Is HSBC down in Paddington, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Paddington, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Paddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (59%)
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Transactions (16%)
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Website (16%)
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Login (8%)
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Transfer (2%)
Live Outage Map Near Paddington, Greater London, England
The most recent HSBC outage reports came from the following cities: London, Wembley, Golders Green, Southwark, Croydon and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App | |
| Wembley |
Login | |
| London |
Transactions | |
| Golders Green |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Paddington, England
Latest outage, problems and issue reports in Paddington and nearby locations:
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John Boxall
(@jdboxall) reported
from
Merton, England
@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
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Jools Sampson
(@reclaimyourself) reported
from
Tottenham, England
@HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?
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Matias Cervi
(@Tute) reported
from
Wandsworth, England
@HSBC_UK can you please give me access to my account?
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
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YM
(@Yadzinooo) reported
from
Merton, England
@dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem
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Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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Martín Chamarro
(@martinchamarro) reported
from
Lambeth, England
@HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed
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Mike Fuller
(@ninepine) reported
from
Croydon, England
@HSBC_UK App "Money out" notifications still showing the wrong time. Needs a fix please to prevent false reports of fraudulent transactions. Charge was at 09:15 not 08:15. (or specify that you're using GMT not BST)
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness no one cares about customer service
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James Tewes
(@James_Tewes) reported
from
Poplar, England
@HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!
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Marius Fanu
(@mariusfanu) reported
from
East Ham, England
@HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess
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John Boxall
(@jdboxall) reported
from
Merton, England
But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
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Abundance London
(@AbundanceLondon) reported
from
Hounslow, England
@HSBC @HSBC_UK - how we do we lodge a formal complaint about appalling service? Your #Chiswick branch is unable to sort (2 visits), online promises ringback, never does. Please advise, or even better sort...
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up
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Varun Khanna
(@vk225) reported
from
Camden Town, England
@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
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Albu Mirela
(@AlbuMirela3) reported
from
Borehamwood, England
@HSBC_UK £20000 lost in 2hours because HSBC has security issues and then they made me feel like a criminal, not like a victim. They recovered very proudly £0.65 which they put in my account in 2 transactions. The clients are a joke for the HBSC. Such a shame. i am disgusted
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فرانتشيسكو
(@tercumanFLB) reported
from
Islington, England
@HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?
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steve
(@stevedw40) reported
from
Wandsworth, England
@HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue
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Ronak Shah
(@Brlnt_Bhrtvsi) reported
from
Harrow Weald, England
@HSBC_UK hi is there problem in your server can’t connect through mobile app need to make urgent payment
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Danny Hardy
(@Fanardd) reported
@HSBC_UK I'm having trouble activating my account using the mobile app. Just keeps saying 'oops something has gone wrong'. Can you help? Is the app down?
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sinyan
(@mademoiselleim) reported
@HSBC_UK @Fanardd Hi, I’m having trouble activating my online banking. Is there any e mail adress for to contact to my customer representative.
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joanna@1stsuccess.co
(@54321yourunder) reported
@HSBC_UK Why can't you access cash at HSBC Maidenhead via a card anymore? it is really inconvenient for customers.
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hafsat
(@hafsat80) reported
@Fanardd @HSBC_UK My account got same similar issue.. i contacted support services but they wouldn’t help me...I got referred to @logskind on Instagram and they were so helpful and reliable. Am sure they can help you
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Fraser
(@Sheepdemon) reported
@HSBC_UK hiya, should I report potential scam texts to you in any way? Looks like someone has a site setup as a fake HSBC login. Not linked here for obvious reasons. DM?
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Angela Moore
(@CopyContentCo) reported
Hello @HSBC_UK I was resetting my login to the app. You said you would send a code to my phone. It didn't arrive. I made one up (to try and generate an error so it would resend the code) and my made-up code worked and allowed me to complete the flow and create a new password.
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shalu kedia
(@shalu_kedia) reported
@puneetdokania @HSBC_UK My experience with @HSBC_UK customer service — they are trained to be polite but not effective
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Jatin Ganatra
(@jatinkg1) reported
@HSBC_UK Dear team, I am unable to reset my password because I am not receiving my code in SMS. The mobile.number is correct. Please help Thank you Jatin
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karen evans
(@karenevans2017) reported
@shinybluedress @HSBC_UK I reply to all texts like this by telling them to F Off Scammer. Then block the number.
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Lorraine Solecki
(@AuntyRainy) reported
@HSBC_UK absolute joke and disgusting service from HSBC. shame on you. I will take this further and get compensation.