Is HSBC down in Paddington, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Paddington, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Paddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (50%)
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Transactions (19%)
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Website (10%)
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Login (10%)
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Transfer (9%)
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Withdrawals (1%)
Live Outage Map Near Paddington, Greater London, England
The most recent HSBC outage reports came from the following cities: London, Hounslow, Wembley, Golders Green, Islington, Northolt, Wandsworth and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Mobile App | |
| Hounslow |
Mobile App | |
| Wembley |
Transfer | |
| Golders Green |
Transfer | |
| Wembley |
Transactions |
Community Discussion
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HSBC Issues Reports Near Paddington, England
Latest outage, problems and issue reports in Paddington and nearby locations:
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STEPHEN RICHARDS
(@SteveH_Richards) reported
from
Ealing, England
My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
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TNR PHOTO
(@TNRphoto) reported
from
Enfield Lock, England
@LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK are you having a system issue - please admit
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞
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shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
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Chrissy H 🏳️🌈
(@Chris_1987) reported
from
Camden Town, England
Honestly @HSBC_UK are terrible when you’re in need of help
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Kenneth07834
(@kenneth07834) reported
from
Croydon, England
@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
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Luke
(@LukeHugh3s) reported
from
Croydon, England
@HSBC_UK is there a fix for you app not working on this new iOS update?
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK what’s wrong with your business banking - is it down today?
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Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration
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Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again
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Sapna Ghai
(@sapna_ghai) reported
from
Brentford, England
@HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?
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Adrian Hansel
(@adrianhansel) reported
from
Paddington, England
Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK looks like your call back function is broken
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Hemal Jadav
(@hemaljadav) reported
from
Hillingdon, England
@HSBC_UK After providing the information are u going to resolve issue or I n ed make phone calls and keep on answering ?s which otherwise should be in system after I enter my security details and voide id etc. Or should I give you my new frustrated voice id?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Duncan Disorderly
(@Epicgrumpyfucka) reported
@HSBC_UK Nope still not working just in login spins round and round
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iamturkeysaladboy
(@iturkeysaladboy) reported
@HSBC @HSBC_UK @HSBC_US .. the future generations prosperity, but right now I’m a long term customer of yours who is stranded in the US without access to my hard earned cash because my debit card has been blocked. Meanwhile your UK support office line is closed and the local US..
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Jason Ford
(@jasonpford) reported
@HSBC_UK Thank you, Steve. I don't want to input a code to access my account, I just want to use my fingerprint. HSBC's app needs urgent attention.
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Theatre Tees
(@TheatreTees) reported
@HSBC_UK would be great if your staff knew their jobs! 45 mins on hold and passed to 3 different people. But because the original person didn't do their job can't now verify my visa transaction! You've changed the verification process never an issue previously 🤬
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Clióna Roberts
(@cliocrpr) reported
@HSBC_UK Hello, what's happening with the app? I can't do any banking. The upgrade to absolutely rubbish isn't great tbh. Since covid hsbc service has veered off a cliff..no one answers phones, you make transfers impossible. Wading through treacle trying to bank with you.
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Jigsaw IFAs
(@jigsawcfm) reported
@HSBC_UK this is a very bad bank. On hold for 55 minutes. On Wednesday. It’s always impossible to get through. Emails unanswered. Unacceptable. Very poor customer service. We will now start plans to move our banking business away from this awful Bank #HSBCFail #HSBC
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Robstar 🇬🇧
(@roballport) reported
@HSBC_UK So in the end I had to physically drive into one of the only remaining #hsbc branches in the area, to resolve a simple account issue. When I mentioned the awful telephone support your staff were 100% not surprised 🧐
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Mike Morris
(@Mikem9693) reported
@HSBC_UK @HSBC over 30 mins on hold.. the “suspicious activity”…I transferred Money to myself. Your customer service is a joke
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Alin Scridon
(@ScridonAlin) reported
@HSBC_UK Any news on a resolution for not being able to log in and do online banking via mobile data?
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TheSalvageDog
(@TheSalvageDog1) reported
@HSBC_UK after many hours of trying to speak to someone with compassion and the desire to help, I’ve finally spoken to a lady called Fiona who was amazing. Your call centre operators are awful but she is an absolute shining light.