HSBC

HSBC Outage Map

The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HSBC users affected:

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 3
City of London, England 2
Newcastle upon Tyne, England 1
Bath, England 1
Northallerton, England 1
South Benfleet, England 1
Swansea, Wales 1
Norwich, England 1
Royal Leamington Spa, England 1
Wandsworth, England 1
Newham, England 1
Blackburn, England 1
Birmingham, England 1
Bangor, Wales 1
Chester-le-Street, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • LollSavill loll.savill@gmail.co (@LollSavill) reported

    @HSBC_UK app gone down again, this is getting ridiculous

  • Crusty185 Russell (@Crusty185) reported

    @HSBC_UK Once again i cant get onto my online banking. What the hell is going on, this is unacceptable! Whats the odds i dont hear back for over 12hrs again. Awful service, think it's time to switch banks!!

  • EmmaTho87385491 Emma Thompson (@EmmaTho87385491) reported

    @HSBC_UK is banking down again? My card is declining and can't view my accounts on mobile banking!

  • bethgribbo Beth Gribbin (@bethgribbo) reported

    @HSBC_UK why is your app not working? Any updates?

  • CostfordE Elizabeth Costford (@CostfordE) reported

    @HSBC_UK app not working!

  • sophieejanee Sophie Jane (@sophieejanee) reported

    @JCarcavella @HSBC_UK I’m getting the same, looking at replies there’s a wider issue

  • Christo71737764 Christopher Fan (@Christo71737764) reported

    @TomazLisa @HSBC_UK Mines just done this. I’ve just been to a cash point and it’s not working, has yours been fixed from 2 days ago?

  • andkath1 andkath (@andkath1) reported

    @HSBC_UK Getting a error code “API_103 on my banking app

  • antznnn Antzz (@antznnn) reported

    @HSBC_UK Your banking app is down again - fix it pls mate

  • PeterJones90 Pete Lufc Jones (@PeterJones90) reported

    @HSBC_UK My app is still giving me the error message. My salary should have been paid in today, and I can't access it

  • dowsonQA Thomas (@dowsonQA) reported

    @djLucianboy758 @HSBC_UK I am getting the same. Can't login on my PC at all.

  • nilyazar Lilly (@nilyazar) reported

    @HSBC_UK down again…

  • tsatalmpasidis Ilias Tsatalmpasidis (@tsatalmpasidis) reported

    @HSBC_UK thanks for leaving me unable to login on app or online banking to do my payments. I'm switching tommorow!

  • hanya_sk Hania S. (@hanya_sk) reported

    @HSBC_UK Unable to access my accounts via mobile or browser. Partner has the same issue. A payment for an online order I thought I made 3 hrs ago didn't go through. Your service status page says everything is fine but your services are down.

  • dpbamford Daniel Bamford (@dpbamford) reported

    @HSBC_UK issues logging in to banking app and website. Please fix

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