HSBC Outage Map
The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HSBC users affected:
Check Current Status
Transactions
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
Dubetur
(@Dubetur) reported
@HSBC @HSBC_UK HSBC - Little disappointing. Tweeted TSB and RBS of this issue and received an reply within 10 minutes. And not even a customer! HSBC service is non existent. If only it were easy to change our business bank...
-
Andrew Ward
(@Public_Eye_XVA) reported
INFOSEC ALERT FAO CISO @HSBC_UK You've permitted access to a UAE based App* which is fishing😎 customer info via a " @love_prezzo 25% off your bill" inducement🧐 *TheEntertainer only operates in SA, Middle East & Singapore! Clear security risk, STOP IT📵 cc @actionfrauduk
-
Aagam
(@aagam_jhaveri) reported
from
Exeter District, England
Banks like @HSBC_UK are complete ****! They hold on to your money even after it has been canceled from the end recipient and won’t give that money back to you for days and just keep them in pending compared to banks like @monzo or @RevolutApp who would return the money very quick
-
Donella Hignett
(@DonellaHignett) reported
@HSBC_UK Waiting 50 minutes so far for you to answer the phone!! Trying to help my Dad who’s 87, this is ridiculous! Have sent you a DM as well.
-
Gareth
(@Thestrokeguy) reported
The ONLY app on my phone that doesn’t support dark mode : @HSBC_UK maybe something to think about
-
Abdul Hai
(@AbdulHai23) reported
@_aaroncater_ @HSBC_UK They want you to do everything. When you say there is a issue there is not a issue. Their tech team have designed a very bad website.
-
Olaf Bangandson
(@bangandson) reported
@HSBC_UK Your security process for the change of a joint account address is completely OTT. Once I've sorted this out, I'm closing it. I resent being refused access for a process other banks do online with common sense security.
-
Dubetur
(@Dubetur) reported
@HSBC @HSBC_UK We're an HSBC UK Business customer of 10+ years. A company is trying to use our company name to defraud other businesses of funds. The account being used for fraud is registered to RBS, Birmingham. How do we stop this?
-
Alexandra
(@AlexAtBetsy) reported
@robinrimbaud @HSBC_UK @HSBC Sorry to hear this Robin, Time to start stashing your cash under the mattress again? i’m with Santander, never had a problem, but know so many people in France with HSBC who had their British accounts closed down because they live in France for no other reason!
-
Simon halls
(@Simonhalls3) reported
@HSBC_UK is there an issue with your customer services team. Been trying to speak to someone all morning !
-
Jos van der Steen
(@Jhdvds) reported
After experiencing nothing but painful moments and severe failures in terms of communications my business is moving away from using @HSBC_UK. Does anyone have any good recommendations of #business #bank accounts in the #UK that actually have a good levels of customer support?
-
RecoveryTech
(@RecoveryTech27) reported
@robinrimbaud @HSBC_UK @HSBC Hi sir, I can help retrieve access back to your hacked account immediately. Kindly send a DM to run a full diagnostics on your account.
-
Amy Harrison
(@ALH220690) reported
Tried to open an @HSBC_UK bonus saver account. Loyal customer for 16 years! Only to be told I don’t pay tax. I assure you HSBC, I pay tax.
-
Catherine Farmer
(@gwithiansunset) reported
Attempting balance transfer from closed @johnlewishelp cc to new JL New Day cc. Doesn’t work online or on app. Phoned helpline & told it’s an issue with old JL card closing & to ring @HSBC_UK. Useless. @MoneySavingExp
-
robotmoth 🏳️🌈💚
(@robotmoth) reported
@beth_reflected @HSBC_UK I left them as they were awful, and went to Lloyds instead... Much better!
Check Current Status