HSBC

HSBC Outage Map

The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HSBC users affected:

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 3
Birmingham, England 2
City of London, England 2
Wisbech, England 1
Worthing, England 1
Ely, England 1
Paignton, England 1
Newcastle upon Tyne, England 1
Bath, England 1
Northallerton, England 1
South Benfleet, England 1
Swansea, Wales 1
Norwich, England 1
Royal Leamington Spa, England 1
Wandsworth, England 1
Newham, England 1
Blackburn, England 1
Bangor, Wales 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • PippaCarter78 Pippa Martin (@PippaCarter78) reported

    @HSBC_UK hi - you mobile app appears to be down, states ‘error, something went wrong. Please try again later’

  • jdboxall John Boxall (@jdboxall) reported from Merton, England

    But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……

  • Steveo63Steve Steve (@Steveo63Steve) reported

    @HSBC_UK online banking and app not working coming with system errors! Any idea when back online?

  • Bagels41 Bagels4 (@Bagels41) reported

    @HSBC_UK app is down " Something when wrong. Please try later" and browser access is down "your session has been invalidated" and "GSA ERROR"

  • TheHonestOne65 Graham Hansford (@TheHonestOne65) reported

    @HSBC_UK The HSBC banking app is not working again today and I’m a Sky Broadband subscriber. The fault is still there 🙄

  • nikinak84 Nicola Richardson (@nikinak84) reported

    @rachyells @nippa77 @HSBC_UK I'm having same issues,I'm on mobile connection and can't access at all, I need to move money around and can't access accounts 😬😬😬😬

  • leesha_x_ Leesha 🖤 (@leesha_x_) reported

    @HSBC_UK do we know when the app will be working again? I'm on Android. I need to log on but can't get on either app or website as I can't get the secure key up!

  • ellybellybaloo Elly (@ellybellybaloo) reported

    @HSBC_UK is your app down? Keeps saying there’s an error. I’ve restarted my phone and it’s up to date.

  • firegoat67 Nell Blane (@firegoat67) reported

    @HSBC_UK I can't get into the app today, is there a problem?

  • angelinIothian ؘ (@angelinIothian) reported

    @HSBC_UK besties why isn’t your app working

  • RoCo_OhNo Ros Cole (@RoCo_OhNo) reported

    @HSBC_UK hi, is there a problem with your site? I keep getting GSA system error - I've cleared cache, used my kindle and laptop but keep getting this error

  • ScienceFindOut Marcia Malory (@ScienceFindOut) reported

    @nippa77 @HSBC_UK Can't access the app and online banking won't accept my user ID even before I get to the point of needing the app to type in security codes. Not using Sky.

  • bodgeit1 nigel (@bodgeit1) reported

    @HSBC_UK I can’t access my accounts on smart phone or on the web and I am not on sky broadband either

  • pickletweets2 pickletweets (@pickletweets2) reported

    @HSBC_UK @MrASingh @gratitudeinart Can you please team up with an internet company also to fix your mobile banking app?

  • grace_co__ grace 🦋 (@grace_co__) reported

    @HSBC_UK every payment I’ve made in the last 24 hours has come out of my account multiple times but I can’t access any online banking and the app still isn’t working, what can I do?

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