1. Home
  2. ❯
  3. Companies
  4. ❯
  5. HSBC
  6. ❯
  7. Outage Map
HSBC

HSBC Outage Map

The map below depicts the most recent cities worldwide where HSBC users have reported problems and outages. If you are having an issue with HSBC, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HSBC users affected:

Less
More
Check Current Status

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guildford, England 1
Coventry, England 1
Telford, England 1
Sutton, England 1
Southall, England 1
Glasgow, Scotland 1
Bristol, England 1
Wigan, England 1
Southampton, England 1
City of London, England 1
Cambridge, England 1
Blackburn, England 1
Great Malvern, England 1
Hatfield, England 1
Woking, England 1
Check Current Status

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • magzrichie1983
    magzrichie (@magzrichie1983) reported

    @HSBC_UK sort put your services ! Your app is diabolical and like a gamble if you can access your account or not ! Your login page has been frozen for days, and your photo ID krap is a joke ! ive had eye surgery ( im sick as hell ) and I cant even pay for eye drops !!!!!!!!!

  • RichardKennedy
    Richard Kennedy (@RichardKennedy) reported

    @Aliciasdnud @HSBC_UK “Hi there! We’d love to continue this in DMs, mainly because public evidence of our incompetence is terrible for brand awareness.”

  • ChristineM5051
    Christine Mcgeorge (@ChristineM5051) reported

    @HSBC_UK Help. Please clarify the terms of an on line bonus savings account

  • NeuralNerdz
    NeuralNerdz (@NeuralNerdz) reported

    @HSBC_UK I'm a new customer moving from Canada to London. My app is approved but I'm getting 'Service Unavailable' on the final mobile banking setup step. I have screenshots—where can I send them?

  • evilbluebird
    Lynn Hamer (@evilbluebird) reported

    @HSBC_UK I have been locked out of my account,on my iPad with your mobile banking app. I have been on the phone trying to speak to someone,in a different country,to rectify this problem. Unfortunately the people who you employ,have not been able to help me one bit 1/2

  • rifaterdemsahin
    Rifat Erdem Sahin (@rifaterdemsahin) reported

    @HSBC_UK @NatWest_Help is there a forex financial service? if so which currencies are listed?

  • pengTen
    Jack Harris (@pengTen) reported

    @HSBC_UK No service all day. You have closed my business essentially, and I am now at a loss. I will be closing my account on Monday

  • ElizabethHume
    Elizabeth Hume (@ElizabethHume) reported

    @NaomiLWood @HSBC_UK That is so annoying. Had a similar problem recently.The frustration is so real and practically physical as one gets more and more stressed. Good luck.

  • stephenrcardiff
    cardiffbhoy (@stephenrcardiff) reported

    @HSBC_UK daughter is locked out of her online banking and nobody can help

  • NeilSweene20948
    Neil Sweeney (@NeilSweene20948) reported

    @HSBC_UK I have a business account and can't access no one to contact this is very por service is am unable to make any payments

  • mandacfc
    Manda 🇵🇸 🍀 (@mandacfc) reported

    @HSBC_UK are an absolute disgrace. Almost a month we haven’t had access to our online banking. I have spent hours every day on the phone trying to get support. Speak to different people every time. I will be removing all my clients from your service. DO NOT USE HSBC FOR BUSINESS!

  • alex_goteam
    Alex De La Garza (@alex_goteam) reported

    @HSBC @HSBC_UK please do the right thing and help Penny with her account!

  • MrBlanding
    ((( Andrew Sharp))) #RejoinEU* #FBPA🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@MrBlanding) reported

    Why do @HSBC_UK make it impossible to correspond by letter ?? @TheFCA @financialombuds

  • Wontbeforlongx
    Michael Morris (@Wontbeforlongx) reported

    @HSBC_UK I don’t have my cards they where thrown away by mistake a few months ago. I wanted to do a credit transfer but I need my card details to login or to speak to anyone. I don’t have them, how can you help me?

  • Bhavesh02854467
    Bhavesh Jain (@Bhavesh02854467) reported

    @HSBC @HSBC_UK Applied for couple of positions through careers section on website. Got mail after 2 long months stating application declined that too without providing any reason. Can we call it unprofessionalism of highest standards ? #hsbc #Careers

Check Current Status