HSBC

Is HSBC down in Paddington, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Paddington, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Paddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Paddington, Greater London, England 08/10/2025 02:15

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Website (15%)

    Website (15%)

  3. Login (11%)

    Login (11%)

  4. Transactions (7%)

    Transactions (7%)

  5. Withdrawals (1%)

    Withdrawals (1%)

Live Outage Map Near Paddington, Greater London, England

The most recent HSBC outage reports came from the following cities: Harrow and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomHarrow Login
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Paddington, England

Latest outage, problems and issue reports in Paddington and nearby locations:

  • martinchamarro Martín Chamarro (@martinchamarro) reported from Hackney, England

    @HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.

  • James_Tewes James Tewes (@James_Tewes) reported from Poplar, England

    @HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!

  • bobsmailes bobsmailes (@bobsmailes) reported from Kingston upon Thames, England

    @HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞

  • jdboxall John Boxall (@jdboxall) reported from Merton, England

    @HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?

  • spillanemary mary spillane (@spillanemary) reported from Wandsworth, England

    @HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move

  • AbundanceLondon Abundance London (@AbundanceLondon) reported from Hounslow, England

    @HSBC @HSBC_UK - how we do we lodge a formal complaint about appalling service? Your #Chiswick branch is unable to sort (2 visits), online promises ringback, never does. Please advise, or even better sort...

  • kenneth07834 Kenneth07834 (@kenneth07834) reported from Croydon, England

    @HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.

  • Yadzinooo YM (@Yadzinooo) reported from Merton, England

    @dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem

  • vk225 Varun Khanna (@vk225) reported from Camden Town, England

    @HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank

  • Brlnt_Bhrtvsi Ronak Shah (@Brlnt_Bhrtvsi) reported from Harrow Weald, England

    @HSBC_UK hi is there problem in your server can’t connect through mobile app need to make urgent payment

  • elanacovshoff Elana C (@elanacovshoff) reported from London, England

    @HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.

  • AlbuMirela3 Albu Mirela (@AlbuMirela3) reported from Borehamwood, England

    @HSBC_UK £20000 lost in 2hours because HSBC has security issues and then they made me feel like a criminal, not like a victim. They recovered very proudly £0.65 which they put in my account in 2 transactions. The clients are a joke for the HBSC. Such a shame. i am disgusted

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK what’s wrong with your business banking - is it down today?

  • stevedw40 steve (@stevedw40) reported from Wandsworth, England

    @HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue

  • martinchamarro Martín Chamarro (@martinchamarro) reported from Lambeth, England

    @HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed

  • shiparttn shipar ahmed (@shiparttn) reported from Wandsworth, England

    @HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬

  • reclaimyourself Jools Sampson (@reclaimyourself) reported from Tottenham, England

    @HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?

  • bobsmailes bobsmailes (@bobsmailes) reported from Kingston upon Thames, England

    @HSBC_UK @HSBCUKBusiness no one cares about customer service

  • jdboxall John Boxall (@jdboxall) reported from Merton, England

    But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • VentersGaming David Venters (@VentersGaming) reported

    having severe problems with this otp extra security the banks have put on , im actually thinking going back to shopping in person and not buying anything online anymore @Iromg @HSBC_UK

  • SharonDowney Sharon Downey (@SharonDowney) reported

    @HSBC_UK is the online mortgage rate switch application process broken? Did part one 3-4 days ago and the joint party still can’t see the application at their end. Can’t get through on live chat or phone for help

  • sabeyaj Lord Binfield (@sabeyaj) reported

    @HSBC_UK Yes I did - I got shafted by Nat West - 6 weeks on - still no resolution to my contacts complaint - constantly fibbed of with pathetic messages on my phone - great customer service …….. NOT!!!!!!!

  • stepshout Stepshout #GTTO 💙 #GeneralStrike (@stepshout) reported

    @HSBC_UK Banks are the root of the problem. They caused the last financial crash for which the Tories imposed Tory Austerity for all but their billionaire donors. Now they give tax cuts to bankers. It’s disgusting!

  • rachelgmarks Sir Rachel Marks (@rachelgmarks) reported

    @HSBC_UK What a fantastically awful example of a survey question! Two responses overlap and there's no "yes, but it didn't help" option. Did you get survey design inspiration from Jacob Rees Smog? 🤔

  • Zerbious Zerbious (@Zerbious) reported

    @thraxar @HSBC_UK Hiring more people defeats their philosophy of reducing staff, automating every aspect of banking to self-service while in turn slamming you with excessive fees to better line their pockets.... it seems to be the mantra of every bank.

  • Bogs_Return Bogs_Of_Justice_II (@Bogs_Return) reported

    @HSBC_UK Typical bank insisting they can ‘help’ Until you miss payments…. They couldn’t give a ****, don’t be fooled into thinking they do 🙄🙄

  • AnomicChronic ChronicAnomic 💀,💀 (@AnomicChronic) reported

    @HSBC_UK "Help"

  • ChelleLouN Michelle Nattrass (@ChelleLouN) reported

    @HSBC_UK Most banks only help those who don't really need the help in my experience. Leaving the people who really need low cost borrowing having to get into more debt with loan sharks and poor credit interest rates. Plus it's all down to algorithms not people.

  • Jordgoesagain Jord (@Jordgoesagain) reported

    @HSBC_UK Let's ask a bank, who's only interest is profiting of vulnerable people for help during a cost of greed crisis. Haha ye OK then. 🤡.