HSBC Outage Map
The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HSBC users affected:
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Pankaj Gupta
(@Pankaj16789) reported
@HSBC_UK I need urgent help, can any one help me as I am out of UK ?
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DJP
(@DJP599) reported
@HSBC_UK why are so many customers complaining about their inability to reach you on the phone? You say “high call volumes” … how about trying “we don’t employ enough call handlers to provide a reasonable customer service experience on the phone?”
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BenArmstrongsOnlineMusic
(@BensOnlineMusic) reported
@JustStop_Oil @LloydsBank @HSBC_UK "If one of the most destructive banks"? You have named 2. Furthermore, let it be known that this ISN'T down to JSO. The JSO cult STILL continue THEIR "socially unacceptable " behaviour. The OP proof JSO isn't helping.
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CakeMyDay by Suzanne
(@Cakemydayby) reported
@HSBC_UK @lottiephazey Having the same issues. Very outdated system. I have had other cards and have managed to pay off via their app but hsbc is shocking.
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Leni Morgan/Adeline Baxter She/Her 🏳️🌈🌈💙🇺🇦
(@MorganLeni) reported
@HFKaner @HSBC_UK Couldn't change it to manual payments & was told "we can take the money out of your account whenever we want to." Plus other issues Got a small loan from Halifax to pay it off in full, opened an account with them & never looked back. Worst bank I ever dealt with
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BwenGun
(@BwenGun) reported
@tashadrinkstea @HSBC_UK Regardless of that, it's awful that you're stuck in this mess. I'll keep fingers and toes crossed that they unfuck themselves soon!
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Lauren 💁🏻♀️
(@LaurenCABrown) reported
@HSBC_UK why cant i access my banking app, I went in to earlier on today and now its asking to sign in I have tried but it tells me it cannot send a secure code to my phone number!
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nina maria
(@quiestnina) reported
@HSBC_UK experienced the most horrendous customer service today when I tried to open a graduate bank account. Would not recommend, never been treated so rude.
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Mike White
(@mikewhiteaudio) reported
Honestly having the worst time with @HSBC_UK support. My PayPal direct debit has been blocked and I’ve called 3 times been promised it’s fixed and every time they’ve not done it. Dude on the other end can barely understand me which is making it even harder.
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Johnb
(@Johnb84985934) reported
@JustStop_Oil @LloydsBank @HSBC_UK Without oil and gas we'll all be in the ****.
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IIZII
(@IIZII22778235) reported
@JustStop_Oil @LloydsBank @HSBC_UK It's socially unacceptable to smash windows and block roads, that's why you're all going to prison.
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Incipient Dreamer
(@incipientdreamr) reported
@tashadrinkstea @HSBC_UK Yup my sister is having the same issue with all her pay from working in qatar
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Pat Field
(@FieldPat) reported
@HSBC_UK Online gone down?? Wouldnt be so bad if many branches werent also closing -
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Mike B
(@mikey0404) reported
@MMMoneyMatter @HSBC_UK Well done @HSBC_UK I went with you with my mortgage because you were going down this path.
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Laura 🌟👩🏻
(@Lauraandkiddos) reported
@HSBC_UK hi, I’ve recently started a bank switch to yourselves but have yet to receive my telephone banking security info so I can set up my online banking. Please can you help with this? Thanks