HSBC Outage Map
The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HSBC users affected:
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Transactions
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Birch
(@IanBirch1978) reported
@HSBC_UK You wouldn’t even help me with a new mortgage when i moved despite being a mortgage customer for 18 years so i doubt you’d help if ever i was struggling !!
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Anne
(@Anne59868514) reported
@HSBC_UK Thanks. I got through in the end but there was an awful echo on the line and we couldn’t hear each other. I’ll try the form thanks
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#55 MMMs humanAtm (1st full year service 9th Oct)
(@humanatm55) reported
@HSBC_UK I could do with some help
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Seanpenn32
(@seanpenn32) reported
@HSBC_UK Ah my local branch closed down last month, bit awkward as I run a business that needs to deposit cash and request change, so no.
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Karin #StandUpForFreedom
(@IVOTEDLEAVE3) reported
@HSBC_UK 2008 the banks asked for our help. 2019 another crisis still ongoing. I know who I feel is responsible.
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Laurie White
(@Lozzerdude) reported
@HSBC_UK If banks wanted to help customers they'd do more to reverse payments made to the accounts of fraudsters.
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Mung #FTEU
(@theonemung678) reported
@HSBC_UK Im currently recovering from a stroke and my voice hasnt returned yet (no im not joking) so phoning for help from anyone is a bit difficult right now
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Jack Long
(@JackLong_) reported
@HSBC_UK after 55mins on hold, sorted the issue within 10mins. Good one you get on the phone but really long wait time to speak with someone
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Absolute Goblin
(@RedDragonSanda) reported
@HSBC_UK Banks.....help?
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Jay Hampton
(@Hampton01Jay) reported
@HSBC_UK Unless you have plenty of money, no bank will ever truly help. Stick empty words and generic financial advice up your . . . . . . . . . .
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Adam Longfellow
(@ALongfellow91) reported
@HSBC_UK I asked for a repayment holiday during Covid as my wife wasn’t able to open her salon. And all I got from your advisor was “ don’t you have any family members that could help you out” and “ don’t you have any savings” so no I’ve not considered it.
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Laura Penkert
(@LauraPenkert) reported
Currently on hold with @HSBC_UK for 45 minutes and counting. I did get through to someone only to be told they can't help and then was transfered somewhere else. Now on hold again with no end in sight. Not good enough when money has been transfered out of my account with notice
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Shona Rattray 🇺🇦 #StandWithUkraine
(@ShonaRattray) reported
@HSBC_UK If you want to help customers you need to make it easier for them to speak to you. I spent 1 hour and 15 mins waiting on hold to speak to an adviser yesterday. Many wouldn’t have had the time or would have given up.
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Northern Thug
(@NorthernThug) reported
@HSBC_UK I am with HSBCs internet arm, First Direct, due to my wife's insistence. When we have asked for help from them it's been rejected every time. Now I'm in a stable secure job, they continually send spam emails advertising loans.
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londonto
(@londonto) reported
@HSBC_UK yes and it didn't help should be an option
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