HSBC Outage Map
The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HSBC users affected:
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Transactions
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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kelvin
(@kelvin96928990) reported
@Paul_Furtado1 @HSBC_UK My HSBC account was also suspended out and I was confused i thought I have lost my money and my account my wife referred me to cybe_recovery_cyber on Instagram he help me to recover my account
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Brian H
(@Brian_1024_) reported
@HSBCUKBusiness @HSBC_UK The worst customer service received from a bank. I cant get service and they don't call me after leaving all my bank and personal details by DM. Worst bank ever avoid..#hsbc
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Gillian Firth
(@gillyank1972) reported
@HSBC_UK balance after bills doesn’t appear to be working...
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Florence Bassa
(@BassaFlorence) reported
@HSBC_UK @HSBC_UK verified that a payment from my account was fraudulent, yet refused to block the payment, refused then to refund me, refused to contact the bank the money was going to.
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Liam Smith
(@LeamLiam84) reported
@HSBC_UK As an existing customer with you, how do you apply for a joint loan? Spent 40 minutes on the phone to be told it is done online but there are no options to do this. The other option was to go into branch, but branches are taking appts atm! Help please!
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Christine Sedders
(@CSedders) reported
@HSBC_UK I have just tried to login after switching phones: I failed too often. Do get another chance if I wait a while, please?
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bailey
(@bailey46017240) reported
@HSBC_UK need some help with an unusual problem, getting nowhere on the phone and can’t get an appointment within a 20 mile radius as you seem to have shut all your branches so can you help???!
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wavewavehand
(@wavewavehand) reported
@HSBC_UK I have opened account and receive you letter in Feb 2021. But I still not receive the debit card. What is happening? Without the card I cannot activate my internet banking or mobile banking. Please help
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Asif khan
(@Asifukhan37) reported
@HSBC_UK I have recently applied for a CC with your bank and have been asked additional information. My concern is: - Why do I have to login to my bank account via your secure link to provide bank statements to prove my income? Is this even legal? 1/2
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GistNjuicePodcast
(@GistNjuice) reported
@HSBC_UK The app isn’t working
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Simon Poole
(@Sample_simon) reported
@HSBC_UK customer service in total meltdown, spent the total of 2 hrs on one transaction, new protocol l'll place you on hold and then leave you until you give up or lose the will to live, 1hr 05 today, if I ran my business like this I would be bankrupt!! New Bank it is then 20y
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Chris Fuller
(@ChrisFuller65) reported
For some reason my wife's bank card, for our joint account, was sent to our old address, despite all other communications for her being sent to our current address. Been with @HSBC_UK all our married life (42yrs) & never had this problem before despite moving many times. 🤔🤔🤪🤪
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chris gibson
(@cgibsoc) reported
@HSBC_UK I can honestly say your service today has been appalling. Still sat on a phone listening to the same music. Have had call answered 3 times and cut off 😡😡😡😡😡😡😡😡😡 so far an hour of my life wasted thanks.
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karmby
(@karenmbull2) reported
@HSBC_UK you’ve suspended my account without any valid reason and if I can’t access it by tomorrow you will have just ruined a business I’ve spent 20 years growing
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Dave Fozzie Foster
(@the_groundsman) reported
@Stainsbygirl1 @RoyalMail @HSBC_UK Yes me too, i actually had 2 replies from them within 5 mins. Nothing from Royal Mail yet, but i have reported it on their website.
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