Is HSBC down in Ealing, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ealing, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ealing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (54%)
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Login (27%)
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Website (10%)
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Transactions (6%)
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Transfer (2%)
Live Outage Map Near Ealing, Greater London, England
The most recent HSBC outage reports came from the following cities: Wallington, London, Harrow, Borehamwood, Ealing and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 Wallington |
Login | |
| London |
Mobile App | |
| London |
Login | |
| Harrow |
Mobile App | |
| Borehamwood |
Login | |
| Ealing |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Ealing, England
Latest outage, problems and issue reports in Ealing and nearby locations:
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Barnet, England
@HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Kensington, England
@dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?
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Nj
(@adamsn) reported
from
Chertsey, England
@HSBC_UK what’s the point of having one branch closed in weybridge (nearest one to chertsey) and you drive all the way to Woking and the HSBC there is closed as well due to amend times. Waste off a trip and fuel! It’s not great customer service
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.
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MV
(@vmahadevan1) reported
from
Hounslow, England
Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.
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Dorothy Cohen
(@Dorothy737) reported
from
Barnet, England
@HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Paddington, England
@harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.
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Hifzur Rahman
(@hyfzur) reported
from
Watford, England
@HSBC_UK i had applied for a credit card on 26 mar 2022. Called the customer care 4-5 times since then finally came to know that the application is approved, all clear from the underwriting services team, it's sitting with the banking approval team. It's been a month !!!!
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thewolfofcrypto.eth
(@0x013F6DAF2fc89) reported
from
City of London, England
Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.
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chris
(@bennys020) reported
from
Croydon, England
@HSBC_UK app not working
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Amanda Davies-Day
(@AmandaDD123) reported
from
Spelthorne District, England
@HSBC_UK you’ve done a mobile banking app update & now my payees page won’t load - wth? fix please i need to pay people!
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
@HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul
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manmohan
(@manmohan) reported
from
Watford, England
@HSBC_UK Website is not logging me in?? Tried from all my devices. After I put the login security code the waiting wheel keeps turning. I have urgent requirement & can't login since morning!!
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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David Howorth
(@dhoworth1) reported
from
Esher, England
.@HSBC_UK Any update on when your app will be operational! Seems very bizarre that you have known issues for over 24 hrs and you still have not communicated to your customers!
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Gaurav Gupta
(@pralaynath_) reported
@HSBC_UK My query is pending since 25 days now. I'd rather transfer my account to a bank which actually works and is interested in its customers. #pathetic #service
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Vanessa Everett
(@VanessaEveret19) reported
@HSBC_UK As per my second reply it is partially resolved, I tried messaging service via app, your in person service and phone service all which couldn’t give me the appropriate advice, I will follow the appropriate complain process
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Peter Dutton's Inconspicuous Bald Spot
(@JoycesLovechild) reported
@EirteppRW @HSBC_UK Someone who rejects that human emissions are currently causing climate change. Wordplay doesn’t help you
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Fanta Fan
(@FantaFan20) reported
@DaExposer4 @HSBC_UK @HSBC I've been trying to open an account with no passport/ driving license. God help those homeless people that advert brags about helping. Never had it with Lloyd
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Vanessa Everett
(@VanessaEveret19) reported
@HSBC_UK I’m concerned of fraud in my account but a real human can’t help I need to call, so on hold to speak to someone, the person on the phone can’t help/barely understands English have asked to speak to manager but can’t be transferred… is this how you deal with fraud?
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Hayley Ewens
(@sparklesgreen) reported
@HSBC_UK been on the phone for over four hours trying to resolve a scam issue with my business account. Apparently you have nobody to deal with a scam payment in. Nobody can help me?
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valleygirl2203
(@valleygirl2203) reported
@HSBC_UK I’ve just spent 27 minutes on hold and speaking to various members of your call centres whilst trying to report a fraud. No luck at all. Why is it impossible to get hold of you?
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Conor O'Loan
(@ConorOLoan) reported
@HSBC_UK When I attempt to pay off my credit card I receive: "An error has occurred while processing your request. Please try again H80" Please resolve issue ASAP, as I don't want to incur charges from the HSBC app not allowing me to settle debt. Can't call HSBC, overseas.
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save the bees
(@swailesfrmwales) reported
@HSBC_UK the switch over incentive is a trap to make be on hold to chase up money that was promised. People go elsewhere that are offering similar incentive without the hassle or terrible customer service. @AskNationwide @LloydsBank
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zeriwooldridge
(@Beararsed) reported
@HSBC_UK your service is terrible, i was just asked to wait and 15 mins later when 8pm passed and the person i was speaking to hung up on me, youre service is activly bad, its not like you cant afford decent customer service, why do i have to put up with this all the time?