HSBC Outage Map
The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HSBC users affected:
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Transactions
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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dani
(@pastadani) reported
@ginamartinuk @HSBC_UK We love to see it!!!! I wish I would do the same but support completely
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Penny Millarman
(@Areyonga) reported
@HSBC_UK Have any of you looked on Trust Pilot and seen the reviews of HSBC. Your service ratings are nil. So far I have spent hours trying to get a service. You do answer my queries but you can only give phone numbers when I should be able to chat to a knowledgeable human online.
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Carol Gould
(@Karashgould) reported
from
Paddington, England
Well, I'm going to name and shame. For 2 days trying to get through to @HSBC_UK because I cannot log on to OnlineBanking . This monolith that pays its top brass a fortune cannot cope with a customer who's stayed with them for 34 years? #disgraceful
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Alison Moffatt Rejoiner 🇪🇺 #FBPE
(@alisonmoff) reported
Well what a day . Scam#1 husband gets text from @PostOffice ... obvs not really asking for £2.00 . Just follow link give bank details etc etc . Tells me this morning arghhhh this is a scam.... contact @HSBC_UK fabulous support.
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Andy Parker
(@andy__parker) reported
@HSBC_UK I was trying to log on via the browser and it was asking me for a code generated by my app, that was before I deleted it so telling people to log online when it needs a code from the app when it's the app that isn't working was just madness
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Richie Mc Millan
(@RichieMcM31) reported
@HSBC_UK hi there sorry to bother you I am sending you this tweet because I had a missed text sent by the company saying someone was trying to take money out of my account problem being I am not with HSBC I am with the bank of Scotland never had an account with your company
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Andy Parker
(@andy__parker) reported
@HSBC_UK Would do if it didn't ask for a code from the app to log in
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Nihal Singh Matharu
(@NihalMatharu) reported
@HSBC_UK the worst service ever provided to me today. A family member need medical attention and they refuse access to my money.. the worst ever service
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Mr_B
(@Mr_____B_____) reported
@HSBC_UK @HSBC Why is it so difficult to pay in a cheque over £500?? I work Mon-Fri 8-6, banks are open Mon-Fri 10-4. I can’t use the app over £500. I can’t use a post office because I don’t have a paying in slip. No further advice on website. What other solutions are there??
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Andy Parker
(@andy__parker) reported
@HSBC_UK To be honest, with the amount of issues we had recently with mine, my wife and my daughter we are considering closing all the hsbc accounts and moving elsewhere
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⚒ ηειℓ ⚒
(@_n_e_i_l__) reported
@HSBC_UK hi I’ve received 2 text messaged for unauthorised transactions & saying my card may be block, scam ?
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🧶 🧶🧶🧶
(@hernameisAl) reported
So kind of @HSBC_UK to let me know there was a new login attempt on the account I don’t have, from another device #scam #scamaware #scamtext
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Carol Gould
(@Karashgould) reported
from
Paddington, England
Well, I'm going to name and shame. For 2 days trying to get through to @HSBC_UK because I cannot log on to OnlineBanking . This monolith that pays its top brass a fortune cannot cope with a customer who's stayed with them for 34 years? #disgraceful
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⚒ ηειℓ ⚒
(@_n_e_i_l__) reported
@HSBC_UK Sorry one last question, you said already got a block, did you block it or did someone use it & it got blocked ?
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The Wicket Chicken
(@Paul_Horses1st) reported
@HSBC_UK Absolutely no problem at all. Will do that immediately 👍
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