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HSBC

HSBC Outage Map

The map below depicts the most recent cities worldwide where HSBC users have reported problems and outages. If you are having an issue with HSBC, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HSBC users affected:

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Normanton, England 1
Carlisle, England 1
Bude, England 2
Portsmouth, England 1
Leeds, England 1
Bourne End, England 1
Maidstone, England 1
Crawley, England 1
City of London, England 1
March, England 1
Guildford, England 1
Coventry, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • AimiMcNeill
    Aimi Jones (@AimiMcNeill) reported

    Hi @HSBC_UK Ive had letter from you claiming that you owe me a refund due to historic credit card charges and to reply with my bank acc details on a pre paid form. Not sure if a scam and yr helpline cant confirm. No HSBC branches near me. Help!

  • GOOGZYY
    GOOGZ (@GOOGZYY) reported

    @HSBC_UK push notifications for the app are no longer working I’ve tried switching them off and back on again Still not working Frustrating not to know and keep an eye when money is going on and out

  • rajat_sonika
    Rajat Sonika (@rajat_sonika) reported

    @HSBC_IN @HSBC @HSBC_UK Absolutely ridiculous service from HSBC. Despite informing well in advance, I’m told: “Due to unavailability, we will not be able to service.” What’s the point of paying for a premium travel card if promised benefits fail ? Pathetic customer experience.

  • GavinBowles_
    Gavin (@GavinBowles_) reported

    @HSBC_UK hi. I have an account with you but haven’t used it for a while and can’t remember my log in details. Also an error appears when trying to register for online banking with the sort code and account number

  • awenaio
    Awenaio (@awenaio) reported

    @HSBC_UK Your customer services number has been hacked. It is asking for details no bank would. I want you to sort this out now.

  • Lyn_1969
    just Lyn (@Lyn_1969) reported

    @HSBC_UK unexpected payment showing in balance forecast, is this a glitch in your system??

  • MorganMF9867
    Mark (@MorganMF9867) reported

    @HSBC_UK @vickic1984 Their customer service is sadly lacking. I manage my brother's account under a power of attorney, and @HSBC_UK make it as difficult as possible for me. Sorry for your loss.

  • mandyhamil99817
    meham (@mandyhamil99817) reported

    @DailyMail Dear god @HSBC_UK is this the type of person you have working for you?

  • EmilyClareBird
    Emily Bird (@EmilyClareBird) reported

    Just experienced the insanity of @HSBC_UK customer service, whereby the only way for me to register for *mobile or online banking* appears to be to visit a branch. There are none near my home.

  • MZH23
    Zooby (@MZH23) reported

    @AmazonHelp @HSBC_UK cannot make any purchases now on amazon with hsbc card. HSBC say its vendor issue. Amazon say its bank issue. What a joke. Never had this problem into now. Guess I gotta join for another bank.

  • Trifecta55
    EA (@Trifecta55) reported

    @HSBC_UK Hello, it says I cannot delete a saved payee yet last payment to them was last Sunday is this not more than five working days pls help

  • superficialmum
    Superficialsupermum (@superficialmum) reported

    @HSBC_UK Everyone who switched from Kinetic can now no longer access their account!

  • cardiijolliest
    Anthony Jones (@cardiijolliest) reported

    @HSBC_UK I have tried to log on to my business account but receive the message that the server is not available. Your website says that online banking is working normally. Is there a problem?

  • dithespy50
    Diane Hackney (@dithespy50) reported

    @HSBC_UK You don't know what my repeated bad experiences are so how can you apologise for them? The same problem happened in April, May & today. I was told in May the problem has been resolved but it hasn't. Repeatedly denying me access to my own money because of your errors is disgusting

  • Ben38695291
    Ben (@Ben38695291) reported

    @HSBC_UK plz help . I have lost my card and am trying to log into online banking to get a new one issued but can’t remember my details - to reset it asks for details I don’t have (sort code etc - which are on my card!) plz help me get some way of accessing my account

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