HSBC Outage Map
The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HSBC users affected:
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Transactions
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Barbiano 🦄
(@Barbiano1) reported
@hannah_pinnock @HSBC_UK Same problem. Thought my account was hacked. Fingers still crossed that my money still there !
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PriteshJani
(@PriteshPJani) reported
@HSBC @HSBC_UK mobile app doesn't work and can't login to web as well. Can you please fix ASAP?
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Benny Boy 🇬🇭
(@94BigBen) reported
@HSBC_UK Online Banking App & payments not working. How long till a fix please? #hsbc
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Dave Morgan
(@TractorBoyCCFC) reported
@HSBC_UK Another one here with the same error. At least First Direct have acknowledged that there is a problem and pushed something out on twitter
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Paul Prosser
(@thepaulp) reported
Hi @HSBC @HSBC_UK App and cards haven't been working for last two hours. What is going on? No access to any money...????
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Leigh
(@cutthepretence) reported
@HSBC_UK has gone down causing chaos. Another reason to switch to bitcoin. 99.99% uptime since inception 14 years ago. #hsbc #Bitcoin #hsbcdown
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Darryl 🚛🚜🏴🇨🇦🇳🇱 #KBF
(@ManofKent72) reported
Any danger @HSBC_UK of updating us, why your app and online service has been down for at least an hour
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Matthew Beheshti-Shirazi
(@MattShirazi) reported
@hannah_pinnock @HSBC_UK First Direct also down, but they're online responding to customers and have acknowledged the issue on here vja their account. Hsbc still silent
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Ollie Runs
(@ollieruns) reported
@HSBC_UK Please consider PROACTIVELY notifying your customers that the app is down! 🙄
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Life At The Low End
(@LifeAtTheLowEnd) reported
@HSBC_UK Internet banking down? Getting error code API_103
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Simona Cretu
(@SimonaRuxanda) reported
Hey @HSBC_UK, how about that mobile banking app? Trying to log in to see how poor I am this beautiful Friday night, any chances you'll fix it any time soon? #hsbc
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helen anderson
(@mbalways) reported
@HSBC_UK is your mobile banking down as when I log in it isn't displaying my balance and has an error code
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Ben Jones
(@Bensiboy) reported
What is happening @HSBC_UK people are not being able to make payments or access accounts??? #HSBC Once again a disgrace, bad customer service after bad customer service.
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AnnieGE2
(@AnnieGE2) reported
@HSBC_UK Hey what's going on with HSBC app tonight, I can login but am being denied access to my account?! "Sorry problem loading your UK accounts. Error API_103" For hours now. Still not fixed?! I need to make an urgent transfer to avoid being overdrawn, app failure will cost me
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Swefvhyu ghbgjnh
(@nf6ssqwxgm) reported
@GoumisJosh @HSBC_UK I haven’t tried my cards but both mobile and online banking are down, which is typical of @HSBC_UK
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