Is HSBC down in Paddington, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Paddington, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Paddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (54%)
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Login (26%)
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Website (10%)
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Transactions (6%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near Paddington, Greater London, England
The most recent HSBC outage reports came from the following cities: London, Wallington, Harrow, Borehamwood, Woodford Green, Ealing and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| Wallington |
Login | |
| London |
Mobile App | |
| London |
Login | |
| Harrow |
Mobile App | |
| Borehamwood |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Paddington, England
Latest outage, problems and issue reports in Paddington and nearby locations:
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Mike Fuller
(@ninepine) reported
from
Croydon, England
@HSBC_UK App "Money out" notifications still showing the wrong time. Needs a fix please to prevent false reports of fraudulent transactions. Charge was at 09:15 not 08:15. (or specify that you're using GMT not BST)
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𝚃𝚑𝚘𝚖𝚊𝚜 𝙰𝚕𝚒𝚜𝚒 🇪🇺
(@grudelsud) reported
from
Islington, England
@HSBC_UK any specific reason to block taking screenshots from the Android app? It makes it impossible to wire some money and send the recipient proof of payment. Any tip is welcome, thanks
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Varun Khanna
(@vk225) reported
from
Camden Town, England
@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
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Carol Gould
(@Karashgould) reported
from
Paddington, England
Well, I'm going to name and shame. For 2 days trying to get through to @HSBC_UK because I cannot log on to OnlineBanking . This monolith that pays its top brass a fortune cannot cope with a customer who's stayed with them for 34 years? #disgraceful
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Albu Mirela
(@AlbuMirela3) reported
from
Borehamwood, England
@HSBC_UK £20000 lost in 2hours because HSBC has security issues and then they made me feel like a criminal, not like a victim. They recovered very proudly £0.65 which they put in my account in 2 transactions. The clients are a joke for the HBSC. Such a shame. i am disgusted
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Baby J
(@DisneyDreamer30) reported
from
Tottenham, England
@HSBC_UK Really not appreciating the lack of help from your chat team.
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
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YM
(@Yadzinooo) reported
from
Merton, England
@dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem
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Ben Marshall
(@marshallb60) reported
from
Kingston upon Thames, England
@HSBC_UK is there a problem with the app, balance after bills unavailable?
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John Boxall
(@jdboxall) reported
from
Merton, England
@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
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فرانتشيسكو
(@tercumanFLB) reported
from
Islington, England
@HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?
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John Boxall
(@jdboxall) reported
from
Merton, England
But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
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Anna Antoniou
(@mammahun) reported
from
Tottenham, England
@HSBC_UK when are you going to refund me for the MASSIVE delays holding to speak to one of your advisors. Got cut off the first time, 2nd time got transferred & now waiting AGAIN to get through!!! Disgusting service!! #worstcustomerserviceever
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Ronak Shah
(@Brlnt_Bhrtvsi) reported
from
Harrow Weald, England
@HSBC_UK hi is there problem in your server can’t connect through mobile app need to make urgent payment
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Matias Cervi
(@Tute) reported
from
Wandsworth, England
@HSBC_UK can you please give me access to my account?
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steve
(@stevedw40) reported
from
Wandsworth, England
@HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue
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James Tewes
(@James_Tewes) reported
from
Poplar, England
@HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!
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Abundance London
(@AbundanceLondon) reported
from
Hounslow, England
@HSBC @HSBC_UK - how we do we lodge a formal complaint about appalling service? Your #Chiswick branch is unable to sort (2 visits), online promises ringback, never does. Please advise, or even better sort...
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Marius Fanu
(@mariusfanu) reported
from
East Ham, England
@HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie Palliser
(@jwpalliser) reported
@HSBC_UK the "pay with rewards" app and website is no longer working, won't attempt to sign in or take details anymore, not just me - are you looking into this?
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DafRoberts 🏴
(@DafyddRob) reported
@thebarryhorns @HSBC_UK Move bank. I had a HSBC banking issue when I lived in Sydney. To sort it, they advised that I’d need to go to my local branch to sort…. In Cardigan.
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van bon nguyen
(@vanbonnguyen) reported
@HSBC_UK The business app of hsb c never work on iPhone device . It work in Samsung with no problem . The bank app need to be update or revert to old app
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Fear Fighter
(@_FearFighter_) reported
@HSBC_UK I’ve tried all that. Completely useless. The problem seems to be the security key you insist on using for mobile banking. I’ve already had to have it posted to me 3 times (since your sms service doesn’t work) and none of them work. I’d be quicker closing the account.
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van bon nguyen
(@vanbonnguyen) reported
@HSBC_UK Soon people will have this problem
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Ross Brown
(@rossTheTwit) reported
from
Reading, England
Tonight I’d like to thank @Morrisons and @HSBC_UK for ruining my evening! Issues with paying at petrol pump led to my card being declined. Then I had to hang around the forecourt for an hour to get through HSBC customer services to unblock my card. Rant done! 🤬
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James 5avile
(@5avile) reported
@HSBC_UK Black history month Bull ****.
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Phil Grigg
(@Phil_Grigg) reported
@HSBC_UK are there problems with your Business Banking app on Android 12? App won't even open. Tried reinstalling etc.
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Judy Bee
(@Indigofrog) reported
@boris_nemesis @HSBC_UK Not just you..I can log in, see my accounts including Invdirect total but cannot open Portfolio at all. Looks like a messed-up website redesign.
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Jaqstorey
(@jaqstorey) reported
@HSBC_UK is it still the case that payees can’t be deleted on the banking app? I have old account details showing for 3 or 4 payees so I really need to tidy this up. Seems a very strange omission from an otherwise very good service