HSBC Outage Map
The map below depicts the most recent cities worldwide where HSBC users have reported problems and outages. If you are having an issue with HSBC, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HSBC users affected:
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Edie Purdie (@e285p) reported@HSBC_UK Please respond to DMs. This is shocking service.
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John Riches (@JohnRiches) reported@HSBC_UK is business banking app down? I get server not found message
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saljmc (@saljmc) reported@HSBC_UK have been trying to get through to customer services for 40 minutes! Why is it taking this long?? How long before someone answers??
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Patricia Angus (@PatriciaAngus4) reported@HSBC_UK My daughter lives in Australia has opened an account , she moves back to UK next month ,has secured a job but needs help trying to get a sort code that works ....fir her new employer ...she's been on hold for 3 hrs on the telephone awaiting a customer service rep....please help
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Morgan Visconti (@morganvisconti) reported@HSBC_UK you are the worst. You lock me out of my mobile app while I'm on holiday. You do not let me resolve the issue on your website. You have kept me on hold on the phone for over half an hour. I now have to tell someone I can't pay them today.
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Phil Davis (@CKablooie) reported@HSBC_UK Jesus christ. How comes the other banks don't have the problems you do ?
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Marcel Knobil (@MarcelKnobil) reported@HSBC_UK @jennyannew HSBC BROKEN AGAIN
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Chiltern Velo (@ChilternVelo) reported@HSBC_UK my business banking app isn’t working due to a fault with the server - how long is this expected to last for ???
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manumunson (@manumunson1) reported@HSBC_UK A short disruption!!! I am waiting since 6 months now for you to resolve the issue with my cards not working, I cannot access my money. Countless/useless hours spent on the phone to your call centres. Days I will never get back, time I am not paid for!! Get in contact!!
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manumunson (@manumunson1) reported@HSBC_UK Unable to use my cards online since 6months!! Countless hours/probably amount to days now, spent on the phone to your call centres, totally useless - time and money wasted. About to lose it with your service!
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Marcel Knobil (@MarcelKnobil) reported@HSBC_UK @BBCCiN HSBC BROKEN AGAIN
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Laura Hobbs (@LauraHo39834389) reported@HSBC_UK waiting 21 minutes now for someone to take my call. Your service is pathetic. People working from home in call centres does not work!
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Marcel Knobil (@MarcelKnobil) reported@HSBC_UK HSBC BROKEN AGAIN
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Soni Kaur (@Sohnikk) reportedTried calling HSBC over the last week, spent a total of 7 hours on the phone and still haven’t spoken to anyone. Tried the chat functionality, and it asked me to call 0345 7404 404, same thing. So, @HSBC_UK I declare your service broken. I can’t access your service! Advice?
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michael Howard (@Mikeboy56) reported@HSBC_UK It was down for us over weekend too, couldn’t use card In shop.
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