibly switch (ur customer since 2016). Faced tons online support issue.
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