HSBC

HSBC Outage Map

The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HSBC users affected:

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bristol, England 1
Macclesfield, England 1
Leeds, England 1
Welshpool, Wales 1
Manchester, England 1
Rochester, England 1
Norwich, England 1
Reading, England 1
Dorking, England 1
St Albans, England 1
Bridgend, Wales 1
Harrow, England 1
Bexleyheath, England 1
Bridport, England 1
Lincoln, England 1
Wallingford, England 1
Plymouth, England 1
Sittingbourne, England 1
Leicester, England 1
Grimsby, England 1
Bourne, England 1
Folkestone, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • AJgilkinson Abbie (@AJgilkinson) reported

    @Hestia1970 @HSBC_UK What about women who have no form of ID? Will this service still let them open a bank account?

  • meagradas Rafael. (@meagradas) reported

    So @HSBC_UK held a transaction I made because it was flagged as fraud in their system. The transaction was an easy bank transfer from my HSBC account to MY OWN Monzo account. Get your **** together, HSBC.

  • suziepoozie1 susan goldsbrough (@suziepoozie1) reported

    @HSBC_UK When will they be doing sit down appointments as i don’t want to apply online I want to talk to some one face to face regarding my loan

  • Cjaythomas Christine Thomas (@Cjaythomas) reported

    @HSBCUKBusiness @HSBC_UK @HSBC Terrible customer service! Promises promises got told I would have a call back within 24 hours that was 8 days ago! I called again yesterday and still nothing!

  • kimsiskyan Kim Iskyan (@kimsiskyan) reported

    @HSBC_UK you (Global Liquidity and Cash Management) have held up my paycheck (it's been going to the same account for months) for 3+ weeks for "compliance" and all I get is milquetoast reassurances. I need someone who can actually help. Who is the head of these incompetents?

  • NSudarsan2 NSudarsan (@NSudarsan2) reported

    @HSBC_UK @HSBC_IN Just on phone for last 30 minutes again trying to resolve this. HSBC UK says HSBC India has not released the money back!! This is extortion. Feel nervous about sending money via HSBC now!! Please can you help urgently.

  • MagsMcLocks 🏴󠁧󠁢󠁳󠁣󠁴󠁿Mags💙 (@MagsMcLocks) reported

    @HSBC_UK trying to make payment to a new payee on both website and app today. Tells me I’m entering the wrong code woth error -10004. I am not entering the wrong code and trying to get help through your chat function is pointless. Please provide support on this.

  • reynlord craig reynolds (@reynlord) reported

    @HSBC_UK my card isn’t working and I can’t get through to anyone. help

  • DYangwu Dain (@DYangwu) reported

    My account has been frozen for nearly a year. I can't get my money at all. I don't know any reason. I went to the bank seven times, which didn't help. Calling the bank also perfunctorized me. How can HSBC UK solve this problem?#UK #HSBC #Help @HSBC_UK @HSBC @HSBCUKBusiness

  • Melonaldo Chris Mc (@Melonaldo) reported

    @HSBC_UK Do we have an eta for the fix? I have tried to get hold of a physical secure key, but my local bank has run out…

  • WaterratAccntnt Waterrat (@WaterratAccntnt) reported

    @HSBC_UK I think your digital services are experiencing more problems (specifically HSBCNet today). Did you forget to pay the electricity bill or something?

  • Franklincon12 ACCOUNT RECOVER💯💻 (@Franklincon12) reported

    @abbieclarke94 @el_miguel @HSBC_UK I can to help retrieve your hacked /Suspended/Deactivated/Ban/ Account, Recovery Send me a private message

  • FoxyDavy David Bayley (@FoxyDavy) reported

    @AskNationwide Presumably will be wasting my time - please send paperwork to close all of my accounts - it’s not the £12 it’s the principle & the way I have been treated @santanderuk @HSBC_UK - can any of you guys help I have 4 Nationwide savings, 3 Current & credit card to move.

  • _HelenRoberts Helen Roberts (@_HelenRoberts) reported

    @HSBC_UK as a new customer trying to get a TBSN to online bank don’t ask me 4 times what my TBSN is…that’s why I called you! #stupidsystem

  • GamingTillDead Shaun Hardman (@GamingTillDead) reported

    @HSBC_UK There is no Chat option showing. If I force it the the desktop site I can see Chat at the bottom but when I press it I get GSA Error - System Error

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