HSBC Outage Map

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

HSBC Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Easingwold, England 2
Southend-on-Sea, England 2
Bristol, England 2
Kettering, England 1
Poplar, England 1
Formby, England 1
Brentford, England 1
Chippenham, England 1
Brighton, England 1
Lewisham, England 1
Liverpool, England 1

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HSBC Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:
  • 𝐊𝐀𝐓𝐄 🌺 (@KatieMcElhoney) reported

    @HSBC_UK Are there still issues? I’m having problems with the desktop site

  • 𝐊𝐀𝐓𝐄 🌺 (@KatieMcElhoney) reported

    @HSBC_UK @HSBCUKBusiness @HSBC hi your site says you’re open until 10pm but the line is closed. My business banking is asking me to split my mobile number into two (like how an area code is sometimes separate) but no formation is working. Can you help? Thanks

  • Jacka (Born near Barnard Castle) Garth💙 (@SocialBeastie) reported

    If @HSBC_UK was a person you would say, 'Oh God, not him again! He always does this, and I know EXACTLY what to expect from him'. Then you would cut him out of your life, and possibly change your address. The worst customer service I've ever experienced.

  • Maidstone Man (@ManMaidstone) reported

    @HSBC_UK I opened an account 3 weeks ago and still have not received telephone access. Letter said 7 working days. I can't access/register on line until I have this. Pls advise.

  • Rachael (@Rachee_90) reported

    @HSBC_UK so frustrated with your fraud team. I filed a fraud claim 18 weeks ago today. Have chased up 3 or 4 times and have been told I would be contacted each time but have heard nothing. At all. Today I was told it is still being processed (after calling AGAIN). Help please.

  • John Peeling (@Tambourineman88) reported

    @HSBC_UK received a letter out of the blue purporting to be from HSBC regarding a refund, how can I determine if this is a scam or not? Tried calling customer service but cut off after 20 min wait.

  • micky (@michael17116) reported

    @HSBC_UK You have now locked my account and I can’t access until I reset things poor,poor service

  • Helen Illustrates #artistsupportpledge (@Blackbird1976) reported

    Economic neglect is affecting my financial health. My bank have sent a capricious letter telling me that my arranged overdraft limit is reduced. I may change banks for this. If they cannot support carers or #ExcludedUK fine artists during a global pandemic. @HSBC_UK

  • Helen Greaney (@HSGreaney) reported

    @HSBC_UK I've rung your customer services a good 30 times in the last 6 weeks and no answer. I can't do a think on your app excpet check my balance. Feel free to call me so I can close my account!!!

  • Bounette 🇪🇺🇬🇧🇷🇺🇧🇾🇱🇻 (@Bounette2009) reported

    @HSBC_UK The issue with investments module has never worked. It’s impossible to top up investments ISA online, always error message

  • suneil saraf (@aboycalledsu) reported

    @HSBC_UK Still not working for me, either via 4G or wifi connection. Any advice?

  • sajid ahmed (@sajahmed9) reported

    @HSBC_UK Still having trouble logging on, error message suggests no network connection, when I have clear signal from my WiFi connection and cellular? Is this an associated problem ?

  • Samia (@samia_mox) reported

    @GurungSamantha @HSBC_UK Please dont tell me theyve suspended your account? My sister who is a student still hasnt had any access to her account.... its been months

  • Samia (@samia_mox) reported

    @HSBC_UK But online banking days to call customer services whaaaats going on

  • sharon (@sharon42409998) reported

    @HSBC_UK help mobile app keeps saying timed out ??? Any advice

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