1. Home
  2. Companies
  3. HSBC
  4. Outage Map
HSBC

HSBC Outage Map

The map below depicts the most recent cities worldwide where HSBC users have reported problems and outages. If you are having an issue with HSBC, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HSBC users affected:

Less
More
Check Current Status

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • ThatGuyKaey
    Kaey (@ThatGuyKaey) reported

    @Archiemurp @HSBC_UK Oh ****, didn’t know they do this 🫣

  • kefasjohn
    John Kefas (@kefasjohn) reported

    @HSBC_UK I stopped calling after you guys kept saying you're working on it yet nothing changed.

  • MJPGallagher
    Gallagher (@MJPGallagher) reported

    So @HSBC_UK won't let me log in to my account on my phone, because I have a Medical ID app. Amazing

  • LaurenRose94_
    Lauren 🦋 (@LaurenRose94_) reported

    @HSBC_UK I’ve just tried to update my change of name on the app but it’s saying I can only do this in person. All my local branches have closed down and I’m unable to get to one. What do I do please?

  • Tedtalks13
    Teds (@Tedtalks13) reported

    @HSBC_UK @WalsallCouncil Especially the one out of gethins gym that was chirping Liz truss… I didn’t say that… I also didn’t say anything about carbon coding on his Nelly comment. Community isn’t my thing yet I’ve wrote and won multi million pound contracts in my 20s some folk talk ******* **** a lot

  • TheDevilsDev
    Sir FAFO (@TheDevilsDev) reported

    @HSBC @HSBC_UK at it again, just had a cancelled subscription taken from my "frozen/locked" card. Absolute piece of **** of a bank, and support even said they weren't authorised.

  • ACastilloBast
    Anabel Castillo (@ACastilloBast) reported

    @HSBC_UK there is no way to do a live chat without your app and i desperately need help in reestablishing access to My account. Any assistance would be appreciated.

  • goodbyenorman
    Hello Newman (@goodbyenorman) reported

    @HSBC_UK Terrible. No information was sent on this by email. By taking the app offline when even logging on over the desktop requires a 6 digit app-generated code, you're de-banking customers for 2 hours.

  • ACastilloBast
    Anabel Castillo (@ACastilloBast) reported

    @HSBC_UK i have tired to set up the HSBC app on the Mobile i bought here but it comes up with an error everytime i try and enter ID such as bank info for the first step. I need access to My money as everything not nailed down was stolen

  • Suzanne36861284
    Suzanne McGowan (@Suzanne36861284) reported

    @HSBC_UK There doesn't appear to be a counter service anywhere near and I'm going round in circles trying to find a post office

  • AimiMcNeill
    Aimi Jones (@AimiMcNeill) reported

    Hi @HSBC_UK Ive had letter from you claiming that you owe me a refund due to historic credit card charges and to reply with my bank acc details on a pre paid form. Not sure if a scam and yr helpline cant confirm. No HSBC branches near me. Help!

  • caryncoxphealth
    Caryn Cox DStJ DL 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇳🇱 (@caryncoxphealth) reported

    @HSBC_UK failed responses to emails to named account as requested by staff member @ Malvern branch. Rang number on business card. Unable to help. Am trying to open an account and make deposit. Any customer care? Any assistance?

  • kamalchawla
    Kamal Chawla (@kamalchawla) reported

    @HSBC_UK @zaracottrill If we delete and install again, how are we going to log in back, isnt the login code via app only?

  • Karisspluck
    𝗞𝗮𝗿𝗶𝘀𝘀 🌸 (@Karisspluck) reported

    @HSBC_UK Hi, I’ve cancelled my credit card and the app has now signed me out. I still have a document I need to read but can’t access it. Will this be sent to me in the post instead? I’m assuming it just says to cut up the card, but I’m not sure.

  • John_Banks12
    John Banks (@John_Banks12) reported

    @HSBC_UK Since no one responds on the hsbc account and Hsbc Australia don't seem to have one, I wondered if you (who I'm also a customer with, could help?

Check Current Status