HSBC

HSBC Outage Map

The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HSBC users affected:

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Manchester, England 2
Milton Keynes, England 1
Ealing, England 1
City of London, England 1
Folkestone, England 1
Bristol, England 1
Macclesfield, England 1
Leeds, England 1
Welshpool, Wales 1
Rochester, England 1
Norwich, England 1
Reading, England 1
Dorking, England 1
St Albans, England 1
Bridgend, Wales 1
Harrow, England 1
Bexleyheath, England 1
Bridport, England 1
Lincoln, England 1
Wallingford, England 1
Plymouth, England 1
Sittingbourne, England 1
Leicester, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • hannah_pinnock Hannah Pinnock (@hannah_pinnock) reported from Herefordshire, England

    @susannahadewale @HSBC_UK This is shocking!! I’m literally out for a meal and can’t pay because my card was declined and online banking isn’t working!

  • susannahadewale susannah adewale (@susannahadewale) reported

    @hannah_pinnock @HSBC_UK Me to , can’t get into app or online , tried calling and says service down

  • Gemma10246099 Missgemmah (@Gemma10246099) reported

    @HSBC_UK Also can’t log in - sort it out @HSBC_UK

  • rima_evans2 Rima Evans (@rima_evans2) reported

    @HSBC_UK im having the same problem. cant get into any of my accounts either

  • jenovil Jeno Villaverde (@jenovil) reported

    @claireW2023 @HSBC_UK @HSBC Same! Must be down

  • ClaireMilling11 Claire Millington (@ClaireMilling11) reported

    @HSBC_UK app not functioning, no access to accounts. Debit card not working - refused payment in store. Also no access to cash at cash machine. What’s going on HSBC???

  • larasquires30 Lara Squires (@larasquires30) reported

    @HSBC_UK card payments and mobile banking appear to be down

  • loughton_steve Steve Loughton (@loughton_steve) reported

    @HSBC_UK is there a problem with logging into personal internet banking at the mo?

  • B013790 Liam Takakuwa (@B013790) reported

    @HSBC_UK Same issue here. Error code API_103

  • rima_evans2 Rima Evans (@rima_evans2) reported

    @HSBC_UK i cant make any payments and no access to accounts?

  • pilchardfish Richard 🐟 (@pilchardfish) reported

    @PeaceKeeperMum @HSBC_UK Same issue here! Says my bank can't validate my details. Can't see my online accounts either 🙄

  • diizzydee debbie denley (@diizzydee) reported

    @HSBC_UK banking app is down error code showing 103. Supermarket shop payment not going through

  • murtuzabookwala Murtuza Bookwala (@murtuzabookwala) reported

    @hannah_pinnock @HSBC_UK The website says all services are up 😡

  • kmudaliar23 Kumar Mudaliar (@kmudaliar23) reported

    @HSBC_UK - unfortunately mobile app is down and iOS update failure. Users have reported on down detector.

  • Steve_c1889 Steve_c89 (@Steve_c1889) reported

    @HSBC_UK got problems with accessing my accounts online have a error message API_103 looks like you have major issues be nice to have some kind of communication

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