HSBC

HSBC Outage Map

The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HSBC users affected:

Less
More

hsbc-uk Hero Image

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bristol, England 1
Macclesfield, England 1
Leeds, England 1
Welshpool, Wales 1
Manchester, England 1
Rochester, England 1
Norwich, England 1
Reading, England 1
Dorking, England 1
St Albans, England 1
Bridgend, Wales 1
Harrow, England 1
Bexleyheath, England 1
Bridport, England 1
Lincoln, England 1
Wallingford, England 1
Plymouth, England 1
Sittingbourne, England 1
Leicester, England 1
Grimsby, England 1
Bourne, England 1
Folkestone, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • challengertroop Challenger Troop CIC (@challengertroop) reported

    @HSBC_UK It the online banking & Safeguarding team. online banking takes an average of 30 minutes wait & has been up to over an hour. Some of your customer service team have had problems with the Tech at home headsets not working properly, dropping calls because they can’t hear anything

  • Tatty_is_ALIVE Tia (@Tatty_is_ALIVE) reported

    @HSBC_UK No. I open the app it gets to the login screen and shuts down. It’s open literally less than 5 seconds.

  • Troy200061 Scott Evans (@Troy200061) reported

    @HSBC_UK @Cambridge_Uni BAME students at oxbridge have a higher representation than in the UK population. Now do working class white kids.

  • MarkEdinburgh edinburgh mark (@MarkEdinburgh) reported

    @HSBC_UK hi my mortgage application online has disappeared after the fee payment. I don’t have online banking and the phones are not being answered. Are you able to help?

  • xpc518d E. J. Thribb 🏳️‍🌈🇬🇧🌸 (@xpc518d) reported

    @HSBC_UK @Cambridge_Uni Happy not to bank with you. Most under-represented group in further education is working class white males. What have you done about that?

  • CjtShadow28 CJTShadow28 (@CjtShadow28) reported

    @HSBC @HSBC_UK I see that the UK app was updated to support IOS 15, when will the Cl & IoM app be updated?

  • JASB1001 Tell the truth! (@JASB1001) reported

    @Anthony66372214 @PhyllisPhil @HSBC_UK So those that disagree with HSBC should look elsewhere. Which after 25 years as a customer I am switching away from them.

  • Meadowsesq Peter Meadows (@Meadowsesq) reported

    Such inefficiency from @HSBC_UK Sent a letter saying my card needed an associated mobile number. Did not say which card. Hung on for 60 mins to find it was already registered and letter was sent in error. Disgrace.

  • clairness Clairness (@clairness) reported

    @HSBC_UK I have just spoke to someone, who sounded like they could fix the issue, but no, I still can upload documents!

  • GordonA6 Gordon Allan (@GordonA6) reported

    @HSBCUKBusiness Please read the tweet. I DO NOT HAVE A BUSINESS. I tweeted @HSBC_UK as the service is ridiculous!!

  • cpenguina carol 🌸 (@cpenguina) reported

    @HSBC_UK @Cambridge_Uni Statistically the white working class are the least likely to go to university.

  • LucyE84 Lucy Webb (@LucyE84) reported

    @HSBC_UK my husband can’t use his card or make payments from his online business account. Has held for an hr on the phone and been cut off, twice. What’s the issue please?

  • ukballoonpilot Dr Colin Hodges 💙 🌈 (@ukballoonpilot) reported

    @HSBC_UK Been on hold for over 45 minutes now, really don't believe that we are important to you. SME overall service quality 52% satisfaction, I wonder why?

  • ben15196629 ben (@ben15196629) reported

    @HSBC_UK I opened an new account nearly 3 weeks ago now. I am still yet to receive my telephone banking security number. I have received everything else I need but just cannot access online banking. Could you help?

  • jimmymasinclair Jimmy Sinclair (@jimmymasinclair) reported

    @HSBC_UK Your help is prejudiced and filled with favoritism, the ones you help are the ones that make for good #pr and image, how did you help me when @HSBC messed up and gave my money to criminals. Your poor checking system and loopholes that promote fraud, you helped zero.

Map Check Current Status