HSBC Outage Map
The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HSBC users affected:
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Transactions
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Kieron Willans
(@Bluefox63) reported
@HSBC_UK Used your telephone banking service this morning. Nothing particularly urgent but I only had to wait a short time to speak to an advisor. The lady in question dealt with my request in a very friendly and efficient manner. Thank you.
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Monsieur Sexington
(@brillcubes) reported
@HSBC_UK Oh do get to ****
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John Mills
(@JohnMil97178702) reported
@HSBC_UK Not one comment so far in support of this minority PC nonsense.
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Jo
(@seasidelass20) reported
@HSBC_UK Terrible bank, customer service is non existent
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Ryan Timoney
(@Ryan_B_Timoney) reported
@HSBC_UK - Just seen the new Premier card design. It’s awful!HSBC had one of the best and brand consistent card designs globally (HSBC lion design), but has dropped this in favour of a boring, “accessible”, vertical design that can’t be identified easily in a standard wallet!
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Jonathan Downs
(@Downs_jonathan) reported
@HSBC_UK There is no point in having opening times when Oldham HSBC is still not open at 9.42am. Really poor service.
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Khun T
(@KhunThai1and) reported
@HSBC_UK **** HSBC and their cartel money. Scum
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jibberjabber
(@iliketoplay2013) reported
@HSBC_UK Formal complaint was made. Whilst a physical key is a solution it is very poor service to not resolve a problem for nearly 2 months…get a grip and sort the problem out
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Duncan Nisbet
(@DuncNisbet) reported
@calumnisbet @HSBC_UK YES Cal! Remember when we had a Bank Manager? Now that was customer service.
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David Staines
(@Sharky96) reported
@HSBC_UK If only you practiced what you are preaching. I was a good customer for over 40 years and when I needed to talk to you about something you weren’t interested, so you lost a loyal customer to another bank who listened and provided the service we needed
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Kieron Willans
(@Bluefox63) reported
@HSBC_UK I had to use your telephone banking service this morning. Nothing urgent, but I didn't have too long to wait to be put through to an advisor. The lady in question dealt with my request in a friendly and efficient manner, thank you.
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Elizabeth Green
(@green24outlook) reported
@HSBC_UK yes its time you started looking after hard working victims of fraud instead of the billionaire fraudsters who launder their money with you for bribes
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jasong guedeney
(@jasongued) reported
@HSBC_UK bank card has not arrived after 2 weeks. Every time I visit your branches they are understaffed! Now I’m being told I must go out of my way to pick up new card as branches near me are closed on weekends . Time for a switch?as manager was no help!
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jasong guedeney
(@jasongued) reported
Now Apple Pay isn’t even working. Well done @HSBC_UK
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Duncan Nisbet
(@DuncNisbet) reported
Think I might be saying adiós to my @HSBC_UK account of some 25 years. Fewer & fewer reasons to stay - my local branch now doesn't have counter service. What's the point ? I now need to head into the city centre for counter service.
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