HSBC Outage Map
The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HSBC users affected:
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Anonymous
(@PopsAnonymous) reported
@HSBC_UK How are HSBC compensating it’s customers for failing to meet their own terms in providing banking and access to accounts?
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Cricket Jon
(@cricket_jon) reported
@HSBC_UK OLB is down again. Could get in but not make changes to sranding orders, now cant get in at all again.
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Rochelle Dancel
(@RochelleDancel) reported
Anyone else having issues getting into the @HSBC_UK app right now?
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Eastaquarian
(@eastaquarian) reported
@HSBC_UK Can access account but not make a payment to another account. It's urgent. Please sort this!
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dinethplayz
(@DaRealJellyToon) reported
@HSBC_UK i can’t transfer money to anyone it says error
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RedLaser4000
(@RedLaser4000) reported
@HSBC_UK Issue is intermittent - i.e. not working.
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Ben
(@Ben_COYS) reported
@HSBC_UK your app is the worst thing I've seen in my entire life and I support Spurs. Seriously, that's impressive.
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Cricket Jon
(@cricket_jon) reported
@HSBC_UK Cant adjust a standing ordet amount. Enter the transaction code from the app and told there has been an error
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Matt Lawrence
(@MattLawrence39) reported
@HSBC_UK Still not working
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Mags Griffin
(@mags_griffin) reported
@HSBC_UK Still says 'service unavailable'
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.
(@hyo_isak) reported
@HSBC_UK why can’t I access my money ?
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Anonymous
(@PopsAnonymous) reported
@HSBC_UK What’s going to be the compensation to customers for this outage? You’re failing to provide the service your terms say you will.
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CJ
(@key0p) reported
@HSBC_UK Lol mine hasn’t been working for over a week now, after you turned it off after I made a payment to #xummwallet !! moving my accounts for sure.
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Laura Huxtable
(@sofasprinter) reported
@HSBC_UK mobile and online banking both failing. Unable to send urgent payments at all this weekend. Doesn’t help to log out and back in. What on Earth is going on and when will it be fixed. We are unable to access OUR OWN money. Not good enough
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ECR4EU
(@villainous9) reported
@HSBC_UK Mine isn’t working. It’s asking me to completely restart the application process.