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HSBC

HSBC Outage Map

The map below depicts the most recent cities worldwide where HSBC users have reported problems and outages. If you are having an issue with HSBC, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HSBC users affected:

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Blackburn, England 1
Great Malvern, England 1
Hatfield, England 1
Woking, England 1
Cleveleys, England 1
Rugby, England 1
Liverpool, England 1
Glasgow, Scotland 1
Washington, England 1
Coulsdon, England 1
London, England 3
Wallington, England 1
Northampton, England 1
Batley, England 1
Blackpool, England 2
Deal, England 1
York, England 1
St Helens, England 1
Hertford, England 1
Ilkeston, England 1
Welwyn Garden City, England 1
March, England 1
Harrow, England 1
Lytham St Annes, England 1
Borehamwood, England 1
Sheffield, England 1
North Somerset, England 1
Woodford Green, England 1
Rotherham, England 1
Milton Keynes, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • xxxmoneypennyxx
    xxxmoneypennyxxx (@xxxmoneypennyxx) reported

    @BillinghamScott @HSBC_UK Same for us! Thought I’d been hacked - can’t do my weekly food shop but must be folks in a worse position - a worry when it’s not just about access but impacts Payments

  • AtlasIion
    Captain Morocco🇲🇦 (@AtlasIion) reported

    Fix your app @HSBC_UK

  • pilchardfish
    Richard 🐟 (@pilchardfish) reported

    @firstdirect @firstdirecthelp Hey. Could you please nudge your useless parent bank @HSBC_UK to issue some sort of update to its customers? They seem to have gone home for the day in whichever international country their customer service actually originates from 🙄

  • xxxmoneypennyxx
    xxxmoneypennyxxx (@xxxmoneypennyxx) reported

    @NazRahimi @HSBC_UK Same for us! Thought I’d been hacked - can’t do my weekly food shop but must be folks in a worse position - a worry when it’s not just about access but impacts Payments

  • MHam1
    Matthew Hamilton (@MHam1) reported

    @HSBC_UK Hi, there is an error code every time I log onto the app, API_103, no functionality works. Also can't log on to the First Direct app @firstdirecthelp ...please update when it will be fixed.

  • GutjahrJulia
    Julia Christine Gutjahr (@GutjahrJulia) reported

    @HSBC_UK I can not access my accounts

  • sosmarshmello
    kerri (@sosmarshmello) reported

    @BillinghamScott @HSBC_UK Assume this is a wider issue as I have the same error code.

  • xxxmoneypennyxx
    xxxmoneypennyxxx (@xxxmoneypennyxx) reported

    @AnnekaWall @HSBC_UK We are in the same position - will lose my Saturday slot 😭 I guess it’s 1st world problems but a concern for those that need to pay for something very urgent but can’t

  • gezzroberts
    Geraint Roberts (@gezzroberts) reported

    @HSBC_UK cards being declined, app is down and can't access anything via website! How on earth am I supposed to pay for something tonight!?

  • AshmitaKKaur
    Kim Namjoon Fan (@AshmitaKKaur) reported

    @HSBC_UK Same issue

  • CharloMckay
    Charlotte Mckay (@CharloMckay) reported

    @amalhotra5513 @HSBC_UK Yes I think just a little message with "hey we know, we're working on it!" Would suffice. Just left in the dark....

  • EddyBayton
    Eddy Bayton (@EddyBayton) reported from Lancaster, England

    Problems @hsbc logging in on two separate accounts in the UK "Service is unavailable" . Any reason @HSBC_UK @HSBC ??

  • sianmahoney
    sian mahoney (@sianmahoney) reported

    Is there an issue with hsbc uk accounts system? Error API_103 @hsbc_uk #noaccess

  • AshmitaKKaur
    Kim Namjoon Fan (@AshmitaKKaur) reported

    @HSBC_UK I keep getting an error API_103 on the app and the online banking page says that my details don't match the record

  • Honeybbz
    Shehed M.J (@Honeybbz) reported

    @HSBC_UK why is online banking not working?

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