HSBC Outage Map
The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HSBC users affected:
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Transactions
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Donnellon
(@simon_donnellon) reported
@HSBC_UK appalling service! 4 hour’s on the phone, to be cut off and not called back, terrible in branch help and I’m still out of pocket and issue unresolved
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Jonno
(@Jonno10721563) reported
@DrHoenderkamp @HSBC_UK Left them because of there service and moved to @monzo
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John Baker
(@JohnBak05908331) reported
@DrHoenderkamp @HSBC_UK Moved from HSBC because of similar crap service. Impossible to speak to anyone to get things done. Switched business account to Nat West and all good so far.
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Suzieq
(@Suzieq0473) reported
@DrHoenderkamp @edward_baran @HSBC_UK They are all using covid as an excuse. Their customer service was crap before and it’s still crap.
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Nice Peter
(@Mr_Nice_Peter) reported
@DrHoenderkamp @HSBC_UK Metro Bank U.K. is serious about customer service. Recommend.
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Anniepea
(@Anniepea12) reported
@DrHoenderkamp @HSBC_UK Just been trying to buy some lights and had to jump through hoops before my bank okayed the transaction. It's my money for God sake! They're trying to stop our access to it. People should know where this is leading. I've moved most of mine to a credit union bank.
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Liz Ellis
(@LizEllisPhD) reported
@HSBC_UK hi is your mobile app down? I keep getting told to try later?
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Harry Clapp
(@Floyd3592) reported
@DrHoenderkamp @HSBC_UK HSBC’s phone ‘service’ is pretty diabolical like...
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Laura B
(@laura69923509) reported
@DrHoenderkamp @HSBC_UK Tide bank is the best I’ve used. All online and their customer service is pretty good! Also, it’s CHEAP!
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Lyn Markham
(@lyn_markham) reported
@DrHoenderkamp @HSBC_UK I just hope ur Broadband isnt with Vodafone...I spent 4 hours on the phone with them once trying to sort an issue out...they keep putting u on hold and transferring u (on purpose I believe) 😬
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Elliotsdad
(@ElliotsdadChi) reported
@DrHoenderkamp @HSBC_UK Never had any problems with Metro Bank for my business. Totally free for us too
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Rachel 👩🏻💻🤷🏻♀️🤔👩🏻💻🤓
(@codelearn3) reported
@HSBC_UK why do i keep getting a system error when trying to retrieve my user name? #frustrating
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Db90
(@Db199002) reported
@DrHoenderkamp @HSBC_UK When they say they are 'dealing with a lot of calls at the moment', I cant help but think "just how s*** is this bank if this amount of people are calling right this second". Realistically, they're all at home watching Loose Women.
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David Rewhorn
(@David_Rewhorn) reported
@DrHoenderkamp @HSBC_UK Sadly, they are all the same. Customer service is a thing of the past for the vast majority of large companies.
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Anne Webb
(@a_webb) reported
@DrHoenderkamp @HSBC_UK NatWest - never had a problem in 40+ years.
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