HSBC Outage Map
The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HSBC users affected:
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Transactions
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
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HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Strom Architects 🇪🇺🇬🇧 🇸🇪 🇪🇸 🇺🇸 🇳🇿
(@stromarchitects) reported
Dear @HSBC_UK I’ve been told I cannot make a joint bank account individual again, or close it without popping into a branch? How can this be the case in this day and age. Already spent an hour on the phone to you?! Can you please help?
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Sonal
(@Sonal_techphobe) reported
@HSBC_UK I’m trying to find out what the max I can overpay is. I know it’s 10% of balance but no idea what that is. I only have a few days in which to do this for this year. I don’t want to overpay my overpay and be penalised. Can you help? It’s been over an hour now.
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Sonal
(@Sonal_techphobe) reported
@HSBC_UK That hasn’t worked in the past. I got told I had to go to a branch. Went to a branch and surprise, surprise, they said they couldn’t help either. Told me to phone in. No one answered. I really regret going with HSBC. I’d advise anyone else to steer clear. Customer service awful.
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Ellie Belle
(@Ellie_BelleP1) reported
@HSBC_UK They won’t help and if they do they’ll charge you interest
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zak godfrey
(@zodders) reported
@HSBC_UK Waiting for someone to answer the phone for a service you don't provide online, 52 minutes.. and counting...
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Big H
(@BigH1978) reported
Hi @HSBC_UK we’re not able to get through on the phone, and have no response to emails regarding our mortgage application. Apparently you need a letter of consent signing, but you haven’t sent us one. Help?
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The Log Lady
(@gamecounsel) reported
@zoesqwilliams @HSBC_UK They turned you down because of the name change?
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Hutch
(@johnhutchinson8) reported
@HSBC_UK No because our branch has closed down we’re we live . Not good
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♧♤𝕄𝔸𝔽ℝ𝔸ℕ 𝕂𝔸𝕄𝕀𝕃♡♢
(@mafrocky) reported
@HSBC_UK I don’t care ur service still I was wait 1.37 minutes still I’m on call. This is your best service. wow call Barclays minimum of five minutes taking to answer the call.
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Billy Robb..🇮🇪 sing up (UP THE RA!!!) 🇮🇪
(@Wrobb1975) reported
@HSBC_UK Maybe if you don’t have to wait up to a month for replacement bank card I would be able to access my ****** account
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Bker Dave
(@fzr600dave) reported
@HSBC_UK Why would we ask banks for help, their whole purpose is to take as much of our money and gamble with it and they do badly at it to say the least
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Nathan Harrison
(@nathan1harrison) reported
@HSBC_UK And what kind of help are you offering?
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DigitalAssetGod
(@AssetGod) reported
@HSBC_UK YOU'RE PART THE PROBLEM
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Julie Hamill
(@JulieHamill) reported
@HSBC_UK @HSBC no one answering your phones regarding my child’s matured CTF. It’s all a bit messy. This matured in June when she was 18. Why are you not allowing her access or transfer? #HSBC #HSBCCTF #CTF
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Chris Stewart
(@chrisst37503907) reported
@HSBC_UK “Help” .....That you would leverage & or charge for later.
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