HSBC Outage Map
The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HSBC users affected:
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Transactions
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Pippa Martin
(@PippaCarter78) reported
@HSBC_UK hi - you mobile app appears to be down, states ‘error, something went wrong. Please try again later’
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John Boxall
(@jdboxall) reported
from
Merton, England
But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
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Steve
(@Steveo63Steve) reported
@HSBC_UK online banking and app not working coming with system errors! Any idea when back online?
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Bagels4
(@Bagels41) reported
@HSBC_UK app is down " Something when wrong. Please try later" and browser access is down "your session has been invalidated" and "GSA ERROR"
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Graham Hansford
(@TheHonestOne65) reported
@HSBC_UK The HSBC banking app is not working again today and I’m a Sky Broadband subscriber. The fault is still there 🙄
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Nicola Richardson
(@nikinak84) reported
@rachyells @nippa77 @HSBC_UK I'm having same issues,I'm on mobile connection and can't access at all, I need to move money around and can't access accounts 😬😬😬😬
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Leesha 🖤
(@leesha_x_) reported
@HSBC_UK do we know when the app will be working again? I'm on Android. I need to log on but can't get on either app or website as I can't get the secure key up!
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Elly
(@ellybellybaloo) reported
@HSBC_UK is your app down? Keeps saying there’s an error. I’ve restarted my phone and it’s up to date.
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Nell Blane
(@firegoat67) reported
@HSBC_UK I can't get into the app today, is there a problem?
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ؘ
(@angelinIothian) reported
@HSBC_UK besties why isn’t your app working
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Ros Cole
(@RoCo_OhNo) reported
@HSBC_UK hi, is there a problem with your site? I keep getting GSA system error - I've cleared cache, used my kindle and laptop but keep getting this error
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Marcia Malory
(@ScienceFindOut) reported
@nippa77 @HSBC_UK Can't access the app and online banking won't accept my user ID even before I get to the point of needing the app to type in security codes. Not using Sky.
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nigel
(@bodgeit1) reported
@HSBC_UK I can’t access my accounts on smart phone or on the web and I am not on sky broadband either
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pickletweets
(@pickletweets2) reported
@HSBC_UK @MrASingh @gratitudeinart Can you please team up with an internet company also to fix your mobile banking app?
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grace 🦋
(@grace_co__) reported
@HSBC_UK every payment I’ve made in the last 24 hours has come out of my account multiple times but I can’t access any online banking and the app still isn’t working, what can I do?
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