HSBC

HSBC Outage Map

The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HSBC users affected:

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 3
Birmingham, England 2
City of London, England 2
Plymouth, England 1
Sittingbourne, England 1
Leicester, England 1
Grimsby, England 1
Bourne, England 1
Folkestone, England 1
Wisbech, England 1
Worthing, England 1
Ely, England 1
Paignton, England 1
Newcastle upon Tyne, England 1
Bath, England 1
Northallerton, England 1
South Benfleet, England 1
Swansea, Wales 1
Norwich, England 1
Royal Leamington Spa, England 1
Wandsworth, England 1
Newham, England 1
Blackburn, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Wentd David Went (@Wentd) reported

    @HSBC_UK are the service issues with online banking? Both mobile and online banking returning errors when I try and access this Morning.

  • Lou2222Lou Lou #FBPE (@Lou2222Lou) reported

    @Philipgoldfinch @HSBC_UK Website and app down for me too

  • LornaBithell Lorna Bithell (@LornaBithell) reported

    @HSBC_UK is your mobile banking app down this morning? It's not loading to let me in my account on WiFi or 4G.

  • nathalie_green Nathalie Green (@nathalie_green) reported

    @HSBC_UK is your service down? I’m unable to log onto mobile banking app or internet banking currently

  • crazisaffa crazi saffa (@crazisaffa) reported

    @jasong1987 @HSBC_UK I’m having the same issue 😡

  • JackVerlander Jack Verlander (@JackVerlander) reported

    @HSBC_UK Online banking and mobile app banking seems to be down. Not allowing me to log on

  • ianstewart47511 Ian Stewart (@ianstewart47511) reported

    @HSBC_UK Mobile Banking App not working again

  • HeidiDaniels Heidi Daniels (@HeidiDaniels) reported

    @HSBC_UK is the banking app down this morning? Getting a message 'something went wring, try later'

  • Mattdon29DDay Matt Donoghue (@Mattdon29DDay) reported

    @HSBC_UK hi could you tell me if you know of any problems with android uses being able to log into the app? Mine won't let me log in and I get a message saying somethings wrong try again later. Thanks

  • michellebayley Michelle Bayley (@michellebayley) reported

    @HSBC_UK Is there an issue with your app?

  • pongapappy poo 🇪🇸🇪🇺🇬🇧 (@pongapappy) reported

    @HSBC_UK Can’t login via app or browser this morning

  • AilsaBeaton Ailsa Beaton (@AilsaBeaton) reported

    @HSBC_UK @firstdirect IOS banking apps not working this morning

  • Lou2222Lou Lou #FBPE (@Lou2222Lou) reported

    @HSBC_UK I can't access our business account on your website. Are there currently any known issues?

  • hicky97_ Charlotte (@hicky97_) reported

    @HSBC_UK app is not working when I try to log on getting error message. Is this a bank wide issue?

  • amarmajidphotos www.amarmajid.com (@amarmajidphotos) reported

    @HSBC_UK Has your mobile app gone down? I can’t login or use the app - it errors and fails.

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