HSBC Outage Map
The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HSBC users affected:
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Transactions
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Midas dah great
(@dah_midas) reported
@jojomenon @HSBC_UK I was recommended to @Nobleshandhack…. They’re very legit they were able to successfully regain access back to my hacked account. They even work on banned, locked accounts. I recommend them✅
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Dr Maryam Zamani
(@DrMaryamZamani) reported
@HSBC_UK I have the same problem and have cleared all caches and tried other browzers.
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DANNY FINLAY
(@DANNYFINLAY3) reported
@HSBC_UK All of a sudden my debit card is not working contactless/pin - but I can use Apple Pay on my phone. Is there an issue with debit cards atm?
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Ian James Seale (Pureblood)
(@IanJamesSeale) reported
Good Morning @HSBC_UK Just my regular update to let you know that I STILL cannot access #HSBC #InternetBanking - since last Tues. I've had a new Secure Key Card since Tues, and another arrived in the post this morning along with an activation code, but your system still freezes
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Claire Bridges
(@NowGoCreate) reported
Sludge theory, the opposite of nudge theory. Make everything so hard & slow that customers give up - definitely being employed by @HSBC_UK business banking #sludgetheory #askmetoringthenonholdforhours
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Andy Fraser
(@andymfraser) reported
@HSBC_UK is anyone listening? RLS application made on 17th Feb an no-one has contacted me yet. Well over the 14 working days you state. Hours spent on the phone chasing and many emails. Losing faith , HELP ME PLEASE!!! @HSBC
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Richard Warren
(@Richard61982733) reported
@HSBC_UK Help us invest more money in fossil fuels to destroy your future. And increase our bonuses, of course.
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Joseph Garner
(@joecgarner) reported
@HSBC_UK Are you still having problems with your online banking? Still unable to access my business account this morning.
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Polly1954
(@Polly004f) reported
@HSBC_UK is there an issue with logging off the app. I log off correctly but when I next try to log in l get a message that I have been logged off due to inactivity! This has been happening for sometime now.
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😀
(@SenpaiNoticedU) reported
@HSBC_UK When is the app going to be working!!?
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Isabelle Brennan
(@untilshesaid) reported
@HSBC_UK the one thing that is crystal clear is that my call is NOT important to you. Please stop telling people you offer a call back service after 240 seconds. You don’t. Multiple hours long calls this weekend have made clear that’s not the case.
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Charly Aiken Senior
(@CharlyASenior) reported
@HSBC_UK App still crashing for me. Just times out and says "service unavailable"
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Lauren Longhurst
(@SLTLaurenL) reported
Hi @HSBC_UK you’ve locked me out of my online banking, yet when I try and reset it you say I can’t.. do you have a phone number to call- the website/ chat bot is not helpful and just sends me round in circles. Thanks.
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Cliff Burgin
(@PearlsorPebbles) reported
Sitting in @HSBC_UK branch with my mother-in-law who has been a customer of this branch for over 70 years. On hold to their own fraud centre for 40 minutes trying to get her card unlocked.
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Sophie
(@TetleySophie) reported
@HSBC_UK I've been waiting an hour to speak to someone on the app chat? Please, I've tried to resolve this issue numerous times. Is something wrong with the system or am I just being left on read again?
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