HSBC Outage Map
The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HSBC users affected:
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Transactions
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Robin Rimbaud - Scanner
(@robinrimbaud) reported
@slocrock @HSBC_UK Utterly **** would sun up their customer services who today have consistently contradicted each other, made mistakes and then approved scammers without once calling me to alert me to issues 😡
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Deek
(@DeekMc1980) reported
@HSBC_UK Here to support! You’re about to raise mortgages to prices that people can’t afford!!
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Paul Yates
(@yateseo) reported
@robinrimbaud @HSBC_UK @HSBC Damn that is awful!
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Matthew 🏴
(@Matthew_Leyshon) reported
@HSBC_UK Dont want to take anything away from helping people with a gambling problem. But hows about a little help with your mistakes rather then keeping me on hold for hours.
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Robin Rimbaud - Scanner
(@robinrimbaud) reported
@NedSparks @HSBC_UK Still on hold, 35 mins in for the umpteenth call today. I don't understand why @HSBC_UK can't offer any genuine support, with each time telling "sorry, we gave you wrong information earlier on..." - totally unacceptable!
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AlanBolchover
(@Bolchy) reported
@HSBC_UK have been on hold for over an hour today. It seems no one is working. Any advice?
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David 'Orange' Miles
(@DavidMilesOranj) reported
@HSBC_UK servers down for online banking for a scam ?
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Harrison and Dunkley
(@harrisondunkley) reported
@robinrimbaud @HSBC_UK This all sounds awful. @HSBC_UK need to get on it. They have to refund all your losses here as it’s their fault if they don’t process your call.
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Robin Rimbaud - Scanner
(@robinrimbaud) reported
@Smokyfrog @slocrock @HSBC_UK I need to get out as their service is truly atrocious and completely unsupportive. Still struggling to resolve things now after almost no sleep 😴
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Fiona Hosford LRSM BaHons
(@HarpSussex) reported
@HSBC_UK I am going around in circles this afternoon trying to get help with logging on. I always use my HSBC Mobile app to log onto HSBC via my laptop... for some reason your website is thinking I still have my old HSBC digital keyfob? Never had this problem before - help!
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Robin Rimbaud - Scanner
(@robinrimbaud) reported
An update with @HSBC_UK @HSBC - they blocked access to my online accounts for me, but not for the scammer so happily paid out £9000 despite failing security checks. Called Fraud Detection Team who gave me incorrect details...failed to block my cards, so still vulnerable...sigh...
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Vicky 'Time For A Colourful Metaphor' Coules💙
(@victoriacoules) reported
@HSBC_UK Update: a pro forma email from the @HSBC_UK complaints department saying they are looking into my issues. Great. Meanwhile - hey, I can go to my local @PostOffice (thank you!) and use their card machine to get a balance on the account! Progress!! Maybe I should bank with them?
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Sarah Greene
(@wedders26) reported
@HSBC_UK your international banking service is woeful. Getting thru to an agent is seemingly IMPOSSIBLE.
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Graham Bellis
(@GrahamBellis) reported
@FumbledFilm @HSBC_UK HSBC can’t answer the phone. Help desk is not in the UK and the staff don’t understand your needs ( if you are prepared to wait 40 minutes for an answer). Try the Metro bank!
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Mr Vinyl
(@mrvinyl) reported
@robinrimbaud @HSBC_UK Oh no. How did it get to the point where scammers could access your funds. Hope you get sorted
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