HSBC Outage Map
The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HSBC users affected:
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Transactions
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Deepak Prasanth
(@ndeepakp) reported
@MatthewFoster37 @HSBC_UK @HSBC_UK kindly update your service status page. I am unable to logging through App and website to carry out the transaction.
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nostalgia on high
(@Nostalgia0nHigh) reported
@HSBC_UK It’s been hours. People can’t make any transactions. A vague message without an ETA for banking services is not okay. You can’t even transfer to another account because everything is down.
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laura harmer
(@LauraHarmer79) reported
@HSBC_UK no updates on when can use account app down for hours and branch shut until Dec 2022 what compensation will all your customers be recieving??
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Jo Buxton
(@Jobee4t) reported
@Vanillatea13 @HSBC_UK Yes think lots are seeing same error message
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Deepak Prasanth
(@ndeepakp) reported
@HSBC_UK Fix the issue at the earliest
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paul simmons
(@paulsim55825613) reported
@HSBC_UK Absolutely shocking service, screwed me getting a ticket for an event tomorrow….time to move banks
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Paul crisp
(@Paulcrisp10) reported
@HSBC_UK Shocking service and comms on the app and website !!!
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Ivo's Beatrix
(@HomerSuperior) reported
@wundt_vil @HSBC_UK wuttt? Can you get a real person on the phone to help?
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Sam Bailey
(@diddysamb) reported
@HSBC_UK This is ridiculous, I had to walk out of the supermarket without my shopping as my card was declined and the ATM rejected my card as well. Even online apps not working, I can’t use the chat function and all your phone lines are closed!
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Aaron
(@_aaroncater_) reported
@TimDrakes1 @HSBC_UK All customers! been dodgy all afternoon, working one min and not the next! Not good enough @HSBC_UK
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Andy Cole
(@andyc_plymouth) reported
@firstdirecthelp ‘Some’ issues‽ My partner banks with @HSBC_UK and I’m with you, can we basically not transact at all until this is fixed?
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Geraint Roberts
(@gezzroberts) reported
@HSBC_UK Understand ? Is that because 1000s of people have messaged you in the last two hours? Awful service.
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Tim Drakes
(@TimDrakes1) reported
@HSBC_UK It’s been down for hours and is affecting thousands of customer not just ‘some’. Your website is still saying there are no issues and your service is operating normally. Please provide a meaningful update regarding the issues
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OzSabb77
(@OzSabb77) reported
What compensation can I expect from @HSBC_UK for their app going down and not being able to make urgent payments? Disgusting #hsbc #hsbcdown
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LS
(@TheVarialSpa) reported
@HSBC_UK Your online banking infrastructure is pure ****. Fix it asap
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