HSBC Outage Map
The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HSBC users affected:

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Parker (@tabamatu) reported
@HSBC_UK Is business internet banking down? In chrome I get a too many redirects error and in edge I can't get past "Loading" after authenticating.
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Dahistrimus (@Dahistrimus) reported
@HSBC_UK hey whats going on with the banking app and website login?
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Simon ⭐️⭐️ (@legendsi) reported from Basildon, England
@HSBC_UK having trouble logging onto to my internet banking. Is the system down?
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Spike (@EternalFootman) reported
@HSBC_UK Hi, is mobile banking down? My app won't load and 'service status' websites show lots of people are reporting issues, but your website says everything is running fine?
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David Went (@Wentd) reported
@HSBC_UK are the service issues with online banking? Both mobile and online banking returning errors when I try and access this Morning.
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Jack Verlander (@JackVerlander) reported
@HSBC_UK Online banking and mobile app banking seems to be down. Not allowing me to log on
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Ben Tomczyk-Bowen; Storyboard Tardigrade (@bowendesign) reported
@HSBC_UK can't seem to access any online services, is this a known issue right now? Neither via web portal or phone app.
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Charlotte (@hicky97_) reported
@HSBC_UK app is not working when I try to log on getting error message. Is this a bank wide issue?
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Andrew Grocott (@andrewgrocott) reported
@HSBC_UK is there a problem with online banking this morning? I cannot access it online or through the App
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Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland
@HSBC_UK is your online banking down? I can’t access
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Helen (@creeppette) reported
@HSBC_UK is there an issue with logging on to online banking?
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poo 🇪🇸🇪🇺🇬🇧 (@pongapappy) reported
@HSBC_UK Can’t login via app or browser this morning
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Les Newell (@Lestwits) reported
@HSBC_UK #hsbc #hsbcdown I can't access HSBC online or via your banking app when will it be up and running again? I have a business and personal accounts none of which I can use at the moment 😡
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Francesca Brown (@FrancescaBrown1) reported
@HSBC_UK there is a fault with your system! I cannot log in through the app it just states “something went wrong try again” and I can’t log in on the internet as it states a “gsa error” please advise!!
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Rosie (@LoveRosiee1) reported
is the @HSBC_UK banking app down?