HSBC Outage Map
The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HSBC users affected:
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Transactions
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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bob@theedinburghbells
(@bobtheedinburg2) reported
@HSBC_UK No - the underwriting team passed a message through the agent saying if an auto check has been done they can’t do a manual one. Banging head against a brick wall was the outcome. Thanks for your communication though - think I’ll tell the story on the money saving expert site
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Chris Leigh 🇬🇧🏴
(@Chris_Leigh_UK) reported
@HSBC_UK @Cambridge_Uni What about the most under-represented group in higher education ... working class white boys? Why are they not being supported?
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Damian Christian
(@DamoChristian) reported
Having a shocker @HSBC_UK … customer service…. Seriously not good enough!….
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Stevevintageandbeyond
(@Stevevintage2) reported
@HSBC_UK Can you help me I need to speak to someone about my missing ppi
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Chris Dodson
(@c_dodson_thatch) reported
@HSBC_UK @Cambridge_Uni Interesting that @Cambridge_Uni turned off the comments. This is not equality. If a white singer set up a foundation to solely help white kids, can you imagine the uproar?
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Bunny Greene
(@222_BunnyGreene) reported
@Cambridge_Uni @HSBC_UK White working class boys now the most discriminated against. Bravo Cambridge for encouraging division and blatant discrimination 👍🏻
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PSP
(@psp2357) reported
@HSBC_UK Your CTF team are not responding transfer requests to a @thenutmegteam JISA. Preventing access to my child’s money is poor and losing him money. Please help.
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Alpha Male
(@alpha_male90) reported
@HSBC_UK hi , I am unable to access HSBC mobile app with the below message Application error - the connection to the server was unsuccessful. (file:///andriod_asset/www/index.html)
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Timofey Obleukhov
(@TimObleukhov) reported
@HSBC_UK it’s MY money on MY account, only I can decide what to spend it on. You’re only providing ME service to help ME do so. You see my point? I’m closing account in your laundry-bank, hope you all have diarrhea every day.
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Daniel Larusso
(@DanielL30999136) reported
@Cambridge_Uni @HSBC_UK Is this scholarship open to working class boys the least represented at university?
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Jane Rimmer
(@Rimmergram) reported
@HSBC_UK Appalling service today. As an existing customer I can't open a new account online, so have been on hold for nearly 40 minutes for a person to speak to me. Disgusting! Am off to @StarlingBank !!
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Albu Mirela
(@AlbuMirela3) reported
from
Borehamwood, England
@HSBC_UK £20000 lost in 2hours because HSBC has security issues and then they made me feel like a criminal, not like a victim. They recovered very proudly £0.65 which they put in my account in 2 transactions. The clients are a joke for the HBSC. Such a shame. i am disgusted
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Stephen Goddard 🇬🇧🏴
(@SixfieldsToffee) reported
@HSBC_UK @Cambridge_Uni Can you support 30 white students as well? All in the name of equality.
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Donetello Esiable
(@DonetelloEsi) reported
@HSBC_UK @HSBC speak to customers like shite. 23 years as a customer, countless abuse, countless incorrect charges. Anyone who works for them is a ****
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Nigel
(@NigelKCharles) reported
@HSBC_UK - what an absolute shambles. Here I am trying to get a refund from cc amd on the second attempt of getting through to I am told that ypu have suspended my account. Now reason why, no help, no use amd I have to go to the branch to resolve it. #poorcustomerservice
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