HSBC

Is HSBC down in Ealing, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ealing, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ealing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Ealing, Greater London, England 11/25/2025 06:40

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (62%)

    Mobile App (62%)

  2. Website (19%)

    Website (19%)

  3. Login (12%)

    Login (12%)

  4. Withdrawals (4%)

    Withdrawals (4%)

  5. Transfer (4%)

    Transfer (4%)

Live Outage Map Near Ealing, Greater London, England

The most recent HSBC outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Website
United KingdomLondon Login
United KingdomLondon Withdrawals
United KingdomLondon Mobile App
United KingdomBarnet Website
United KingdomFulham Login

Community Discussion

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HSBC Issues Reports Near Ealing, England

Latest outage, problems and issue reports in Ealing and nearby locations:

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.

  • manmohan manmohan (@manmohan) reported from Watford, England

    @HSBC_UK Website is not logging me in?? Tried from all my devices. After I put the login security code the waiting wheel keeps turning. I have urgent requirement & can't login since morning!!

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • hyfzur Hifzur Rahman (@hyfzur) reported from Watford, England

    @HSBC_UK i had applied for a credit card on 26 mar 2022. Called the customer care 4-5 times since then finally came to know that the application is approved, all clear from the underwriting services team, it's sitting with the banking approval team. It's been a month !!!!

  • Dorothy737 Dorothy Cohen (@Dorothy737) reported from Barnet, England

    @HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???

  • AmandaDD123 Amanda Davies-Day (@AmandaDD123) reported from Spelthorne District, England

    @HSBC_UK you’ve done a mobile banking app update & now my payees page won’t load - wth? fix please i need to pay people!

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported from Barnet, England

    @HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Kensington, England

    @dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?

  • adamsn Nj (@adamsn) reported from Chertsey, England

    @HSBC_UK what’s the point of having one branch closed in weybridge (nearest one to chertsey) and you drive all the way to Woking and the HSBC there is closed as well due to amend times. Waste off a trip and fuel! It’s not great customer service

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Paddington, England

    @harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?

  • paulhelpspeople Paul Smith (@paulhelpspeople) reported from Hounslow, England

    It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!

  • bennys020 chris (@bennys020) reported from Croydon, England

    @HSBC_UK app not working

  • ShethranS Sam Shethran (@ShethranS) reported from Merton, England

    HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK

  • vmahadevan1 MV (@vmahadevan1) reported from Hounslow, England

    Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.

  • dhoworth1 David Howorth (@dhoworth1) reported from Esher, England

    .@HSBC_UK Any update on when your app will be operational! Seems very bizarre that you have known issues for over 24 hrs and you still have not communicated to your customers!

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • MattCartmell Matt Cartmell (@MattCartmell) reported from Paddington, England

    Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere

  • 0x013F6DAF2fc89 thewolfofcrypto.eth (@0x013F6DAF2fc89) reported from City of London, England

    Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future

  • paulhelpspeople Paul Smith (@paulhelpspeople) reported from Hounslow, England

    @HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • LaineEleslaine Erica Laine (@LaineEleslaine) reported

    @PennAllenwrites @HSBC_UK Oh thank you, I thought you could only DM through the bank app and as am not yet a customer or client or whatever….I’ll give it a try.

  • BHearnden Ben Hearnden (@BHearnden) reported

    @DommiFox @Matt2Dee @HSBC_UK 👆 "Financial Ombudsman" mentioning these two words should certainly help them to stop messing you around.

  • toish100 Natasha Wright (@toish100) reported

    @HSBC_UK I am receiving "code TERR_30004" when setting up a new payee; can't get through to anyone via chat and telephone banking only works with a telephone security number which I dont have. please help.

  • Matt2Dee Matthew Robert Davies (@Matt2Dee) reported

    @DommiFox @HSBC_UK Finally got through. Dude can’t find a reason why it was closed but said open a new one and email for previous statements. I’m on the phone to them so can’t they email them. Why would I open a new card, gut my credit score and rely on a service that has failed me? On hold again.

  • PVinden Peter Vinden (@PVinden) reported

    @NOWTV just to warn anyone who is thinking of streaming with NOW TV cancelling your subscription doesn’t mean that this company will cease to take money from your bank account. @HSBC_UK I will need your help to get my money back.

  • shimmerheather Heather Miller (@shimmerheather) reported

    @HSBC_UK Thank you, but it just needs fixing at your end. Everything else loads, I’ve tried two different browsers. I need to alter the amounts on my standing orders but I can’t do that in the app. Please stop telling people to clear their caches to fix this. It doesn’t work.

  • BBCwaste BBC Waste (@BBCwaste) reported

    As if @HSBC_UK service is not bad enough I have to wait in a branch for 20 minutes for service but one of the staff has time to be putting up and decorating the Christmas tree on November ELEVEN. Another reason to switch banks.

  • Bruce73020719 Bruce (@Bruce73020719) reported

    @HSBC_UK I'm trying to ring your missed mortgage payment number 03458 500 633 but it keeps saying i've dialled an incorrect number. Is there a problem with your phones. Is there another way to make a payment?

  • ShadeyAdy Ady Viggars (@ShadeyAdy) reported

    @HSBC_UK does anyone still work here? 3hrs on the phone trying to sort help to buy ISA. Cut off twice. No one seems to know what they’re doing.

  • gmangadsby Mark Gadsby (@gmangadsby) reported

    @HSBC_UK absolutely diabolical support from HSBC wrt a replacement commercial card that was sent to an old address; trying to sort but just going round in circles