HSBC

Is HSBC down in Paddington, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Paddington, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Paddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Paddington, Greater London, England 01/25/2026 07:00

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Paddington, Greater London, England

The most recent HSBC outage reports came from the following cities: Harrow, City of London, London and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomHarrow Mobile App
United KingdomCity of London Mobile App
United KingdomLondon Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomNewham Mobile App

Community Discussion

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HSBC Issues Reports Near Paddington, England

Latest outage, problems and issue reports in Paddington and nearby locations:

  • MattCartmell Matt Cartmell (@MattCartmell) reported from Paddington, England

    Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere

  • KingKawika93 King 👑 David (@KingKawika93) reported from Ilford, England

    Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u

  • ShethranS Sam Shethran (@ShethranS) reported from Merton, England

    HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK

  • manmohan manmohan (@manmohan) reported from Watford, England

    @HSBC_UK Website is not logging me in?? Tried from all my devices. After I put the login security code the waiting wheel keeps turning. I have urgent requirement & can't login since morning!!

  • paulhelpspeople Paul Smith (@paulhelpspeople) reported from Hounslow, England

    It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Paddington, England

    @harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?

  • hines_stephen Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • Dorothy737 Dorothy Cohen (@Dorothy737) reported from Barnet, England

    @HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Kensington, England

    @dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?

  • hyfzur Hifzur Rahman (@hyfzur) reported from Watford, England

    @HSBC_UK i had applied for a credit card on 26 mar 2022. Called the customer care 4-5 times since then finally came to know that the application is approved, all clear from the underwriting services team, it's sitting with the banking approval team. It's been a month !!!!

  • 0x013F6DAF2fc89 thewolfofcrypto.eth (@0x013F6DAF2fc89) reported from City of London, England

    Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future

  • dhoworth1 David Howorth (@dhoworth1) reported from Esher, England

    .@HSBC_UK Any update on when your app will be operational! Seems very bizarre that you have known issues for over 24 hrs and you still have not communicated to your customers!

  • firstclubworld Darren (@firstclubworld) reported from Kensington, England

    @HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help

  • paulhelpspeople Paul Smith (@paulhelpspeople) reported from Hounslow, England

    @HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • vmahadevan1 MV (@vmahadevan1) reported from Hounslow, England

    Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered

  • bennys020 chris (@bennys020) reported from Croydon, England

    @HSBC_UK app not working

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported from Barnet, England

    @HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬

  • LukeHugh3s Luke (@LukeHugh3s) reported from Croydon, England

    @HSBC_UK is there a fix for you app not working on this new iOS update?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • RandomHero2k18 Leonard Ingle (@RandomHero2k18) reported

    @HSBC_UK @tekphloyd iOS 16 is now available as a Public beta, when will the HSBC app function again? I can't even login via the web as the 2FA method for login requires the app to function...

  • wangluocaibi Realthing viewer (@wangluocaibi) reported

    @HSBC_UK @StartupDSchool please block all transaction and disable card who use brain control weapon in china. Prohibit the absolute violation of human rights and laws for fabricated reasons, theft of intellectual property rights and information security, and the provision of services for illegal persons

  • jez76uk Jez (@jez76uk) reported

    Yet another year and @HSBC_UK is the only banking app that doesn’t work on iOS 16 beta. This coupled with their lacklustre service is seriously making me consider switching banks…

  • RandomHero2k18 Leonard Ingle (@RandomHero2k18) reported

    @HSBC_UK @treehorse1971 So this basically means that anyone that wishes to be a part of a beta programme, is shafted? I can't even access the bank via a web browser as your 2FA methods require me to generate a code via an app that doesn't work...

  • piratetreasures Jane 💙 (@piratetreasures) reported

    @ShappiKhorsandi @HSBC_UK Handy you've had replies from accounts created this month who've all had help from a random instagram account, what are the chances?!

  • sex_h4ver Oranged Juice (@sex_h4ver) reported

    why im stressed today: my telephone security number is lost i go on the @HSBC_UK site to see if i can find help i call the number it says to help me i cant speak to anyone when i call that number i need the telephone security number that ive lost for the automated system repeat

  • DavidSuk22 David Smith (@DavidSuk22) reported

    @HSBC_UK iPhone iOS 16 beta - HSBC app not working will there be a fix to this?

  • sr2296940 Sonendra Singh Rathore (@sr2296940) reported

    @HSBC_UK @StartupDSchool Sir plz help me give me 0.5 million dollar....change my life ...my indian account number State Bank of India 20252086594..IFSC..SBIN0031423.....plz change my life, +919636895281 contact number....i hope you can complete my dream....humble request...I need to your help

  • RandomHero2k18 Leonard Ingle (@RandomHero2k18) reported

    @HSBC_UK No point, I’ll just get the same message about waiting for full release due to bugs and security etc. I know this isn’t anyone’s fault here, it’s just poor from HSBC to be so slow off the mark. All other banking app’s work on a beta OS.. so why can’t yours?

  • Chris__Phillips Chris Phillips SJA OstJ (@Chris__Phillips) reported

    @HSBC_UK I am not a customer of yours. There is some poor person not getting their details. This might help in getting their mobile number updated..