HSBC Outage Map
The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HSBC users affected:
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Transactions
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Matthews
(@pmhgte) reported
@HSBC_UK #crapservice … you have removed the secure messaging service and replaced it with twitter or having to use the formal complaint …
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***
(@RumB96) reported
@HSBC_UK Why are you making me enable the digital secure key to continue logging into the app? It's unreliable and less secure. Last time my phone stopped working & bc I enabled the digital one, I was unable to log into online banking and pay rent 😠
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Salman
(@SalGooner) reported
Only @HSBC_UK are capable of breaking a perfectly working iOS app. Yesterday’s update broke the app on iOS 15 beta.
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Ǝ Melanie ⭕️
(@Firebreather_Uk) reported
@schuffdy @HSBC_UK It's the iOS 15 beta. Having to try and revert back to the previous iOS to get access
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Blake Skinner
(@blakeyboy1999) reported
@HSBC_UK As useful as a chocolate teapot have spoken to 3 managers and just been told it’s unfortunate and my fault for working in the hours your branch is only open, not even open on a Saturday and half hours in the week !!!
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the_dazza 🔴⚪
(@runner_nomad) reported
@HSBC_UK your app is not working on IOS15 new update
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Paul Humphreys
(@heedass) reported
@HSBC_UK Hi there. My app keeps crashing when I try and open it, and as a result I cannot check my account, or generate a log in code to access it on my laptop. Any idea when this is likely to be resolved? Thanks.
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Linders
(@Linders1986) reported
@stevegroves2004 @HSBC_UK @HSBC_UK is your personal mobile banking down again? I was on briefly but then kicked out. Now I can’t get back in again?
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pangwing
(@pangwing) reported
@icouIdcry @LyttleGV @HSBC_UK I was really hoping that HSBC had fixed the problem but it looks like they are probably being highly selective with who they give accounts to or their processes are still broken. Glad I went elsewhere.
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iNFODUDE.NET
(@infodudeDOTnet) reported
@Firebreather_Uk @HSBC_UK Same issues
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Jez
(@jez76uk) reported
@HSBC_UK your app was working and the recent update means that it’s now crashing when it opens. I have no access to any of my accounts now as a result - what is the timescales to fix?
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Daniel Parry
(@Pazzer1789) reported
@HSBC_UK online banking app not working on IOS. Keeps sending me back to the Home Screen. Is there any work arounds as I need to urgently transfer some funds?
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Peter Matthews
(@pmhgte) reported
@HSBC_UK #crapservice … You have closed so many branches that my nearest is over 50 miles away and now the online service is a mess …
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Goda
(@godushkalt) reported
@HSBC_UK absolutely shocking customer service! Send you from one place to another with no one to actually help! Shocking!!!
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miriam jones
(@lotiddeud) reported
@HSBC_UK been a customer for 65 years with an unblemished record. Premier credit card cleared every month. Rang to arrange a temporary credit increase of £1000. 40 minutes later they still hadn't sorted it and informed me I would be on hold another possibly 40 minutes! Gave up !
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