HSBC

Is HSBC down in Ealing, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ealing, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ealing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Ealing, Greater London, England 03/04/2025 20:50

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (48%)

    Mobile App (48%)

  2. Login (16%)

    Login (16%)

  3. Transactions (15%)

    Transactions (15%)

  4. Website (15%)

    Website (15%)

  5. Transfer (6%)

    Transfer (6%)

Live Outage Map Near Ealing, Greater London, England

The most recent HSBC outage reports came from the following cities: Colnbrook, London, Fulham, Harrow, Finchley, Surbiton, Enfield Town, Southwark, Camden Town, Tottenham, Hounslow, Wembley, Golders Green and Islington.

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City Problem Type Report Time
United KingdomColnbrook Mobile App
United KingdomLondon Transactions
United KingdomLondon Login
United KingdomLondon Transfer
United KingdomLondon Mobile App
United KingdomFulham Mobile App

Community Discussion

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HSBC Issues Reports Near Ealing, England

Latest outage, problems and issue reports in Ealing and nearby locations:

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Hillingdon, England

    @HSBC_UK After providing the information are u going to resolve issue or I n ed make phone calls and keep on answering ?s which otherwise should be in system after I enter my security details and voide id etc. Or should I give you my new frustrated voice id?

  • ShethranS Sam Shethran (@ShethranS) reported from Merton, England

    HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK

  • Chris_1987 Chrissy H 🏳️‍🌈 (@Chris_1987) reported from Camden Town, England

    Honestly @HSBC_UK are terrible when you’re in need of help

  • hines_stephen Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK looks like your call back function is broken

  • firstclubworld Darren (@firstclubworld) reported from Kensington, England

    @HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help

  • SteveH_Richards STEPHEN RICHARDS (@SteveH_Richards) reported from Ealing, England

    My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.

  • TNRphoto TNR PHOTO (@TNRphoto) reported from Enfield Lock, England

    @LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄

  • adrianhansel Adrian Hansel (@adrianhansel) reported from Paddington, England

    Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK are you having a system issue - please admit

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.

  • sapna_ghai Sapna Ghai (@sapna_ghai) reported from Brentford, England

    @HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK what’s wrong with your business banking - is it down today?

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Brentford, England

    @financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Brentford, England

    @HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration

  • MattCartmell Matt Cartmell (@MattCartmell) reported from Paddington, England

    Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Kensington, England

    @dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?

  • LukeHugh3s Luke (@LukeHugh3s) reported from Croydon, England

    @HSBC_UK is there a fix for you app not working on this new iOS update?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • tearose68 Rosie 🌹 (@tearose68) reported

    @HSBC_UK I have telephoned and been told there is an issue with iOS 12 on iPhones. Apparently your engineers are working on a new version of the banks app. I have uninstalled and reinstalled the app and am now waiting a couple of days while it get sorted.

  • tearose68 Rosie 🌹 (@tearose68) reported

    @nippa77 @satnag123 @HSBC_UK I was told to uninstall and reinstall. Still didn’t work so then they told me there IS an issue with there app and the iOS 12 update on iPhone. Apparently they are trying to find a fix. Meanwhile we are in limbo.

  • boggler99 Emma 😷💙 #FBPE 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 #rejoinEU (@boggler99) reported

    @HSBC_UK I found one of your customer’s debit card on the beach, what should I do with it? Hand to police, branch or destroy? Please advise.

  • EvaaaGrace Eva Ernstzen (@EvaaaGrace) reported

    @HSBC_UK After sitting on hold for some time to resolve an issue that has been unresolved for 6 months the advisor hung up on me.

  • from_10000ft Adam CFA (@from_10000ft) reported

    @HSBC_UK you guys have the worst customer service of any bank I have ever had to deal with. All your contact details online are incorrect and you can’t seem to answer messages. I just wish to speak with a competent person from your customer services team

  • chatteris18 🌹𝓟𝓪𝓽9 🌹🌷🌸🌺🌼 (@chatteris18) reported

    @HSBC_UK App still not working it’s been a week now 😡

  • schoolofyangcy School of Yangcy (@schoolofyangcy) reported

    @HSBC_CA Thanks for a response! Just wanted to let you know @HSBC_UK has fixed the same issue recently (and you seem to have the same publisher for Canadian app in AppStore). I was able to start their app successfully. Please apply the same fix and update Canadian app. Thanks in advance!

  • TimpMills Tam (@TimpMills) reported

    can I confirm @HSBC_UK that I can use my husbands bank card and pin number while I wait for my new bank card? The fraud team told me it is acceptable for him to tell me his pin - despite his identity being stolen one week ago and being against advice on your site. #hsbc #fraud

  • sharoncole30315 Sharon Cole (@sharoncole30315) reported

    @HSBC_UK if I paid for a service with HSBC’s card and the service was not delivered is there a way I can get my money back please?

  • tpeters987 TheBigFella (@tpeters987) reported

    @HSBC_UK When will your banking app be working as it’s been out for almost a week. I’ve tried deleting and reinstalling the app and nothing works 😡