HSBC Outage Map
The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HSBC users affected:
Check Current Status
Transactions
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
Patrick O'Gorman
(@itspog) reported
@HSBC_UK @EmmaRaducanu Maybe if you spent less time watching the tennis and more time helping your customers we might not have to suffer your disgraceful service. I do like nostalgia but 1970's opening hours after decimating the branch network, realy?
-
Harry Munk
(@Harrymunk82) reported
@ClaireUniverseF @BigThickSlices @HSBC_UK Yeah he does. He doesn't publicly display them like anyone gives a ****. The entitlement from you lot that anyone really gives a crap on your preferred anything. Do your job and serve me.
-
Simon Williamson
(@swilliamson05) reported
@HSBC_UK Your branch service is a shambles, my closest is a digital service branch which is a glorified banking app and there is a 2 hour wait in my latest branch with people. Don't worry about customers who are teachers and can't take extended lunch breaks
-
Chris Blunt
(@Chrisflaps76) reported
@JeanySpark @HSBC_UK I bank with them too. I’m not massively tech-savvy but working through their online security set-up was as much fun as using a plugged-in toaster as a bath bomb. When I can get more than 0.000001% interest anywhere I’m gonna switch.
-
Zippyuk
(@ZippyUK31) reported
@HSBC_UK It's been resolved. Someone sent my post back and you froze accounts. However please why is it so hard in customer service to communicate with customers ?
-
Shaparak Khorsandi 🌻💙💛
(@ShappiKhorsandi) reported
Thanks for responding to my dm @HSBC_UK Unfortunately, the guy on number you gave me was from the Basil Fawlty School Of Customer Service and I've come off the phone now, still unable to pay the plumber.
-
Phillip Henwood
(@phenwooduk) reported
from
Perranzabuloe, England
@HSBC_UK is you banking ap working?
-
Winky64
(@CaptainTwaddle) reported
@HSBC_UK your online chat service is a joke, they don't answer
-
Zippyuk
(@ZippyUK31) reported
@HSBC_UK Yes, the problem I find not just with HSBC is for customer service roles, there is no communication which is made up of the awareness wheel, and I have noticed since I was 13 years old that companies are not fully utilizing this. Why ask for a mobile or email if you don't use it?
-
Scotty97
(@GrumbleFish2022) reported
@HSBC_UK Hi can you pls tell me when I'll be able to use my HSBC mobile banking app. I've got people to pay and have been unable to login since yesterday?
-
Claire 🦖 💜 🤍 💚
(@ClaireInCroydon) reported
@HSBC_UK Using the beneficiaries function on HSBCNet is so painful I’d rather stick red hot needles in my eyes. Have reverted back to copy/paste of bank details from a spreadsheet, even with the associated risk of error, as it’s about 100 times quicker and less rage-inducing.
-
Yves Quemerais
(@lecheffrancais) reported
@HSBC_UK I tried to add my HSBC business card to Apple Pay. It says ´issuer of the card does not yet offer support for this card. ´ is there something I did wrong?
-
Stuart Jones
(@StuartJones) reported
@HSBC_UK Over the last five weeks I have sent three separate letters to your Kendal branch and have not received a single reply. Have Kendal stopped replying to letters or has their quill broken? (PS a quill is a writing tool made from a feather) #HSBC #CustomerService
-
Patrick O'Gorman
(@itspog) reported
@SkyNews If the service provider by @HSBC_UK under his supervision is the standard then God help Skipton customers @skiptonbs
-
Nathan Nanda
(@Nathan_Nanda100) reported
@HSBC_UK im locked out mobile banking and the chat service doesn’t now allow you to talk to a human without logging in? Beyond stupid
Check Current Status