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HSBC

HSBC Outage Map

The map below depicts the most recent cities worldwide where HSBC users have reported problems and outages. If you are having an issue with HSBC, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HSBC users affected:

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sutton, England 1
Southall, England 1
Glasgow, Scotland 2
Bristol, England 2
Wigan, England 1
Southampton, England 1
City of London, England 2
Cambridge, England 1
Blackburn, England 1
Great Malvern, England 1
Hatfield, England 1
Woking, England 1
Cleveleys, England 1
Rugby, England 1
Liverpool, England 1
Washington, England 1
Coulsdon, England 1
London, England 3
Wallington, England 1
Northampton, England 1
Batley, England 1
Blackpool, England 2
Deal, England 1
York, England 1
St Helens, England 1
Hertford, England 1
Ilkeston, England 1
Welwyn Garden City, England 1
March, England 1
Harrow, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • KagsyforPM
    KagsyforPM (@KagsyforPM) reported

    @DrHoenderkamp @HSBC_UK The country is going down the toilet….obviously what the tories want @SirGrahamBrady

  • 1937wrb
    mynameis🪂🌏🌸🍺☀️✈️ (@1937wrb) reported

    @DrHoenderkamp @HSBC_UK Try @firstdirect yes they are part of hsbc but are much better. Been with them for over 17yrs and no issues. If you do have to ring you get through to them quite quickly.

  • HHrocknroll
    HH (@HHrocknroll) reported

    @DrHoenderkamp @HSBC_UK Working from home Dr Renee,walking the dog 👍 #service2022

  • SimonHargood1
    Simon Hargood (@SimonHargood1) reported

    @DrHoenderkamp @HSBC_UK Move to a bank where it's not necessary to have to phone them. Starling are really good, been with them years and have had to contact them once, which was on a live chat, problem solved immediately

  • Richard6983
    #NoToNato #DontBeDaft #TheMcCannsDidIt (@Richard6983) reported

    @DrHoenderkamp @HSBC_UK [2] The farce that these businesses call 'customer service' is a complete joke. The only good 'customer service' now exists in simple online order of something you want & the seller has at the same time. Amazon do it to a level of efficiency almost non-existent elsewhere sadly

  • ttek74188273
    ttek (@ttek74188273) reported

    @HSBC_UK The app is down, it will not log in with a password but it will allow a code to be generated to log in online. Been like this since 9am

  • Db199002
    Db90 (@Db199002) reported

    @DrHoenderkamp @HSBC_UK When they say they are 'dealing with a lot of calls at the moment', I cant help but think "just how s*** is this bank if this amount of people are calling right this second". Realistically, they're all at home watching Loose Women.

  • Mr_Nice_Peter
    Nice Peter (@Mr_Nice_Peter) reported

    @DrHoenderkamp @HSBC_UK Metro Bank U.K. is serious about customer service. Recommend.

  • David_Rewhorn
    David Rewhorn (@David_Rewhorn) reported

    @DrHoenderkamp @HSBC_UK Sadly, they are all the same. Customer service is a thing of the past for the vast majority of large companies.

  • robox1234
    robox1234 (@robox1234) reported

    @DrHoenderkamp @HSBC_UK HSBC are absolutely appalling. The worst of a bad bunch. Been with them for 15 years as a business and just watched them give less of a **** every year

  • wordsmithaaron
    Aaron (@wordsmithaaron) reported

    @HSBC_UK Why is it so difficult to close an account? Premier customer, trying to upgrade my credit card and going round in circles. Can’t do it online, can’t do it over the phone, can’t do it over chat. Trying to close it now and it’s just as difficult!

  • EssexTpt
    Essex Transport Training (Robbo) (@EssexTpt) reported

    @DrHoenderkamp @HSBC_UK Barclays are NOT much better; most staff are still working from 🏠

  • DoolallyDiv
    Jemima Puddleduck's Catamite (@DoolallyDiv) reported

    @DrHoenderkamp @HSBC_UK Those awful HSBC advertising campaigns should surely repel anyone who sees them.

  • Floyd3592
    Harry Clapp (@Floyd3592) reported

    @DrHoenderkamp @HSBC_UK HSBC’s phone ‘service’ is pretty diabolical like...

  • Patman1991
    Jason Patrick (@Patman1991) reported

    @HSBC_UK Hi my mobile app tells me my new bank card has been delivered but it hasn't arrived yet can I get some help please as I require it urgently!

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