HSBC

Is HSBC down in Ealing, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ealing, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ealing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Ealing, Greater London, England 06/04/2025 19:25

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (20%)

    Website (20%)

  3. Transactions (11%)

    Transactions (11%)

  4. Login (10%)

    Login (10%)

  5. Withdrawals (1%)

    Withdrawals (1%)

Live Outage Map Near Ealing, Greater London, England

The most recent HSBC outage reports came from the following cities: London, Notting Hill Gate, Pinner, Wembley and Golders Green.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomNotting Hill Gate Mobile App
United KingdomLondon Mobile App
United KingdomLondon Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Ealing, England

Latest outage, problems and issue reports in Ealing and nearby locations:

  • Karashgould Carol Gould (@Karashgould) reported from Paddington, England

    Well, I'm going to name and shame. For 2 days trying to get through to @HSBC_UK because I cannot log on to OnlineBanking . This monolith that pays its top brass a fortune cannot cope with a customer who's stayed with them for 34 years? #disgraceful

  • Adeolu_98 AO (@Adeolu_98) reported from London, England

    @HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!

  • Brlnt_Bhrtvsi Ronak Shah (@Brlnt_Bhrtvsi) reported from Harrow Weald, England

    @HSBC_UK hi is there problem in your server can’t connect through mobile app need to make urgent payment

  • Tute Matias Cervi (@Tute) reported from Wandsworth, England

    @HSBC_UK can you please give me access to my account?

  • Adeolu_98 AO (@Adeolu_98) reported from London, England

    @HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.

  • Warri0rS0ul Claidhbh Mac Giolla Bhríde (@Warri0rS0ul) reported from Brentford, England

    @HSBC_UK Just got another one. Since I'm not a HSBC customer the link isn't of any use to me. Thanks anyway.

  • DisneyDreamer30 Baby J (@DisneyDreamer30) reported from Tottenham, England

    @HSBC_UK Really not appreciating the lack of help from your chat team.

  • ninepine Mike Fuller (@ninepine) reported from Croydon, England

    @HSBC_UK App "Money out" notifications still showing the wrong time. Needs a fix please to prevent false reports of fraudulent transactions. Charge was at 09:15 not 08:15. (or specify that you're using GMT not BST)

  • jdboxall John Boxall (@jdboxall) reported from Merton, England

    But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……

  • tercumanFLB فرانتشيسكو (@tercumanFLB) reported from Islington, England

    @HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?

  • Yadzinooo YM (@Yadzinooo) reported from Merton, England

    @dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem

  • vk225 Varun Khanna (@vk225) reported from Camden Town, England

    @HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank

  • mammahun Anna Antoniou (@mammahun) reported from Tottenham, England

    @HSBC_UK when are you going to refund me for the MASSIVE delays holding to speak to one of your advisors. Got cut off the first time, 2nd time got transferred & now waiting AGAIN to get through!!! Disgusting service!! #worstcustomerserviceever

  • stevedw40 steve (@stevedw40) reported from Wandsworth, England

    @HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue

  • jdboxall John Boxall (@jdboxall) reported from Merton, England

    @HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?

  • grudelsud 𝚃𝚑𝚘𝚖𝚊𝚜 𝙰𝚕𝚒𝚜𝚒 🇪🇺 (@grudelsud) reported from Islington, England

    @HSBC_UK any specific reason to block taking screenshots from the Android app? It makes it impossible to wire some money and send the recipient proof of payment. Any tip is welcome, thanks

  • Karashgould Carol Gould (@Karashgould) reported from Paddington, England

    Well, I'm going to name and shame. For 2 days trying to get through to @HSBC_UK because I cannot log on to OnlineBanking . This monolith that pays its top brass a fortune cannot cope with a customer who's stayed with them for 34 years? #disgraceful

  • AbundanceLondon Abundance London (@AbundanceLondon) reported from Hounslow, England

    @HSBC @HSBC_UK - how we do we lodge a formal complaint about appalling service? Your #Chiswick branch is unable to sort (2 visits), online promises ringback, never does. Please advise, or even better sort...

  • marshallb60 Ben Marshall (@marshallb60) reported from Kingston upon Thames, England

    @HSBC_UK is there a problem with the app, balance after bills unavailable?

  • AlbuMirela3 Albu Mirela (@AlbuMirela3) reported from Borehamwood, England

    @HSBC_UK £20000 lost in 2hours because HSBC has security issues and then they made me feel like a criminal, not like a victim. They recovered very proudly £0.65 which they put in my account in 2 transactions. The clients are a joke for the HBSC. Such a shame. i am disgusted

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • evadaliopoulou Eva Daliopoulou (@evadaliopoulou) reported

    @HSBC_UK Mob app keeps crashing; re-installed in VM and TalkTalk broadband, doesn’t open with mobile data;iOS 12.5.5 updated; 23.8GB used of 64GB;can’t access my account i.e. my money which is unacceptable; check and sort it out please

  • RajinderSingh_ Rajinder Singh (@RajinderSingh_) reported

    @HSBC_UK I’m really annoyed at how bad your customer service is. I’ve asked for a complaint to be raised twice. 3 weeks later there is still no record of the complaint. Surely that’s breaking @TheFCA rules?

  • aerian_gray Aerian Gray (@aerian_gray) reported

    Can not log in via my computer to my personal account @HSBC_UK. I get ‘bad request’ every time I try.

  • SlimWithCarol Carol Pegram SW (@SlimWithCarol) reported

    @AmazonHelp Hi, got through to Amazon support this morning but as money is being taken from my @HSBC_UK account and not Amazon they suggested I called the bank. Not progressing too well with that just yet and getting quite frustrated with them.

  • MearnsAlistair Alistair Mearns (@MearnsAlistair) reported

    @HSBC_UK Thanks it’s an old iPhone so 12.5.5 is the latest version. The workaround works but it’s not a good one of old iPhones ! We are now in a terrible design loop as it’s asking for a digital secure key that can only be created via the mobile app!!

  • K__J_x Kirsty Jermey (@K__J_x) reported

    @HSBC_UK making banking so very hard and when tying to get help my call to them isn’t being answered it shows they don’t care about customers at all

  • Gillian12514467 Gillianobrien (@Gillian12514467) reported

    @HSBC_UK is your business banking page working

  • Dawnus05 Dawn Almond (@Dawnus05) reported

    @HSBC_UK I've raised one already, believe me. It would help if the team that produces statements worked over the weekend, now I'm waiting until Tuesday 14th. My completion date is Friday 17th. It should not take 8 days, 5 phone calls and 6 different agents to close a Help to Buy ISA.

  • dami_slim98 That Slim boy (@dami_slim98) reported

    @pokeitaslan @HSBC_UK I was recommended to @onorinoriega they were able to successfully regain access back to my disabled account. They even work on suspended, discord account. I recommend them✅

  • ChrisLupton220 Chris Lupton (@ChrisLupton220) reported

    @HSBC_UK customer service is a shambles