HSBC Outage Map
The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HSBC users affected:
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Transactions
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Patsy Roberts
(@PatsyRo17443076) reported
@Wayward_sestra @MForstater @HSBC_UK Still using Telegram are you? Thats real **** that is. Its actually even worse than I thought it was. And that is where your "evidence" is?
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Alan Howell
(@Alan_Howell) reported
@HSBC_UK Business banking. I was told to get a new security device in branch which I did. Because of this I didn’t receive a pin to access it. Every occasion since then I have failed security for BIB for some reason that I can’t be told. Therefore I can’t get online with BIB. I have now
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Iain Dooley
(@iainpdooley) reported
@Philosimp1 @Philbuckle @HSBC_UK You are in no position to dictate the lifestyle decisions of others. You have absolutely no idea why many require a car - assuming they are all "selfish" is peak intolerance and ignorance. Public transport is often slow, inflexible, and expensive. Sit this one out.
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MrStu
(@MrStu82) reported
@HSBC_UK No, not even close. It literally doesn't work. I capture the image perfectly and then the app complains the cheque doesn't perfectly fit the frame. It won't fit the frame, it's a different aspect ratio. It's impossible to use this feature unless the cheque is a specific size.
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Alan Howell
(@Alan_Howell) reported
@HSBC_UK Visited my own branch on 3 occasions to get the matter resolved and reset security on at least 4 occasions. Whilst on holiday I even visited the Brighton branch following 3 days of being told by HSBC that I would receve access details within an hour. The 4th day I was informed my
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Patsy Roberts
(@PatsyRo17443076) reported
@Wayward_sestra @MForstater @HSBC_UK Excuses. But then there is no low to which Trans Haters will go is there. Including supporting a site that thinks child abuse is ok. Shame on you.
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pixellover420
(@GarthMarenghia) reported
@MForstater @moira_robin @HSBC_UK And yet you take issue when that same treatment is given to trans people
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Phil buckle
(@Philbuckle) reported
@Philosimp1 @iainpdooley @HSBC_UK Yeah, that’ll work! As a self employed sparky working 6 x 12 hr days, i’ve got all the time in the ******* world to stand and wait for an unreliable public transport network that may or may not arrive!
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Alan Howell
(@Alan_Howell) reported
@HSBC_UK Now 7 weeks without access to my business account because after 20 years of banking with you, I discover you have my D.O.B wrong on your records so I can never pass security. 4 times security has been reset. Total incompetence
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Wendy Platts
(@WendyPIatts) reported
@Tyred_Panda @HSBC_UK you're part of the problem
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Tracey Lenthall 💜 🚺☁️💻🍫🫖
(@morrtracey) reported
Please can you help @HSBC_UK I've set up online banking for an account I have LPA for but have been unable to login. I've spoken to the help team who said they can't see my online access. If I reregister I'm told I am already registered.
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Jo
(@joannetpjo) reported
@HSBC_UK I’m trying to get online banking but have had a letter telling me to go into the branch. The branch is not open on Saturday I work the same hours as their opening times. Can you help?
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Alan Howell
(@Alan_Howell) reported
@HSBC_UK Can’t be ported across to the new phone. My security device was dead and I contacted BTB to get me back online. After many phone calls I was told the only way to sort it was to go to branch and they would help. They said they couldn’t as they didn’t have anyone that dealt with
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willieeckerslike
(@willieckerslike) reported
@HSBC_UK this is disability pride month, what are you doing to support that?
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Alan Howell
(@Alan_Howell) reported
@HSBC_UK Alan Howell T/A Man About The House. 07909 842325. LS82LP. It is now 7 weeks since I’ve been able to access my business account. I have been a business customer for 20 years and happily used the App on my iPhone until upgrading to a new iPhone 7 weeks ago. The app understandably
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