HSBC Outage Map
The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HSBC users affected:
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Transactions
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Marshall
(@Simon_768hub) reported
@HSBC_UK I'll be moving to @StarlingBank soon this isn't the first time I've had issues with HSBC it's more like the 8th or 9th time maybe even more.
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Debojit Maitra
(@debu_bhb) reported
@HSBC_UK Facing same issue, showing service unavailable in App!
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james barrett
(@jamesba47480141) reported
@wundt_vil @HSBC_UK Just noticed other people saying the BBC app is down.
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Darryl 🚛🚜🏴🇨🇦🇳🇱 #KBF
(@ManofKent72) reported
@HSBC_UK Pathetic service tonight, totally unacceptable, Unable to make any payments and no update on how long this will go on for, Maybe its time to say hello to @Metro_Bank
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Ikky
(@Ikkyaa) reported
@HSBC_UK Still down.
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transporta
(@zupermaus) reported
@HSBC_UK You are effectively denying people access to what belongs to them -their money. The ombudsman should take a look - I cannot access my own money to make an important payment
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Traveler3468
(@kattasandeep19) reported
@HSBC_UK @HSBC_UK it is not some, you are such a vague saying try again in a bit? Really? Your app is down for 3hrs, giving everyone nightmares.
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🦊🇪🇺🇬🇧🇮🇳 🕉️
(@viewsaremyown23) reported
@HSBC_UK @LloydsBank is down too
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Moment of Truth
(@EdwardSewell1) reported
@HSBC_UK Would be helpful to update your website homepage if there is an issue like we are experiencing plus also why not record a message on the contact phone lines informing customers there is an issue. Honestly so amateurish.
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Nick Swain
(@nickswain7) reported
@HSBC_UK Is there a problem with your online banking and phone help lines.
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GoggiePlays
(@goggieplays) reported
@Jinenken @HSBC_UK Natwest is garbage don't go there!
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A Dave in a shed.
(@DavidCa69428076) reported
@HSBC_UK Wtf is going on?
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ellislinzi
(@ellislinzi) reported
@HSBC_UK No access for a few hours now!!
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Sara Moulds
(@Mouldinis) reported
@emily5613x @Molliebobs27 @HSBC_UK Thought I’d pop back and check my online banking again and the whole thing’s buggered now. It won’t even let you log in!
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Darren Everitt
(@ehupDarren) reported
@HSBC_UK Card stolen 3hrs ago no services available with HSBC to report to or check account and I have no access to my account. This is a serious problem. HSBC are liable for any losses but still very inconvenient. Should have a contingency to cover this.
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