HSBC Outage Map
The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HSBC users affected:
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Transactions
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Runar Magnusson
(@RunarM) reported
@robinrimbaud @HSBC_UK @HSBC Holy crap I feel for you. Such a terrible waste of time and energy while being in a state of shock, seeing your funds being removed and no one can react in a professional way. What a ridiculous service.
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Robin Rimbaud - Scanner
(@robinrimbaud) reported
@seetdance @HSBC_UK @HSBC they advised me to visit a local branch here in Portugal where I'm working, except there are NONE in this country, nor where I live back home. More utterly useless advice from a bank that simply doesn't care unfortunately
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Dr Liam Maloney
(@liamtmaloney) reported
Trying to have a conversation with @HSBC_UK's telephone service was like banging my head into a brick wall. Don't just tell me the same thing on loop, ACTUALLY listen to my problem.
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Scott Turner
(@ScottTu44537107) reported
@HSBC_UK I did kindly keep on waiting another 26 mins. Thank you for the fantastic customer service.
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Kyle Jones
(@kykyjoneskj) reported
@HSBC_UK I’m trying to sign in to my online banking on a new device but saying I’ve reached my device limit and need to log out of another device first but I don’t have the old devices anymore
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Isabella Gaiotto
(@IsabellaGaiotto) reported
@HSBC_UK customer service is totally out of order!! 53 minutes wait and they hanged out!! This is unforgivable !!! Shameful!! And the funny thing is I wanted to buy some insurance !!! #hsbccustomerservice
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Sharon
(@williamssha09) reported
@HSBC_UK absolutely disgusting customer service today after 25 years plus of banking with you I will be moving my accounts look out for the complaint letter!!! Not nice being passed from department to department for over 3 hours with no help!!
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Harris
(@realmontmorency) reported
@HSBC_UK please help! I need an activation code for my new secure key. The old one has run out of battery, i have the new one but can't use it
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Rohit Nahata
(@rohitnahata92) reported
@HSBC_UK I am not sure if my account is closed, Need help to understand the same.
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Dr Karen Walker MD, FRCPC, BSc, BA, yadda yadda
(@DrKarenWalker) reported
@Limbictweets @DrBrendaHardie @HSBC_UK net zero by 2050 is too slow.
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Becky Ireson
(@Bexx0907) reported
@HSBC_UK - hi, i’ve been a hsbc customer for over 30 years. Tried to open an online bonus saver account online recently. Told i wasn’t eligible as i’m not a UK tax paying resident, which i am and have been for over 20 years. Tried calling. Keep getting cut off. Please help!
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Sussex Telecom
(@sussex_telecom) reported
@robinrimbaud @HSBC_UK ****! HOPE THIS GETS RESOLVED!
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Robin Rimbaud - Scanner
(@robinrimbaud) reported
@RunarM @HSBC_UK @HSBC they quite honestly told me their allegedly '24-hour fraud team' only works Mon-Fri, so can't help me. Just absolutely unreal
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Steve Hyett
(@SteveHyett) reported
More crap service from @HSBC_UK @HSBC I stand in a queue for 1/2 an hour to bank Treasurers Account cash only to be told they have no cashiers on Saturdays. Sent me to the Post Office and they can't do it either. Now stuck in Brum with a very heavy bag of cash! Utterly rubbish.
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Chris Jones
(@only1jones) reported
@ipkdrifter @KariRoche1 @HSBC_UK Erm, that’s the problem… we need a sea change. I’m not how anyone could be so ignorant as not to “give a toss”
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