HSBC Outage Map
The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HSBC users affected:
Check Current Status
Transactions
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
Christine Edwards
(@Christi73716665) reported
@HSBC_UK is the app still not working? cant get on it service unavailable????
-
Robstar 🇬🇧
(@roballport) reported
@HSBC_UK Oh very nice. To advisor just picked up, breathed down the telephone and then hung up. Perfect customer service @HSBC_UK . That's a completely wasted 30 minutes of my life. #CustomerService
-
The Wingman Project
(@wingmanprojects) reported
@HSBC_UK I've tried calling and it just says there is an issue and hangs up on me?! Is there another way to get in touch|? I am now in a foreign country without any access to my money, it is a JOKE!
-
Young Zick
(@ZickYoung) reported
@mollyEatsTofu @HSBC_UK Same issue on desktop and mobile app
-
Lisa Hall
(@LKGH191) reported
@HSBC_UK Can you get your breath!! Not been able to get online since last Wednesday due to GSA error. No help from chat facility as you have to log in (joke) then told to call HSBC - 20 minute call waiting time. This bank is the worst that I have had to deal with.
-
Robstar 🇬🇧
(@roballport) reported
@HSBC_UK Sent. I'm on the brink of just moving to another bank to be honest. I don't have the vocabulary to describe how awful your #CustomerService actually is. You're closing banks frequently and have clearly given up on your none corporate customers. I'm at my wits end.
-
queerbrownandsober
(@queerbrownsober) reported
@HSBC_UK Yes mine is being declined. If this is a known issue then why don’t any of your staff know how to help? I’ve tried calling messaging and they got me to contact the retailer who say there’s no issue their side. Help
-
Alexey Teplukhin
(@alexeyteplukhin) reported
@HSBC_UK hi, I can’t log in online via the app or the web browser. It says “GSA error”
-
molly
(@mollyEatsTofu) reported
@HSBC_UK When I open the app, I get a service unavailable message. When I try to log on via the website I get a system error message.
-
Haider Al-Rekabi 🏴☠️
(@HaiderAlRekabi) reported
@HSBC_UK I already have set up the 6 digit Pin, it's the biometrics that stopped working, also when I click set up biometrics it shows an error "Service unavailable" and accessing the app is then crashing. Device is Android 11
-
Gordon Vallance
(@Chippyboy6) reported
@Pollysymondson @HSBC_UK Don’t you have a business account manager? Or an email address for business contacts? If not when you get through on phone worth asking these questions, it may help.
-
Steven Anderson
(@stevenanderson_) reported
@HSBC_UK You'd like to think that wouldn't but both departments are still HSBC and the HSBC app isn't working (I think I can now 'as usual'). So we just wait around lives on hold while you patronise me telling me that both departments are separate.
-
Kirsty Holme
(@Kjholme) reported
@HSBC_UK my card has suddenly stopped working when trying to tap in on London Underground. It happened for the first time last week and since I have made a point of entering my pin but again this morning it failed?
-
molly
(@mollyEatsTofu) reported
@HSBC_UK I'm getting a Service Unavailable error when I try to log on via the app and System Error when I try to use the website. This has been going on all day and is very unnerving. When will it be fixed?
-
molly
(@mollyEatsTofu) reported
@HSBC_UK Still not working. Same with the website.
Check Current Status