HSBC Outage Map
The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HSBC users affected:
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Clare Bolitho
(@clarebolitho1) reported
@KamaljitUbhi @HSBC_UK I'm also experiencing the same problems..
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Hashtag
(@Hash_that_tag) reported
@HSBC_UK your app is down!
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Paul Biggin
(@mrbiggster) reported
@HSBC_UK both the app and website now not working?
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David
(@x_rhubarb_x) reported
@HSBC_UK Your mobile banking app keeps giving me an ‘Error, something went wrong’ message - is your system currently down ?
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Drew Martin
(@DrewMartinVM) reported
Just a suggestion @HSBC_UK if you're having an issue with mobile app/online banking maybe pin a status tweet to let people know you're aware of it. Could save a lot of time/pressure for your already stretched CS team.
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Tom Ratcliffe
(@TomRatcliffe2) reported
@HSBC_UK banking app not working... Is there a general issue?
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susannah
(@susannahj55) reported
@rachyells @nippa77 @HSBC_UK I could access it yesterday but today I can’t get on using the same wifi
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Ju Lia
(@JulesinScotland) reported
@HSBC_UK mobile banking down again?
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Martyn Amos
(@martyn_amos) reported
@PinyahSamantha @HSBC_UK It's not a problem at your end...
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Majestic Art
(@MrMajesticArt) reported
@HSBC_UK your website and mobile app on our personal accounts won't allow us to get online - cleared Cache and cookies, tried different browsers, different machine and alternate internet providers - states system error
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AdamantiumCat
(@Adamantium1002) reported
@princessnas @itsmejereemy @HSBC_UK Same 😕 started panicking until I saw other people having the same problems!!
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Tom Appleby
(@TomAppleby17) reported
@HSBC_UK my HSBC mobile banking isn't working
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River Mersey
(@_therivermersey) reported
@HSBC_UK UK app not working? [Can't include a screenshot - app won't let me]
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Samantha Straker
(@PinyahSamantha) reported
@rachyells @nippa77 @HSBC_UK Same here trying to access today
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alison lones
(@alisonlones) reported
@itsmejereemy @HSBC_UK Not working here either