HSBC Outage Map
The map below depicts the most recent cities in the United Kingdom where HSBC users have reported problems and outages. If you are experiencing problems with HSBC, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HSBC users affected:
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Transactions
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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julie millar
(@JuliejMillar) reported
@ajayf86 @HSBC_UK Hi AJ, I'm having the same problem
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Max-c-Muir
(@sayingitasiCit) reported
@HSBC_UK I'm trying to generate a login security code using the app. After confirming my details all I see is a grey box where the code should be displayed. Please can you advise how to resolve this. Tvm
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Amit Agarwal
(@amitagarwaluk) reported
@HSBC_UK Explaining my frustration for HSBC not giving my money . HSBC closed my account I am chasing from last three months and I don’t know where my money is and now customer service not even responding any more . Is this how you treat your customer
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Amit Agarwal
(@amitagarwaluk) reported
@HSBC_UK @BBCCiN Explaining my frustration for HSBC not giving my money . HSBC closed my account I am chasing from last three months and I don’t know where my money is and now customer service not even responding any more . Is this how you treat your customer
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Ian
(@cartwrightian) reported
@HSBC_UK any ETA on having a version of HSBC UK mobile app that working on pixel 6? Right now it is marked as incompatible in the app store.
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Connor
(@MrConnor22) reported
@HSBC_UK does the app support 2 devices now or are still in 1995?
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Roy Peters
(@Pete71871815Roy) reported
@amitagarwaluk @HSBC_UK @EthnicityInvest Why are you complaining about your account in public? This personal issue should be behind closed doors.
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SOMOSIERRA 🇪🇦
(@SOMOSIERRA1) reported
@HSBC_UK Being black should not be grounds for discrimination. Nor negative nor positive. Block.
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Amy 🏳️🌈 🇮🇪
(@humourscript) reported
So they've really screwed me over. Why would you cancel the card I said I have that's active and is working? Anyway...looking for a new bank. @HSBC_UK @Barclays - can you do better?
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Connor
(@MrConnor22) reported
@HSBC_UK does the app now support 2 devices linked or are we still in 1993?
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Matt Perry
(@perryx4) reported
In the queue for @HSBC_UK Business Banking. My call is "important" to them but so far been waiting 39 minutes. And we're going to be paying charges for this too! You'd think some of the $4.2 billion from Q3 could pay for a few more customer service agents!
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Jonny #FBPE #FBPA #rejoin 🔶 💙
(@jonnyLib_Dem) reported
@HSBC_UK bank branches that close at 2pm on a Friday and stay closed over the weekends - what do you expect working people who need to bank in branch to do exactly? 🧐
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Matt Perry
(@perryx4) reported
But this means that since I started holding (now exactly one hour) @HSBC_UK have made £190,440 in profit. Seriously, they really could afford a couple more customer service agents right?
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Sarah Fisher
(@fisher_simons) reported
@HSBC_UK I have been trying to speak on the phone with your business banking team since approx 3pm today with no luck. Your online support is non existent and I’ve been into my local branch with no luck. Anyone know if there is actually anybody employed on this line?
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Matthew J
(@EmJen81) reported
@HSBC_UK are the shittest ******* bank in the world. So glad I left them years ago. However, now I am having no end of problems trying to activate my Nans accounts on my phone. All this code sending and letters. Absolute joke all because I have a new phone. **** you!
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