Is HSBC down in Paddington, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Paddington, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Paddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (65%)
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Login (14%)
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Transactions (8%)
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Website (8%)
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Transfer (5%)
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Withdrawals (1%)
Live Outage Map Near Paddington, Greater London, England
The most recent HSBC outage reports came from the following cities: London, Northolt, Wandsworth, Newham, Tower Hamlets, Walthamstow and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Transfer | |
| Northolt |
Transactions | |
| London |
Transfer | |
| Wandsworth |
Website | |
| Newham |
Mobile App | |
| London |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Paddington, England
Latest outage, problems and issue reports in Paddington and nearby locations:
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Chrissy H 🏳️🌈
(@Chris_1987) reported
from
Camden Town, England
Honestly @HSBC_UK are terrible when you’re in need of help
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TNR PHOTO
(@TNRphoto) reported
from
Enfield Lock, England
@LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞
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STEPHEN RICHARDS
(@SteveH_Richards) reported
from
Ealing, England
My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
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shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK what’s wrong with your business banking - is it down today?
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Luke
(@LukeHugh3s) reported
from
Croydon, England
@HSBC_UK is there a fix for you app not working on this new iOS update?
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Adrian Hansel
(@adrianhansel) reported
from
Paddington, England
Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK are you having a system issue - please admit
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK looks like your call back function is broken
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.
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Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again
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Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.
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Kenneth07834
(@kenneth07834) reported
from
Croydon, England
@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
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Hemal Jadav
(@hemaljadav) reported
from
Hillingdon, England
@HSBC_UK After providing the information are u going to resolve issue or I n ed make phone calls and keep on answering ?s which otherwise should be in system after I enter my security details and voide id etc. Or should I give you my new frustrated voice id?
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Sapna Ghai
(@sapna_ghai) reported
from
Brentford, England
@HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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George
(@george_ist) reported
@HSBC_UK hello, your iOS app is crashing on all devices using iOS 15, unable to load. Would be great to fix it as soon as possible. Thanks
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Noemi Moreno
(@nomopix) reported
@HSBC_UK One of your customer services people, after an hour of constantly putting me on hold to do the checks, tells me won't solve my issue & hangs up on me saying "we're working from home, so there's not much I can do". I'm so angry I'm refraining from swearing.
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PT.
(@PeteyJayD) reported
@HSBC_UK I found someone’s HSBC card today. Tried calling your number as, you know, wanted to help. IVR very unhelpful and then told me you are closed. Please try your service from a customer perspective including someone trying to report a found card.
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Aparna Poduval
(@PoduvalAparna) reported
@HSBC_UK I was asked to call the customer care and have called thrice. Once to be disconnected suddenly after waiting for 15mins, second having to have disconnect myself after being told by a customer assistant that she will transfer my call and having had no one for 32 mins - 2
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LouJo 🇬🇧
(@LouJoSays) reported
@BO3673 @MotivatedManta @HSBC_UK And pretty much every LE I knew had a plan to carry on working either as a postman or golf course groundskeeper so mortgage would be more than covered!
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Martin Stiff
(@martinstiff) reported
@HSBC_UK Hi. We set up an account with you for my 14 year old daughter a few weeks back and she’s still yet to receive her telephone banking info which means she can’t use your app either. We’ve chased twice but it still hasn’t arrived. Can you help pls?
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Phil Davis
(@ferretd69) reported
@HSBC_UK Instead of running these 'Self praise' posts, why not get your customer services actually helping customers. It is diabolical at present.
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Jimbo Slice
(@faipdeooiad) reported
@HSBC_UK what’s the wait time to speak to customer services? I’m after raising a complaint and closing my account but every time I call I’m on hold for up to an hour
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James H - long covid sucks :(
(@fitgeek_uk) reported
Hi @HSBC_UK , is there any problem with the mobile app on the iPad? Every time I try and open it, it crashes out back to my home screen before I can even put passwords etc in? Many thanks
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Barry House
(@sucksfacebook) reported
@HSBC_UK there’s seems to be an issue with the latest app update or slightly older iPhones. App crashes before we can enter our log on details. How soon will this be fixed by?