HSBC Outage Map
The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HSBC users affected:
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Transactions
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Manjeet Aujla
(@manjeetaujla01) reported
@HSBC_UK Mobile app not working
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lorraine solecki
(@SoleckiLorraine) reported
@HSBC_UK has to be the worst bank ever. Not a single day goes by where I do not have issues. Now my online banking/mobile banking has been blocked. I have a whole list of problems I have been experiencing over the last couple of weeks. Now looking at monetary compensation again
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XM Life
(@xm_life) reported
@HSBC_UK Just tried to make a payment online. Started panicking because I can't log into my account. But hey looks like I have literally ZERO access all of my money and bills. Surely we deserve some compensation right?
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Traveler3468
(@kattasandeep19) reported
@HSBC_UK @HSBC_UK it is not some, you are such a vague saying try again in a bit? Really? Your app is down for 3hrs, giving everyone nightmares.
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Savitha
(@Savitha07765772) reported
@HSBC_UK Not great. How can we live without access to our money!
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Aaron
(@_aaroncater_) reported
@HSBC_UK @TheFCA @financialombuds HSBC denying access to people’s money! Look at comments and my profile! Absolutely disgusting! And they have the audacity to charge me fees and interest when I don’t pay my credit card on time! Maybe I should charge them interest for no access to my money
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John Jones
(@jajamj007) reported
@HSBC_UK How many is some? Be honest please? It’s been down for hours now and you don’t even mention it on your website - shouldn’t have to come to Twitter to find out.
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طه
(@Surah_20) reported
@HSBC_UK No access for 3hrs now. What's going on?
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Darren Everitt
(@ehupDarren) reported
@HSBC_UK Card stolen 3hrs ago no services available with HSBC to report to or check account and I have no access to my account. This is a serious problem. HSBC are liable for any losses but still very inconvenient. Should have a contingency to cover this.
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Abi National
(@amala_n_ewedu) reported
from
Wandsworth, England
@HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews
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Zayd Esa
(@ZaydEsa) reported
@HSBC_UK If you don’t offer any compensation for this then that is shocking. You’ve made are Friday nights a misery. How can I not be able to access my own money. You have to offer compensation for a shambles of a mess up. Shocking!!!
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Victoria Cummings
(@vcummingswriter) reported
@Martiniyoo5 @HSBC_UK ******! I almost got rejected at the hotel on arrival unable to pay. Fix it hsbc!
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Deborah Neal
(@DeborahNeal16) reported
@HSBC_UK Still not working!
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Colin Nicholls
(@colinkhalid) reported
@HSBC_UK I am currently unable to use the android mobile banking app including generating login codes. "Service unavailable error"
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Ikky
(@Ikkyaa) reported
@HSBC_UK Still down.
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