HSBC Outage Map
The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HSBC users affected:
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Transactions
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Katherine Hennell
(@casby21) reported
@HSBC_UK is anyone else still having problems accessing the mobile phone app? They sad it was fixed but I’ve rebooted ant tried disconnecting from sky network and still can’t acces my app
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Chris
(@ChristineAston) reported
@HSBC_UK please fix your app this is frustrating and concerning
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Majestic Art
(@MrMajesticArt) reported
@HSBC_UK your website and mobile app on our personal accounts won't allow us to get online - cleared Cache and cookies, tried different browsers, different machine and alternate internet providers - states system error
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carl
(@carl17327648) reported
@StephenD1402 @HSBC_UK Yep getting same message. Is this a problem across the board do you know?
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Martyn Amos
(@martyn_amos) reported
@PinyahSamantha @HSBC_UK It's not a problem at your end...
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Chris Weedon
(@Chris_weedon78) reported
@HSBC_UK @MackenzieWithA This is not a sky issue this I am not on sky... all worked yesterday not today...... sort it out HSBC
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Lydia Partington
(@lydiawilson) reported
@HSBC_UK I can’t access either online or telephone banking.. keeps saying system error?? Can you confirm if there is a wider issue?
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Manjit Sandhu
(@manj964) reported
@HSBC_UK Mobile app still down? Not an internet connection problem, everything else works including other banking apps. Any idea when services will be restored? Thanks
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🌞(((CazzPink)))h🌞
(@CazzPink) reported
@HSBC_UK Unable to access acc via mob app - Constant GSA message and 'try later'. I need access now please. HSBC sold me the idea of downloading/using app as 'convenient access 24 hours a day' Just for clarity - there are no probs at my end - it's all at yours
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iNFODUDE.NET
(@infodudeDOTnet) reported
@Harveysmith1111 @HSBC_UK Yes, its down again.
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Klien
(@Sportyklien) reported
@HSBC_UK mobile banking app not working FYI
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Eva (Bizzimummy)
(@bizzimummyUK) reported
@nic_jagger @HSBC_UK The problem isn’t with sky today, I’ve tried on mobile data and still won’t work
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Beau Paper Cuts
(@BeauPaperCuts) reported
@KamaljitUbhi @HSBC_UK Same here. And the website says there aren't any issues. I deleted the app and redownloaded thinking it was a glitch and now I can't remember my username! @HSBC_UK you need to make it known on your website there are issues for some customers
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Samantha Straker
(@PinyahSamantha) reported
@rachyells @nippa77 @HSBC_UK Same here trying to access today
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Hashtag
(@Hash_that_tag) reported
@HSBC_UK your app is down!
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