HSBC

Is HSBC down in Ealing, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ealing, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ealing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Ealing, Greater London, England 12/13/2025 14:45

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (21%)

    Website (21%)

  3. Login (15%)

    Login (15%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Ealing, Greater London, England

The most recent HSBC outage reports came from the following cities: City of London, London and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Mobile App
United KingdomLondon Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomLondon Website
United KingdomLondon Login

Community Discussion

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HSBC Issues Reports Near Ealing, England

Latest outage, problems and issue reports in Ealing and nearby locations:

  • dhoworth1 David Howorth (@dhoworth1) reported from Esher, England

    .@HSBC_UK Any update on when your app will be operational! Seems very bizarre that you have known issues for over 24 hrs and you still have not communicated to your customers!

  • Chris_1987 Chrissy H 🏳️‍🌈 (@Chris_1987) reported from Camden Town, England

    Honestly @HSBC_UK are terrible when you’re in need of help

  • hines_stephen Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • AmandaDD123 Amanda Davies-Day (@AmandaDD123) reported from Spelthorne District, England

    @HSBC_UK you’ve done a mobile banking app update & now my payees page won’t load - wth? fix please i need to pay people!

  • firstclubworld Darren (@firstclubworld) reported from Kensington, England

    @HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • 0x013F6DAF2fc89 thewolfofcrypto.eth (@0x013F6DAF2fc89) reported from City of London, England

    Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future

  • LukeHugh3s Luke (@LukeHugh3s) reported from Croydon, England

    @HSBC_UK is there a fix for you app not working on this new iOS update?

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Brentford, England

    @HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Brentford, England

    @financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again

  • MattCartmell Matt Cartmell (@MattCartmell) reported from Paddington, England

    Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere

  • ShethranS Sam Shethran (@ShethranS) reported from Merton, England

    HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK

  • hyfzur Hifzur Rahman (@hyfzur) reported from Watford, England

    @HSBC_UK i had applied for a credit card on 26 mar 2022. Called the customer care 4-5 times since then finally came to know that the application is approved, all clear from the underwriting services team, it's sitting with the banking approval team. It's been a month !!!!

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported from Barnet, England

    @HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Kensington, England

    @dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?

  • sapna_ghai Sapna Ghai (@sapna_ghai) reported from Brentford, England

    @HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?

  • manmohan manmohan (@manmohan) reported from Watford, England

    @HSBC_UK Website is not logging me in?? Tried from all my devices. After I put the login security code the waiting wheel keeps turning. I have urgent requirement & can't login since morning!!

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Hillingdon, England

    @HSBC_UK After providing the information are u going to resolve issue or I n ed make phone calls and keep on answering ?s which otherwise should be in system after I enter my security details and voide id etc. Or should I give you my new frustrated voice id?

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Paddington, England

    @harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • FarsleyMemories Liesl (@FarsleyMemories) reported

    Wasted trip to Rochdale neither bank offer the service I need anymore. Suggested I travel to Manchester or Bolton @HSBC_UK @NatWest_Help

  • HollyShep1986 Holly Shepherd (@HollyShep1986) reported

    @HSBC_UK have completed my switch to HSBC. However , no telephone identification number sent meaning I cannot register my card or online banking to access my money . All of my money has been transferred over meaning I have no access to it . Phoned customer service but no help

  • morrtracey Tracey Lenthall 💜 🚺☁️💻🍫🫖 (@morrtracey) reported

    Please can you help @HSBC_UK I've set up online banking for an account I have LPA for but have been unable to login. I've spoken to the help team who said they can't see my online access. If I reregister I'm told I am already registered.

  • Philbuckle Phil buckle (@Philbuckle) reported

    @Philosimp1 @iainpdooley @HSBC_UK Yeah, that’ll work! As a self employed sparky working 6 x 12 hr days, i’ve got all the time in the ******* world to stand and wait for an unreliable public transport network that may or may not arrive!

  • PatsyRo17443076 Patsy Roberts (@PatsyRo17443076) reported

    @Wayward_sestra @MForstater @HSBC_UK You think this is funny? How is this funny? Are you incapable of understanding what is going on here? Transphobia truly does rot the brain. A person not infected by it would not be defending a site that willingly hosts abuse.

  • PatsyRo17443076 Patsy Roberts (@PatsyRo17443076) reported

    @Wayward_sestra @MForstater @HSBC_UK Excuses. But then there is no low to which Trans Haters will go is there. Including supporting a site that thinks child abuse is ok. Shame on you.

  • Galliano2001 Galliano (@Galliano2001) reported

    @HSBC_UK @EmmaRaducanu Maybe spend less money of celebs and employ a few more call centre staff. Over 30 minute wait and then had to phone department as could not be transfered. Appalling customer service and has been getting worse.

  • RaeGrace Rachel Powell 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@RaeGrace) reported

    @HSBC_UK Your chat function is defunct, there is never anybody there, and I have been on hold to your helpline for 40 minutes now. Please can someone help me?

  • JohnBeckford John Beckford (@JohnBeckford) reported

    @HSBC_UK Thank you, the matter has now been resolved. Perhaps you should have more of your excellent people answering the phones and solving problems instead of the hopelessly inadequate automation you have 'invested' in!

  • MrStu82 MrStu (@MrStu82) reported

    @HSBC_UK No, not even close. It literally doesn't work. I capture the image perfectly and then the app complains the cheque doesn't perfectly fit the frame. It won't fit the frame, it's a different aspect ratio. It's impossible to use this feature unless the cheque is a specific size.