HSBC Outage Map
The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HSBC users affected:
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Gemma
(@Gemma94405776) reported
@HSBC_UK I can’t seem to log on via HSBC mobile app or desktop site. Is there still a problem (I’ve not seen any updates since yesterday’s media coverage)?
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alison lones
(@alisonlones) reported
@HSBC_UK mobile banking down ??
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Harvey
(@Harveysmith1111) reported
@HSBC_UK @itsmejereemy Still down guys 😞😤
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Tom Appleby
(@TomAppleby17) reported
@HSBC_UK my HSBC mobile banking isn't working
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MissEmmaTudor ❤️
(@xemzx87) reported
@nurse_graeme @HSBC_UK I've just came to twitter to see about it and I think there is an issue on hsbc side. The website isn't working either
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Mike Rabbitte 💙🇪🇺🇬🇧🇮🇪🏴☠️
(@mike_rabbitte) reported
@HSBC_UK @satnag123 It’s NOT been resolved. I still can’t gain access.
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Harvey
(@Harveysmith1111) reported
@HSBC_UK why is the app down please advise what is going on with it
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Not Arpros
(@ArprosNot) reported
@HSBC_UK I keep getting an error message when trying to log onto the mobile banking app
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Kate J Jordan
(@Jordsbabe) reported
@itsmejereemy @HSBC_UK Same issue on Android and Desktop
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Dominic J Thoreau
(@dthoreau) reported
So, good IT professional that I am, I restarted my phone, because turning it on and off again works surprisingly often. This didn't change anything at all, @hsbc_uk still don't have a working phone banking app.
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alison lones
(@alisonlones) reported
@itsmejereemy @HSBC_UK Not working here either
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Barry Hetherington
(@headbar1) reported
@HSBC_UK HSBC app not working. Closed and opened several times - will not load login screen just says something went wrong.
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Chris Weedon
(@Chris_weedon78) reported
@HSBC_UK is the online banking system down today..get a GSA error and Mobile app states error
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Drew Martin
(@DrewMartinVM) reported
@nippa77 @HSBC_UK I'm getting a GSA Error message online and the app just keeps saying error "return to login" but won't let me get back to login screen!! I'm not with Sky broadband. As a new customer of a week, this is all very frustrating @HSBC_UK
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Neil Littlewood
(@Neil_Littlewood) reported
@HSBC_UK @itsmejereemy How is it acceptable that there had been no statement made about people not being able to access their accounts? Terrible service, I need to download my bank statements for today. Awful