HSBC Outage Map
The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HSBC users affected:
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Transactions
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Tyas
(@MattTyas) reported
@HSBC_UK Terrible service applying for a mortgage with you. Your online document uploaded does not work (PC / Mac, any browser) but we’re told on the phone ‘that’s never happened’. We’ve taken documents to branch but they have been lost and never uploaded on our behalf.
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Dave Rees
(@johndavidrees) reported
from
Shincliffe, England
@HSBC_UK Thanks for that, turns out it was my mobile and I got through no problem
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Paula London
(@misspaulalondon) reported
@bowyer_pw @HSBC_UK @HSBC Agreed . He was the employee. He could wear black comfortable shoes perhaps but white ***** trainers are wholly inappropriate when working in a bank and dealing with the public.
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Paula London
(@misspaulalondon) reported
@punt_sharon @HSBC_UK @HSBC Not true . He was dealing with a customer, I heard the dialogue
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Alison Hirst
(@hirst_alison) reported
Anyone got any advice on how we can get @HSBC_UK to reactivate our business account after they suspended it. We have no access to any funds to pay our suppliers or other liabilities. Numerous calls and emails with @HSBC_UK have given us no answers or timescale.
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Ryan King
(@RyanKing2612) reported
@HSBC_UK Sorry im at work , be nice if you could just sort the website out, been down for over 24 hours now
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Matt Tyas
(@MattTyas) reported
@HSBC_UK Terrible service applying for a mortgage with you. Your online document uploader does not work (PC / Mac, any browser) but we’re told on the phone ‘that’s never happened’. We’ve taken documents to branch but they have been lost and never uploaded on our behalf.
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Meise
(@1010surgery) reported
@daniadmiss @HSBC_UK They're busy being woke. Shut down all local branches and can only manage AI and bots. No actual humans work there anymore
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Adam
(@AdamEvansMK) reported
@christesla @HSBC_UK When @HSBC_UK fix the app, I’ll try the beta. Might not be a beta by then though.
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Stuart Wilson
(@CatsPoliticsETC) reported
@anupshetty10 @HSBC_UK I think they wear their reluctance to be helpful on this issue as a perverse badge of honour.
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Phil Mason
(@PhilMason) reported
@HSBC_UK seriously FIX YOUR BUSINESS BANKING APP ITS BEEN MONTHS 🤬🤬🤬
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Simon Mitchell
(@mitchellsx) reported
@christesla @HSBC_UK Yeah thought it would be something as simple as that. Hence why other banks support it so quickly
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Nelson Da Silva
(@Nelson03111963) reported
@HSBC_UK @82RW Any phone number I can call to speak with someone about a claim already decided, but with a problem. No 870 number. Please.
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Stuart Fawcus
(@StuartFawcus) reported
@HSBC_UK is there currently an issue with the mobile banking app?
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🌸 Natalie 💜
(@AgreeT0D1sagree) reported
@misspaulalondon @HSBC_UK @HSBC I agree, I expect people in certain professions to be smartly dressed! MPs more so than bank employees and I’ve seen some terrible sights in parliament
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