HSBC Outage Map
The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HSBC users affected:
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Transactions
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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CalvinKablooie
(@CKablooie) reported
@HSBC_UK Being a customer of yours with a years salary in savings seem to be getting good customer services from you though.
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Euan
(@Kleggnutt) reported
@HSBC_UK Any chance of fixing your Android mobile app so us Pixel 6 users can actually access our accounts? Would be nice...
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Daisy Hunter
(@daisyslugg) reported
@HSBC_UK Honestly exasperated. I have been trying to close my Help to Buy ISA for 24 days now, had over 10 calls with HSBC. Finally closed but now closing statement is STILL being generated, I have now missed 3 completion dates on the house I am buying.
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PASe.
(@pase_2020) reported
Wow.. great customer service all that hard work @HSBC_UK #paper_chasee #cryto 🤔✅/❌
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Spongdooly
(@spongdooly) reported
@HSBC_UK can’t wait to get back permanently to UK in next 2wks so I can close my account with this sewer farm and finally get access to MY MONEY.
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Mukaddes Z.B.
(@zagralimukaddes) reported
@HSBC_UK It is a big shame that you “swindle” your customers!!!!! YES, YOU DO! This is 3rd issue I faced in last 5 weeks. Service quality is extremely poor , no follow up, no improvement.😤😤😤🤬🤬🤬
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Paul Hughes
(@stanbutlersp17) reported
from
Birmingham, England
@HSBC_UK your new app a sack of **** can’t log on can’t even get on to log in keeps cutting out
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Francis Hall
(@FrancisHall) reported
Update: @HSBC @HSBC_UK I've been a customer for over 10 years - waited 1hr30mins to speak with someone briefly, then without warning looped back to the start of the menu system again.
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Mr E Stats
(@Peligro_Raton) reported
@HSBC_UK So whats the latest with this @HSBC_UK? What is the ETA for resolving this issue?
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Alasdair Munn
(@ajmunn) reported
.@HSBC_UK Unbelievable! Been over month trying to open business account. There’s a “glitch” in the system. Promise after promise of calls & help with no shows every time. Your chat agent told me to take all my personal & business accounts from HSBC & go to another provider!
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Liz Engelsen
(@liznylon) reported
@JoMurph61436123 @HSBC_UK I’m having the same issue @HSBC_UK please advise urgently
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jez
(@Jez_Stott) reported
@HSBC_UK this bank is a disgrace. Riddled with ‘computer says no’ syndrome. I cannot access my account with no reason.
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Rachel Charlick
(@rachelmanners) reported
@HSBC_UK I upgraded my iPhone and now can’t open the HSBC app so have no access to my banking. It flashes the Home Screen the crashes every time. Pls help! Thanks
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rich16
(@rich1603877076) reported
@HSBC_UK My mobile app on iPhone will not open, it flashes straight back to the mobiles home page. What can I do to get it working as I am in the process of swapping phones and need to have it open before i sell the old phone
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jez
(@Jez_Stott) reported
@HSBC_UK Had the account for several weeks, can’t access online or app due to ‘security‘issues. Still waiting for another security code (waited 2wks) and nobody can explain the problem!
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