HSBC Outage Map
The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HSBC users affected:
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Transactions
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Powell
(@djpffc) reported
@HSBC_UK Hi, having issues adding my card to Apple Pay - keep getting the same error message yet all info is correct? Please advise, thanks!
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William D Lowndes
(@silver6william) reported
@HSBC_UK I am getting the same problem as previously reported with the HSBC iPhone app crashing before it starts. I am on iOS 14.7.1. Any news on a fix as I rely heavily on this app and cannot generate a code for the web based platform.
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Rakesh Chopra
(@rakesh251080) reported
@HSBC_UK @HSBCUKBusiness Really disappointed with hsbc, been a customer for over 18 years and been offered a very patchy service. Made an official complaint 1516297 but not very hopeful, will be changing the bank soon.
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Rakesh Chopra
(@rakesh251080) reported
@HSBC_UK @TakeFive Really disappointed with hsbc, been a customer for over 18 years and been offered a very patchy service. Made an official complaint 1516297 but not very hopeful, will be changing the bank soon.
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Roger Cullingham 🇬🇧
(@thamesweb) reported
@HSBC_UK Silly me! I thought #HSBC would regularly update their customers with news about their broken banking app but I can find nothing. No news is good news? Certainly not!
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Cassio Road
(@CassioRoad) reported
@HSBC_UK Close down all of your offshore Customer service teams - they are all absolutely useless
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Jiten Nayak
(@JitenaNayak) reported
@HSBC_UK Hello team. I am facing a problem to open my app. Can you plz guide on the problem ? Thanks
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Cassio Road
(@CassioRoad) reported
@HSBC_UK once again you suspend my account with no warning and when I phone in you transfer me twice to different departments before cutting me off - the worst customer service team ever.
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Rob Potts
(@RJP_LEARNS) reported
@HSBC_UK is there a problem with the iOS app? Mine keeps crashing. I’ve deleted and reinstalled but still experiencing the same problem. #help
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Anna Fowler
(@analoufowlr) reported
If you have a HSBC credit card, get rid of it! I’m on my 4th complaint for something that is an internal error and have been mislead about what is happening by advisors! Any advise how I can escalate this further? #noelquinn #martinlewis @HSBC_UK @CitizensAdvice
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Marcus Allenbrisk 🇵🇱 🇬🇧 Szur foliarz onuca
(@Allenbrsk) reported
@HSBC_UK @Channel4 Do you still offer money laundry service to the criminals?
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Sam Plane
(@sam_plane) reported
@HSBC_UK I’d rather keep it public: 1. I was locked out of my account for nearly a week because you updated your app and broke iOS 15 compatibility. 2. I’m applying for a mortgage with a broker. You provided one valuation below the offer. We renegotiated the offer down. (1/2)
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Vee_Bookish🍃 // rage filled cotton ball
(@vee_bookish) reported
@chads2478 @HSBC_UK @Channel4 You that threatened by a woman dancing? Or is there some other issue?
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Ezgi
(@balikdegilsinki) reported
@HSBC_UK Thanks for your help, Chris. as far as I understand, having an HSBC UK bank account does not mean that this account gonna also be usable in Belgium without having any extra charges even in the situations of having a euro type of bank account in it +
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Peter Hughes
(@PeterLingua) reported
@HSBC_UK Eventually yes but the service was not good enough today.
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