HSBC

HSBC Outage Map

The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HSBC users affected:

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Manchester, England 2
Milton Keynes, England 1
Ealing, England 1
City of London, England 1
Folkestone, England 1
Bristol, England 1
Macclesfield, England 1
Leeds, England 1
Welshpool, Wales 1
Rochester, England 1
Norwich, England 1
Reading, England 1
Dorking, England 1
St Albans, England 1
Bridgend, Wales 1
Harrow, England 1
Bexleyheath, England 1
Bridport, England 1
Lincoln, England 1
Wallingford, England 1
Plymouth, England 1
Sittingbourne, England 1
Leicester, England 1
Grimsby, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • emily5613x Emily (@emily5613x) reported

    @David24195983 @ChillPillZ21 @HSBC_UK i was stressing thought something was up with my account but clearly a lot of ppl are having same problem, piss take

  • MahaveerMunoth Mahaveer Munoth (@MahaveerMunoth) reported

    @HSBC_UK mobile app and online banking both failing with error messages API 103 error since 20:00 hrs. While the status page says all services are up and running. Can you please confirm if any issues and by when service can be up?

  • JosephButcher96 Joseph Edward Butcher (@JosephButcher96) reported

    @HSBC_UK hello my account isnt working as it should can't access my online bank or get cash out same thing as my friend is the bank down at the moment?

  • Bad0nde Badonde (@Bad0nde) reported

    @hannah_pinnock @HSBC_UK I'm having the same problem and it's still not working for me now. Just tried to do a food shop at Tesco and card kept being declined at the till so had to walk away with nothing. Really annoyed.

  • Angiechandler10 Angie chandler (@Angiechandler10) reported

    @claireW2023 @HSBC_UK @HSBC Was so worried that we’re not able to access on line banking so am relieved we’re not alone. I will sleep better now!

  • mohito7777 M 7 (@mohito7777) reported

    @HSBC_UK Even Online banking not working

  • tombstone3146 craven (@tombstone3146) reported

    @HSBC_UK can some one please tell me what's going on with the hsbc app I have been trying to log in and I get an error message api_103

  • ANorthernProle Kevin Young (@ANorthernProle) reported

    @HSBC_UK I'm locked out of my Accounts on my Banking App and just been to two local ATMs. I can withdraw cash but can't access my balances. WHY???????????? I've used Chat on the App but says I have to wait 1.5hrs for a reply. Local Branch closed to Monday. WHY!!! @MartinSLewis

  • Malllagat Mohammad basheer (@Malllagat) reported

    @HSBC_UK Same problem here!

  • Jo10698914 Jo (@Jo10698914) reported

    @HSBC_UK mobile app or cards not working, website says all is ok when clearly it isn’t. My daughter now out with no money, not a great situation for a young girl to be in (obviously I’ll go help her) but poor customer service!

  • stephenjmcm Stephen Mcmahon (@stephenjmcm) reported

    @hannah_pinnock @HSBC_UK It bad enough the issue but dreadful from customer service from HSBC not updating people

  • Z0R0SLUT Sam⁷ || THE ASTRONAUT🧑🏾‍🚀 (@Z0R0SLUT) reported

    @HSBC_UK ******* fix the accounts please ?? im taking my friends out and now i have to ask one of them to pay… im so so embarrassed right now

  • ChantelleLadei2 Chantelle Ladeinde (@ChantelleLadei2) reported

    @HSBC_UK can you get your app fixed please, been trying to access my account for nearly 2 hours!!!

  • MahaveerMunoth Mahaveer Munoth (@MahaveerMunoth) reported

    @ShilpiG02755579 @HSBC_UK Any updates please? I am facing the same issues…

  • MatJohnson14 Mat Johnson (@MatJohnson14) reported

    @HSBC_UK is the hsbc banking app down? Won't allow me to access my account??

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