HSBC Outage Map
The map below depicts the most recent cities worldwide where HSBC users have reported problems and outages. If you are having an issue with HSBC, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HSBC users affected:
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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KagsyforPM (@KagsyforPM) reported@DrHoenderkamp @HSBC_UK The country is going down the toilet….obviously what the tories want @SirGrahamBrady
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mynameis🪂🌏🌸🍺☀️✈️ (@1937wrb) reported@DrHoenderkamp @HSBC_UK Try @firstdirect yes they are part of hsbc but are much better. Been with them for over 17yrs and no issues. If you do have to ring you get through to them quite quickly.
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HH (@HHrocknroll) reported@DrHoenderkamp @HSBC_UK Working from home Dr Renee,walking the dog 👍 #service2022
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Simon Hargood (@SimonHargood1) reported@DrHoenderkamp @HSBC_UK Move to a bank where it's not necessary to have to phone them. Starling are really good, been with them years and have had to contact them once, which was on a live chat, problem solved immediately
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#NoToNato #DontBeDaft #TheMcCannsDidIt (@Richard6983) reported@DrHoenderkamp @HSBC_UK [2] The farce that these businesses call 'customer service' is a complete joke. The only good 'customer service' now exists in simple online order of something you want & the seller has at the same time. Amazon do it to a level of efficiency almost non-existent elsewhere sadly
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ttek (@ttek74188273) reported@HSBC_UK The app is down, it will not log in with a password but it will allow a code to be generated to log in online. Been like this since 9am
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Db90 (@Db199002) reported@DrHoenderkamp @HSBC_UK When they say they are 'dealing with a lot of calls at the moment', I cant help but think "just how s*** is this bank if this amount of people are calling right this second". Realistically, they're all at home watching Loose Women.
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Nice Peter (@Mr_Nice_Peter) reported@DrHoenderkamp @HSBC_UK Metro Bank U.K. is serious about customer service. Recommend.
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David Rewhorn (@David_Rewhorn) reported@DrHoenderkamp @HSBC_UK Sadly, they are all the same. Customer service is a thing of the past for the vast majority of large companies.
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robox1234 (@robox1234) reported@DrHoenderkamp @HSBC_UK HSBC are absolutely appalling. The worst of a bad bunch. Been with them for 15 years as a business and just watched them give less of a **** every year
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Aaron (@wordsmithaaron) reported@HSBC_UK Why is it so difficult to close an account? Premier customer, trying to upgrade my credit card and going round in circles. Can’t do it online, can’t do it over the phone, can’t do it over chat. Trying to close it now and it’s just as difficult!
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Essex Transport Training (Robbo) (@EssexTpt) reported@DrHoenderkamp @HSBC_UK Barclays are NOT much better; most staff are still working from 🏠
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Jemima Puddleduck's Catamite (@DoolallyDiv) reported@DrHoenderkamp @HSBC_UK Those awful HSBC advertising campaigns should surely repel anyone who sees them.
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Harry Clapp (@Floyd3592) reported@DrHoenderkamp @HSBC_UK HSBC’s phone ‘service’ is pretty diabolical like...
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Jason Patrick (@Patman1991) reported@HSBC_UK Hi my mobile app tells me my new bank card has been delivered but it hasn't arrived yet can I get some help please as I require it urgently!