HSBC Outage Map
The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HSBC users affected:
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Transactions
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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El Barrio!
(@BarryPaton) reported
@HSBC_UK Hi. Still not working. 8 days & counting
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ricardo
(@Rickafcw) reported
@HSBC_UK tried to close CC account today, total shambles! Impossible login process
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Lisa Kearney
(@LisaKea84738702) reported
@HSBC_UK @Stonewallhousin after saying “we cannot help you today”. Trying to read and enlarge your print on her mobile is tricky - it just refers you back to set questions on the website. A lot of elderly folk do not have a smart phone or a computer so how are they expected to manage. 2/2
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Niz1111
(@Niz11111) reported
@HSBC_UK the transfer facility on the personal mobile app isn’t loading, is it down ??
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Rosemary Buckingham
(@BuckinghamRA) reported
@HSBC_UK Thanks Joseph, yes, my credit card is being declined when I try and book a hotel room online. It declined at the stage when the text verification number is sent to my mobile and when I type in the number in the website it declines the transaction. It is my work purchasing card
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Halksmush Number Two.
(@JurgenKloppDog) reported
On Sky News they just showed a @HSBC_UK branch to illustrate a banking story and I thought to myself, "Holy **** that must have taken days for the research & camera crew to find a actual HSBC bank open branch that exsits in the UK!"
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Wandeep Basra
(@wandeep) reported
@HSBC_UK is your online banking service down? Can’t login via mobile app
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chriswoodman_photography
(@Chris_woodman_) reported
@HSBC_UK tried logging in with the app this morning, asked me to setup a security pin instead of using my security password, the app then just says service unavailable and I can't do anything.
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Karl Storr
(@karlstorr83) reported
@HSBC_UK log into the app for it to ask me to create a new pin code to then get service unavailable. If you're going to make changes at least make sure it works.
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Mr D
(@MrDillz) reported
@HSBC_UK Your app hasn't been working for 2 days, uninstalling and reinstalling isn't working. What should I do ?
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Melanie Scott
(@Melanie32869356) reported
@HSBC_UK - 3 hours and 15 minutes on hold - time to find a new business banking partner ! Really can’t use Covid as an excuse anymore for poor customer service
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Lucy 🌞
(@HeresThatLucy) reported
@HSBC_UK hello!! The transfer option on my HSBC app is not working? Has this been reported please, thank you
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The Wingman Project
(@wingmanprojects) reported
@HSBC_UK Hello. I can't access my online banking on app or browser due to a GSA error. I have cleared my chrome history and caches and still can't access it. Can you please advise?
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Sarah taylor
(@SarahTrafford77) reported
@lucygallop @HSBC_UK Awful ain’t it? Asked me to set up some digital password then refuses to let me in app
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Tommo 🍻🎸⚽
(@Tom_Read92) reported
@HSBC_UK I'm having issues making an application on the app. Am I able to message someone for assistance
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