HSBC

HSBC Outage Map

The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HSBC users affected:

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Birmingham, England 2
Blackburn, England 1
Bangor, Wales 1
Chester-le-Street, England 1
Wetherby, England 1
Bristol, England 1
Cambridge, England 1
Gloucester, England 1
Newport, Wales 1
Newcastle upon Tyne, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • ChirpyCheep2 ChirpyCheep (@ChirpyCheep2) reported

    @HSBC_UK app down

  • TR_satstacker TR 🪨 🇺🇸 (@TR_satstacker) reported

    @SatoshiDeniz @HSBC_UK Yeah bro. When it comes down to it I give no shits about peoples morals about Bitcoin. Can I keep it out of the hands of the dictatorship? Ok yes, then I will hold it.

  • craigc74 Craigc74 (@craigc74) reported

    @HSBC_UK is mobile business banking app down? I am getting ‘can’t contact server, try later’ response. Cannot login to online banking as Secure code is within the app. Please help!

  • juanstono DΛVID 🇬🇧🇵🇱 (@juanstono) reported

    @HSBC_UK Why, oh why does it take over a MONTH to get my international transfer money back (due to an error)? Escalating the case isn't doing anything. Keep telling me 3 working days! Please so something!! 😡 @BNPParibasUK Please can I have my money?

  • walder_louise Louise Walder (@walder_louise) reported

    @HSBC_UK made a faster payment online from Halifax at 5pm yesterday to my credit card. Still not showing this morning? Usually immediate and sent to same details as always. Is there a problem with your system?

  • Clareglitter Clare Phillips #overtimingforNickelback (@Clareglitter) reported

    @MartinSLewis I've been trying to open an HSBC Online Bonus Saver since Tuesday and the page isn't working. You need to sort this out @HSBC_UK

  • the_moonraker 🆃🅷🅴 🅼🅾🅾🅽🆁🅰🅺🅴🆁 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@the_moonraker) reported

    @hsbc_uk - Looks like Internet banking is down; I can't access business or personal accounts in the UK via app or web.

  • Williamwrightse Will Wright (@Williamwrightse) reported

    @HSBC_UK 4 and 05 mins with HSBC BBLS support. In arrears and trying to find a solution. HSBC telling me the company revenue to low to accept a payment plan. Turnover 2020 during pandemic used as your affordability base. Stay away from them. Useless.

  • Natalie60558101 Natalie Parsons (@Natalie60558101) reported

    @HSBC_UK is there a problem with internet/app banking this evening. Keep getting an error code?

  • OrgMagee Pete Magee (@OrgMagee) reported

    @HSBC_UK @Whatkatiediddo Help me James!

  • mohkash @mohkash (@mohkash) reported

    @HSBC_UK the Hsbc customer help system has collapsed (can not reasonably get through), for issues that are not covered by the automated system. What should customers do?! This is pathetic!

  • mohkash @mohkash (@mohkash) reported

    @HSBC_UK This is really out of order. When a customer cannot get through to their bank. A global bank?! My a*se!

  • TS_Church TS Church (@TS_Church) reported

    @HSBC_UK @craigc74 Banking app is down for me as of 20.30. Can't use website either.

  • BatemanTom18 Tom (@BatemanTom18) reported

    @HSBC_UK mobile banking down 🤨

  • dollypeg75 elle (@dollypeg75) reported

    @ChirpyCheep2 @HSBC_UK @hsbc What's going on. Can't access account either.

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