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HSBC

HSBC Outage Map

The map below depicts the most recent cities worldwide where HSBC users have reported problems and outages. If you are having an issue with HSBC, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HSBC users affected:

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guildford, England 1
Coventry, England 1
Telford, England 1
Sutton, England 1
Southall, England 1
Glasgow, Scotland 1
Bristol, England 1
Wigan, England 1
Southampton, England 1
City of London, England 1
Cambridge, England 1
Blackburn, England 1
Great Malvern, England 1
Hatfield, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Sidaway_
    Ad (@Sidaway_) reported

    @HSBC_UK think your service is second to none, the app is brilliant, and being able to update my phone number within minutes is a game changer. 👌🏼

  • cardiijolliest
    Anthony Jones (@cardiijolliest) reported

    @HSBC_UK I have tried to log on to my business account but receive the message that the server is not available. Your website says that online banking is working normally. Is there a problem?

  • Godir2016871
    Godir (@Godir2016871) reported

    @DudejaRuchee @HSBC_UK Please leave this people Or you will be scammed by this people that scammed me yesterday 🥹😢 with your right information @Reactivation_Service on telegram Can help you regain access back to your account as he did for me

  • si78475
    Simon Stockley (@si78475) reported

    @HSBC_UK I'm unable to call internationally and would incur high cost for a delivery issue not my fault.Please provide a secure online way to resolve this.

  • Tedtalks13
    Teds (@Tedtalks13) reported

    @HSBC_UK @WalsallCouncil Whenever your board is ready and want to actually get answer with out gaps you have my number and if I hadn’t of wiped bottoms on the energy legals via foi you would of been in **** of tax payers money

  • si78475
    Simon Stockley (@si78475) reported

    @HSBC_UK Hi, I havent received my debit card sent to Thailand and your chat/messaging isnt working error 1007. Please help arrange a replacement without calling.

  • rordowg
    DG (@rordowg) reported

    @HSBC_UK Having issues sending international payment. Error is GBB-INP-1266 - please can you advise?

  • stephenpratley
    Steve Pratley (@stephenpratley) reported

    Every payment I get goes “kerching” except for @HSBC_UK This is a much bigger problem than it sounds

  • langlineer
    Joe Langley (@langlineer) reported

    @HSBC_UK I’m a long term customer and I’ll be switching to another bank soon. Your customer service has gone off a cliff. Your phone messages state things can be done online that can’t. Some things only in branch, but can’t get a branch appt for months.

  • AlexRoebuck
    Alex Roebuck (@AlexRoebuck) reported

    @HSBC_UK Woken up to an email from you confirming registration of my card on Apple Pay. I’m lead to believe this was a glitch - will you be issuing a follow up to confirm?

  • Brogan_P
    Brogan (@Brogan_P) reported

    @HSBC_UK You have to be the worst bank I've ever used. Despite the amount of money I have invested, the service you provide is dreadful. Now you've suspended mobile banking for no reason. I am done with your substandard insulting service.

  • superficialmum
    Superficialsupermum (@superficialmum) reported

    @HSBC_UK Still cannot access my business funds and cannot operate as a business. Back end issue for everyone who switched over from Kinetic (which was all sorted over a week ago) but now cannot access the account.

  • TonyMcFarlane2
    Tony McFarlane (@TonyMcFarlane2) reported

    @HSBC_UK why is it so difficult to set up a standing order? Can’t do it on app, can’t get into online banking, virtual assistant no help, found round in circles

  • langlineer
    Joe Langley (@langlineer) reported

    @HSBC_UK I am a long term customer that will be switching. Your customer service has gone off a cliff. Website, phone service and branch service are all inconsistent in multiple areas. Simply can't get some things done. Number of branches is awful. Can't get appt in branch.

  • AllanS63097043
    Allan S (@AllanS63097043) reported

    @HSBC_UK Shockingly slow service. The buyer of my property has been waiting 3 weeks for their mortgage offer 😳

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