Is HSBC down in Ealing, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ealing, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ealing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (20%)
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Transactions (11%)
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Login (10%)
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Withdrawals (1%)
Live Outage Map Near Ealing, Greater London, England
The most recent HSBC outage reports came from the following cities: London, Notting Hill Gate, Pinner, Wembley and Golders Green.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App | |
| Notting Hill Gate |
Mobile App | |
| London |
Mobile App | |
| London |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Ealing, England
Latest outage, problems and issue reports in Ealing and nearby locations:
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Carol Gould
(@Karashgould) reported
from
Paddington, England
Well, I'm going to name and shame. For 2 days trying to get through to @HSBC_UK because I cannot log on to OnlineBanking . This monolith that pays its top brass a fortune cannot cope with a customer who's stayed with them for 34 years? #disgraceful
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!
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Ronak Shah
(@Brlnt_Bhrtvsi) reported
from
Harrow Weald, England
@HSBC_UK hi is there problem in your server can’t connect through mobile app need to make urgent payment
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Matias Cervi
(@Tute) reported
from
Wandsworth, England
@HSBC_UK can you please give me access to my account?
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
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Claidhbh Mac Giolla Bhríde
(@Warri0rS0ul) reported
from
Brentford, England
@HSBC_UK Just got another one. Since I'm not a HSBC customer the link isn't of any use to me. Thanks anyway.
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Baby J
(@DisneyDreamer30) reported
from
Tottenham, England
@HSBC_UK Really not appreciating the lack of help from your chat team.
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Mike Fuller
(@ninepine) reported
from
Croydon, England
@HSBC_UK App "Money out" notifications still showing the wrong time. Needs a fix please to prevent false reports of fraudulent transactions. Charge was at 09:15 not 08:15. (or specify that you're using GMT not BST)
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John Boxall
(@jdboxall) reported
from
Merton, England
But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
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فرانتشيسكو
(@tercumanFLB) reported
from
Islington, England
@HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?
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YM
(@Yadzinooo) reported
from
Merton, England
@dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem
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Varun Khanna
(@vk225) reported
from
Camden Town, England
@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
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Anna Antoniou
(@mammahun) reported
from
Tottenham, England
@HSBC_UK when are you going to refund me for the MASSIVE delays holding to speak to one of your advisors. Got cut off the first time, 2nd time got transferred & now waiting AGAIN to get through!!! Disgusting service!! #worstcustomerserviceever
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steve
(@stevedw40) reported
from
Wandsworth, England
@HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue
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John Boxall
(@jdboxall) reported
from
Merton, England
@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
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𝚃𝚑𝚘𝚖𝚊𝚜 𝙰𝚕𝚒𝚜𝚒 🇪🇺
(@grudelsud) reported
from
Islington, England
@HSBC_UK any specific reason to block taking screenshots from the Android app? It makes it impossible to wire some money and send the recipient proof of payment. Any tip is welcome, thanks
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Carol Gould
(@Karashgould) reported
from
Paddington, England
Well, I'm going to name and shame. For 2 days trying to get through to @HSBC_UK because I cannot log on to OnlineBanking . This monolith that pays its top brass a fortune cannot cope with a customer who's stayed with them for 34 years? #disgraceful
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Abundance London
(@AbundanceLondon) reported
from
Hounslow, England
@HSBC @HSBC_UK - how we do we lodge a formal complaint about appalling service? Your #Chiswick branch is unable to sort (2 visits), online promises ringback, never does. Please advise, or even better sort...
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Ben Marshall
(@marshallb60) reported
from
Kingston upon Thames, England
@HSBC_UK is there a problem with the app, balance after bills unavailable?
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Albu Mirela
(@AlbuMirela3) reported
from
Borehamwood, England
@HSBC_UK £20000 lost in 2hours because HSBC has security issues and then they made me feel like a criminal, not like a victim. They recovered very proudly £0.65 which they put in my account in 2 transactions. The clients are a joke for the HBSC. Such a shame. i am disgusted
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Eva Daliopoulou
(@evadaliopoulou) reported
@HSBC_UK Mob app keeps crashing; re-installed in VM and TalkTalk broadband, doesn’t open with mobile data;iOS 12.5.5 updated; 23.8GB used of 64GB;can’t access my account i.e. my money which is unacceptable; check and sort it out please
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Rajinder Singh
(@RajinderSingh_) reported
@HSBC_UK I’m really annoyed at how bad your customer service is. I’ve asked for a complaint to be raised twice. 3 weeks later there is still no record of the complaint. Surely that’s breaking @TheFCA rules?
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Aerian Gray
(@aerian_gray) reported
Can not log in via my computer to my personal account @HSBC_UK. I get ‘bad request’ every time I try.
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Carol Pegram SW
(@SlimWithCarol) reported
@AmazonHelp Hi, got through to Amazon support this morning but as money is being taken from my @HSBC_UK account and not Amazon they suggested I called the bank. Not progressing too well with that just yet and getting quite frustrated with them.
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Alistair Mearns
(@MearnsAlistair) reported
@HSBC_UK Thanks it’s an old iPhone so 12.5.5 is the latest version. The workaround works but it’s not a good one of old iPhones ! We are now in a terrible design loop as it’s asking for a digital secure key that can only be created via the mobile app!!
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Kirsty Jermey
(@K__J_x) reported
@HSBC_UK making banking so very hard and when tying to get help my call to them isn’t being answered it shows they don’t care about customers at all
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Gillianobrien
(@Gillian12514467) reported
@HSBC_UK is your business banking page working
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Dawn Almond
(@Dawnus05) reported
@HSBC_UK I've raised one already, believe me. It would help if the team that produces statements worked over the weekend, now I'm waiting until Tuesday 14th. My completion date is Friday 17th. It should not take 8 days, 5 phone calls and 6 different agents to close a Help to Buy ISA.
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That Slim boy
(@dami_slim98) reported
@pokeitaslan @HSBC_UK I was recommended to @onorinoriega they were able to successfully regain access back to my disabled account. They even work on suspended, discord account. I recommend them✅
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Chris Lupton
(@ChrisLupton220) reported
@HSBC_UK customer service is a shambles