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HSBC

HSBC Outage Map

The map below depicts the most recent cities worldwide where HSBC users have reported problems and outages. If you are having an issue with HSBC, make sure to submit a report below

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HSBC users affected:

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Blackburn, England 1
Great Malvern, England 1
Hatfield, England 1
Woking, England 1
Cleveleys, England 1
Rugby, England 1
Liverpool, England 1
Glasgow, Scotland 1
Washington, England 1
Coulsdon, England 1
London, England 3
Wallington, England 1
Northampton, England 1
Batley, England 1
Blackpool, England 2
Deal, England 1
York, England 1
St Helens, England 1
Hertford, England 1
Ilkeston, England 1
Welwyn Garden City, England 1
March, England 1
Harrow, England 1
Lytham St Annes, England 1
Borehamwood, England 1
Sheffield, England 1
North Somerset, England 1
Woodford Green, England 1
Rotherham, England 1
Milton Keynes, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • samoakley88
    Oaks (@samoakley88) reported

    @search_n_annoy @HSBC_UK Seems to be working for me now. Hopefully the same for you.

  • thumper__38
    mark (@thumper__38) reported

    @HSBC_UK I think the banking app is down, keeps telling me not connected to the Internet

  • sarahpope14
    sarah pope (@sarahpope14) reported

    @HSBC_UK cannot log into my mobile app this morning saying network error

  • arthurwears
    Sarah - Arthurwears (@arthurwears) reported

    @HSBC_UK any update on when the online banking app will be back online? I can’t use telephone banking as I never seem to receive the pin through the post when I request one (been waiting months now) and I need to access my banking and mortgage details

  • scott161
    IronLion (@scott161) reported

    @HSBC_UK The banking app is down and I need to move money before going overdrawn. I can’t access the web page either as it needs the code from the app. Bit of a design flaw there. Are you putting any comms out?

  • DhavalJ37178539
    Dhaval Joshi (@DhavalJ37178539) reported

    @HSBC_UK hi why your mobile banking app not working?

  • brothwood_les
    Les Brothwood (@brothwood_les) reported

    @HSBC_UK Like many others my mobile banking app is down.Says can't connect to the Internet whereas every other app can. Please sort it!

  • Natalie60558101
    Natalie Parsons (@Natalie60558101) reported

    @HSBC_UK is your mobile app down, keep getting an error message saying no Internet connection, but I definitely do!!

  • adamhayes900
    Adam Andrew Hayes (@adamhayes900) reported

    @HSBC_UK is mobile banking down?

  • mcmahon_colin
    Colin McMahon (@mcmahon_colin) reported

    @HSBC_UK I’m having connection issues ‘can’t connect to hsbc due to a connection error’, all my other apps are ok?

  • debbiehoney12
    Debbie Honeysett (@debbiehoney12) reported

    @HSBC_UK hello is there a problem with the hsbc app. It keeps telling me I do not have WiFi and there is an error

  • synapse63
    Williams A.J. (@synapse63) reported

    @HSBC_UK Can’t connect to HSBC network and check your device settings. Have you got an issue with the app this morning?"

  • vikki_0709
    vikki just (@vikki_0709) reported

    @HSBC_UK your banking app appears to be down this morning , which also prevents access to my account in other ways ...can you advise please

  • bluesman74
    Gareth Williams (@bluesman74) reported

    @HSBC_UK banking app down this morning. Any idea when you’ll be up and running again please?

  • RPGCOBOL
    Legacy Systems (@RPGCOBOL) reported

    @DrunkRather @HSBC_UK @jbellshaw I've got the same problem

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