1. Home
  2. ❯
  3. Companies
  4. ❯
  5. HSBC
  6. ❯
  7. Outage Map
HSBC

HSBC Outage Map

The map below depicts the most recent cities worldwide where HSBC users have reported problems and outages. If you are having an issue with HSBC, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HSBC users affected:

Less
More
Check Current Status

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Crawley, England 1
City of London, England 1
March, England 1
Guildford, England 1
Coventry, England 1
Telford, England 1
Sutton, England 1
Southall, England 1
Glasgow, Scotland 1
Bristol, England 1
Wigan, England 1
Check Current Status

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Sionilo
    John Warren 🇺🇦 (@Sionilo) reported

    What a heap of crap @HSBC_UK has become, changing login details on new iPad and it crashed (might be our fault??) but absolutely no help from the ‘Delhi’ 😡 phone line. Now need to go to a branch 30 miles away to sort out. #switchcoming #tamping

  • joachimnicolas
    Joachim (@joachimnicolas) reported

    Atrocious UX on the @HSBC_UK app. When you log on, you need to enter your DOB. The date widget has 3 spinners, for D/M/Y. BUT! It's set to disallow dates in the future, with each spinner restricted. So, today, 9/4/26, it's impossible to start entering a date like 31/12/80. 🧵1/n

  • evilbluebird
    Lynn Hamer (@evilbluebird) reported

    2/2 @HSBC_UK do you have any ideas,how you can sort out this mess ? Because as soon as I can access my account,I will be closing it down,due to sub standard customer service. Please let me know what I can do,so I can access my account

  • 987Anders
    Ruth Anders (@987Anders) reported

    @HSBC_UK please contact me re : poor customer service. Advisors having to " follow the script ", unable to speak on behalf of my 91 year old parent, no knowledge about how the only remaining local branch operates. A frustrating 40 minute call.

  • MelanieOwen66
    Melanie Owen (@MelanieOwen66) reported

    @HSBC_UK having real problems logging onto app on my new phone.

  • jaghir
    Jag Hir (@jaghir) reported

    Numerous @HSBC_UK Premier and Business bank accounts with substantial sums held. Your staff cannot confirm our relationship manager contact info and decline a new bank account to sit alongside our others! Ridiculous poor service with zero consideration.

  • nathanwilde83
    Nathan (@nathanwilde83) reported

    And the rest. Opened a @HSBC_UK Fixed Rate Cash ISA 1 Apr for funds to transfer in at maturity on 1 May. 2 mths in & 1mth lost interest: zilch. Call centre ill informed help. Yet their Wealth ppl want me to move a £1m pension fund to them?? Not if they can’t get the basics right!

  • alex_goteam
    Alex De La Garza (@alex_goteam) reported

    @HSBC @HSBC_UK please do the right thing and help Penny with her account!

  • si78475
    Simon Stockley (@si78475) reported

    @HSBC_UK Thanks for responding. Im unable to send a DM messages not working on my account. Could you advise an alternative way to contact you without calling?

  • stephenrcardiff
    cardiffbhoy (@stephenrcardiff) reported

    @HSBC_UK daughter is locked out of her online banking and nobody can help

  • iamN_I_C_K
    Nick (@iamN_I_C_K) reported

    @HSBC_UK I closed my account with you a while ago but you keep sending me letters saying I have an important message on my account that I must log in to read. However, I can’t log on as no longer have an account or any account details. What am I supposed to do please?

  • magzrichie1983
    magzrichie (@magzrichie1983) reported

    @HSBC_UK sort put your services ! Your app is diabolical and like a gamble if you can access your account or not ! Your login page has been frozen for days, and your photo ID krap is a joke ! ive had eye surgery ( im sick as hell ) and I cant even pay for eye drops !!!!!!!!!

  • kefasjohn
    John Kefas (@kefasjohn) reported

    @HSBC_UK I stopped calling after you guys kept saying you're working on it yet nothing changed.

  • T1mbuktwo
    Lingmell (@T1mbuktwo) reported

    @HSBC_UK I am 50 years with HSBC. Just had some issues. Rang to fix an appointment to visit my local branch. Call centre individual hung up on me at 19.25 this evening. Cannot believe the way I am being treated. Time to finally close my account and move on.

  • ju499
    judith (@ju499) reported

    @HSBC_UK block my card for possible fraud. Fair enough, ask me to ring the fraud team. Fair enough. Can’t put me through to the fraud team due to technical issues your end but my card will still be blocked ! Very poor service.

Check Current Status