HSBC Outage Map
The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HSBC users affected:
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Transactions
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Cassley
(@S_Cassley) reported
@HSBC_UK @mummyto33 There is an issue, mine won’t show transactions, only the balance, it says ‘try later’
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Laura Rogan
(@lauraroganxo) reported
@HSBC_UK @mummyto33 Definitely an issue with the app today 😩
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Helen Rodway
(@HelenRodway) reported
@HSBC_UK Hi - I’m also having issues trying to make payments via the Business Banking app. Have closed everything down and restarted and still not working
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Kimberley Murch
(@MurchKimberley) reported
@HSBC_UK currently can’t send any money via your app. when attempting to do so all i get is “system error”.
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gaby
(@katy831415501) reported
@HSBC_UK you’re bank app keeps saying system error? Is there currently a problem with the app
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Alan Jerome Harper
(@Dr_Alan_Harper) reported
@HSBC_UK Personal - can see balance but can’t pay any bills. Just get an error.
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Garfield
(@garfield_1234) reported
@barnesy_uk @HSBC_UK @mummyto33 Same here. Cannot access business account via app or desktop
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vickywalker
(@vicky141272) reported
@HSBC_UK @QCCLondon I’ve tried to call and automated message says to call again between 8am-10pm !!! @HSBC_UK please let us know what is happening on here, there clearly is an issue with your system.
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Abigail Jones 🌟
(@Abigail_Jones97) reported
@HSBC_UK is there an issue with mobile banking? Tried 3 times to transfer money into my savings account and its telling me there's a system issue
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Rohan Mehta
(@rohanmehta99) reported
@HSBC_UK @mummyto33 @HSBC_UK when trying to open credit card account on app, my session automatically expires. At least 3 people with me have same problem on their account
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HerbieGooner
(@HerbieGooner) reported
@HSBC_UK @bethaniekebby I’ve just had contactless payments declined via Apple Watch and iPhone - also can’t access my banking app. Seems like a wider problem.
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didi eltigre
(@EltigreDidi) reported
@HSBC_UK cannot login to business internet banking
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Steve Ackroyd
(@SteveTheJobGuru) reported
@HSBC_UK can't access my business bank account through the app or online today. Customer service also seems to be down. When will this be fixed?
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Laura Rogan
(@lauraroganxo) reported
@HSBC_UK It says system error when I log in. I can’t see my transactions or balance after bills
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Si
(@SiWall68) reported
@barnesy_uk @HSBC_UK @mummyto33 Same here. App keeps saying ‘system error’. Sort it out!!
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